El Royale Casino Review

The player from United States has sent all the required documents for the account verification three weeks ago. It has been ongoing since. We rejected the complaint because the player didn't respond to our messages and questions.

The player from the US decided she doesn’t want to fulfill the wagering requirements, and she wants her deposit back. She used the cashback option with her payment provider, but the main reason we rejected this complaint is, that she refused to fulfill the wagering requirements, so the casino didn't do anything wrong.

The player is struggling to receive his withdrawal because the casino keeps asking for new documents to complete the verification. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Nepal and his brother, have been accused of opening duplicated accounts. The player’s account has been closed and unfortunately, there is nothing we can do to help because the player breached the T&Cs.

The player from United Kingdom is dissatisfied with a difficult and excessively complicated verification process. We rejected the complaint because the player didn't respond to our messages and questions.

The player's withdrawal is delayed for months. We contacted the casino and got the confirmation that the money had been paid out to the player. We checked the player's bank statements and found out all 3 transactions from the casino. But since there've been some unexpected fees from bank and the player wasn't credited the full amount as requested to withdraw, the casino was generous to add the missing amount to the playable balance in form of real cash. We closed the complaint as resolved.

The player from Bangladesh is experiencing difficulties withdrawing winnings since his country became a restricted jurisdiction. Although the casino ceased to accept players from Bangladesh just recently, the player received his winnings and the complaint is resolved.

The player from Bangladesh is experiencing difficulties withdrawing winnings since his country became a restricted jurisdiction. Although the casino ceased to accept players from Bangladesh just recently, the player received his winnings and the complaint is resolved.

The player from Bangladesh had their account blocked without further explanation. Although the casino ceased to accept players from Bangladesh just recently, the player received his winnings and the complaint is resolved.

The player from Bangladesh has registered an account despite their country was listed between restricted ones. The complaint was resolved as the player received his legitimate winnings from the casino.

The player from Bangladesh created and account and played with a No Deposit bonuses, but then it was closed, due to Bangladesh being restricted country. The complaint was resolved as the player received his legitimate winnings from the casino.

The player from Iowa had raised a complaint regarding delayed withdrawal and lack of transparency from an online casino. The player had been concerned about the $500 weekly withdrawal limit, given that their total balance was over $5000. Despite assurances from the casino about a review for higher limits, the player had received no concrete information. After multiple exchanges and the player's persistent follow-ups with the casino, the withdrawal limit had been increased to $2500. Eventually, the player was able to withdraw their full balance. The issue was resolved.

The player from Bangladesh is experiencing difficulties withdrawing winnings since his country became a restricted jurisdiction. Although the casino ceased to accept players from Bangladesh just recently, the player received his winnings and the complaint is resolved.

The player from Bangladesh had his account blocked his account without providing a reason. Although the casino ceased to accept players from Bangladesh just recently, the player received his winnings and the complaint is resolved.

The player from Bangladesh is inquiring about casino website accessibility. Although the casino ceased to accept players from Bangladesh just recently, the player received his winnings and the complaint is resolved.

The player from Japan is dissatisfied with the long withdrawal process. He submitted all documents, but his withdrawal hasn’t been processed yet. The complaint was resolved as the player received his money.

The player from United States is experiencing difficulties completing the account verification. There was problem with unsupported format of documents for verification. Player submitted documents again and he could request a payout. He got all of his winnings.

The player from United States is struggling to receive her winnings due to the unfinished verification process. She sent various documents, but they weren’t accepted. The complaint was successfully resolved.

The player from the United States was experiencing difficulties withdrawing her funds due to limited availability of payment methods. After cooperation with the casino side, player has received both withdrawal they had requested.

The player from Connecticut has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player was not happy about the long withdrawal time, but according to the casino T&C's the casino reserves the right to divide winnings into units until the whole amount is paid, we have contacted the casino and although it took a bit longer the player confirmed that they have received all of their winnings.

The player from Bangladesh is experiencing difficulties withdrawing winnings since his country became a restricted jurisdiction. Although the casino ceased to accept players from Bangladesh just recently, the player received his winnings and the complaint is resolved.

The player from Bangladesh is experiencing difficulties withdrawing winnings since his country became a restricted jurisdiction. Although the casino ceased to accept players from Bangladesh just recently, the player received his winnings and the complaint is resolved.

The player from Bangladesh is experiencing difficulties withdrawing winnings since his country became a restricted jurisdiction. Although the casino ceased to accept players from Bangladesh just recently, the player received his winnings and the complaint is resolved.

The player from Bangladesh is experiencing difficulties withdrawing winnings since his country became a restricted jurisdiction. Although the casino ceased to accept players from Bangladesh just recently, the player received his winnings and the complaint is resolved.

The player from Bangladesh is experiencing difficulties withdrawing winnings since his country became a restricted jurisdiction. Although the casino ceased to accept players from Bangladesh just recently, the player received his winnings and the complaint is resolved.

The player from United States is experiencing difficulties verifying the account. After a short period of time after publishing this complaint, player's verification process was successful and the case is resolved.

The player from Indonesia has a problem with a casino but has not provided specific details. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Bangladesh is experiencing difficulties withdrawing winnings since his country became a restricted jurisdiction. Although the casino ceased to accept players from Bangladesh just recently, the player received his winnings and the complaint is resolved.

The player from Bangladesh is experiencing difficulties withdrawing winnings since his country became a restricted jurisdiction. Although the casino ceased to accept players from Bangladesh just recently, the player received his winnings and the complaint is resolved.

The player from Bangladesh had their account blocked without further explanation. Although the casino ceased to accept players from Bangladesh just recently, the player received his winnings and the complaint is resolved.