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Opened complaints 366 Justified not solved complaints 1182 Justified solved complaints 2106 Rejected complaints 5145
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Unresolved Our verdict

Insufficient evidence from casino

Black points: 250
Disputed amount: €1,100

Vegadream Casino - Winnings from bonus play have been cancelled.

Vegadream Casino
4.7/10 Bad reputation Submitted: 06 Sep 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 346
Disputed amount: €499

Vulkan Casino - Player’s withdrawal has been sent to wrong payment method.

Vulkan Casino
5.3/10 Questionable reputation Submitted: 06 Sep 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 226
Disputed amount: €1,010

Ocean Breeze Casino - Player’s withdrawal has been delayed.

Ocean Breeze Casino
0.0/10 Very bad reputation Submitted: 04 Sep 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 184
Disputed amount: €750

CasinoWin.bet - Player’s withdrawal has been delayed.

CasinoWin.bet
0.0/10 Very bad reputation Submitted: 02 Sep 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 348
Disputed amount: €2,815

Futuriti Casino - Player’s account has been blocked.

Futuriti Casino
6.5/10 Good reputation Submitted: 01 Sep 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 960
Disputed amount: €8,000

Stay Lucky Casino - Player’s winnings have been voided.

Stay Lucky Casino
0.0/10 Very bad reputation Submitted: 31 Aug 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 30
Disputed amount: €330

Bet2U Casino - Player’s withdrawal has been delayed.

Bet2U Casino
2.5/10 Very bad reputation Submitted: 31 Aug 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 89
Disputed amount: €1,500

Ares Casino - Player’s winnings are being held.

Ares Casino
2.9/10 Very bad reputation Submitted: 30 Aug 2021
Unresolved Our verdict

No reaction, good regulator

Black points: 60
Disputed amount: $22.5

32Red Casino - Player’s account has been blocked.

32Red Casino
7.6/10 Good reputation Submitted: 30 Aug 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 307
Disputed amount: $2,800

Cafe Casino - Player’s account has been closed.

Cafe Casino
4.9/10 Bad reputation Submitted: 29 Aug 2021
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Online Casino Complaint Resolution Center – Casino Guru

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2021