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Slingo Casino Review

Players from Virginia Not Accepted
8.9 Reputation
rating
Very Good
Reputation
Players from Virginia Not Accepted
Very Good
Reputation
Author: Matej Novota | This review was last updated: 2020-04-03T00:00Z  

We've thoroughly reviewed Slingo Casino and gave it a very good reputation rating, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because Slingo Casino is related to other online casinos listed below, its rating is also influenced by them. Read the full review below and learn more about this casino.

According to our research and estimates, Slingo Casino is a big online casino with a large revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 2 complaints directly about this casino in our database, as well as 17 complaints about other casinos related to it. Because of these complaints, we've given this casino 669 black points in total, out of which 534 come from related casinos. You can find more information about all of the complaints and black points below.

Slingo Casino appears on only one blacklist, which hasn't influenced our rating of this casino. We've chosen to ignore it either because it's related to the casino's previous owner, or because of some other applicable reason.

Based on all of the information mentioned in this review, we can conclusively say that Slingo Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

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Residents from
Virginia
Not accepted
IP addr. from
Virginia
Not blocked
VPN
usage
Prohibited
Website
Language
English (+2)
Live Chat
Language
English (+4)
Email Support
Language
English (+4)
No Deposit Bonus
Not available
Deposit Bonus
Not available
Owner
Skill On Net Limited
Established
1994
Withdrawal limit
$10,000  per month
Licensing Authorities
United Kingdom
Perfect
Malta
Perfect
Interesting Facts
  • Medium sized international casino
  • Average monthly withdrawal limit
Positives
  • Casino focused on slingo games
  • Good selection of games
  • Extensive collection of live dealer games
Negatives
  • Live chat support is not available 24/7
  • Fees are associated with some payment methods

Complaints about Slingo Casino and related casinos (19)

We have conducted extensive research on the web and as a result we have found following 19 complaints on Slingo Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give Slingo Casino a Very Good reputation.

Very Good Casino Reputation
Direct complaints about Slingo Casino
Technical glitch
Black points: 80
The player was denied a bonus that he was supposed to receive for no reason.
The player, Vickson from the UK, downloaded an Apple App in accordance to receive an exclusive bonus of 25 free spins. He contacted the casino to find out why and they said that the bonus was no longer available. Vickson wrote them an email again and claimed that he could still see the promotion but the casino answered that they reserved the right to alter, amend or remove a promotion at any given time. There is no further update on this complaint available.
Disputed amount: ?? (bonus money)
This complaint is from 6/2017
Read more on: askgamblers.com
Read more
Failed self-exclusion
Black points: 55
Failed self-exclusion.
The player from the United Kingdom reportedly registered an account at the casino, deposited £100, played the casino games and won £700. Later on, his account was blocked after the casino found out the player had self-excluded himself from their sister casino in the past. The casino reportedly refused to refund the player's deposits because of the player bypassing the system by inputting their new address. No other news is available ever since then and the complaint remains unsolved.
Disputed amount: £100 (real money)
This complaint is from 4/2018
Read more on: casinomeister.com
Read more
Complaints on related Mega Casino (Same management)
No reaction, good regulator
Black points: 100 (50 for this casino)
The player from Australia complained about being misled about his right to play at the casino while they won't accept players from Australia.
A player deposited AUD400, played the slots games for 8 hours, and lost. When he tried to deposit more money, it was declined. Through a live chat, he was informed that they no longer accepted players from Australia. He complained about not getting a chance to win. The casino promised to return his deposits but wouldn't reopen his account.
Disputed amount: A$400 (real money)
This complaint is from 9/2017
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 59 (29 for this casino)
The terms and conditions were breached due to a self-exclusion at the casino's sister site and the deposit was returned to the player.
Lauren deposited €33, won €510 and requested a withdrawal. The casino was going to pay her but found out that she self-excluded herself at their casino's sister site. She claimed that she did so just to get her account closed because she didn't want to play there anymore and didn't want an open account with her bank details. The casino decided to return her deposit money. There is no further information on this case.
Disputed amount: €477 (real money)
This complaint is from 6/2016
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 35 (17 for this casino)
The bonus terms and conditions were breached due to playing a bonus restricted game of Blackjack and all deposits were returned to the player.
Jordy played with a bonus and when he wagered it, he started playing Blackjack. When he requested a withdrawal of €415, casino denied his payment due to breached bonus terms and conditions. The casino claimed that he played a restricted game but the player denied it. He turned to MGA and is waiting for their response. There is no further information on this case.
Disputed amount: €415 (real money)
This complaint is from 9/2015
Read more on: askgamblers.com
Read more
Complaints on related Lucky Me Slots Casino (Same management)
Uncertain case, good regulator
Black points: 26 (13 for this casino)
Player's withdrawal has been declined.
A player complained that the casino declined his withdrawal. The casino stated that the player did not finish the wagering requirement. This has been denied by the player as he claims there was nothing clearly stated on the term that 1 bonus point from wagering was valued £2. There is no other information available ever since then.
Disputed amount: £350 (bonus money)
This complaint is from 12/2019
Read more on: thepogg.com
Read more
Waiting for decission of regulator
Black points: 0
Player has been accused of opening multiple accounts.
The player from Netherlands had his winnings cancelled since being accused of opening multiple accounts.
Disputed amount: €5,000 (bonus money)
This complaint is from 5/2020
Read more
Complaints on related Prime Slots Casino (Same management)
No reaction policy, good regulator
Black points: 226 (113 for this casino)
Extremely long withdrawal process due to a complication with a payment method.
The player made a deposit via Mastercard, won €2,740 and requested a withdrawal. Since the player wasn't able to use Mastercard as a withdrawal method, they made a small deposit to their Skrill account in order to receive the payment there. The player provided all the documents for verification but the money was returned back to their account. The casino's finance department asked the player to provide the bank account number linked to the Mastercard. The player informed the finance department that their Mastercard is not linked to any bank account. The casino never responded. There is no information on this case.
Disputed amount: €2,740 (real money)
This complaint is from 8/2017
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 212 (106 for this casino)
Very long verification process and there was no response from the casino.
The player won £2,166 and shortly after that was asked to provide documents for verification. They sent those in and about a month later still didn't receive an answer from the casino. There is no further information on this case.
Disputed amount: £2,166 (real money)
This complaint is from 5/2018
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 53 (26 for this casino)
Extremely long withdrawal process due to a document verification.
The player requested a withdrawal but still hasn't received the payment. The casino informed the player that they needed some documents for verification and the player told them that their email address was misspelled and that they never received an email regarding the document verification. The casino then contacted the player via phone and received all information necessary for the verification. Even after that was done, the player didn't receive the payment. The case remains unresolved.
Disputed amount: €1,000 (real money)
This complaint is from 6/2016
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 15 (7 for this casino)
The account was suspended due to the dispute with the casino that the player had eight years ago and all the funds were seized.
After the player played and deposited money at the casino for three months, they made a bigger deposit. Later on, the deposit was taken away from their balance without any relevant reason and the account was blocked. The player contacted the customer support that kept them on hold for fifty minutes and then came back stated that the account was closed due to the dispute with their casino they had eight years ago. The player asked the casino why did they let them play and deposit money for months and blocked them only after they made a bigger deposit. There was no reaction from the casino and there is no update since then.
Disputed amount: ?? (real money)
This complaint is from 8/2016
Read more on: thepogg.com
Read more
Complaints on related Simba Games Casino (Same management)
Delayed payment, status unknown
Black points: 169 (84 for this casino)
Extremely long withdrawal process.
The player had a pending withdrawal when they realized they had put down incorrect details upon their registration and contacted the casino about it. The casino representative told them someone from the casino would contact them soon, but nobody did so ever since. No further update is available.
Disputed amount: £1,300 (bonus money)
This complaint is from 5/2018
Read more on: askgamblers.com
Read more
Delayed payment, status unknown
Black points: 80 (40 for this casino)
Rather complicated complaint due to the player being self-excluded previously.
The player made a deposit and he found out that they were self-excluded from the casino's sister site some years before and despite that, the system allowed them to make a deposit. The casino promised them a refund but stopped communicating with the player ever since. The case remains unresolved.
Disputed amount: £37 (real money)
This complaint is from 6/2017
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 71 (35 for this casino)
Very long withdrawal process.
The player complained that his withdrawal had been pending for more than a week with no support provided by the casino. There is no further information available.
Disputed amount: $178 (bonus money)
This complaint is from 5/2017
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 23 (11 for this casino)
The player's two withdrawal requests were denied both times.
The player requested a withdrawal two times in the row and both times it was denied. The casino was suspecting he gave away their account details to a third party (son) and that might be the reason as to why they blocked his account. Uncertain case that remained unresolved.
Disputed amount: ?? (bonus money)
This complaint is from 6/2015
Read more on: casinomeister.com
Read more
Complaints on related SpinGenie Casino (Same management)
Sin from the past
Black points: 0
Extremely long withdrawal process for no reason whatsoever.
The player, Salmon30, requested a withdrawal of £400 but it kept being delayed. After contacting the casino, they informed him they would send the payment as an "emergency payment" and it should have arrived soon. That didn't happen and Salmon30 filled the complaint but the case remained unresolved even after that.
Disputed amount: £400 (real money)
This complaint is from 12/2017
Read more on: askgamblers.com
Read more
Sin from the past
Black points: 0
The casino blocked the player's account without any reason or an explanation.
Georgie had a few successful withdrawals in the past but when she requested the last withdrawal, the complications started. She had sent all the documents needed for verification and then the casino blocked her account. They never informed her about why they decided to do so. The case remains unresolved for no reason given.
Disputed amount: £300 (real money)
This complaint is from 10/2016
Read more on: casinomeister.com
Read more
Sin from the past
Black points: 0
Extremely delayed withdrawal and verification process.
The player had few withdrawals pending in the amount of £920 altogether, but received only £470 and was still missing £450. The casino asked the player to send them a bank statement, which they did right away. About three weeks later, the player called the casino and they informed them everything was in order and they should receive the rest of their money soon. They did not and the case remains unsolved.
Disputed amount: £450 (real money)
This complaint is from 12/2018
Read more on: askgamblers.com
Read more
Sin from the past
Black points: 0
The player's winning was confiscated and their account was closed due to an accusation of owning multiple accounts.
The player requested a withdrawal and sent all the documents needed for verification. Later on, the player received an email that said their account was closed due to owning multiple accounts. The player tried to assure the casino they didn't own multiple accounts and wouldn't believe it was true since their document verification was successful before the accusations. The casino stopped communicating with the player and the complaint remains unresolved.
Disputed amount: £600 (real money)
This complaint is from 7/2015
Read more on: thepogg.com
Read more
Show more complaints (+12)

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

Slingo Casino Bonus

8.9
/10
Very Good Casino reputation reputation

1st Deposit Bonus - Slingo Casino

Not Available in Virginia
  • Minimal deposit: €20
  • Wagering requirements: 30x (bonus + deposit)
  • Maximal bet: €5 or 10% of starting bonus value (lower value applies)
  • You should get this bonus relatively FAST
  • 18+, rgf.org.mt (Responsible Gaming Foundation)
  • Terms apply, please gamble responsibly
  • New Players Only
  • Bonus is valid for 30 days
  • The bonus offer is only available if it appears in the player's daily picks
 
  • Available for following countries:
Activate bonus
IN YOUR ACCOUNT
Visit Casino
8.9
/10
Very Good Casino reputation reputation

1st Deposit Bonus - Slingo Casino

Not Available in Virginia
  • Minimal deposit: £20
  • Wagering requirements: 30x (bonus + deposit)
  • Maximal bet: £5 or 10% of starting bonus value (lower value applies)
  • You should get this bonus relatively FAST
  • 18+, www.begambleaware.org
  • Terms apply, please gamble responsibly
  • New Players Only
  • Bonus is valid for 30 days
  • For Neteller or Skrill deposits, the max bet is 1 €/$/£
  • The bonus offer is only available if it appears in the player's daily picks
 
  • Available for following countries:
Activate bonus
IN YOUR ACCOUNT
Visit Casino

Slingo Casino Payment methods

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal Time
Neteller Neteller $10 - ?
$20 - $5,000
0 - 1 days
Skrill Skrill $10 - ?
$20 - $5,000
0 - 1 days
PaySafeCard PaySafeCard $10 - ?
$20 - $5,000
0 - 1 days
ecoPayz ecoPayz $10 - ?
$20 - $5,000
1 - 4 days
Mastercard Mastercard $10 - ?
$20 - $5,000
2 - 7 days
VISA VISA $10 - ?
$20 - $5,000
2 - 7 days
SOFORT Überweisung SOFORT Überweisung $10 - ?
Not Available -
Giropay Giropay $10 - ?
$20 - $5,000
-
PayPal PayPal $10 - ?
$20 - $5,000
-
Trustly Trustly $10 - ?
$20 - $5,000
-
WebMoney WebMoney Not Available $20 - $5,000
0 - 1 days
EuTeller EuTeller $10 - ?
$20 - $5,000
-
Nordea Nordea $10 - ?
$20 - $5,000
-
Postepay Postepay €10 - ?
Not Available -
Zimpler Zimpler $10 - ?
$20 - $5,000
-
wire-transfer wire-transfer $100 - ?
$30 - $5,000
2 - 7 days
SIRU SIRU €5 - ?
Not Available -
VenusPoint VenusPoint Not Available $20 - $5,000
1 - 4 days
iWallet iWallet Not Available $20 - $5,000
1 - 4 days
Danske Bank Danske Bank $10 - ?
$20 - $5,000
-
S-Pankki S-Pankki $10 - ?
$20 - $5,000
-
Interac Interac $10 - ?
$20 - $5,000
0 - 1 days
Eco-Voucher Eco-Voucher $10 - ?
Not Available -
Klarna Klarna $10 - ?
Not Available -
Fast Bank Transfer Fast Bank Transfer $10 - ?
Not Available -
Instant Payments by Citadel Instant Payments by Citadel $10 - ?
Not Available -

Slingo Casino Games

Slots
Roulette
Blackjack
Sports betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps
Keno
Scratch cards
eSports betting
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Very Good Reputation
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