Dear Mal412,
Thank you very much for submitting your complaint. I'm sorry to hear about the issue with your withdrawal and understand your frustration regarding the long delay.
However, I'd like to emphasize that we've received many complaints about delayed withdrawals from this particular casino. Despite numerous attempts to resolve these issues, the casino has adopted a No Reaction Policy and has not cooperated with us.
I can only imagine how frustrating it must be to wait for your money without any clear information about when you will receive it, and I genuinely hope that your winnings will eventually be paid.
Could you please upload a screenshot of your withdrawal history showing the disputed withdrawal, its amount, date, and current status directly to this complaint thread?
I would also appreciate it if you could confirm whether your casino account has been fully verified.
Thank you very much in advance for your cooperation and reply.
Best regards,
Samuel
Dear Mal412,
Thank you very much for submitting your complaint. I'm sorry to hear about the issue with your withdrawal and understand your frustration regarding the long delay.
However, I'd like to emphasize that we've received many complaints about delayed withdrawals from this particular casino. Despite numerous attempts to resolve these issues, the casino has adopted a No Reaction Policy and has not cooperated with us.
I can only imagine how frustrating it must be to wait for your money without any clear information about when you will receive it, and I genuinely hope that your winnings will eventually be paid.
Could you please upload a screenshot of your withdrawal history showing the disputed withdrawal, its amount, date, and current status directly to this complaint thread?
I would also appreciate it if you could confirm whether your casino account has been fully verified.
Thank you very much in advance for your cooperation and reply.
Best regards,
Samuel