In this review, Skycrown Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Skycrown Casino has a High Safety Index of 8.7, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Read our Skycrown Casino review to discover more about this casino and decide whether it is a suitable option for you.
Is Skycrown Casino fair and safe? Safety Index explained
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Skycrown Casino, we meticulously evaluated and analyzed the Terms and Conditions of Skycrown Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.
Skycrown Casino is a medium-sized online casino based on our estimates or collected information. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
To our knowledge, Skycrown Casino is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All of that, together with other factors considered in our review, has resulted in Skycrown Casino having a Safety Index of 8.7, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
Note: To the best of our knowledge, Skycrown Casino is associated with 10 other online casinos. The Safety Index of Skycrown Casino takes into account the qualities of all the interconnected online casinos. Due to the link to other casinos, this casino has scored a higher Safety Index than it would have on its own.
T&Cs of Skycrown Casino evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Skycrown Casino to be somewhat unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
Skycrown Casino player complaints
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found no relevant complaints about this casino.
Skycrown Casino user reviews and feedback
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Skycrown Casino has a Bad User feedback score based on the 31 user reviews in our database. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Company information and licenses of Skycrown Casino
Skycrown Casino is in the ownership of Hollycorn N.V. and has an annual revenue estimate greater than $20,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
Skycrown Casino holds a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Withdrawal limits, win limits, and payment method options
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 5,000 per day
No win limit
EUR 10,000 per week
EUR 15,000 per month
USD 5,000 per day
USD 10,000 per week
USD 15,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. Languages and customer support options available at Skycrown Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Russian
24/7
German
24/7
French
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Skycrown Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Skycrown Casino as good.
Skycrown Casino casino games and slots
Skycrown Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games.
The casino's game library includes titles from 106 providers. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Pragmatic Play, Quickspin, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Amatic, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, PearFiction Studios, Fantasma Games, Old Skool Studios, Turbo Games, Platipus, Slotopia, Mancala Gaming, ALL41 STUDIOS, OneTouch, EAGaming, Northern Lights Gaming, Reevo, Four Leaf Gaming, Triple Edge Studios, Givme Games, PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Atomic Slot Lab, Neon Valley Studios, Max Win Gaming, Pulse 8 Studios, AvatarUX, Peter & Sons, Blue Guru Games, 3 Oaks Gaming, CT Interactive, Aurum Signature Studios, Games Global, Golden Rock Studios, Stormcraft Studios, 4ThePlayer, 5Men Gaming, Smartsoft Gaming, Prospect Gaming, Swintt, Win Fast, Slingshot Studios, Backseat Gaming, Alchemy Gaming, Bulletproof Games, GONG Gaming Technologies, Reflex Gaming, Fortune Factory Studios, Gamomat, Arcadem, Spinza , Spearhead Studios, Bang Bang Games, Foxium, Bad Dingo, Buck Stakes Entertainment, SlotMill, Crazy Tooth Studio, Oryx Gaming, Nucleus Gaming, Gaming Corps, Gamebeat, Hot Rise Games, Fugaso, Felix Gaming, Gamevy, Fazi, SpinPlay Games, Retro Gaming, Gold Coin Studios, Gamzix, 1spin4win, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, Just For The Win, Snowborn Games, 7Mojos, Hacksaw Gaming, Netgame, Print Studios, Ka Gaming.
Skycrown Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 19 bonuses from Skycrown Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to Skycrown Casino bonuses.
Browse all bonuses offered by Skycrown Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(31)
User reviews of Skycrown Casino
This is a place to share experience with Skycrown Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
In order to cash out my winnings, I needed to complete the verification process which was straight forward in providing identification information.
I was declined after providing my bank details, address and passport information, there was a consistent rejection of information I further provided at their request. This level of review from SkyCrown Online Casino appears to be a delay tactic to not pay out winnings. I deleted all documents uploaded to my SkyCrown account, and deleted SkyCrown from my computer. I have blocked their email address. I want no further contact from them.
I would not recommend SkyCrown to anyone.
Verification process was excessive and without logical decisions.
Delay tactics in verification process to avoid payment of winnings.
Multiple request for the same information after continued rejection.
Skycrown Casino
Dear mhonan508,
Thanks for your review!
We're very sorry to hear about your negative experience during the account verification process and using our Casino.
Please note that all players agree to complete the mandatory verification process before withdrawal as stated in our terms and conditions. This process is crucial to ensure the safety of both our players and the Casino. Therefore, all requested documents must strictly meet the required criteria.
We strive to make this process as easy as possible, but we understand that difficulties may arise, and we sincerely apologize for this. It is never our intention to delay withdrawals, and we are committed to ensuring that our verification process is fair and transparent.
If you ever decide to reconsider your decision, our support team is ready to help resolve any issues you may have. You can contact us via live chat or email at support@skycrown.com.
Once again, we apologize for any frustration this has caused and look forward to regaining your trust!
Protect your money AND your Identification documents and DO NOT play with this casino. Find a different casino.
Poor customer service. Below POOR gameplay. Fake promotions. Support staff automated Ai - no real human interactions. No help offered. No escalation process.
You will never win when depositing with your own funds. Wins only occur with bonus money and wins on bonuses are capped at low values.
This casino falsely advertises fast payouts for clickbait. Find a different casino.
POOR Game Play
POOR Customer Service
Scam Website
Fraud
Skycrown Casino
Dear Leecee,
Thank you for sharing your feedback! We are sorry to hear that this was your experience, that is not the norm we strive to keep.
We apologize if our customer service did not meet your expectations. Please note that only real human agents support our customers.
We want to hear your issue and make it right. Please contact us directly at support@skycrown.com with more details, and we will do our best to resolve the problem promptly.
We highly appreciate that you are taking the time to leave a review and hope to regain your trust!
Been playing for more than 2 years here now, the games are amazing. Withdrawal time also decent but now I can never win here. Deposit multiple times everyday but can't win to withdraw.
Now it feels like deposit your money and forget about it.
Good games
Despite complaints from others withdrawal was good , don't remember last time I withdrew, I deposit every day
You will never win
RTP is a lie
Just plain truth, you will never win once you start playing regularly here.
Skycrown Casino
Dear thapaprabin10,
Thank you for your continued loyalty and for taking the time to share your feedback with us. We're glad to hear that you've found our games enjoyable and that you've had positive experiences with our withdrawal process.
We understand your frustration regarding your recent gaming sessions and the perception that winning has become elusive. We want to assure you that our games are designed to be fair and random, adhering to strict regulations and standards. However, we acknowledge that luck can fluctuate, and winning streaks may vary for each player.
We encourage you to reach out to our dedicated support team at support@skycrown.com. They are available to assist you with any concerns you may have regarding your gaming experience, including strategies for improving your chances of winning and addressing any technical issues you encounter.
Your satisfaction is paramount to us, and we're committed to providing you with the best possible gaming experience. We hope to regain your trust and restore your enjoyment of our casino.
Do not fall for them!!!! Use somewhere else than this same with all this review the verification process is just rediculous ive uploaded tons of file that will prove them thats you. Even police doesnt need all that to prove its you. The verification process took forever. They saying same. Over and over now after verification think about withdrawal thats a bait to scam. They all say same bulls**t but nothing is happening. SAVE YOURSELF!!
As far as I can see, your documents are pending. Please, wait until they are checked by our Finance Department. If we need any additional information, we will contact you via email.
Scam
Verification impossible
WithdrAwal false hope, not gonna happen
Skycrown Casino
Dear miketomboc0024,
We appreciate you reaching out and expressing your concerns. We apologize for any inconvenience you've experienced during the verification process, and we understand the frustration it may have caused.
To ensure the security of our platform and comply with regulatory requirements, we do have a verification process in place. While we strive to make it as smooth as possible, we understand that delays can be frustrating. We assure you that our team is diligently working to review the documents you've provided.
If you have any specific concerns or need assistance with the verification process, we recommend reaching out to our support team at support@skycrown.com. They will be happy to assist you, provide updates on the status of your verification, and address any additional information needed.
We value your feedback and apologize for any inconvenience caused. Thank you for your patience and understanding.
Very very very poor experience used quite a few of these and never had such a difficult time getting verified it's one thing after another I've seriously uploaded over 20 files, these guys could easily steal my information I feel like an idiot,seriously avoid this site like it's cancer I've used alot of gambling sites and it's normally a 5 minute process to get verified and skycrown make it take weeks I give up,now im just here to warn people so they don't go through what I did.
None
It's easier to get dual citizenship than it is to get verified I'm not even exaggerating
Skycrown Casino
Dear spigggggggggg,
Thank you for taking the time to share your experience with us, and we sincerely apologize for the challenges you've encountered during the verification process.
We understand the frustration you must be feeling, and we want to assure you that your concerns are taken seriously. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention.
We apologize for any inconvenience caused by the extended verification process. We aim to balance thoroughness with efficiency to ensure a secure gaming environment.
To expedite the resolution of your verification, we kindly ask you to contact our customer support team at support@skycrown.com with the necessary information. Our dedicated team is committed to assisting you promptly and ensuring that your concerns are addressed to your satisfaction.
We understand the importance of a smooth verification process, and we are actively working to improve our procedures based on feedback such as yours. Please be assured that your information is handled with the utmost care, and we take your privacy seriously.
Once again, we apologize for any inconvenience you've experienced. Your feedback is vital in helping us enhance our services.
I am not sure about the bad reviews. I played with this Casino recently and has been paid multiple times.
The only thing I noticed is that after a win, you don't get another hit even after trying different slots with different bets which I find a bit odd.
After winning $3500 for a $200 investment, I played again for $500 after the money landed on my account and never won anything. I guess that’s Gamble or unlucky streak? Who knows… but customer service is good, just 50/50 with games after trialling 100 spins with zero winnings couple of days after the big win.
customer service
Game keeps lagging
Doubtful winning second time around
Skycrown Casino
Dear kcl30,
Thank you for taking the time to share your positive experience with our casino! We are thrilled to hear that you have enjoyed playing with us and have received multiple payouts.
We appreciate your feedback regarding the observation about not getting another win after a successful round. We understand that the gaming experience can vary, and we strive to provide a fair and enjoyable environment for all players. Your input is valuable to us, and we will certainly take it into consideration as we continuously work to enhance our services.
It's not uncommon to encounter ups and downs in the world of gambling, and your perspective on the potential influence of luck or a gambling streak is well-noted. We're pleased to hear that you found our customer service satisfactory, as we aim to provide excellent support to our players.
Should you have any further comments, suggestions, or questions, please feel free to reach out to our customer support team. We value your patronage and look forward to providing you with more exciting and rewarding experiences in the future.
Thank you for choosing our casino, and we wish you continued success and enjoyment in your gaming endeavors.
my experience with this company has been challenging at best , depositing money is easy but withdrawing absolute nightmare . Doing the verification process is painful and frustrating at best , provided all docs required yet still not approved then they say ur missing this and that then u speak to their live chat where u will get the same 3 people who do not help at all but just copy and paste information that is not even relevant to your question , you will get more personality from a bot ! apparently finance are still to review yet no one knows how long it will take . so just sit tight ! very disappointing experience which why was always skeptical about offshore online gambling sites ! the site and platform isnt bad itself but the core process around movement of funds that should be most important needs some sort serious improvement! and their cust care team also need to ne better equipped with actually helping customers . i have been sending email to their support team , but they are also quite slow ..:: till then i just keep waiting so i can be verfied ! so i can take my dam winnings after losing so much ..
poor customer care
difficult to do verification process
Skycrown Casino
Dear philannoyed,
We are sorry to hear about the challenges you've faced. We truly aim for a smoother experience, especially with withdrawals and verification. Your feedback is vital in highlighting areas for improvement.
We understand the frustration surrounding the verification process and the delays in customer support response. Rest assured, your concerns are being taken seriously, and we're actively working to streamline these processes to enhance efficiency and responsiveness.
If there's anything specific you need assistance with or any pending verification issues, please reach out directly to our customer support team. Your situation will be a priority for us to resolve promptly.
We appreciate your patience and understanding during this time. Our goal is to ensure a more positive experience for you moving forward. Thank you for your feedback; it's crucial for us to address these issues and improve our services.
About a week prior to the 26th of July 2023 I won $1000 so I started the "verification " process. What a joke! After a couple of days talking to the live chat staff I had gotten nowhere until I started emailing them and after 5/6 emails I think I got an actual person to reply to me and within 2 hours I was verified. So on the 26th of July I withdrew $1000. Tomorrow will mark day 21 with no money! 21 days!! Every email is a generic response and identical to the email before it. Saying " Our finance department checks all withdrawals on the first come basis" witch means there are potentially hundreds of people still waiting on money.. They don’t like to pay out and clearly are hoping I will cancel my withdrawal and continue to play. That’s not happening. I will come back every 2 days from now on with an update.. update, 23 days no money. Update, 26 days no money.. Update, 32 days no money. Update, 40 days no money.
The worst customer service
Will make it very difficult to withdraw money
21days waiting for my withdrawal and counting
Very confusing verification process
Skycrown Casino
Dear Farther,
We sincerely apologize for the extended delay in processing your withdrawal and the inconvenience this has caused you. Your feedback is of great concern to us, and we want to address your concerns promptly.
We understand your frustration with the verification process and the subsequent delay in receiving your withdrawal. Delays in processing withdrawals are not the experience we aim to provide to our valued players, and we sincerely apologize for any inconvenience this has caused you.
We appreciate your patience and cooperation during the verification process. Your verification is a necessary step to maintain the security and integrity of our casino operations.
Regarding the delay in your withdrawal, we want to assure you that we are actively investigating the withdrawal process to expedite the process fastly. Your withdrawal is important to us, and we are committed to ensuring that it is processed as soon as possible.
We apologize for any frustration you've faced, and we genuinely appreciate your patience as we work to resolve this matter. If you have any additional concerns or questions, please do not hesitate to reach out to our customer support team. We are here to assist you and ensure that your experience with our casino is satisfactory.
I'm still very skeptical after the rather bad reviews! After a long deposit today, I really won something! Hope the verification fits .. and they won't keep me back for days now .. I'm curious!! Nothing was a problem with a credit card and it worked great, tried today with the bank and was rejected straight away, documents were handed in later and I'm curious to see if the payout works! If that works I can say good casino, you win you lose! Now just wait for the payment!
Ich bin doch noch sehr skeptisch nach den doch eher schlechten Bewertungen! Hab heute nach langem einzahlen, echt mal was gewonnen ! Hoffe die Verifizierung passt .. und die halten mich jetzt nicht Tage lang wieder hin .. Bin gespannt!! Mit Kreditkarte war alles kein Problem und ging super , heute mit Bank versucht gleich abgelehnt , Dokus nachgereicht und bin gespannt ob die Auszahlung klappt ! Sollte das funktionieren kann ich sagen gutes Casino , man gewinnt man verliert !jetzt erstmal die Zahlung abwarten !
Today I was able to win for a really long time with up and down
Heute konnte ich echt lange mit auf und ab gewinnen
Not yet, waiting for payment
Bis jetzt noch nicht , warte auf die Auszahlung
Skycrown Casino
Dear Biancale4,
We appreciate your feedback and understand your skepticism given the mixed reviews. We want to assure you that we are committed to a fair and efficient gaming experience.
Congratulations on your latest win! We hope your verification process went smoothly. We understand the importance of timely withdrawals and work actively to ensure your experience is a positive one.
We appreciate your flexibility in trying different payment methods and submitting the required documents. These steps help us maintain a safe gaming environment and ensure a smooth withdrawal process.
Congratulations again on your win and we hope you have a positive experience with our casino. Thank you for choosing us for your gaming entertainment and we look forward to serving you in the future.
Best regards, SkyCrown Casino Team
Liebe Biancale4,
Wir freuen uns über Ihr Feedback und verstehen Ihre Skepsis angesichts der gemischten Bewertungen. Wir möchten Ihnen versichern, dass wir uns für ein faires und effizientes Spielerlebnis einsetzen.
Herzlichen Glückwunsch zu Ihrem letzten Sieg! Wir hoffen, dass Ihr Verifizierungsprozess reibungslos verlaufen ist. Wir wissen, wie wichtig pünktliche Auszahlungen sind und arbeiten aktiv daran, sicherzustellen, dass Ihre Erfahrung positiv ist.
Wir schätzen Ihre Flexibilität beim Ausprobieren verschiedener Zahlungsmethoden und beim Einreichen der erforderlichen Dokumente. Diese Schritte helfen uns, eine sichere Spielumgebung aufrechtzuerhalten und einen reibungslosen Auszahlungsprozess zu gewährleisten.
Nochmals herzlichen Glückwunsch zu Ihrem Gewinn und wir hoffen, dass Sie eine positive Erfahrung mit unserem Casino machen. Vielen Dank, dass Sie uns für Ihre Gaming-Unterhaltung ausgewählt haben, und wir freuen uns darauf, Sie auch in Zukunft zu bedienen.
I understand the pitfalls of gambling, but at one stage went over 50 spins without a line hit then got a $9 line hit on a $3 bet, its either broken or rigged, NFI how you go even 20 spins without something let alone 50. Completely Avoid almost a scam.
Skycrown Casino
Dear Craigandrew1975,
We appreciate you taking the time to share your concerns about your recent experience at our casino. We understand that it can be frustrating when the outcomes of your gameplay do not meet your expectations.
We would like to assure you that our casino operates on a fair and transparent basis. The outcomes of our games are determined by random number generators, which ensure that each spin or bet is independent and unbiased. While streaks of non-winning spins can occur due to the random nature of the games, we understand how it can be disheartening when they persist for an extended period.
Your feedback is valuable to us, as it helps us identify areas for improvement and make necessary adjustments to enhance the overall player experience. We are committed to delivering a fair and enjoyable gaming environment for all our players.
Should you have any additional questions or wish to discuss your experience further, please do not hesitate to reach out to our customer support team. We are here to assist you and address any concerns you may have.
Eish from reviews I am scared if I will get my winning . So far day two and nothing. All I got was your cashout has-been approved. Really need that money 😫
Skycrown Casino
Dear Nelz01,
We understand your concern and apologize for any anxiety caused by the delay in receiving your winnings. Please be assured that we prioritize timely withdrawals and strive to process them as quickly as possible.
The "approved" status indicates that your withdrawal request has been reviewed and authorized for processing. However, the actual transfer of funds may take some time depending on the payment method and any additional verification processes required.
To address your specific case, we kindly ask for your patience while we finalize the necessary procedures to ensure a secure and smooth transfer of your winnings. If you have any questions or need further assistance, please don't hesitate to contact our customer support team. They will be more than happy to provide you with updates on the status of your withdrawal and offer any necessary guidance.
We understand the importance of receiving your winnings promptly and will do our best to expedite the process. We appreciate your understanding and cooperation in this matter.
Terrible customer support. Intentionally withholding payouts. Asking for statements in regards to payouts and full well knowing i cant produce a bank statement for a transaction last week. Very angry.
Verification process
Payouts being withheld
Customer support terrible
Skycrown Casino
Dear nomonkeybusiness07,
We apologize for the frustrating experience you've had with our customer support and payout process. We understand your concerns and would like to address them.
Regarding the request for bank statements, we apologize if this has caused inconvenience. Our intention is to ensure the security and integrity of our platform, which sometimes requires additional documentation for verification purposes. We understand that providing a bank statement for a recent transaction may not be feasible in certain situations. We will review our verification process to ensure that it is fair and reasonable for all players.
We apologize for any delays in processing your payouts. While we strive to process withdrawals in a timely manner, there may be instances where additional verification or processing steps are necessary.
Regarding customer support, we apologize if our service did not meet your expectations. We are committed to providing excellent customer service and will take steps to ensure that our representatives are knowledgeable and helpful in addressing your concerns.
We sincerely apologize for any frustration or inconvenience caused. We appreciate your feedback and will work diligently to address the issues you've raised. We value your patronage and hope to have the opportunity to restore your trust and provide you with a more positive experience in the future.
The casino advertises false on purpose. I was only playing live casino and didn't receive my live cashback because I accepted the free spins (value 3€) that the live chat offered me. My cashback would have been much higher and now real money. The customer service is also unfriendly and withdrawal requests are not processed for a long time. Stay away from this casino and don't fall for false advertising.
Das Casino wirbt absichtlich falsch. Ich habe nur Live-Casino gespielt und mein Live Cashback nicht erhalten, weil ich die Freispiele (Wert 3€) angenommen habe, die mir der Live-Chat angeboten hat. Mein Cashback wäre wesentlich höher gewesen und nunmal Echtgeld. Der Kundenservice ist zudem unfreundlich und Auszahlungsanfragen werden lange nicht bearbeitet. Finger weg von diesem Casino und fallen Sie nicht auf falsche Werbung rein.
nothing good
nichts gutes
False advertising
Falsche Werbung
unfriendly customer service
unfreundlicher Kundenservice
Long processing times for withdrawals
Lange Bearbeitungszeiten bei Auszahlung
Skycrown Casino
Dear EAPogbaa,
We are sorry that you were unhappy with your experience at our casino. We're sorry to hear that you've had difficulties with Live Cashback and your withdrawal requests weren't processed quickly. This is not up to our standards and we sincerely apologize for the inconvenience caused.
We take your feedback very seriously and will ensure we improve communication regarding cashback and other promotions to avoid any misunderstandings. As far as withdrawal times are concerned, we will be reviewing our processes and making sure they are expedited to provide our players with a satisfying experience.
Customer service should always be friendly and helpful and we're sorry if you weren't happy with the service. We will review this internally and ensure our staff are appropriately trained to provide the best possible service.
We would like to apologize to you and assure you that we are working to improve our services. If you have any further questions or concerns, we are at your disposal. Thank you for your feedback.
Best regards, SkyCrown Casino Team
Lieber EAPogbaa,
Es tut uns leid, dass Sie mit Ihrem Erlebnis in unserem Casino unzufrieden sind. Es tut uns leid zu hören, dass Sie Schwierigkeiten mit Live Cashback hatten und Ihre Auszahlungsanfragen nicht schnell bearbeitet wurden. Dies entspricht nicht unseren Standards und wir entschuldigen uns aufrichtig für die entstandenen Unannehmlichkeiten.
Wir nehmen Ihr Feedback sehr ernst und werden sicherstellen, dass wir die Kommunikation bezüglich Cashback und anderen Aktionen verbessern, um Missverständnisse zu vermeiden. Was die Auszahlungszeiten betrifft, werden wir unsere Prozesse überprüfen und sicherstellen, dass sie beschleunigt werden, um unseren Spielern ein zufriedenstellendes Erlebnis zu bieten.
Der Kundenservice sollte immer freundlich und hilfsbereit sein und es tut uns leid, wenn Sie mit dem Service nicht zufrieden waren. Wir werden dies intern überprüfen und sicherstellen, dass unsere Mitarbeiter entsprechend geschult sind, um den bestmöglichen Service zu bieten.
Wir möchten uns bei Ihnen entschuldigen und Ihnen versichern, dass wir daran arbeiten, unsere Dienstleistungen zu verbessern. Sollten Sie weitere Fragen oder Anliegen haben, stehen wir Ihnen gerne zur Verfügung. Danke für Ihre Rückmeldung.
This casino doesn't want to pay winnings. Do NOT PLAY HERE. worst customer support. they do not want to let you withdraw your money.
nothing to say
confusing bonus structures
they do not want let you withdraw your money
worst costumer support
hidden withdrawal restrictions
Skycrown Casino
Dear researcher,
We appreciate you taking the time to share your feedback regarding your experience at our casino. We take customer concerns seriously and strive to address them promptly and fairly.
Our team understand the importance of timely and accurate payment of winnings, as well as providing exceptional customer support throughout the process. Our reputation and success rely on the satisfaction of our players.
If you believe there has been a misunderstanding or if there are specific details related to your case that require attention, we kindly request you to contact our customer support team again.
Once again, we appreciate your feedback and regret any inconvenience you may have experienced. We are continuously working to improve our services and appreciate the opportunity to address any concerns you may have.
What an absolutely useless bunch of morons these guys are!!! They allow you to deposit using crypto currency or any method however only withdrawals via bank transfer can be used to get any winnings out and this cakes up to 10 days there is only one reason for them to be doing this and that is so that compulsive Gamblers go back and use their balance up I will not be doing that I will be getting my money.
Good game collection
Nothing else
Useless customer support
Casino guru must be getting paid to have them this highly rated
Skycrown Casino
Dear stujohnhearns,
We apologize if you encountered difficulties with our withdrawal options and customer support. We strive to provide a positive experience for all our players, and we appreciate your feedback, as it helps us improve our services.
Regarding withdrawals, we understand that bank transfers may take longer than desired. We are constantly working to expand our withdrawal options to provide more convenience for our players.
If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us directly. We appreciate your support and hope to have the opportunity to regain your trust in the future.
Sky casino is one of the worst casinos. Most hosts don't know much and won't help with your enquiry. I also had a large withdrawal and after 10 days contacted them they still can't give me an answer when it will reach my bank account. Very poorly managed and would suggest people to stay away.
Too long to withdrawl funds
Host give conflicting information
Skycrown Casino
Dear Bekeahbek,
We apologize for the inconvenience you experienced with our casino. We appreciate your feedback as it helps us identify areas for improvement in our services.
We understand that waiting for a withdrawal can be frustrating, and we apologize for any delays you encountered. Our team is committed to ensuring a smooth withdrawal process, and we are actively working to streamline our procedures to provide faster payouts to our players.
We take your comments seriously and are dedicated to enhancing our overall player experience. We value your feedback and would appreciate the opportunity to discuss your specific case further. Please reach out to our customer support team with your account details, and we will investigate the matter promptly.
Hello, I deposited €20 in this casino and used the 125% bonus, they have all the providers you need [Hacksaw, Pushgaming, Pragmatic, Relax etc] the site is very smooth and the slots are running very well without any server problems. I was able to play almost 2 hours here, and in the end I was able to withdraw €800. I asked support if they could verify my account, they did it without any problems. Almost 6 hours later the money was in my account via instant transfer. All in all I can say that it is a great casino and I cannot understand the bad reviews.
Hallo, ich habe in diesem casino 20€ eingezahlt und den 125% bonus genutzt, die haben alle provider die man brauch[Hacksaw,Pushgaming,Pragmatic,Relax etc] die seite ist sehr flüssig und die slots laufen sehr gut ohne irgendwelche serverprobleme. Ich konnte knapp 2stunden hier spielen, und am ende konnte ich 800€ auszahlen. Ich habe im support nachgefragt ob die mein konto verifzieren können, dies haben die problemlos gemacht. Knapp 6stunden später war das geld auf meinem Konto per Sofortüberweisung. Insgesamt kann ich sagen das es ein super casino ist und ich die schlechten bewertungen nicht nachvollziehen kann.
Nice design of the page
Schönes Design der seite
Fast page loading
Schnelles laden der seite
Good welcome offer with 40x B wager
Gutes willkommensangebot mit 40x B wager
Friendly and fast support
Freundlicher und schneller support
Fast payout
Schnelle auszahlung
Skycrown Casino
Dear AleKing44,
Thank you for your positive review! We are happy to hear that you were satisfied with our casino and our services. We are always striving to provide our players with an enjoyable and smooth gaming experience.
It's nice to hear that you've benefited from our wide range of providers and games and that everything went smoothly with no server issues. It is very important to us that our website works well and offers an uninterrupted gaming experience.
The fact that you were able to withdraw your winnings quickly and easily is very important to us. We know that fast payouts are important to our players and we do everything we can to ensure this.
Thank you for mentioning our support. We pride ourselves on providing our players with friendly and efficient customer service that is available to answer any questions.
Best regards, SkyCrown Casino Team
Lieber AleKing44,
Vielen Dank für Ihre positive Bewertung! Wir freuen uns zu hören, dass Sie mit unserem Casino und unseren Dienstleistungen zufrieden waren. Wir sind stets bestrebt, unseren Spielern ein angenehmes und reibungsloses Spielerlebnis zu bieten.
Es ist schön zu hören, dass Sie von unserem breiten Angebot an Anbietern und Spielen profitiert haben und dass alles reibungslos und ohne Serverprobleme verlief. Es ist uns sehr wichtig, dass unsere Website gut funktioniert und ein unterbrechungsfreies Spielerlebnis bietet.
Die Tatsache, dass Sie Ihre Gewinne schnell und einfach auszahlen lassen konnten, ist uns sehr wichtig. Wir wissen, dass schnelle Auszahlungen für unsere Spieler wichtig sind und tun alles, was wir können, um dies sicherzustellen.
Vielen Dank, dass Sie unsere Unterstützung erwähnt haben. Wir sind stolz darauf, unseren Spielern einen freundlichen und effizienten Kundenservice zu bieten, der bei allen Fragen zur Verfügung steht.
After making two deposits using UPI it's not let me withdraw money, they are saying use neteller or skrill or bank transfer but when i withdraw no such payment option available, when i say them that there is no such option available at time of withdrawal, they reply that you have to deposit again through these payment options. They self don't know what they are saying, one support executive say you can withdraw now, another say you have to withdraw through Bank transfer, neteller or skrill, another one say that you have to deposit more. So i decided to spend my money within casino and i left it, thia ia an honest real experience so think before you deposit.
No positive things in casino
Customer support is worst
They allow you to deposit through any payment method but you cannot withdraw
They just wants to stop you from withdraw your money
If you deposit surely you will loose your money even if you win
The customer support don't know what they have to say you
Skycrown Casino
Dear shivdan2036,
We apologize for any inconvenience you experienced with our casino. We strive to provide a smooth and enjoyable experience for our players, and we regret that we did not meet your expectations in this case.
We understand your frustration regarding the withdrawal options. Our team constantly works to expand and improve the available withdrawal methods. We apologize if the information provided by our customer support team was inconsistent or confusing. We will address this issue internally to ensure better communication and clarity in the future.
It is important to us that our players have a positive experience, and we regret that you did not feel this way. We take your feedback seriously and will use it to improve our services and address any shortcomings.
If you have any further concerns or questions, please feel free to contact us directly. We appreciate your feedback and thank you for bringing these issues to our attention.
Very bad casino. Worst customer services. Agents not able to understand problem and lack English language proficiency. I am a so called vip member but have not receieved any good response. I won't recommend this casino to any one joining. I am trying to withdraw funds by mifinity and its not showing in my withdrawal methods while i deposited via this same method. This casino and customer services sucks. Never join!
nothing to write about
Very bad casino. Worst customer services. Agents not able to understand problem and lack English language proficiency. I am a so called vip member but have not receieved any good response. I won't recommend this casino to any one joining. I am trying to withdraw funds by mifinity and its not showing in my withdrawal methods while i deposited via this same method. This casino and customer services sucks. Never join!
Skycrown Casino
Dear umar5319,
We apologize for the negative experience you had with our casino and our customer service. We strive to provide excellent support to all our players, regardless of their VIP status, and we regret that we fell short in your case.
We understand your frustration with the withdrawal method not being available for your funds. Our team is continuously working to expand and optimize our payment options to provide a seamless experience for our players.
We appreciate your honest feedback, as it helps us identify areas where we can improve. If you have any further concerns or require assistance with your withdrawal, please reach out to us directly. We value your patronage and will make every effort to address your concerns and enhance your experience.
Played this week first time , deposit money with my debit card you can use it as a creditcard without real credit . So in South Africa the number is at the back . Played and won 112.000 . Played till 89000 Rand then I wanted to withdraw 80.000 Rand . They keep refusing to verification of my debit card . The number at the back is used sent them really everything. From statements to letters . They keep rejecting my withdraw. Then they wanted me a letter stated that I use that card . They wanted the first 4 and last 6 numbers from my debit ( Mastercard ) in bankstatements you can see the last for digits of the card linked on my bankaccount . Then on one day I played ( because my bank said they don’t give statement like that. :so no balance on zero . I have all the relevant emails . Then I played with a new card …. Removed old card ! Then I saw they do a cash back on live playing / roulette games . They do cash on Wednesday ( the day I deposit and lost a lot . Now they told me live roulette isn’t live .. so no cash back .
Saw some reviews Abd it’s more or like the same . They give you some useless spins as a gift .
I feel trapped .. I tried 6 times to withdraw 80.000 Rand last week . Yes I know why I played on zero that’s my fault . But this wouldn’t be happens if they just gave my money …. Debit cards we all now are not as credit cards with different statements. Last night I closed account . But the whole cash back on Wednesday was irritating me …. So I ask them to reopen . Now suddenly they say do you still want you’re verification on you’re account . I have now noticed my account is ok . But there is a 10 %cash back on Wednesday… let’s see how that’s going to be … meanwhile I lost over 150.000 Rand South Africa to get things sorted . New situation 17 April 2023 …. Did a deposit for 800 Rand .. went of my account but never received… that constantly waiting for either deposit or previous is just not fun . So yeah there we go again
Update :
They won’t answer … blocked on live chat ! So my money is just gone .
Don’t understand why they score so high .
Update : they keep sending now the same text about that you for you’re contact bla bla bla …
I really think this casino needs to be under review ..11times 1 ⭐️ …. They says something!
Even the same complaint… yes I was so stupid to play again .
Zero update … keep telling not to worry ! But meanwhile we don’t know ….. no worries about the money . Also went to my bank . It went from my account to other account . Very clear … but the casino doesn’t know the bankaccount . In SA you need to do three verification with you’re phone to sent money …
Update : zero….. please wait ! About a 800 ZAR €40 ….. special department is busy with it .
20 April
21 April ….
Now it’s a principal thing …
There standard answers are we are busy , high priority….special department is busy .
So this money is gone ….. .
Update . Received on account the 800 RAND instead back to my bank .
Put yeah ….no excuse no nothing … i played the account .. . So yeah after many days the money was there …. But zero excuse
The small talk , the verification, the money they first take with the same card but refuse to pay out . I lost more then 110.000 Rand about €6000 also the levels they used . They say I reached all levels but not a VIP . Unfortunately I have to give them a bad review.
Promises ..
Account verification horrible
Talking in circles
Skycrown Casino
Dear Beast777,
We apologize for the frustrating experience you had with our casino. We understand your concerns regarding the verification process and the withdrawal of your funds. Our team strives to ensure a smooth and efficient process for all our players, and we apologize for any delays or confusion you encountered.
We appreciate your honest feedback and apologize for any inconvenience caused. If there is anything further we can do to assist you or address your concerns, please contact our customer support directly. We value your patronage and will make every effort to resolve the issues you have encountered.
After depositing about 10k I finally had a stroke of luck. It continued and I decided to withdraw. Verification was quick but when it comes to withdrawing, they purposely delay. Their website says all withdrawals will be processed in 1 hour, this is absolutely untrue and deceitful. I lost over $40K, which I realise is in my control. Even when I asked to close my account and have the funds processed they delayed.
Don’t play here - I promise you will lose. Even if you win, you will lose. That’s what they want!!! Thankfully I can afford to lose so I’ll take my business elsewhere. There are so many better options out there. Avoid this casino at all costs!
Don’t play here. You’ll never see your money again. Guaranteed.
Skycrown Casino
Dear emmamac34,
We apologize for the negative experience you had at our casino. We understand your frustration with the withdrawal process and the perceived delay in processing your funds. We assure you that our aim is to provide a fair and transparent gaming environment for all our players.
While we strive to process withdrawals as quickly as possible, there may be circumstances that can lead to delays, such as additional verification checks or technical issues. We apologize for any inconvenience this may have caused.
If you have any specific concerns or issues that you would like us to address, please contact our customer support team directly. We value your feedback and will do our best to assist you.
This casino doesn't want to pay winnings, I've been trying to get my winnings out for several weeks now, but the casino refuses to accept ID verification, just because I don't have to pay winnings. I do not recommend the casino to anyone, stay away from this casino.
They don´'t pay winnngs.
Skycrown Casino
Dear janikoobas,
We apologize for any inconvenience you have experienced regarding your winnings. Our casino takes ID verification seriously to ensure the security and integrity of our platform. We understand the frustration that can arise when there are delays in the verification process.
If you are encountering difficulties with the ID verification, we recommend reaching out to our customer support team for assistance. They will be able to guide you through the process and help resolve any issues you may be facing.
We assure you that we are committed to providing a fair and trustworthy gaming environment for all our players. Your feedback is valuable to us, and we will use it to improve our services and address any concerns.
Thank you for your patience, and we hope to resolve the matter to your satisfaction.
Scam site dont play here!! You can deposit how much you want but dont make a withdrawal. Im full verified and The cant even give you answers. Please dont play here you wont make any money from this scam site.
Nothing is positive
Nothing is positive
Nothing is positive
Nothing is positive
This site is scam
You cant make withdrawal
Chat is bot
Nothing is good at this site
Skycrown Casino
Dear Jocke337,
We apologize for any negative experience you have had on our site. We take customer feedback seriously and strive to provide a positive and reliable gaming experience.
We assure you that our casino operates with fairness and transparency. Withdrawals are processed in accordance with our terms and conditions, and we make every effort to ensure a smooth withdrawal process for our players.
If you are encountering difficulties with your withdrawal, we recommend reaching out to our customer support team for assistance. They are available to help resolve any issues you may be facing and provide you with the necessary information and support.
We value your feedback and will use it to continually improve our services. We appreciate your understanding and hope to have the opportunity to address your concerns and provide you with a better experience.
Best Regards, SkyCrown Casino Team
Ms44
Unregistered user
• 1 year ago
Very bad casino.
Please don't play in the casino they just want money but don't pay anything out the employees mentioned aren't real, the casino cheats players to make money. I waited 7 days for my withdrawal and they always come back with the same one. Don't believe a word they say. I'm a player from Switzerland. Believe every comment where written. It's really a scam. Don't deposit any money.
Sehr schlechtes casino.
Bitte spielt nicht in dem casino sie möchten nur geld aber zahlen nichts aus die genannten mitarbeiter sind ihm echten keine, das casino betrügt spieler um geld zu machen. Ich wartete 7 tage auf meiner auszahlung und sie kommen immer mit dem gleichen. Glaubt ihnen kein wort. Ich bin ein spieler von der Schweiz. Glaubt jedes komentar wo geschrieben worden ist. Es ist echt ein betrug. Zahlt kein geld ein.
The casino is not good.
Das casino ist nicht gut.
Skycrown Casino
Dear Ms44,
We are sorry that you had a negative experience with our platform. We would like to emphasize that we value fairness and transparency and our goal is to provide our players with a positive gaming experience.
We understand that sometimes there can be a delay in withdrawals and we apologize for any inconvenience this has caused. We want to assure you that we process all withdrawals according to our terms and conditions and strive to make the withdrawal process as smooth as possible.
Should you have any difficulties with your withdrawal, we recommend that you contact our customer support. Our team is at your disposal to clarify any problems and help you solve them.
Best regards, SkyCrown Casino Team
Liebe Ms44,
Es tut uns leid, dass Sie eine negative Erfahrung mit unserer Plattform gemacht haben. Wir möchten betonen, dass wir großen Wert auf Fairness und Transparenz legen und unser Ziel darin besteht, unseren Spielern ein positives Spielerlebnis zu bieten.
Wir verstehen, dass es manchmal zu Verzögerungen bei Auszahlungen kommen kann und entschuldigen uns für etwaige Unannehmlichkeiten, die dadurch entstanden sind. Wir möchten Ihnen versichern, dass wir alle Auszahlungen gemäß unseren Allgemeinen Geschäftsbedingungen abwickeln und uns bemühen, den Auszahlungsprozess so reibungslos wie möglich zu gestalten.
Sollten Sie Schwierigkeiten mit Ihrer Auszahlung haben, empfehlen wir Ihnen, sich an unseren Kundensupport zu wenden. Unser Team steht Ihnen zur Verfügung, um etwaige Probleme zu klären und Ihnen bei der Lösung zu helfen.
Mit freundlichen Grüßen, SkyCrown Casino-Team
Losa994
Unregistered user
• 1 year ago
Very bad casino never deposit because you don't get the money on the account. chat doesn't help, they always copy the same sentence, wait and wait.
Sehr schlechtes casino niemals einzahlen weil ihr das geld nicht auf das konto bekommt. chat hilft nix,die kopieren immer den selben satz,warten und warten.
Deposit but never seen money
deposit but never seen money
chat is really bad
chat is really bad
Skycrown Casino
Dear Losa994,
We sincerely regret that you have a negative opinion about our casino and our service. Please note that we cannot accept payments directly from players, the processing time of your deposit also depends on the payment method.
We are very sorry that you are disappointed with our support service. We strive to provide excellent customer service in a timely manner.
Our team is always at your disposal. So if you need any help, please feel free to contact us.
Kind regards, SkyCrown Casino Team
Liebe Losa994,
Wir bedauern aufrichtig, dass Sie eine negative Meinung über unser Casino und unseren Service haben. Bitte beachten Sie, dass wir Zahlungen von Spielern nicht direkt akzeptieren können, die Bearbeitungszeit Ihrer Einzahlung hängt auch von der Zahlungsmethode ab.
Es tut uns sehr leid, dass Sie von unserem Support-Service enttäuscht sind. Wir bemühen uns, zeitnah einen exzellenten Kundenservice zu bieten.
Unser Team steht Ihnen jederzeit zur Verfügung. Sollten Sie also Hilfe benötigen, können Sie sich gerne an uns wenden.
Mit freundlichen Grüßen, SkyCrown Casino-Team
Vaguanno
Unregistered user
• 1 year ago
Terrible experience. Finally won a jackpot and screen froze and could not get back in. Filed complaint which they declined. I feel it is a deceitful site that does not do the right thing and should be avoided. Filed complaints with gaming commission and will continue to elevate . Much better sites out there with integrity
Cheated me out of a jackpot win
Skycrown Casino
Dear Vaguanno,
Thank you for your honest review, we value that a lot!
Customer satisfaction is our top priority, and we are truly sorry that you have faced with such situation.
We would like to regain your trust, so, please, be so kind to contact us via live chat or email, and we will do our best to resolve this inconvenience.
We hope for further cooperation and wish you a nice day!
Best regards, SkyCrown Casino Team
CoreyRoberts
Unregistered user
• 2 years ago
Fun website for gambling and playing around. I lose a fair bit but do get some nice wins frequently
Gamble from home
1 in a million chance to win the jackpot
Skycrown Casino
Dear CoreyRoberts,
We are happy to hear that you are satisfied while playing in our casino.
Please kindly note that there is no way to influence the outcome of winning since it is a completely automatic process, controlled by a computer program, and primarily determined by luck.
Please feel free to reach out again if you have any questions, issues, or concerns – we are just an email away and will always be happy to assist you.
Unbelievable how bad casino, nothing from nothing, with 100% bonus you also get 100 free spins, the first 20 I got I hit an incredible €0.05, really thank you casino, another casino that just takes money.. NEVER PLAY HERE
Neverjetno kako slab kazino,nič od nič,pri 100% bonusu dobiš tudi 100 brezplačnih vrtljajev,prvih 20 ki sem jih dobil sem zadel neverjetnih 0.05€ resnično hvala kazino,še en kazino ki samo vzema denar.. NIKOLI NE IGRAJTE TUKAJ
Skycrown Casino
Dear rile15,
We sincerely regret that you have a negative opinion of our casino and service.
Please kindly note that there is no way to influence the outcome of winning since it is a completely automatic process, controlled by a computer program, and primarily determined by luck.
Our team always updates bonus offers. There are various bonuses, cashback and other favorable promo for players in our casino.
Feel free to reach out again if you have any questions, issues, or concerns – we are just an email away and will always be happy to assist you.
After sending three explicit requests for permanent self-exclusion with the motivation of not losing money yet instead of immediately closing my gaming account, as foreseen in their T & Cs, they offered me a bonus which is moreover impossible to complete, encouraging me to play again and keep me still at their casino. So they achieved their goal of making me lose 1150 euros. I asked for a refund but they declined even though they clearly violated their Responsible Gambling T & Cs. Unscrupulous casino. Stay away.
Dopo aver inviato ben tre esplicite richieste di autoesclusione permanente con la motivazione di non perdere ancora denaro invece di chiudere immediatamente il mio conto gioco, come previsto nei loro T&C, mi hanno offerto un bonus oltretutto impossibile da completare, invogliandomi a giocare ancora e trattenermi ancora al loro casinò. Così hanno raggiunto il loro scopo di farmi perdere ben 1150 euro. Ho chiesto il rimborso ma lo hanno rifiutato anche se hanno chiaramente violato i loro T&C sul gioco responsabile. Casinò senza scrupoli. Statene lontani.
No pro
Nessun pro
They do not respect self-exclusion
Non rispettano l'autoesclusione
Counterfeit games
Giochi contraffatti
Passive regulatory body
Ente regolatore passivo
Vip managers educated to make you lose money by offering you impossible-to-complete bonuses just to get you playing as much as possible
Vip manager istruiti per farti perdere denaro offrendoti bonus impossibili da completare solo per farti giocare il più possibile
Customer support does not exist
Supporto clienti inesistente
Skycrown Casino
Dear carsix79,
We apologize for any inconvenience you may have experienced with our casino. We take responsible gambling seriously and strive to provide a safe and fair gaming environment for our players.
Regarding the bonus offer, we aim to provide our players with enjoyable promotions and incentives. We appreciate your feedback and will review our bonus policies to ensure they are fair and reasonable.
If you believe there has been a violation of our Responsible Gambling policies, we encourage you to contact our support team with all relevant details. We take such matters seriously and will conduct a thorough investigation to address your concerns.
We value your feedback and will use it to improve our services. We apologize for any frustration caused and hope for the opportunity to address your concerns and provide a better experience in the future.
Best Regards, SkyCrown Casino Team
Roxannecote
Unregistered user
• 2 years ago
Sky crown casino never credited my account with my deposit and subsequent welcome bonus . They also tried to charge my neosurf account twice. The tell me my deposit is pending yet it is a neosurf deposited .ive submitted all identity verification plus screen shots of the transaction showing ref number from their withdrawal from my neosurf account also screen shots of my deposit from my bank into my neo surf account.. only answer they give me is that my deposit is pending and has been transferred to the relevant dept w then they have co considered my issue they 'll email me. Please can you help me.
WARNING to all users STAY AWAY FROM SKY CROWN CASINO.
Skycrown Casino
Dear Roxannecote,
We deeply apologize for any inconveniences.
Please take into account, that sometimes the crediting of the deposit can take some time. Unfortunately, the term does not depend on us and we cannot influence it in any way.
To help us route your complaint to the appropriate department that can address your concerns, we'd be grateful if you can provide us with additional details regarding your experience by reaching us via our email - support@skycrown.com or chat.
Best regards, SkyСrown Casino Team
Safety Index explained
Safety Index of Skycrown Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Skycrown Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
20 May 2024
Complaints about related CasinoBuck
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
14 Oct 2021
Complaints about related CrownPlay Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
21 Mar 2024
Complaints about related Gioo Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
16 Nov 2021
Complaints about related Voltslot Casino
(Same management)
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Submitted:
05 Jun 2023
Complaints about related Gslot Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
12 Jan 2021
Complaints about related GoodMan Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
24 Jun 2021
Complaints about related Rockwin Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
07 Jun 2024
Complaints about related Bitvegas.io Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
14 Feb 2023
Show more complaints (+96)
Discussion
Skycrown Casino Discussion
Discuss anything related to Skycrown Casino with other players, share your opinion, or get answers to your questions.