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Opened complaints (125)
Justified not solved complaints (139)
Justified solved complaints (199)
Rejected complaints (660)
Our verdict

No reaction policy, passive regulator

UNRESOLVED

Amount: $80

Spin247 Casino - Player’s withdrawal has been delayed.

6.7/10 Good reputation
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Submitted: 18/03/2020Unresolved
Our verdict

No reaction policy, passive regulator

UNRESOLVED

Amount: €80

Spin247 Casino - Player’s withdrawal has been delayed.

6.7/10 Good reputation
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Submitted: 11/03/2020Unresolved
Our verdict

No reaction, passive regulator

UNRESOLVED

Amount: $3,000

Primaplay Casino - Player’s having difficulties withdrawing her winnings.

6.8/10 Fresh reputation
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Submitted: 10/03/2020Unresolved
Our verdict

No reaction, passive regulator

UNRESOLVED

Amount: $575

Ignition Casino - Player’s complaining about progressive payout being denied.

6.9/10 Good reputation
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Submitted: 10/03/2020Unresolved
Our verdict

Justified complaint

UNRESOLVED

Amount: €2,000

Jokerino Casino - Player’s withdrawal has been delayed.

4.3/10 Bad reputation
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Submitted: 09/03/2020Unresolved
Our verdict

Justified complaint

UNRESOLVED

Amount: €2,600

Jellybean Casino - Player’s winnings have been voided.

2.8/10 Very Bad reputation
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Submitted: 06/03/2020Unresolved
Our verdict

No reaction, passive regulator

UNRESOLVED

Amount: €500

Slotjoint Casino - Player is struggling to receive his winnings due to unfinished KYC process.

7.4/10 Good reputation
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Submitted: 05/03/2020Unresolved
Our verdict

No reaction, passive regulator

UNRESOLVED

Amount: €600

Frank Casino - Player’s experiencing difficulties to complete KYC verification.

9.4/10 Perfect reputation
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Submitted: 04/03/2020Unresolved
Our verdict

Uncertain case, passive regulator

UNRESOLVED

Amount: Ł20

Coin365Bet Casino - Player’s deposit has vanished.

6.8/10 Fresh reputation
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Submitted: 03/03/2020Unresolved
Our verdict

Delayed payment, status unknown

UNRESOLVED

Amount: $420

Jester Jackpots Casino - Player’s withdrawal has been delayed.

7.7/10 Good reputation
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Submitted: 02/03/2020Unresolved
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Online Casino Complaint Resolution Center – Casino Guru

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2020