Mirka is a Casino Analyst and Complaint Specialist at Casino Guru. Her role involves adding new casinos to our database, ensuring website information is accurate, and addressing player complaints. During university, Mirka gained experience in administration, starting in a small company and later mov...
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Mirka D.
Author
Mirka Dubasova
Casino Analyst & Complaint Specialist
Mirka is a Casino Analyst and Complaint Specialist at Casino Guru. Her role involves adding new casinos to our database, ensuring website information is accurate, and addressing player complaints. During university, Mirka gained experience in administration, starting in a small company and later mov...
Ice36 Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Ice36 Casino has a Very high Safety Index of 9.5, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Keep reading our Ice36 Casino review to learn more about this casino and decide whether it is a good choice for you.
Fairness and safety of Ice36 Casino
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Ice36 Casino review, we extensively examined and analyzed the Terms and Conditions of Ice36 Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Based on our estimates or gathered data, Ice36 Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we are aware, no relevant casino blacklists mention Ice36 Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
On the whole, also considering other contributing factors in our assessment, Ice36 Casino has achieved a Safety Index of 9.5, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, Ice36 Casino is interconnected with 49 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Ice36 Casino. They resulted in a higher Safety Index than this casino would have without related casinos.
Terms and Conditions of Ice36 Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Ice36 Casino to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Ice36 Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 0 complaints directly about this casino in our database, as well as 22 complaints about other casinos related to it. Because of these complaints, we've given this casino 484 black points in total, out of which 484 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Ice36 Casino user feedback and reviews evaluated
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Judging by the 7 user reviews given to Ice36 Casino, it has a Mixed User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Licenses and company data
Ice36 Casino is owned by Kinetic Digital and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
Ice36 Casino has been granted a gambling license in Denmark issued by Spillemyndigheden .
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at Ice36 Casino in the table below.
Language
Website
Customer support
Live chat
English
Danish
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Ice36 Casino, managing your account, withdrawals, or other matters. Ice36 Casino has an average customer support, judging by the results of our testing.
Ice36 Casino slots and casino games
Ice36 Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Other live games, Live poker, Live roulette.
Casino games from 43 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, Nextgen Gaming, ELK Studios, Push Gaming, Bally's Corporation, Barcrest, Wazdan, Lightning Box, 1X2 Gaming, Iron Dog Studio, Williams Interactive, Relax Gaming, Gameburger Studios, Switch Studios, Fantasma Games, Max Win Gaming, SlotMatrix, Pulse 8 Studios, Shuffle Master, Peter & Sons, All For One Studios (ALL41), GVG (Green Valley Games), Games Global, Just For The Win, Light & Wonder, Foxium, Cayetano, Stormcraft Studios, 4ThePlayer, Amusnet, Reel Play.
Ice36 Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 1 bonus from Ice36 Casino in our database:
100% up to 200 kr.
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
Kinetic Digital
Operator
Skill On Net Limited
Platform
SkillOnNet
Established
2019
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Ice36 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Browse all bonuses offered by Ice36 Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Ice36 Casino payment methods
Currencies
DKK
User reviews
User reviews of Ice36 Casino
This is a place to share experience with Ice36 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Worst casino I've ever played The first withdrawal I made was quick for a small amount A Second of a high amount I couldn't get it due to the delay I gave up and played the entire balance Chat did not respond to inform why the withdrawal was not processed I do not recommend do not play Players are helpless In support chat and emails I sent over 30 emails without Response Good casino bet365 and lancebet these are really good
Pior cassino que joguei A primeira retirada que fiz foi rápida de um valor pequeno A Segunda de um valor alto não consegui pela Demora desisti e joguei todo o saldo Chat não respondia para informar porque não processava o saque Não recomendo não joguem Os jogadores ficam sem ajuda No chat e nos e-mail do suporte Mandei mais de 30 e-mails sem Resposta Cassino bons bet365 e o lancebet esses realmente são bons
Withdrawal is not approved and they don't tell you why This is a small withdrawal I had already made with Sucesso High value they hold it on purpose for you to play everything Chat and support replies don't work
Saque não é aprovado e não informam o motivo Isso q um saque de valor pequeno eu já tinha feito comSucesso Valor alto eles seguram propositalmente para você jogar tudo Chat e suporte responde não funciona
I'm editing the review to make the experience transparent. It took 4 days to approve documents. Chat does not work, emails took a while but they responded. After approval, I asked for a withdrawal and in one day they made a deposit.
Estou editando a avaliação para deixar transparente a experiência. Demoraram 4 dias para aprovar documentos. Chat nao funciona, emails demoraram mas responderam. Apos a aprovação, pedi levantamento e em um dia fizeram deposito.
It only took two days to confirm the account, I was already prepared that it would take longer. It has been a habit that the sister companies of this Casino take a long time. I was really surprised.
Vain kaksi päivää meni tilin vahvistukseen, olin jo varautunut että menee pitempään. Tapana on ollut että tämän casinon sisaryhtiöillä hommassa kestää. Olin todella yllättynyt.
Playing in this casino and tearing up money is the same thing, there is no service and there are always problems in the casino and it is almost impossible to solve them, you do not verify your account when you send the documents if you have won, much less can you withdraw money, do not waste time, there are many reliable casinos out there, research better before entering this casino of scammers, I don't know how this casino has a good reputation in the guto casino.
Jogar neste casino e rasgar dinheiro e a mesma coisa, não tem atendimento e sempre tem problemas no casino e quase impossível resolver, não verifica conta quando envia os documentos se tiver ganhos, muito menos consegue sacar dinheiro, não perca tempo, tem muitos casino confiáveis por aí, pesquisem melhor antes de entrar neste casino de golpistas, não sei como tem boa reputação no casino guto esse casino.
there is no customer service, they do not confirm with a document hey no is confirmed by a document, you cannot withdraw money the winnings Scammers?
Marcinek79
Unregistered user
• 3 years ago
Shity hole casino They keep all yor money,sending documents over week ago,still nothing,not even bothered reply . avoid.There is plenty reliable casinos all around no this one
Cecilia198531
Unregistered user
• 3 years ago
Casino sells promotions and does not give anything winer I remove the balance from my hot account casino still sells promos and does not give anything
Casino vende promociones y no da nada winer me quito el saldo de mi cuenta caliente casino igual vende promos y no da nada
tiger-casino
Tiger casino
Winer, ice and hot
Winer ,ice y caliente
Discussion
Ice36 Casino discussion
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