Rated by 18 users
This review examines Prime Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Prime Casino scored a High Safety Index of 8.4, which makes it a recommendable option for most players in terms of fairness and player safety. Continue reading our Prime Casino review to find out more about this casino and determine if it's the right fit for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Prime Casino, we thoroughly read and reviewed the Terms and Conditions of Prime Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
Prime Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we know, no relevant casino blacklists include Prime Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
In our comprehensive review of all relevant aspects, Prime Casino has attained a High Safety Index of 8.4. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Prime Casino to be somewhat unfair.
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 0 complaints directly about this casino in our database, as well as 22 complaints about other casinos related to it. Because of these complaints, we've given this casino 630 black points in total, out of which 630 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Judging by the 18 user reviews given to Prime Casino, it has a Good User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Prime Casino is owned by Kinetic Digital and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
Prime Casino has a gambling license issued by Malta Gaming Authority in Malta.
Prime Casino accepts deposits via 38 payment methods. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, iDEAL, Sofort Banking, EPS, Trustly, EuTeller, PayPal, Nordea, Zimpler, AstroPay, Online bank transfer, SIRU, Bank transfer, ApplePay, OP-Pohjola, Fast Bank Transfer, Direct e-banking, Instant Payments by Citadel, Entercash, JCB, VenusPoint, Cashlib, SafetyPay, iWallet, ecoVoucher, Interac, Danske Bank, Jeton, S-Pankki, Handelsbanken, Aktia, MuchBetter, POP Pankki.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 10,000 per month | No win limit |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. In the table below, you can see an overview of language options at Prime Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Prime Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Prime Casino to be good.
Prime Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows.
Games from 58 casino game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Playson, Push Gaming, Eyecon, BGaming, Wazdan, Lightning Box, Spinomenal, 1X2 Gaming, Booming Games, Iron Dog Studio, Realistic Games, Relax Gaming, FBM, Fantasma Games, Win Fast, Spadegaming, Spribe, Gamomat, ALL41 STUDIOS, GVG (Green Valley Games), Galaxsys, Bragg Gaming, Foxium, Bally Wulff, Amusnet (EGT), Givme Games, PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Gluck Games, Gaming Corps, SkillOnNet, Switch Studios, Max Win Gaming, SlotMatrix, Stakelogic, Pulse 8 Studios, Peter & Sons, Zitro, Kalamba Games, Golden Hero, Apparat Gaming, STHLMGAMING, Games Global, Just For The Win, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming.
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 3 bonuses from Prime Casino in our database, which you can find in the 'Bonuses' part of this review.
Browse all bonuses offered by Prime Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Prime Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
