- Nice layout lots games id love to play
- No live chat no email responce a nighmare screen and no where to send docs on personal area
We've thoroughly reviewed Simba Games Casino and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Simba Games Casino is related to other online casinos listed below and its rating is also positively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.
According to our research and estimates, Simba Games Casino is a medium-sized online casino revenue-wise. However, it's a part of a big group of related casinos with high combined revenues. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.
We currently have 4 complaints directly about this casino in our database, as well as 22 complaints about other casinos related to it. Because of these complaints, we've given this casino 255 black points in total, out of which 217 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Warning: Simba Games Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.
Simba Games Casino appears on 2 blacklists, but they haven't influenced our rating of this casino. We've chosen to ignore them either because they're related to the casino's previous owner, or because some other applicable reasons.
Based on all of the information mentioned in this review, we can conclusively say that Simba Games Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.
Browse all bonuses offered by Simba Games Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Simba Games Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
The player from Ireland has been waiting for the verification process for three days and understands that it may take time. However, their concern is that they have sent multiple emails and chat messages to change their email address but have not received any response or acknowledgment from the casino. Player’s complaint has been resolved successfully.
The player's bonus was not added to his account for an unknown reason. We closed the complaint as per the player's request.
The player had a pending withdrawal when they realized they had put down incorrect details upon their registration and contacted the casino about it. The casino representative told them someone from the casino would contact them soon, but nobody did so ever since. No further update is available.
The player made a deposit and he found out that they were self-excluded from the casino's sister site some years before and despite that, the system allowed them to make a deposit. The casino promised them a refund but stopped communicating with the player ever since. The case remains unresolved.
The player complained that his withdrawal had been pending for more than a week with no support provided by the casino. There is no further information available.
The player requested a withdrawal two times in the row and both times it was denied. The casino was suspecting he gave away their account details to a third party (son) and that might be the reason as to why they blocked his account. Uncertain case that remained unresolved.
The player from Sweden faced issues in depositing money to the casino. After depositing, an error message appeared and despite contacting customer service and waiting for 2 days, the player received no response. Player’s complaint has been resolved successfully.
The player struggles to verify his account for unknown reason. The complaint was resolved as the player's account got verified.
The player struggles to verify her account as the casino is non responsive. The complaint was resolved as the player verified her account and received her payout.
The player from Brazil is experiencing issues withdrawing his winnings. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.
The player from United Kingdom has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
The player from the UK deposited and played, but she got logged out of the website. Now she cannot log in to her account and changing the password didn’t help. The complaint was resolved as the player received his refund.
The player from Ireland successfully made a withdrawal two weeks ago after verification. However, despite being verified, the casino is asking for additional documents. Player confirmed the issue was resolved and the player received the withdrawal was received.
The player from Brazil, is expressing dissatisfaction with requesting a withdrawal from the casino. The issue has been resolved successfully.
The player from Brazil has requested a withdrawal 10 days prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. The issue has been resolved successfully.
The player's withdrawal is delayed for less than 2 weeks. The issue has been resolved successfully.
The player from Ireland requested a withdrawal less than two weeks prior to submitting this complaint. It has not been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
The player from Thailand is highly disappointed with time-consuming KYC procedure. Player’s complaint has been resolved successfully.
The player from Canada has requested a withdrawal one month prior to submitting this complaint. During the resolution of the complaint the player had stopped responding. Therefore, the complaint has been rejected. Then, the player let us know that winnings have been received by them.
The player from Ireland is experiencing difficulties withdrawing her winnings due to ongoing verification. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
The player from Ireland is experiencing difficulties withdrawing her winnings due to ongoing account verification. The player confirmed the verification was completed and asked us to close the complaint.
The player from Brazil has requested a withdrawal. Unfortunately, the payment seems to be delayed. Player’s complaint has been resolved successfully.
The player's requesting a refund of his deposits as he claims that the casino intentionally delayed his payout. Although the player has played over their balance instead of waiting for the verification process to finish, the casino offered the player compensation for the delay as a sign of goodwill. The player was happy with this offer and accepted that. We consider this complaint to be resolved.
The player from Brazil is experiencing difficulties withdrawing his winnings due to ongoing verification. Player’s complaint has been resolved successfully.
The player's deposits were not credited for unknown reason. The complaint was resolved as the player's deposit got credited.
The player from Canada has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
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