Spinfinity Casino Review

The player from Missouri had been waiting for a withdrawal for less than two weeks. Unfortunately, his payout hadn’t been received at that time. The player, a long-time user of the casino, had expressed frustration over the delay, claiming that the casino falsely advertised a 48-hour payout period. Despite this, he reported that he had received his winnings after seven days. The Complaints Team had advised patience and explained that withdrawal processing times could vary. The issue was eventually resolved and the player had received his winnings.

The player from Arizona had experienced delays in his Bitcoin withdrawal which exceeded the stipulated 48-hours processing time and had lasted nearly a week. The Complaints Team had advised him that withdrawal processing times could sometimes take a couple of days or even weeks due to various factors such as unfinished KYC verification or high volume of withdrawal requests. The team had recommended patience and full cooperation with the casino. The player later confirmed that he had received his payment, but expressed dissatisfaction with the casino's advertised withdrawal time frame. The issue was marked as resolved by the Complaints Team.

The player from the United States submitted the documentation needed for verification. However, the casino has not accepted her proof of address. After the player submitted the complaint, her documents were accepted and she received her winnings.

The player from the United States won $400 but faced an issue during the withdrawal process. The casino claimed that others had used their email and phone number to sign up in the past, which the player denies. The casino provided evidence that the player's details had been used to register multiple accounts at sister casinos in the past, but they agreed to refund the player's outstanding bitcoin deposits as a resolution to the complaint. The player received the refund and the matter was resolved.

The player from the US has not received a refund after a deposit amount was deducted twice from her bank account. The casino responded and stated that they were investigating the issue, but taking into account the delays experienced by the player the casino would credit the amount to the player's account for withdrawal. After some time, the player received the correct amount and the complaint was resolved.