Genting Casino Review

Players from United States Not Accepted
6.5 Rating
Questionable
Reputation
Players from United States Not Accepted
Questionable
Reputation
This review was last updated: 2018-08-01T00:00Z  

Casino Guru team reviewed Genting Casino after in depth analysis of their online reputation based on real complaints and casino conditions. Casino reputation is rated below average as we have founds numerous complaints regarding withdrawals or violaton of terms and conditions which are not always resolved to the satisfaction of the player. Until casino improves and we adjust the rating, we recommend you to find casino with better reputation. Read our review to find more information about player's complaints, withdrawal process or any available Genting Casino bonus codes.

Residents from
United States
Not accepted
IP addr. from
United States
Not blocked
VPN
usage
Allowed
Website
Language
English
Live Chat
Language
English
Email Support
Language
English
No Deposit Bonus
Not available
Deposit Bonus
Not available
Payment Methods
Game providers
Owner
Genting Alderney Limited
Established
2010
Withdrawal limit
Not Limited
Licensing Authorities
United Kingdom
Perfect
Alderney
Perfect
Interesting Facts
  • Part of a UK company established in 1965
Positives
  • Unique high stakes live dealer games
  • Backed by over 40 land based casinos across UK
Negatives
  • Not all popular Novomatic games are available

Complaints about Genting Casino (2)

We have conducted extensive research on the internet and as a result we have found following 2 complaints about Genting Casino. Taking into account seriousness and credibility of these complaints and estimated casino revenues we decided to give Genting Casino a Questionable reputation.

Questionable Casino Reputation
Technical glitch
Black points: 3375
The player had a technical issue while playing the blackjack with a live dealer.
The player complained that he had no chance to win and the casino just took his deposit. He was told by support that it was probably a connection problem. Later The casino responded that the will have a look on this with their live game provider Evolution. No update since.
 
This complaint is from 4/2016
Disputed amount: £3,000 (real money)
Read more on: askgamblers.com
Read more
Technical glitch
Black points: 100
This complaint says that chance to win in fun mode is way bigger than in real play mode.
This is definitely hard to prove. The casino responded but the concert about the payout variations of the Avenger in a fun and a real mode were not answered. This is hard to decide and the complaint stayed unresolved.
 
This complaint is from 7/2015
Disputed amount: £3,179 (bonus money)
Read more on: askgamblers.com
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

Submit a complaint
* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

Genting Casino Bonus


3.25 out of 5

1st Deposit

  • Minimal deposit: £20
  • Wagering requirements: 50x bonus
  • Deposit LOCKED
  • Maximal bet: £5
  • You should get this bonus relatively FAST

Genting Casino Payment methods

Genting Casino Games

Slots
Roulette
Video poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch cards

Genting Casino Game providers