This review examines SpinGenie Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. In terms of player safety and fairness, SpinGenie Casino has a High Safety Index of 8.8, which makes it a recommendable casino for most players. Take a look at our full SpinGenie Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Fairness and safety of SpinGenie Casino
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our SpinGenie Casino review, we carefully went through and inspected the Terms and Conditions of SpinGenie Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .
According to our approximate calculation or collected information, SpinGenie Casino is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
We did not find SpinGenie Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
On the whole, also considering other contributing factors in our assessment, SpinGenie Casino has achieved a Safety Index of 8.8, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
Note: According to our records, SpinGenie Casino is related to 46 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of SpinGenie Casino. The relationship between these casinos has led to a higher Safety Index than it would have been otherwise for this casino.
SpinGenie Casino T&Cs
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of SpinGenie Casino to be somewhat unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to SpinGenie Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 5 complaints directly about this casino in our database, as well as 17 complaints about other casinos related to it. Because of these complaints, we've given this casino 801 black points in total, out of which 558 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of SpinGenie Casino
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Our database has a total of 11 user reviews of SpinGenie Casino, giving it a Good User feedback rating. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
SpinGenie Casino company information and licenses
SpinGenie Casino belongs to Kinetic Digital and has estimated yearly revenues over $20,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
SpinGenie Casino has a gambling license in Malta. Their license was granted by Malta Gaming Authority.
About payment methods and win and withdrawal limits
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 10,000 per month
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at SpinGenie Casino.
Language
Website
Customer support
Live chat
English
French
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at SpinGenie Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of SpinGenie Casino to be average.
SpinGenie Casino slots and casino games
You can play these types of games at SpinGenie Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 89 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, iSoftBet, NYX Gaming Group, Nextgen Gaming, ELK Studios, Ezugi, Push Gaming, Eyecon, BGaming, Bally, Barcrest, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Williams Interactive, Realistic Games, Relax Gaming, edict, Greentube, Bullshark Games, Inspired Gaming, FBM Digital Systems., Fantasma Games, Playzido, S Gaming, Authentic Gaming, RFranco Games, Win Fast, Trusty Gaming, Backseat Gaming, G Games, Spribe, All For One Studios (ALL41), Gamomat, Galaxsys, GVG (Green Valley Games), NowNow Gaming, Bragg Gaming, RAW iGaming, Foxium, Bally Wulff, Amusnet, Givme Games, PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Oryx Gaming, Gaming Corps, Switch Studios, Slingo, Betterlore, Max Win Gaming, Stakelogic, Pulse 8 Studios, Peter & Sons, Zitro, Kalamba Games, Golden Hero, Apparat Gaming, STHLMGAMING, Games Global, Just For The Win, Light & Wonder, Reel Time Gaming, Cayetano, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming.
SpinGenie Casino bonuses and promo codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
As of right now, our database holds 6 bonuses from SpinGenie Casino, including:
15 FREE SPINS on Big Bass Bonanza
25 FREE SPINS on Big Bass Bonanza
100% up to C$500 and 50 extra spins
100% up to C$500 and 50 extra spins
108 EXTRA SPINS on Big Bass Bonanza, Thor
150 EXTRA SPINS on Big Bass Bonanza
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
Browse all bonuses offered by SpinGenie Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(11)
User reviews of SpinGenie Casino
This is a place to share experience with SpinGenie Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
It's a joke, this casino, like Swiftcasino, Playjango, and Playuzu, are the same place. They change their name just so that customers who exceed the deposit limits can continue depositing and the casino, let's say, complies with the regulations. It doesn't let you deposit more, but it redirects you to this other casino where you can, since theoretically it's another one, but even the website is identical. The slots, the chat, even your credit card will already be verified. It's the same but cloned. If I log in with my username to Playuzu and then log in with my tablet to Spingenie with a different username, the system disconnects me. This doesn't happen if they are different casinos.
Es una tomadura de pelo, este casino al igual que Swiftcasino, Playjango y playuzu Son el mismo sitio. Cambian nombre solo para que los clientes que pasen los límites de depósito puedan seguir depositando y el casino digamos cumple con la norma. No te deja depositar más peto te redirige a este otro casino donde si puedes ya que teóricamente es otro peto incluso la página web es idéntica.. Las slots, el chat, incluso tu tarjeta de crédito ya estará verificada es lo mismo pero clonado. Si entro con mi Usuario al Playuzu y a la v3z entro con la Tablet al Spingenie con otro nombre Usuario el sistema te desconecta. Esto no pasa si son casinos distintos
This casino stands out with its instant-play games and excellent live casino experience. The games load quickly, and the dealers are professional. On the downside, the bonus terms are tough to meet, and finding low-stakes tables can be a challenge during peak hours.
This casino is a solid option for those who love slots. The variety of games is fantastic, and many of them have exciting bonus features that make them more rewarding. I’m also happy with the payment options—they offer instant bank transfers, which makes depositing and withdrawing super easy.
Multiple payment options with instant transfers.
Amazing selection of slot games with bonus features.
Don't use this site. They're bonus is a scam. How frustrating it was going back and fourth on email. Was not happy I could not withdraw my money even though I wagered 60x the amount. Games were good but chat was so useless. Do not play here.
Highly recommend SpinGenie when it comes to playing a wide range of slot games. I so appreciate how they are able to include 108 free spins in their welcome bonus package of some sort. Even better, which is my favourite about them, all players like me can claim new bonuses from them every day!! The only reason why I am giving them a rate of 4 is because of their high wagering requirement of 60x.
I made a deposit and won the 100 free spins, but when I entered the game I can't play, the game keeps running and I leave the place is locked, I sent an email, chat message but no one responds, I can play the deposited amount due to the rule If I play my deposit before I donate free spins I lose them, it seems that this is a malicious strategy for players not to take advantage of the free spins!
Fiz depósito e ganhei os 100 giros grátis,porém ao entrar no jogo ñ consigo jogar,o jogo fica rodando e ñ sai do lugar está travado,mandei e mail,mensagem no chat mas ninguém responde,ñ posso jogar o valor depositado devido a regra q se jogar o meu depósito antes doa giros grátis eu as perco,pelo jeito é uma estrataegia mal intencionada para q os jogadores ñ usufruam dos giros grátis!
Safety Index explained
Safety Index of SpinGenie Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SpinGenie Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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