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HomeOnline casinosShuffle Casino review
Shuffle Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Important (1)
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Payment methods
Show all (16)
  • Bitcoin (BTC)
  • Ethereum classic
  • Tron (TRX)
  • Litecoin (LTC)
  • Solana (SOL)
  • Polygon (MATIC)
  • AVAX (Avalanche)
  • Binance Coin (BNB)
Withdrawal limits
Not Limited for BTC
Natural Nine B.V.
Natural Nine B.V.
2023
> $5,000,000
OverviewBonusesUser reviews22Safety Index explainedDiscussion211Payment methods16
Important: Players complain about extremely long withdrawal times We have received or seen numerous complaints from players whose withdrawals have been taking an unreasonable amount of time. More details here

Shuffle Casino Review

Shuffle Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Although Shuffle Casino scored an Above average Safety Index of 6.6, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Read our Shuffle Casino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index of Shuffle Casino – Is it fair and safe?

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Shuffle Casino, we meticulously evaluated and analyzed the Terms and Conditions of Shuffle Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

According to our approximate calculation or collected information, Shuffle Casino is an average-sized online casino. In proportion to its size, it has received complaints with an average total value of disputed winnings. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

As far as we know, no relevant casino blacklists include Shuffle Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

In our comprehensive review of all relevant aspects, Shuffle Casino has attained an Above average Safety Index of 6.6. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.

Shuffle Casino Terms and Conditions

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of Shuffle Casino during our review.

Player complaints about Shuffle Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 6 complaints about this casino in our database. Because of these complaints, we've given this casino 2,567 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Shuffle Casino user feedback and reviews

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

The user satisfaction feedback of Shuffle Casino shared by 22 users has resulted in a Mixed User feedback score. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Shuffle Casino company data and licenses

Shuffle Casino is owned by Natural Nine B.V. and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.

Shuffle Casino has a gambling license issued by Curaçao Gaming Control Board in Curaçao.

Win and withdrawal limits, payment options

Shuffle Casino accepts deposits via 16 payment methods. This includes: Bitcoin (BTC), Bonk, Shiba Inu (SHIB), Binance Coin (BNB), Solana (SOL), Toncoin (TON), AVAX (Avalanche), Dai (DAI), USD Coin (USDC), Tether (USDT), Polygon (MATIC), Dogecoin (DOGE), Litecoin (LTC), Ethereum classic, Ripple (XRP), Tron (TRX).

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at Shuffle Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
Russian Yes Yes Yes24/7
Japanese Yes Yes Yes24/7
German Yes Yes Yes24/7
Swedish Yes Yes Yes24/7
Italian Yes Yes Yes24/7
Korean Yes Yes Yes24/7
Serbian Yes Yes Yes24/7
French Yes Yes Yes24/7
Vietnamese Yes Yes Yes24/7
Norwegian Yes Yes Yes24/7
Turkish Yes Yes Yes24/7
Chinese Yes Yes Yes24/7
Hungarian Yes Yes Yes24/7
Polish Yes Yes Yes24/7
Indonesian Yes Yes Yes24/7

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Shuffle Casino, account management, withdrawal process, etc. We would say Shuffle Casino has an average customer support based on the responses we have received during our testing.

Slots and casino games at Shuffle Casino

Shuffle Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Games from 42 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, ELK Studios, Push Gaming, BGaming, Endorphina, Habanero, Spinomenal, Booming Games, Relax Gaming, Bullshark Games, VoltEnt, Fantasma Games, Win Fast, Amigo Gaming, Trusty Gaming, Backseat Gaming, Shuffle Master, AvatarUX, Peter & Sons, Ace Roll, OneTouch, Popiplay, Golden Hero, Shady Lady, TrueLab Games, NowNow Gaming, 155.io, SlotMill, Four Leaf Gaming, Hacksaw Gaming, Print Studios, PGsoft (Pocket Games Soft).

Shuffle Casino bonus offers and codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. However, we are sorry to inform you that there are currently no bonus offers from Shuffle Casino in our database.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (16)
  • Bitcoin (BTC)
  • Ethereum classic
  • Tron (TRX)
  • Litecoin (LTC)
  • Solana (SOL)
  • Polygon (MATIC)
  • AVAX (Avalanche)
  • Binance Coin (BNB)
Withdrawal limits
Not Limited for BTC

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (18)
English customer support
All languages (18)
English live chat
All languages (18)

Game providers

Show all (42)
  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Apricot (Microgaming)
  • ELK Studios
  • Big Time Gaming
  • Quickspin

Casino screenshots

shuffle_casino_homepage_desktop
shuffle_casino_game_gallery_desktop
shuffle_casino_promotions_desktop
shuffle_casino_homepage_mobile
shuffle_casino_game_gallery_mobile
shuffle_casino_promotions_mobile

Positives

  • Live chat support is available 24/7
  • Unlimited withdrawals

Negatives

  • Some unresolved complaints
  • Not all of the terms and conditions are translated to the language option provided on the website
Casino Bonuses

Shuffle Casino bonuses

Browse all bonuses offered by Shuffle Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (22)

User reviews of Shuffle Casino

This is a place to share experience with Shuffle Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 22 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 1 month ago
Not a bad casino, I won about $80,000 in one evening and received my winnings in a few minutes. Unfortunately, after receiving my winnings, all the slots in the project stopped working. I don't know if it was a provider correction or if I was just unlucky. But I couldn't get anything else for weeks (there was no return). Overall, the interface and bonuses are similar to everyone else's. I can recommend it for fast payouts and no problems at the withdrawal stage.
  • Fast withdrawal, no verification required
  • After a big win, the casino stopped playing all slots for several weeks.
• 1 month ago
The experience is extremely poor, and the KYC process does not allow you to withdraw funds. Reporting their license also banned your account
  • Poor experience
  • During the KYC process, you are not allowed to withdraw funds
  • Mandatory requirement for KYC
  • Report their license and they will ban your account
  • Withdrawals are very slow
• 2 months ago
Scam casino that forces you to KYC then makes the live verification fail which tells you to contact support.

Once you contact support with the query you will see the agent joining the support window then leaving. They want you to give up on your winnings.

Disputed amount: $1000
  • Will happily take the money out of your account but refuse to pay
  • Impossible KYC when requesting withdrawal
• 2 months ago
I decided to deposit at a casino, deposited through TON, comment, etc., everything is correct, but the money still hasn't arrived. TP only makes promises, blaming the provider. I don't recommend depositing here, there are better casinos.
  • No
  • Deposits are not coming
• 3 months ago
After a week they asked me for documents, a selfie, a bank statement, source of funds and who knows what else, and they stopped me from continuing to play... it made no sense and the support was of little help, I felt mocked. Luckily, they did let me withdraw the balance
• 5 months ago
at this moment I am still sure that Shuffle is top
but I have very strange situations now, I placed small bet today, from deposit 500, profit around 800, made withdrawal. Then they asked me complete verification level 3 and 4 and also live verification. I made all immediately. Then I write in chat that complete all. And they blocked me in live chat. Every time I received the same message "contact support@......." for me it's really strange because I don't have problems with withdrawals 5k+. and now this happened. so I am really don't understand and really hope that this is some mistake because shuffle really good. so I am waiting for some answer.
  • EVERYTHING WAS GOOD
  • WITHDRAWALS
  • Deposits
  • Live prematch
  • AFTER SOME BET REQUEST VERIFICATION
• 5 months ago
I bet on "questionable sports" as I understood from the stories of other players. Shuffle reserves the right to "check" players, although I also bet on table tennis, cyber games and the like at other casinos and there were no problems at all! On June 21, I put funds for withdrawal, and a few days later they requested level 3 verification. I successfully passed it, and then silence. Support refers to manual verification and asks to wait. More than 24 days have passed, I have never had such long checks at any casino.
• 5 months ago
Delays of withdrawals. Waiting over 7 days. You will need to KYC and wait. They want you to deposit and wait. Shuffle needs work on Withdrawals.
  • Support doesnt reach out.
  • KYC Takes Too long.
  • Withdrawal Delays
• 7 months ago
After 14 days from my withdrawal request they still have to pay. KYC is correctly done, everything they asked is provided. I went to ask multiple times to customer support agents but the answer is always the same, "the team needs to check manually your KYC".

I hope I will change this review when the casino will elaborate my withdrawal.

Edit: the day after this review and a post in the CasinoGuru forum, they paid. I don't know if it's a coincidence, anyway I see a lot of complaints in the last days about the same issue. They delay a lot your withdrawals. Stay safe!
  • Slow and heavy website
  • Rude customer support agents
  • Withdrawal delays
• 8 months ago
Playing here 2 years and everything is okay. Shuffle have many whalle player that is the key because this casinos is trusted. I like the bonus code from shuffle bevause the wager required not too high. Everythijg is logic at shuffle. Best
  • Fast deposit
  • Fast withdrawl
  • Many games
  • Nice desaign
• 8 months ago
As someone who plays heavily across multiple online casinos, Shuffle.com has quickly become one of my favorite platforms. Launched in 2023, it already shows the polish and reliability of a long-established brand.

The site is clean, fast, and easy to navigate. Everything works smoothly—from the lobby to withdrawals. I appreciate that it's crypto-only, which makes deposits and cashouts seamless and fast. No waiting games, no hassle.

The bonuses and promotions are excellent, starting with a strong 200% welcome bonus and continuing with daily challenges, leaderboards, raffles, and giveaways. There’s always something going on, and they actually reward active players consistently.

The VIP program stands out with real benefits—tier bonuses, rakeback, and personalized attention once you reach higher levels. You can tell the platform is built with serious players in mind.

Support is responsive and professional when you need them. In short, Shuffle gives me confidence. It’s one of the few casinos where I feel respected as a customer.

Rating: 5/5 – A top-tier crypto casino worth sticking with.
  • Instant withdrawal
  • Top of the line vip prgram
  • Generous bonus programs
  • I suspect Red Tiger doesn't spin on max rtp
• 8 months ago
Won 999 then said it had processed so deposited again and won 600 still no funds then 1800.. and now I don’t have an account they kicked me out.
  • Accuse of fraud
  • Tell me there withdraw is processing when not
  • Don’t reply
  • Block my account
• 8 months ago
they dont pay my money scam issue waiting level 3 confirmation and do nothing from their side.After almost a week still they dont do anything never pay biggest scam issue never deposit again. I don't recommend.stay away this casino even ıf they pay
  • nothing
  • withdraws
• 8 months ago
for me this is the best casino site, with a good appearance, smooth web, and pays, good site
  • Fast withdrawals
  • Friendly customer support
  • Good design
  • few payments methods
• 10 months ago
"not bad, right?" i love shuffle by the way, i play all my winnings here because it's an excellent and reliable site, i haven't spent any time on a better site, the community is simply good, it has all the necessary service providers, i hope shuffle will be around for a long time, and the other thing is this airdrop, well, it's a brutal idea, congratulations to whoever came up with it, it's a very good little thing
There are a lot of weekly, daily, monthly instant cashbacks, not to mention that now every level up comes with a big reward and now we get it even if we write to support from silver.
but there is a streamer on Ruben who I trust, he recommended it to me, so I would like to thank him from here.
  • Instant Whitdraw i use usdc 2 minutes
  • Rakeback (Monthly,Week,Daily,Instant,)
  • Level up Bonus
  • So many secret bonus
  • Random rain on chat
  • Best slot providers
  • Good agents
  • i dont found.
• 11 months ago
Terrible. Scam terrible scam. Verfied profile 150x times. All verified they saying manual review ongoing haha everyday same is been 3 weeks almost. Insane holding my deposit money 1500+ and profits made only 600 euros. Total i lost more then won and they dont pay me still!!!!!
  • Terrible comunication. Robot writing
• 11 months ago
Support 0/10
Games are rigged i lost more then 20k there
You automatically lose every game
Ive been playing on shuffle for a while
From the games they are offering i play plinko
Do your self a favour don’t play in that game
Its totally rigged and set up for you to lose money after changing seeds and trying for so many times I've hit 1000x only 1 time and in playing for months total wagers around 550,000 almost all of the balls fell on 0.2x
Not recommended at all I've played in a-lot of other platforms in this game like roobet and won 10x more
Don't lose your money like i did
I also tried to speak with shfl support but they didn't answer on the live chat very disappointing

When i started the games was pretty fair but as you go along the way its not fair at all of the games are rigged the platform speaks so much about their rewards and especially about their airdrops of their token so many posts and in the end they only gave me back only 150 usd from the amount i wagered i wagered almost 360,000 and got 680 in shfl tokens that are equivalent to 150 usd , a big scam back worse platform ever all of the players are upset from their false promises and must likely after this weekend they wont have any more players at all worse platform ever

I have tried to contact the support but every time i mention the unfair losses they stop answering



  • No upsides
  • Slow website
  • Games are rigged for you to lose money
  • Support dose t answer or help
  • Games aren't fair at all
  • Plinko game especially is rigged for you to lose your money
• 1 year ago
This casino froze my winnings without any reasons or explanations.
I contacted support more than once, but in response only the message - You do not need to write to us, we will contact you ourselves,
and each time the same answer, but no one contacts me. Time has passed, but nothing has changed.
When I lost to them, then everything was fine for them, but when I won the only time, the winnings were frozen.
  • Many game providers
  • Useless support service
  • They don't pay winnings
• 1 year ago
the worst casino in history
The support treats you horribly, and if they don't like something they directly block you and don't answer you by email either.
Yes, they leave the account open because they do not tolerate rude people or people who tell the truth, but they do like players to scam them.
They don't give you bonuses and if they answer you they tell you that you were not chosen
Play in a better casino.
  • quite a few suppliers
  • very similar to stake
  • poor support service if they assist you
  • blocking for any reason
  • They don't answer emails.
  • They don't give bonuses.
  • Few tournaments compared to other casinos.
  • too well rated by casino guru
• 1 year ago
I had alot of fun on this site trying out their games from slots, to live casino, to house games.

There was no visual bugs or lagging on the site, I am very satisfied with it and the UI looks really good

I would suggest this site for anyone who is looking to play crypto casinos.
  • Very good slot selection
  • Alot of different live games
  • Many different crypto options
  • Reward system for leveling up
• 1 year ago
I often play here, I really like the shuffle withdrawals, very fast, only a few seconds and withdrawals will be processed automatically. I also got 400 SHFL airdrop. In shuffle I withdraw more than deposit, it is very good for me
  • Fast withdrawal
  • Slot machines are always up to date
  • Fast Deposit
• 1 year ago
STAY AWAY!!!!
Unfortunately there is only negative things to say about this casino.
  • The games are laggy as hell. Sometimes you have to wait 1min for a spin
  • The Return to Player (RTP) is super low! You have to do 200-300 spins to get a bonus on average
  • Deposits are really slow! I deposited via USDT, the transaction was confirmed (>20 confirmations) and it arrived 1hour later in the casino
  • The Support Chat is really rude and not able to help you
  • Very poor Responsible Gaming tools
Safety Index explained

Safety Index of Shuffle Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Shuffle Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.6/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Important

Important: Players complain about extremely long withdrawal times We have received or seen numerous complaints from players whose withdrawals have been taking an unreasonable amount of time. More details here

Complaints about Shuffle Casino and related casinos

(140)
140All3Opened8Unresolved51Resolved78Rejected

Complaints directly about Shuffle Casino

Show more complaints (+10)
Discussion

Shuffle Casino Discussion

Discuss anything related to Shuffle Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

Shuffle Casino payment methods

Bitcoin (BTC)Ethereum classicTron (TRX)Litecoin (LTC)Solana (SOL)Polygon (MATIC)AVAX (Avalanche)Binance Coin (BNB)Tether (USDT)Ripple (XRP)Dogecoin (DOGE)USD Coin (USDC)Shiba Inu (SHIB)Toncoin (TON)BonkDai (DAI)

Currencies

BNB, BTC, DOGE, ETH, LTC, SOL, TON, TRX, USDC, USDT, XRP
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