Staxino Casino - Player's withdrawal is significantly delayed.

Hello. I did one withdraw about 2500 Euro at 13.10.2026 and one withdraw 300 Euro on 14.10.2026. i didnt Break any Terms or Something. Until this withdraw the Money Always come to me but Sometimes 7 days waiting but now i dont get my Money since 23 days and No real reason for this. Only Standard Texts.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues. I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

• Could you please advise if you've ever received any winnings from this gambling establishment?

Thank you in advance for your cooperation and reply.

Best regards,

Kristina