HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,978Opened988Unresolved5,904Resolved13,934Rejected23,152
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Vegadream Casino - Player's withdrawal is delayed.

Unresolved Submitted: 30 Sep 2026
Black points: 684
Disputed amount: €5,000
Safety Index 6.6 Above average
Our verdict No reaction policy

Lizaro Casino - Player's withdrawal has been cancelled without authorization.

Unresolved Submitted: 30 Sep 2026
Black points: 856
Disputed amount: €6,900
Safety Index 1.7 Very low
Our verdict No reaction policy

BetNjet Casino - Player's account remains open despite closure request.

Unresolved Submitted: 29 Sep 2026
Black points: 294
Disputed amount: €1,500
Safety Index 3.0 Very low
Our verdict No reaction policy

Lizaro Casino - Player's withdrawal is delayed.

Unresolved Submitted: 28 Sep 2026
Black points: 222
Disputed amount: €1,000
Safety Index 1.7 Very low
Our verdict No reaction policy

Magic Win Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 27 Sep 2026
Black points: 538
Disputed amount: £3,100
Safety Index 0.8 Very low
Our verdict Unreasonable excuse

Casizonix Casino - Player suspects he has been scammed by the casino.

Unresolved Submitted: 25 Sep 2026
Black points: 4,434
Disputed amount: 8,100 zł
Safety Index 0.0 Very low
Our verdict No reaction policy

Staxino Casino - Player’s withdrawal request is delayed.

Unresolved Submitted: 24 Sep 2026
Black points: 157
Disputed amount: €1,200
Safety Index 6.7 Above average
Our verdict No reaction policy

Goldbet Casino - Player’s account is closed but funds are delayed.

Unresolved Submitted: 24 Sep 2026
Black points: 80
Disputed amount: 1,000 zł
Safety Index 4.1 Low
Our verdict No reaction policy

Goldbet Casino - Player's account has been closed.

Unresolved Submitted: 23 Sep 2026
Black points: 40
Disputed amount: 300 Kč
Safety Index 4.1 Low
Our verdict No reaction policy

Amonbet Casino - Player's winnings have been confiscated.

Unresolved Submitted: 23 Sep 2026
Black points: 789
Disputed amount: £5,350
Safety Index 2.0 Very low
Show more complaints (+10)
Showing 1 - 10 of 5,904 complaints
1 2...591
Go to pageof 591 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.