SuperCasino Review
Branislav B.
07/2022
Safety Index
User feedback
0 review
07/2022
07/2022
SuperCasino EE has been closed and no longer operates.
When reviewing and assessing SuperCasino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
The review data forms the basis for our Safety Index score, which is our way of rating how safe and fair an online casino is. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. SuperCasino achieved a Very high Safety Index of 9.6. This earns it a place among our top-rated casinos for fairness and safety. Continue reading our SuperCasino review and learn more about this casino in order to determine whether or not it's the right one for you.
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our SuperCasino review, we extensively examined and analyzed the Terms and Conditions of SuperCasino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based on our estimates or gathered data, SuperCasino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we are aware, no relevant casino blacklists mention SuperCasino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
On the whole, also considering other contributing factors in our assessment, SuperCasino has achieved a Safety Index of 9.6, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
As part of our review, we read each casino's Terms and Conditions and check how fair they are. Unfair or predatory clauses are not unusual in casino T&Cs. Where we find them, they often give the casino grounds to withhold winnings from players.
We did not find any unfair or predatory rules in the Terms and Conditions of SuperCasino during our review.
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. Our Complaint Resolution Center takes in player complaints. We add these to complaints from other sources when we work out the Safety Index.
We currently have 0 complaints directly about this casino in our database, as well as 71 complaints about other casinos related to it. Because of these complaints, we've given this casino 5,026 black points in total, out of which 5,026 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Unfortunately, there are no user reviews of SuperCasino in our database yet. If you have had an enjoyable or unpleasant encounter with this casino, please be the first to review and rate it on our website.
SuperCasino is owned by Betsson Group and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
SuperCasino has been granted a gambling license in Estonia.
SuperCasino accepts deposits via 1 payment method. This includes: Trustly Pay.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 50,000 per day | No win limit |
| EUR 1,500,000 per month |
In our casino reviews, we always collect data about available languages and customer support options. The language and support options at SuperCasino are shown in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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| Russian | |
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| Estonian | |
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To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at SuperCasino, your account, withdrawals, or anything else. Our testing found SuperCasino's customer support to be good.
SuperCasino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, eSports betting, Other card games, Other games.
Casino games from 16 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, iSoftBet, NYX Gaming Group, Endorphina, Leander Games, Betixon, Amusnet, SuperLotto Plus.
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 1 bonus from SuperCasino in our database:
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SuperCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
We do not have any complaints about SuperCasino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
Explore the game selection available at SuperCasino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
This is a place to share experience with SuperCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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