Mirka's work in Casino Guru is all about precision and accuracy while adding new casinos to our database. Having worked previously in administration, Mirka knows the value of information maintenance and that transparent communication with players while addressing their issues is key. Outside of work...
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Mirka D.
Author
Mirka Dubasova
Casino Analyst & Complaint Specialist
Mirka's work in Casino Guru is all about precision and accuracy while adding new casinos to our database. Having worked previously in administration, Mirka knows the value of information maintenance and that transparent communication with players while addressing their issues is key. Outside of work...
This review of ICE36 Casino covers the full picture. We used our casino review process to weigh up what it does well against where it falls short. The casino's Terms and Conditions, licenses, player complaints, support, and limits were all reviewed by our team. Based on these factors, they worked out where this casino stands from safe and legit to a scam.
Our team's review data was used to calculate the casino's Safety Index. This score rates the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. ICE36 Casino earned a Very high Safety Index of 9.0. This confirms it as one of the safest and most fair casinos in our database. Dig into ICE36 Casino with the rest of our review and see if this casino is right for you.
Safety Index of ICE36 Casino – Is it fair and safe?
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of ICE36 Casino, we thoroughly read and reviewed the Terms and Conditions of ICE36 Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.
Considering our estimates and the factual data we have collected, ICE36 Casino appears to be a very large online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
To our knowledge, ICE36 Casino is absent from any significant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, ICE36 Casino has scored a Safety Index of 9.0, representing a Very high value. This casino is an excellent option for most players who are in search of an online casino that is committed to fairness.
Note: To the best of our knowledge, ICE36 Casino is associated with 49 other online casinos. The Safety Index of ICE36 Casino takes into account the qualities of all the interconnected online casinos. Due to the link to other casinos, this casino has scored a higher Safety Index than it would have on its own.
ICE36 Casino T&Cs reviewed
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of ICE36 Casino to be somewhat unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints about ICE36 Casino
When it comes to our casino reviews, player complaints matter a great deal. They help us understand the real issues players face and how each casino deals with them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 0 complaints directly about this casino in our database, as well as 22 complaints about other casinos related to it. Because of these complaints, we've given this casino 484 black points in total, out of which 484 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
ICE36 Casino user reviews and feedback
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Our database has a total of 7 user reviews of ICE36 Casino, giving it a Mixed User feedback rating. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Company information and licenses of ICE36 Casino
ICE36 Casino is in the ownership of Kinetic Digital and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
ICE36 Casino holds a gambling license in Malta issued by Malta Gaming Authority.
Withdrawal limits, win limits, and payment method options
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 10,000 per month
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. Languages and customer support options available at ICE36 Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
Norwegian
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at ICE36 Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of ICE36 Casino as good.
Slots and casino games at ICE36 Casino
ICE36 Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 102 providers. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Big Time Gaming, Playson, iSoftBet, NYX Gaming Group, Nextgen Gaming, ELK Studios, Ezugi, Evoplay, Push Gaming, Eyecon, BGaming, Endorphina, Bally's Corporation, Barcrest, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Leander Games, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Williams Interactive, Realistic Games, Relax Gaming, edict, Greentube, Bullshark Games, Inspired Gaming, FBM Digital Systems., Fantasma Games, S Gaming, Authentic Gaming, RFranco Games, Trusty Gaming, G Games, All For One Studios (ALL41), Galaxsys, Bragg Gaming, Four Leaf Gaming, Amusnet, Givme Games, PG Soft (Pocket Games Soft), Reel Play, Gameburger Studios, Slingo, Betterlore, Max Win Gaming, Crucible Gaming, Pulse 8 Studios, Peter & Sons, Kitsune Studios, CT Interactive, Games Global, Light & Wonder, Stormcraft Studios, 4ThePlayer, Smartsoft Gaming, Win Fast, Backseat Gaming, BF Games, Ace Roll, Spribe, Gamomat, GVG (Green Valley Games), NowNow Gaming, RAW iGaming, Foxium, Bally Wulff, Gaming Corps, Switch Studios, Ortiz, Hölle games, Synot Games, Stakelogic, Zitro, Kalamba Games, Golden Hero, Apparat Gaming, Spark Gaming, STHLMGAMING, Just For The Win, Reel Time Gaming, Cayetano, Hacksaw Gaming, Print Studios.
ICE36 Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
We currently have 2 bonuses from ICE36 Casino in our database, which include:
100% up to $100
136 EXTRA SPINS on Big Bass Bonanza
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
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Company info
Owner
Kinetic Digital
Operator
Skill On Net Limited
Platform
SkillOnNet
Established
2019
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of ICE36 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at ICE36 Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by ICE36 Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that ICE36 Casino does not offer any bonuses to players from your country.
Loyalty program
ICE36 Casino offers a loyalty program to its users. Here is what you can get for achieving a higher status:
Personal managerLoyalty pointsFaster withdrawalsExclusive bonusesBirthday bonus
Payment methods
Payments
Browse an overview of payment methods supported by ICE36 Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(8)
Payment methods (8)
Transaction limits
Withdrawal limits
€10,000
per month
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
USDCADEUR
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
2 languages
EnglishNorwegian
All languages (2)
English
Norwegian
Live chat
Available in
2 languages
EnglishNorwegian
All languages (2)
English
Norwegian
Customer support:
Available in
2 languages
EnglishNorwegian
All languages (2)
English
Norwegian
Live chat rating
Good
Based on 6 tests
Date and tester
Rating
27 Feb 2025
Michaela S.
Subpar
14 Mar 2024
Michaela S.
Subpar
28 May 2023
Burak O.
Subpar
25 Oct 2022
Michaela S.
Good
23 Nov 2021
Burak O.
Good
16 Mar 2021
Satrio Y.
Good
E-mail support rating
Subpar
Average response time: 2d
Based on 1 test
Date and tester
Response time
Rating
09 Mar 2026
Mirka D.
2d
Subpar
User reviews
User reviews of ICE36 Casino
This is a place to share experience with ICE36 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Mixed
Rated by 7 users
Very positivePositiveNeutralNegativeVery negative
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Casino Guru
We want players to understand gambling.
• 2 years ago
Worst casino I've ever played The first withdrawal I made was quick for a small amount A Second of a high amount I couldn't get it due to the delay I gave up and played the entire balance Chat did not respond to inform why the withdrawal was not processed I do not recommend do not play Players are helpless In support chat and emails I sent over 30 emails without Response Good casino bet365 and lancebet these are really good
Pior cassino que joguei A primeira retirada que fiz foi rápida de um valor pequeno A Segunda de um valor alto não consegui pela Demora desisti e joguei todo o saldo Chat não respondia para informar porque não processava o saque Não recomendo não joguem Os jogadores ficam sem ajuda No chat e nos e-mail do suporte Mandei mais de 30 e-mails sem Resposta Cassino bons bet365 e o lancebet esses realmente são bons
Withdrawal is not approved and they don't tell you why This is a small withdrawal I had already made with Sucesso High value they hold it on purpose for you to play everything Chat and support replies don't work
Saque não é aprovado e não informam o motivo Isso q um saque de valor pequeno eu já tinha feito comSucesso Valor alto eles seguram propositalmente para você jogar tudo Chat e suporte responde não funciona
Don't play to get screwed
Não joguem para se ferrarem
• 2 years ago
I'm editing the review to make the experience transparent. It took 4 days to approve documents. Chat does not work, emails took a while but they responded. After approval, I asked for a withdrawal and in one day they made a deposit.
Estou editando a avaliação para deixar transparente a experiência. Demoraram 4 dias para aprovar documentos. Chat nao funciona, emails demoraram mas responderam. Apos a aprovação, pedi levantamento e em um dia fizeram deposito.
• 3 years ago
It only took two days to confirm the account, I was already prepared that it would take longer. It has been a habit that the sister companies of this Casino take a long time. I was really surprised.
Vain kaksi päivää meni tilin vahvistukseen, olin jo varautunut että menee pitempään. Tapana on ollut että tämän casinon sisaryhtiöillä hommassa kestää. Olin todella yllättynyt.
• 3 years ago
Playing in this casino and tearing up money is the same thing, there is no service and there are always problems in the casino and it is almost impossible to solve them, you do not verify your account when you send the documents if you have won, much less can you withdraw money, do not waste time, there are many reliable casinos out there, research better before entering this casino of scammers, I don't know how this casino has a good reputation in the guto casino.
Jogar neste casino e rasgar dinheiro e a mesma coisa, não tem atendimento e sempre tem problemas no casino e quase impossível resolver, não verifica conta quando envia os documentos se tiver ganhos, muito menos consegue sacar dinheiro, não perca tempo, tem muitos casino confiáveis por aí, pesquisem melhor antes de entrar neste casino de golpistas, não sei como tem boa reputação no casino guto esse casino.
Terrible, this casino is disgusting.
Pessimo, da nojo esse casino.
• 3 years ago
there is no customer service, they do not confirm with a document hey no is confirmed by a document, you cannot withdraw money the winnings Scammers?
• 3 years ago
Shity hole casino They keep all yor money,sending documents over week ago,still nothing,not even bothered reply . avoid.There is plenty reliable casinos all around no this one
• 3 years ago
Casino sells promotions and does not give anything winer I remove the balance from my hot account casino still sells promos and does not give anything
Casino vende promociones y no da nada winer me quito el saldo de mi cuenta caliente casino igual vende promos y no da nada
tiger-casino
Tiger casino
Winer, ice and hot
Winer ,ice y caliente
Discussion
ICE36 Casino discussion
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