The player struggles to verify as the process is delayed. The complaint was closed as the player stopped responding.
Looks good from the first few steps but you just can’t get verified to actually withdrawal any actual money they simply keep asking for more documentation to prove who you actually are so far I’ve provided drivers licence bank card bank statement phone bill screenshot of deposit to their acc and they still can’t verify it’s bullshit and a total scam they take your money but won’t give it back
Hello Scammed,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Skycrown Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?
Please note that the verification process may take up to 14 days after sending in all the requested documents.
Looking forward to your answer.
Regards,
Nick
It appears to simply be my lack of patience and lack of technical knowledge my account has now been verified still yet to see if that relates into being actually able to withdrawal
Be sure to wait a few more days for the payment to be processed. Let us know if it would arrive or anything else would happen meanwhile.
Well sky crown I can’t speak highly enough of after the quite arduous process of verification of my acc I have successfully withdrawn $600 and about to take out the other $1500
Do you wish to close the complaint or want to wait out the other payment as well?