The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All27,433Opened799Unresolved3,751Resolved7,934Rejected14,949
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

6d 11h 39m 31s

Disputed amount: €3,000

Goldspin Casino - Player believes that their withdrawal has been delayed.

Goldspin Casino
Safety Index:High Submitted: 17 May 2025
Opened Current status

Waiting for a delayed payment

6d 6h 18m 35s

Disputed amount: A$9,000

Royal Reels Casino - Player believes that their withdrawal has been delayed.

Royal Reels Casino
Safety Index:High Submitted: 17 May 2025
Opened Current status

Waiting for Casino Guru to reply

6d 15h 57m 53s

Disputed amount: 43,000 lei

Rockstar Casino - Player's withdrawal has been delayed.

Rockstar Casino
Safety Index:Below average Submitted: 16 May 2025
Opened Current status

Waiting for Casino Guru to reply

6d 17h 11m 31s

Disputed amount: 870 R$

Richville Casino - Player experiences delayed withdrawal due to document issues.

Richville Casino
Safety Index:Above average Submitted: 16 May 2025
Opened Current status

Waiting for Casino Guru to reply

6d 22h 11m 59s

Disputed amount: Ξ24

Shuffle Casino - Player’s account has been closed and funds are suspended.

Shuffle Casino
Safety Index:High Submitted: 16 May 2025
Opened Current status

Waiting for player to reply

6d 14h 54m 10s

Disputed amount: €5,000

Winbay Casino - Player’s account closure is delayed.

Winbay Casino
Safety Index:Below average Submitted: 16 May 2025
Opened Current status

Waiting for player to reply

6d 14h 48m 30s

Disputed amount: 32,000 TRX

Bitz Casino - Player’s account has been closed.

Bitz Casino
Safety Index:High Submitted: 16 May 2025
Opened Current status

Waiting for player to reply

6d 14h 39m 3s

Disputed amount: 320,000 Ft

AllySpin Casino - Player’s payout is delayed.

AllySpin Casino
Safety Index:High Submitted: 16 May 2025
Opened Current status

Waiting for Casino Guru to reply

6d 17h 30m 44s

Disputed amount: €120

RomiBet Casino - Player experiences delayed withdrawal.

RomiBet Casino
Safety Index:Below average Submitted: 16 May 2025
Opened Current status

Waiting for Casino Guru to reply

6d 14h 40m 48s

Disputed amount: €4,888

BookofCasino - Player requests refund after account closure request.

BookofCasino
Safety Index:Very low Submitted: 16 May 2025
Show more complaints (+10)
Showing 1 - 10 of 27,433 complaints
1 2...2,744
Go to pageof 2,744 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news