Yukon Gold Casino Review

The player from Austria is dissatisfied with the casino’s RTP (Return to Player) and questioning game fairness. We rejected the complaint because the player didn't respond to our messages and questions.

The player claims that this casino hacked his bank account and stole his money. He is complaining that he never received a bonus and didn’t win anything. We rejected the complaint because the player didn't respond to our messages and questions.

The customer had wanted to withdraw their money from the casino, but the casino seized the winnings and paid out only the deposit, citing a breach of their terms. No side provided conclusive evidence and the case had been elevated to an authority with no further information provided.

The player from Cyprus is experiencing difficulties withdrawing his winnings due to ongoing verification. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Finland submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from the Germany is requesting a full report of collected personal information.The casino responded and stated that the player should have received an email. The player replied that they had not. An alternate email address was provided, and the casino resent the information. The player received this shortly after, and the complant was resolved.

The player from Finland submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Cyprus is experiencing difficulties withdrawing his winnings due to ongoing verification. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Ontario, Canada lost full access to her gaming account due to changes in local regulations in her country. As compensation, her gaming account was transferred to another casino belonging to the same group - Luxury Casino, which unfortunately also led to the player losing access to all accumulated achievements in the 777 Super Big BuildUp Deluxe slot game, while located in Ontario. The player inquired about the possibility to transfer the achievements to her new gaming account at Luxury Casino. The casino team decided to follow this unusual request and forwarded it to its software provider. The mission was successful. The player's complaint was closed as 'Resolved'.

The player from Ireland has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Hamburg has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Cyprus is experiencing difficulties withdrawing his winnings due to ongoing verification. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Slovenia had been waiting for a withdrawal for less than two weeks. Unfortunately, his payout hadn't been received yet. After he raised his concern with us, we advised him that withdrawal processes could take some time, often up to 14 days, and might be delayed due to factors such as KYC verification or a high volume of withdrawal requests. We encouraged him to be patient and cooperate fully with the casino. Following our advice, the player reported that his withdrawal was successfully transferred to his Skrill account after successful KYC verification. Therefore, we had marked this complaint as resolved.

The player from Finland submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.