Online Casino Complaint Resolution Center

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Opened complaints (164)

Unresolved complaints (62)

Resolved complaints (112)

Rejected complaints (356)

Casino Guru

We want players to understand gambling.

Our verdict

No reaction, passive regulator

UNRESOLVED

Amount: 2,100 ₴

HITLOTO Casino - Extremely delayed payment.

4.3/10 Bad reputation

Submitted: 30/12/2019Unresolved

Our verdict

No reaction, passive regulator

UNRESOLVED

Amount: 500 ₴

HITLOTO Casino - Withdrawal difficulties.

4.3/10 Bad reputation

Submitted: 29/12/2019Unresolved

Our verdict

No reaction, passive regulator

UNRESOLVED

Amount: 5,500 ₴

HITLOTO Casino - Uncertain withdrawal difficulties.

4.3/10 Bad reputation

Submitted: 27/12/2019Unresolved

Our verdict

No reaction, passive regulator

UNRESOLVED

Amount: 4,500 ₴

HITLOTO Casino - Delayed withdrawal, money still not in player’s bank account after more than two weeks.

4.3/10 Bad reputation

Submitted: 27/12/2019Unresolved

Our verdict

Waiting for decission of regulator

UNRESOLVED

Amount: $3,515

PokerStars Casino - Player’s account was closed and winnings confiscated.

7.4/10 Good reputation

Submitted: 23/12/2019Unresolved

Our verdict

Justified complaint

UNRESOLVED

Amount: €500

SpinUp Casino - Player breached the T&Cs and his winnings were confiscated.

1.1/10 Very Bad reputation

Submitted: 22/12/2019Unresolved

Our verdict

No reaction policy, passive regulator

UNRESOLVED

Amount: $50,000

PH Casino - Player’s account suspended without any specific reason.

6.1/10 Questionable reputation

Submitted: 16/12/2019Unresolved

Our verdict

Insufficient evidence from casino

UNRESOLVED

Amount: 19,000 $

K9Win Casino - Player’s winnings have been voided.

1.9/10 Very Bad reputation

Submitted: 13/12/2019Unresolved

Our verdict

No reaction policy, passive regulator

UNRESOLVED

Amount: 4,900 ₴

HITLOTO Casino - Players is complaining that his account was blocked.

4.3/10 Bad reputation

Submitted: 12/12/2019Unresolved

Our verdict

No reaction, passive regulator

UNRESOLVED

Amount: €600

uPlayma Casino - Player has a problem with a withdrawal.

6.0/10 Questionable reputation

Submitted: 11/12/2019Unresolved

Showing 1 - 10 of 62 complaints

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