HomeOnline casinosEl Royale Casino Review

El Royale Casino Review

avatarMatej N.
Last updated 11/2025
Safety Index
4.9
User feedbackGood
9 reviews
avatarMatej N.
Last updated 11/2025

Read our El Royale Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Accepts players from Ohio
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Pros and cons

  • The casino is Bitcoin-friendly
  • Live chat support is available 24/7
  • Casino uses fake license
  • No responsible gambling tools
  • Small selection of game providers

Casino screenshots

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el_royale_casino_game_gallery_desktop
el_royale_casino_promotions_desktop
el_royale_casino_homepage_mobile
el_royale_casino_game_gallery_mobile
el_royale_casino_promotions_mobile

El Royale Casino Review

The goal of this review was taking a closer look at El Royale Casino. Our expert team used our casino review process to check how it performs and where it lets players down. To form a clear view of this casino's safety, our expert team looked at its Terms and Conditions, licenses, player complaints, support, and limits. They used this data to decide where this casino falls between safe and legit and a clear scam.

We used our team's findings to work out the casino's Safety Index. This score measures the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. El Royale Casino has a Low Safety Index of 4.9, which means it ranks low in terms of fairness and safety according to our methodology. Read our El Royale Casino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index – El Royale Casino fairness and safety

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our El Royale Casino review, we carefully went through and inspected the Terms and Conditions of El Royale Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.

Considering our estimates and the factual data we have collected, El Royale Casino appears to be a very large online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

To our knowledge, El Royale Casino is absent from any significant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

In our comprehensive review of all relevant aspects, El Royale Casino has attained a Low Safety Index of 4.9. We encourage players to avoid this casino and seek out one with a higher Safety Index.

Note: El Royale Casino is linked to 4 other online casinos, based on the information we've collected. The Safety Index of El Royale Casino takes into account the qualities of all the interconnected online casinos. Due to the link to other casinos, this casino has scored a higher Safety Index than it would have on its own.

Our El Royale Casino T&Cs review

To see how fair a casino is, we read through its T&Cs as part of every review. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of El Royale Casino to be mostly fair.

Note: You can see our specific T&Cs findings in detail here.

Player complaints related to El Royale Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 20 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

El Royale Casino user reviews and feedback

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

Based on the 9 user reviews of El Royale Casino in our database, it has a Good User feedback score. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Company information and licenses of El Royale Casino

El Royale Casino is in the ownership of Infinity Media Group LTD and has an annual revenue estimate greater than $1,000,000. This makes it a small to medium-sized online casino according to our classification.

El Royale Casino holds a gambling license in Comoros issued by Anjouan Gaming.

Withdrawal limits, win limits, and payment method options

El Royale Casino supports 21 payment methods. This includes: VISA, Mastercard, PayPal, Diners Club, American Express, Bitcoin (BTC), Flexepin, Ethereum (ETH), Tether (USDT), Solana (SOL), Discover, Litecoin (LTC), Ripple (XRP), Cardano (ADA), Pay by phone, USD Coin (USDC), Dogecoin (DOGE), Interac, Binance Coin (BNB), Shiba Inu (SHIB), Bank wire.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
USD 2,500 per week No win limit
AUD 2,500 per week
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Support and language availability

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at El Royale Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7

Testing the customer support team is part of every review we carry out. We contact them to check how fast, helpful, and professional they are. Good customer support can make all the difference when things go wrong. It's there to help you sort out problems with your account, withdrawals, or anything else that might occur along the way. El Royale Casino has a good customer support, judging by the results of our testing.

Casino games and slots available at El Royale Casino

El Royale Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

The casino's game library includes titles from 12 providers. This includes Realtime Gaming, Rival, Betsoft Gaming, BGaming, Visionary iGaming (ViG), Genii, Urgent Games, BeGames, Nucleus Gaming, Dragon Gaming, Spadegaming, Qora Games.

Bonuses and codes offered by El Royale Casino

Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.

We currently have 2 bonuses from El Royale Casino in our database, which include:

  • 240% up to $2,400 and 50 extra spins
  • 230% up to $7,500

Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.

Company info

  • Owner Infinity Media Group LTD
  • Established 2020
  • Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of El Royale Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Mostly fair
Issues found: 1
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Big casinoVery big group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Very good
Total complaints: 29
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Resolved 7
  • Rejected 22
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Negative
    Last updatedLast updated
    • Operates with a fake license

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    Unfair terms and conditions
    • Playing restricted games while wagering bonuses may forfeit bonus balances

    Games

    Explore the game selection available at El Royale Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

    Game types

    Slots
    Roulette
    Blackjack
    Betting
    Video poker
    Bingo
    Baccarat
    Jackpot games
    Live games
    Poker
    Craps and dice
    Keno
    Scratch cards
    eSports betting
    Crash games
    Available: 12 Not Available: 3

    Game providers

    Show all (12)
    • Realtime Gaming
    • Rival
    • Betsoft Gaming
    • BGaming
    • Genii
    • Visionary iGaming (ViG)
    • Urgent Games

    El Royale Casino bonuses

    Browse all bonuses offered by El Royale Casino, including their no deposit bonus offers and first deposit welcome bonuses.

    No bonuses available for players from Ohio

    Unfortunately, it seems that El Royale Casino does not offer any bonuses to players from your country.

    Payments

    Browse an overview of payment methods supported by El Royale Casino, along with related limits and fees associated with transactions to or from your casino account.

    Payment methods

    Show all (21)
    • Mastercard
    • VISA
    • PayPal
    • Diners Club
    • American Express
    • Bitcoin (BTC)
    • Flexepin

    Transaction limits

    Withdrawal limits
    $2,500
     per week
    Win limits
    Unknown

    Currencies

    Traditional

    Supported Fiat currencies.

    USDAUD

    Customer support

    Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

    Language options

    Website
    Available in 1 language
    English
    Live chat
    Available in 1 language
    English
    Customer support:
    Available in 1 language
    English
    Live chat rating
    Good
    Last updatedLast updated
    Date and tester
    Rating
    05 Jun 2025
    Katarina D.
    Good
    17 Jun 2024
    Endri K.
    Subpar
    16 Jun 2023
    Natalia B.
    Subpar
    11 Jul 2022
    Natalia B.
    Subpar
    27 Sep 2021
    Tomas B.
    Subpar

    User reviews of El Royale Casino

    This is a place to share experience with El Royale Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Good

    Rated by 9 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 1 year ago
    Fast withdrawals to my account, even on weekends, it makes a huge difference in my book. The promotions and bonuses are fantastic and add even more excitement in which I love. I would highly recommend this El Royale casino to anyone and will be back to get more jackpots!
    • Fast withdrawal great customer service
    • N/A
    • 2 years ago
    Ripped off every single time I made a deposit , cheated in every single transaction, never given a single bonus code I found online , ever , never won a dime , deposited about 2000 then deposited lithcoin and my deposit nor my bonus was ever added to my account even after 14 emails I sent , hours on the chatting room , seven phone calls , nothing fixed .
    • I have never actually won any money gambling online although I have spent over 6000 dollars but until casino El Royale I'd anever been ripped off , over charged . I already was giving them consistent money every day that was not enough they still over charged me with held bonus that were activated with my deposits then with held lthcoin payments I made and gave them screen shots of the proof everything
    • 2 years ago
    I have had a wonderful experience with this casino, verification was very easy, I also was able to make a withdrawal with not problem. I read so many negative comments and decided to try it out for myself and I’m so happy I did 5 🌟’s for casino EL ROYALE
    • Great customer service
    • Easy withdrawal and verification
    • Love the games
    • 2 years ago
    Excellent customer service...Once you get through the account verification process, it's smooth sailing. They do indeed offer bonuses to Texas residents. Once you become an established player, you'll get a host who checks in if you don't play for an extended period of time, with Free Spin and free $ Chips.
    • Excellent customer service...Once you get through the account verification process, it's smooth sailing. They do indeed offer bonuses to Texas residents. Once you become an established player, you'll get a host who checks in if you don't play for an extended period of time, with Free Spin and free $ Chips.
    • 2 years ago
    Min withdrawal too high, takes too long to process and games are old not up to standards
    • 2 years ago
    Well I haven’t deposited money in yet, I used there free no deposit bonus. I was At 140 so I tried to cash out to see. So there’s two things max you can get from a no deposit bonus is 45 bucks ok but then you also have to have a more then the minimum withdrawal amount of 150 so the difference of 115 you have to deposit first and then wager it before you cab try and withdraw! so thats where im at!
    • Height min withdraw of 150
    • 2 years ago
    This site is a joke. I have been trying to get the payout for my winnings for over a month. They gave me the runaround about validation forms and the process and then FINALLY processed my winnings only to issue 1/4 of my requested payout. Customer service on the phone is useless, they tell you to email. Email takes days to respond and then days to process your request and then days more to action it. Save yourself the trouble and play elsewhere.
    • 3 years ago
    Signed up and instantly sent my documents in for verification, eventually I was verified. About a month later I make a deposit using a bonus code for 25$, I end up turning my free spin win and deposit into 1800. I complete the playthrough, and submit a bitcoin withdraw for 1800 which says 1-3 days processing. Well after 4/5 days they contact me and tell me that they cancelled my payout because I could only win 25$x30 so my 1800 instantly went down to 749$, then they submitted a bitcoin payout for 300$ and put 449 back into my account. On the 9th day after I submitted my 1800$ payout, I received 292$ in bitcoin and I am still waiting to hear about the 449 I submitted to be paid out. Personally I would steer clear of this casino as they use stall tactics and purposely hide things from you about bonus terms.
    • 3 years ago
    Nice bonus,but very poor game play.Site Stinks if u ask me
    • nice codes
    • poor play,games dont pay $$

    El Royale Casino discussion

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