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Instant Payments by Citadel is a secure e-commerce payment method launched by Citadel Commerce UK Ltd in the year 2000. Its service centers around an easy-to-use system that requires no account setup or deposit.
Many online casinos allow players to use Citadel on their site, and on this page, you can discover how to find the best Citadel casinos, how to use the method to make deposits and withdrawals, plus information about the Instant Payments by Citadel as a service.
Citadel Commerce saw the potential of online payments early on. They launched their Instant Payments in 2000, at around the same time that PayPal was becoming a major player in the U.S.
Its ease-of-use and flexibility earned Citadel success, and they decided to expand their service from Vancouver to different parts of the world over the following decade. They established their London office as their headquarters, as well as setting up a presence on the island of Malta.
Today, their Instant Payments service is supported in a further 14 countries, the majority of them European nations such as Germany and Sweden, but also in the USA and Australia, opening them up to an enormous consumer base.
Note: As well as catering to individuals, Citadel also offers an easy-to-integrate solution for merchants that allows them to accept instant online payments, with built-in FX capabilities and local language and currency support.
The company appears to be dedicated to strict security measures, being a member of the UK Electronic Money Association, which adheres to strict Know Your Customer (KYC) and Anti-Money Laundering (AML) policies in every region where they offer the service.
Today, Instant Payments by Citadel is recognized as a trustworthy service and it is available to use on thousands of sites.
No prizes for guessing the main selling point of Instant Payments by Citadel — it's instant. The service is designed to offer a rapid transaction with no hitches, which is perfect if you're in a hurry or simply don't have the patience to wait around for your payment to process.
It's also simple to use, with its four-step payment process that anyone who can use a computer or mobile device will understand right away. All you need to do is click on the 'Instant Payment by Citadel' option at the merchant's checkout, log in to your bank from the drop-down menu and make the payment: the service acts as a safe intermediary between bank and merchant. It also means that you don't have to give your financial information to the seller in question, something that appeals to safety-conscious users.
On the theme of safety, Citadel has a mandate to keep to strict security measures for all payments. As well as the KYC and AML policies mentioned, you'll also have to answer your bank's multi-factor authentication questions to prove that you're the owner of the account. Communication between you and Instant Payments by Citadel is always encrypted so that you're protected from fraud, and Citadel also employs sophisticated anti-fraud software to prevent a breach of privacy.
Note: The service can claim to be a tried-and-trusted payment method, used by some of the largest merchants in the world and available to be used on a huge number of websites.
Despite the above, there are a few negative points worth knowing about Instant Payments by Citadel. The method imposes a limit on first-time transfers, which increases exponentially each time you pay — the amount depending on which bank you use. While it's easy to understand this from a security perspective, some users might find it needlessly restrictive.
Also, the simple nature of the service means there are no additional features on offer, like with many other payment methods. There are no cryptocurrency or exchange options, although the service does convert the payment to the merchant's local currency, if necessary.
If you're looking to make an online casino deposit using Instant Payments by Citadel, then you'll need to first find a suitable casino. Once you've done that, sign up and log in to your casino account and take the following steps:
Citadel withdrawals are normally also available, but these could take a few days to process. You can do this by using the casino's cashier again and following a similar process to above, only choosing the withdrawal option instead.
Finding a safe Citadel casino to play on should be a priority, and it's the number one purpose of this page. You can use the reviews and ratings compiled by the Casino Guru team, as well as our filter system, to help you arrive at the right choice.
Starting with the filters, the 'Recommended' tab is the first option at the top of the page. When this is selected, you'll see a list of the very best Citadel casinos on our database, according to our team. These will be the most reliable sites you can play on that accept Citadel as a payment method.
The next tab, 'Newly opened', will give you the most recent Citadel-friendly sites added to our database, while selecting 'All' will give you the full list.
If you'd like to know the rigorous system that we use to review and rate the casinos, then check out our how we review online casinos article for more information.
You can also use Casino Guru to find bonuses offered by Citadel casinos, including no deposit and welcome bonuses.
Our list of casino bonuses is the place to start. There, you can get the full list of bonuses offered by Citadel casinos by choosing the 'Instant Payments by Citadel' option in the payment method filter. Then, to find a specific bonus type, go to the 'Bonus Type' section and tick the relevant box — for no deposit bonuses, hit the 'No Deposit Bonus' box. Alternatively, you can head to our list of no deposit bonuses and choose 'Instant Payments by Citadel' there.
You'll always get the most up-to-date options available thanks to our team continuously monitoring the casino sites on our system.