Players from United States NOT ACCEPTED
Guts Casino 4.8 out of 5

Guts Casino Review

Guts Casino
4.8 out of 5
Visit Casino Players from United States Not Accepted

Guts casino review

Guts casino enjoys excellent reputation thanks to their casino support and low number of complaints. Players can take advantage of live chat and better than average bonuses. On the other hand fees for payment card deposits as well as withdrawal fees slightly decreases casino rating.

Perfect
Casino Reputation
This Casino is Top-rated
  • Very good reputation and excellent customer support
  • Card deposit fees and withdrawal fees
4 Years
on market
250,000 Est. Monthly
visits
Perfect Casino Reputation

Complaints on Guts Casino (3)

After extensive search on the internet we have found only following 3 possibly relevant complaints about Guts Casino. That is really perfect record for a Casino with 250,000 estimated monthly visitors which is 4 years on the market!

Winnings cancelled due to technical issue. From 2015
Disputed Amount: ?? Real money
Casino Responded:
Read more: askgamblers.com
Problematic player verification, all funds confiscated. From 2016
Disputed Amount: £13,791 Real money
Casino Responded:
Read more: askgamblers.com
Terms and conditions breach, all funds were seized. From 2017
Disputed Amount: £2,870 Real money
Casino Responded:
Read more: askgamblers.com

Have you found a relevant complaint on this Casino? Or do you have personal bad experience?
Help others and submit your Complaint.

Submit a complaint

* We only list Complaints, where Casino might be breaking our Fair Gambling Codex.

Pros:
  • Very good reputation
  • Wide range of bonuses – welcome package plus regular bonuses
  • Live chat support
Cons:
  • Card deposit fees (2.5%) and withdrawal fees (2.50€)
  • Registration and bonuses unavailable for players from several countries

Guts online casino review

Guts casino was established in 2013 and operates under Maltese and British licenses. So far the casino has gained an above average reputation from its players. Thanks to its proactive approach to solving complaints, Guts casino does not have any problem issuing an apology and compensation for the inconvenience caused in any case involving misconduct or error on their part..

Guts reputation

One example of a player complaint saw Guts casino sending an SMS with a deposit bonus code for a first deposit to a player who did not qualify, because he had previously deposited money with the casino. After depositing money with this code, the player didn’t receive the bonus. Guts casino admitted their mistake, and credited the player with a small bonus for the inconvenience.

In another published case, a player breached a condition on the maximum possible bet, while playing with a bonus. In this case, the casino was entitled to void the transaction, both in the sum of the bonus and any winnings from the bonus. Instead, they decided to return a part of the bonus which was active before the player raised his stakes over the allowed limit. This is a good example of Guts casino expressing goodwill, and giving a player a second chance to stick to the first deposit bonus conditions. Shortly thereafter, the player breached the same condition again. Only then did the casino void his bonus and winnings.

Another case of a goodwill gesture by the casino occurred when there was a problem with a game called ‘James Win’ on a mobile device after receiving bonus spins. The casino discussed the technical problem with the game developer, and credited player with compensation of $30 for the inconvenience.

These cases are primeexamples of how this casino solves complaints, and proof that Guts values each and every player. It is clear that the casino realizes the importance of maintaining an excellent reputation, which has also helped their affiliated casinos Rizk and Betspin build similarly positive feedback.

Guts withdrawal times

Withdrawal times are up to 24 hours when using e-wallets, while for other methods it can be up to 72 hours. The financial strength of the casino and its parent group is good. The company is publicly traded, and there are no limits for withdrawals.

Guts casino no deposit bonus code

Guts casino does not offer any no deposit bonuses. Players can take advantage of a welcome package consisting of 4 bonuses, along with regular bonuses for deposits on selected days. While playing with the bonus, maximum bet conditions apply, and the player cannot defer any free spins and bonus rounds in games to a time beyond meeting the wagering requirements. The annulment of bonus winnings is possible in the event of fraudulent behavior, which isn’t defined in the terms and conditions, so presumably rests with their sole discretion.. So far we haven’t found any instances of a player complaining based on the unjustified removal of bonus winnings, or other abuse of this condition by the casino. Bonuses are not available for players from all countries - to verify availability, check the bonus terms for yourself, or ask a live chat support, which is available instantly and provides prompt answers.

We recommend Guts Casino to all players. Their flawless reputation and a willingness to communicate and solve player complaints, along with a wide range of bonuses and a good website are among the main strengths of this casino. We haven’t found any significant disadvantages to this casino, apart from limitations of some countries in terms of qualifying for bonuses.

Guts Casino Popularity

Guts casino games

At Guts casino, you can choose from a wide range of games including classic and 3D slots, table games, video poker and jackpot games.

Live Games
Slots
Roulette
Video poker
Bingo
Blackjack
Baccarat
Craps
Scratch cards

Game providers

Guts bonus


4.8 out of 5

Deposit Bonus

  • Minimal deposit: £20
  • Wagering requirements: 35x bonus
  • Maximal bet: €7.50

4.8 out of 5

2nd Deposit

  • Minimal deposit: £20
  • Wagering requirements: 35x bonus
  • Maximal bet: €7.50

4.8 out of 5

3rd Deposit

  • Minimal deposit: £20
  • Wagering requirements: 35x bonus
  • Maximal bet: €7.50

4.8 out of 5

Reload Bonus

  • Minimal deposit: €20
  • Wagering requirements: 35x bonus
  • Maximal bet: €7.50

payment methods

Owner Gaming Innovation Group Inc.
Established 2013
Safe Amount to Win $500,000
Licensing Authorities
United Kingdom
Perfect
Malta
Perfect
Players from United States
English website
English live chat
Mobile Devices Support