Home Complaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
Opened 511 Not solved 2125 Solved 3663 Rejected 7653
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator
Black points: 192
Disputed amount: €5,000

Lucky Wins Casino - Player's withdrawal has been delayed.

Lucky Wins Casino
0.0/10 Very bad reputation Submitted: 19 May 2022
Unresolved Our verdict

No reaction policy, passive regulator
Black points: 88
Disputed amount: £250

Lucky Wins Casino - Player's withdrawal has been delayed.

Lucky Wins Casino
0.0/10 Very bad reputation Submitted: 17 May 2022
Unresolved Our verdict

No reaction policy, passive regulator
Black points: 12
Disputed amount: €100

Maximal Wins Casino - Player’s account has been disabled.

Maximal Wins Casino
1.0/10 Very bad reputation Submitted: 13 May 2022
Unresolved Our verdict

No reaction policy, passive regulator
Black points: 189
Disputed amount: €5,000

Lucky Wins Casino - Player’s withdrawal has been delayed.

Lucky Wins Casino
0.0/10 Very bad reputation Submitted: 13 May 2022
Unresolved Our verdict

No reaction policy, passive regulator
Black points: 32
Disputed amount: €400

Lucky Wins Casino - Player’s withdrawal has been delayed.

Lucky Wins Casino
0.0/10 Very bad reputation Submitted: 13 May 2022
Unresolved Our verdict

No reaction policy, passive regulator
Black points: 26
Disputed amount: €300

Casino MGA - Player’s withdrawal has been delayed.

Casino MGA
1.5/10 Very bad reputation Submitted: 13 May 2022
Unresolved Our verdict

No reaction policy, passive regulator
Black points: 409
Disputed amount: $2,785

Bet2U Casino - Player's account has not been verified.

Bet2U Casino
3.0/10 Very bad reputation Submitted: 10 May 2022
Unresolved Our verdict

No reaction policy, passive regulator
Black points: 136
Disputed amount: £470

4 Crowns Casino - Player’s withdrawal has been delayed.

4 Crowns Casino
1.9/10 Very bad reputation Submitted: 10 May 2022
Unresolved Our verdict

No reaction policy, passive regulator
Black points: 131
Disputed amount: $550

Bet2U Casino - Player’s withdrawal has been delayed.

Bet2U Casino
3.0/10 Very bad reputation Submitted: 09 May 2022
Unresolved Our verdict

No reaction policy, passive regulator
Black points: 118
Disputed amount: €450

Casino MGA - Player’s withdrawal has been delayed.

Casino MGA
1.5/10 Very bad reputation Submitted: 09 May 2022
Show more complaints (+10)
Showing 1 - 10 of 2,125 complaints
1 2 3 ... 212 213
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
Global Self-Exlusion Inciative

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2022

Casino Guru in other languages: Swedish, Italian, Korean, Danish, German, Japanese