Betsson Casino Review

Show company details

Payment methods

Show all (12)

Withdrawal limits

Not Limited for ARS

Owner Betsson Group

Established 2021

Estimated annual revenues

> $100,000,000

Licensing Authorities

Argentina (Ciudad Autonoma de Buenos Aires)
Argentina (Buenos Aires)
Argentina (Cordoba)

OverviewBonusesUser reviews86Safety Index explainedDiscussion1Payment methods12

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Betsson Casino Review

When reviewing and assessing Betsson Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Betsson Casino has a High Safety Index of 8.9, which makes a recommendable option for most players in terms of fairness and safety. Read our Betsson Casino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index – Betsson Casino fairness and safety

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Betsson Casino, we meticulously evaluated and analyzed the Terms and Conditions of Betsson Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

Based on our estimates or gathered data, Betsson Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

As far as we are aware, no relevant casino blacklists mention Betsson Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All in all, when combined with other factors that come into play in our review, Betsson Casino has landed a High Safety Index of 8.9. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Note: As far as we are aware, Betsson Casino is interconnected with 34 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Betsson Casino.

Terms and Conditions of Betsson Casino evaluated

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Betsson Casino to be somewhat unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Betsson Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 6 complaints directly about this casino in our database, as well as 43 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,338 black points in total, out of which 2,186 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Betsson Casino user feedback and reviews evaluated

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Judging by the 86 user reviews given to Betsson Casino, it has a Great User feedback score. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Licenses and company data

Betsson Casino is owned by Betsson Group and has estimated revenues exceeding $100,000,000 per year. This makes it a very big online casino according to our classification.

Betsson Casino has licenses from licensing organizations in the following countries or regions: Argentina (Ciudad Autonoma de Buenos Aires), Argentina (Buenos Aires), Argentina (Cordoba).

Payment methods, win and withdrawal limits

Betsson Casino supports 12 payment options. This includes: PaySafeCard, VISA, Mastercard, Maestro, AstroPay, Bank transfer, Cobro Express, Pago 24, Mercado Pago, Pago Fácil, BBVA, Voucher.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits	Win limits
Unlimited	No win limit

Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at Betsson Casino in the table below.

Language	Website	Customer support	Live chat
Spanish			24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Betsson Casino, managing your account, withdrawals, or other matters. Betsson Casino has an average customer support, judging by the results of our testing.

Casino games and slots available at Betsson Casino

Betsson Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 51 game providers are offered. This includes NetEnt, Novomatic, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Playson, iSoftBet, ELK Studios, Ezugi, Endorphina, Wazdan, Habanero, Greentube, PearFiction Studios, Ino Games, Oros Gaming, Wizard games, Slingshot Studios, Alchemy Gaming, GONG Gaming Technologies, Nailed it! Games, Spribe, Fortune Factory Studios, ALL41 STUDIOS, Foxium, Triple Edge Studios, Amusnet (EGT), Crazy Tooth Studio, Gameburger Studios, Real Dealer Studios, Games Inc., Switch Studios, Neon Valley Studios, High Limit Studio, SpinPlay Games, Live88, Gold Coin Studios, Zitro, Hammertime, Aurum Signature Studios, Games Global, Just For The Win, Light & Wonder, Golden Rock Studios, Snowborn Games, Stormcraft Studios, Hacksaw Gaming, AreaVegas.

Bonuses and codes offered by Betsson Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Betsson Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.

Note: Our separate page features details on Betsson Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (12)

Withdrawal limits

Not Limited for ARS

Games
Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

No keno

No scratch cards

eSports betting

Crash games

Language options

Spanish website

Only Spanish customer support

Only Spanish live chat

Game providers
Show all (51)
Game providers (51)

CASINO SCREENSHOTS

Positives

Good selection of game providers
Simple and clean website design
Various responsible gaming options available
Unlimited withdrawals

Negatives

Company focuses on sports betting rather than the casino

Interesting facts

Local version of popular international casino
Big-sized casino targeting Argentina

Author & Guarantor: Ayberk Ayan Last updated: 14 Nov 2024 Anything incorrect or missing? Let me know

Betsson Casino bonuses

Browse all bonuses offered by Betsson Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Betsson Casino

This is a place to share experience with Betsson Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Great

Rated by 86 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

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Casino Guru

We want players to understand gambling.

msheeler86

Junior Apprentice

Canada

• 3 weeks ago

Great expierence deposit 50$ via interac e transfer got balance up to 100$ curious on how their withdrawal process was so cashed out no complications money in my account in 1hour will be playing there again

Fast withdrawal
Good game selection
Deposit methods

analiaaltinier

Advanced Novice

Argentina

• 3 weeks ago

It is one of the Casinos that I like the most and I pay the most attention to all the games and updated information.

Fast deposits and withdrawals
Depositos y retiros rapidos
Many tournaments
Muchos torneos
Accessible games
Juegos accesibles
Attention via email or instant chat
Atención via mail o chat instantánea

STAFFIELOVER

Apprentice

Argentina

• 1 month ago

I love that it has goals, challenges, sports, tournaments, cool new games, excellent betting values.

Excellent tournaments
Torneos excelentes
New games
Juegos nuevos
Fast withdrawals
Retiros rapidos
Super fast attention
Atencion super rápida

Blank79

Apprentice

Argentina

• 3 months ago

I used this platform years ago, good platform, good prizes but since it is in Argentina the games are very expensive and the prizes very very low in relation to the bet.
They also stopped giving bonuses and no longer offer any deals.
In the end I was very disappointed.

Immediate payment on all
Pago inmediato dentro de todo
Wide variety of games
Gran variedad de juegos

Few promotions and bonuses
Pocas promociones y bonificaciones
Since it was enabled in Argentina, the games are very expensive and the winnings are very low.
Desde que esta habilitado en argentina los juegos son carisimos y las ganacias muy bajas

Wojciechowski

Apprentice

Poland

• 4 months ago

Great casino, I have been playing here for a long time. There are no problems with withdrawals, support works in Polish. A wide selection of games. What's more, not only me, but also my friends play in this particular casino, so I can confidently recommend it.

poivon

Senior Apprentice

Brazil

• 4 months ago

It was my number one casino, until I started making big winnings and coming out on top, and then my account was blocked overnight with no explanation or reason.

They just told me that they had decided to close my account and that the decision was irreversible. When I tried to find out the reasons, the support operators told me that the house has the right to do so and it was not possible to unblock my account.

The only explanation I could think of was that I had made a lot of money, and I was at an advantage because I hadn't done anything irregular to be blocked, but it seems I'll never know the reasons.

Many games
Muitos jogos
Winnings are possible
Ganhos são possíveis
Quick withdrawals
Saques rápidos

Blocking accounts without warning
Bloqueio de contas sem aviso
Bad bonus program
Programa de bônus ruim
Support operators fall short
Os operadores de suporte deixam a desejar
Unfair T&Cs
T&C injustos

Hec7ors

Senior Apprentice

Mexico

• 5 months ago

This site offers you a good variety of games, its operation is without interruptions, the games do pay and registration as their deposits and withdrawals are almost instantaneous.

Good selection of game providers
Buena selección de proveedores de juegos
Deposits and withdrawals in minutes sometimes hours
Depósitos y retiros en minutos a veces horas
Good design
Buen diseño

We need a better bonus program
Hace falta mejor programa de bonificación

pavlyukivan548

Novice

Poland

• 7 months ago

I've been playing here for a while, so far so good. Lots of games and convenient interface. However, there are constant problems with payments. There are often delays and the commission is unclear.

many games
wiele gier

commission
prowizja

ANTONENKAYAHOR

Novice

Ireland

• 8 months ago

I started playing at the Betsson casino not long ago, transitioning from other platforms, and until the moment of withdrawing funds, I often encountered minor glitches in the site's operation, but I tried to overlook them. However, when it came to withdrawing my winnings, ignoring the elephant in the room became completely impossible!

Having experience playing at other casinos, I know how important it is to responsibly approach the verification of your data – I did this in the case of playing at Betsson, successfully and fully verifying my personal information. However, as soon as it was time to claim my winnings, an unpleasant surprise awaited me from the casino administration: it turns out that successful verification at Betsson does not guarantee you receiving your own winnings! On the contrary, the dubious characters from the casino administration stated that in order to withdraw the money, I first need to undergo verification at CasinoEuro!

There is no doubt that this whole story was invented solely to keep the money on the casino balance for as long as possible or to prevent it from leaving altogether. After all, who knows what the next ""mandatory step"" for verifying my verification (!!!) these charlatans will take? I'm sure I'm not the only one who has encountered such a problem, so I urge you to share your gaming experience at this casino.

As for me, I'm not going to give up and throw in the towel, and ultimately the Betsson administration will either have to return my money or admit to fraud and deception of their players.

scammers

mateuzs

Visitor

Poland

• 1 year ago

the best casino for Polish users. large selection and good service

games
gry
choice
wybór
responsiveness
responsywność

gabrielbelch

Novice

Brazil

• 1 year ago

This site is truly one of the best to join and play on. You won't be let down. They promptly verify and approve documents, making the experience even better. The casino is awesome, and the withdrawals are super fast. The live chat support is also fantastic. Thank you!

angeltito1

Junior Apprentice

Spain

• 1 year ago

I do not doubt that at other levels it is a great casino, but what is related to playing slots using the mobile is a disaster. They do not have an app, so playing with the browser takes a long time or the search for any slot does not work directly. What's more, it even has the bug that if you select a provider, you may be surprised that a slot appears that the search engine considered non-existent. Then when you finish playing in each slot there is no possibility of exiting the game. For all these reasons I have decided not to play again in this online casino. I must also clarify that my phone is of an upper mid-range. Greetings

Quick customer service response.
Respuesta rápida de atención al cliente.

They don't have an app.
No tienen app.
The search takes a long time to load, sometimes it crashes and from the slot menu there is no possibility to exit.
La búsqueda tarda mucho en cargarse, algunas veces se bloquea y desde el menú de las slot no viene la posibilidad de salir.

Grande2020

Advanced Novice

Sweden

• 2 years ago

a Trustworthy casino , good collections of slots and good , withdrawals is fast

alextzev

Advanced Novice

Greece

• 2 years ago

like all casinos, Betsson is user-friendly at the beginning, bonuses in every game with not particularly good rewards, however. at first like in all casinos you enjoy your money and really have fun. very quickly, however, it closes, the games become highly manipulable and it's like throwing your money into a black hole with no return. in this particular company I happened to play 400 euros in spins of 20 and 40 cents and it disappeared for me in 30 minutes without a bonus without any return to the spins, a real disaster. They didn't even keep the pretenses so that I could have at least a little fun. I don't know what experiences the rest of you have, but for me this particular company is a nightmare

joseademir

Novice

Brazil

• 2 years ago

I'm currently using it and I'm satisfied.

good service
bom atendimento
quick and profitable bets
apostas rápidas e lucrativas

slow website
site lento
service could be faster
poderia ser mais rápido o atendimento

StephanM

Novice

Germany

• 2 years ago

I had no problems at all when using this casino. Fast withdrawals, pretty big payouts. Verification process is quick and without any issues. Big variety of games. Decent client's support. Maybe the design is the only casino's drawback

Fast withdrawals
Pretty high payouts
Good customer support
Huge variety of games

Design doesn't look great

jahane

Visitor

Brazil

• 2 years ago

earnings are good but could update site more often

good gains
bons ganhos

outdated website
site desatualizado

vplus82

Unregistered user

Germany

• 2 years ago

At Bettson's partner "racebets" I signed up by mistake because I'm not a fan of horse racing. I had 30€ credit on the account which I wanted to withdraw. For verification, I sent my identity card, bill from the electricity provider and a bank statement. Instead of my account being verified, I got a message that there would be discrepancies between my date of birth and the data on the ID card and that I should send a bank statement again with my bank details, which I already did. For me it's a chicane and I don't give a damn about the 30€ and prefer to publish my opinion here. Now I wrote another email with my documents to racebets and received an email from Bettson that my email address is unknown and cannot be processed.

problems with verification
Probleme mit Verifizierung
problems with payment
Probleme mit Auszahlung

Torontoraptors50

Advanced Novice

Canada

• 2 years ago

Fast payout,after verification no problem withdrawals,website design is outdated,this year in the summer i won good amounts of cash but when winter comes all winnings stopped

Fast withdrawals,
good amount of slot machines
No hassle payouts
Painless verification

Outdated design
Long period of cold slot machines

acasovivan

Visitor

United Kingdom

• 3 years ago

Many option of depo, nice promotion and good help center. Chat operators are helpful for players.
Website is very very clear and readable which helps players in different sections of the casino.

The design of the website looks a little bit dated and would benefit a little refresh. That is really the only negative aspect I can find because up to today, my experience with Betsson has only been a great one.

Kuivalamattias

Novice

Sweden

• 3 years ago

Very good gameplay, no delay. I hav'nt tried bonus at Betsson. Smooth payments in and out. Im satisfied. 👍

Fast and smooth gameplay
Very easy website to understand

I cant complain at anything

h3rculiaris

Novice

Greece

• 3 years ago

In the slots it is as if I threw my money in the trash. No return.

Joyita

Visitor

Chile

• 3 years ago

Pesimo casino, from Chile I play, it does not pay anything in slots, no points are accumulated, to exchange them in money, it does not have automatic cashback, (return of loss percentage) for any promotion you have to register and it must be in the slots that they choose , (in other casinos promotions are automatic) I don't know how it can be well valued.

Nothing nothing nothing positive, I just lost and lost and lost money
Nada nada nada positivo, solo perdi y perdi y perdi dinero

Many negatives
Muchas cosas negativas

Safety Index of Betsson Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betsson Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.9/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be somewhat unfair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about Betsson Casino and related casinos (118)

118All1Opened41Not solved12Solved64Rejected

Complaints directly about Betsson Casino

Waiting for Casino Guru to reply

6d 8h 15m 52s

Disputed amount: €2,539

Player experiences a delayed verification process.

The player from Ireland faces ongoing challenges with account verification after requesting a withdrawal. Despite submitting the required KYC documents, including a passport photo and address proof, the casino claims to have not received them and continues to ask for resubmission. The player suspects a scam due to these repeated issues.

Read moreRead less

Submitted: 17 Dec 2024

Unresolved Our verdict

No reaction policy, good regulator

Disputed amount: €463

Player's winnings are confiscated due to duplicate account claims.

The player from Norway had won money at Betsson Casino and had attempted to withdraw his winnings. However, the casino claimed he had double accounts, which he denied, and was withholding the payout based on this allegation. The player had not completed the KYC verification and had played with a welcome bonus. The Complaints Team was unable to resolve the issue due to the casino's lack of cooperation and recommended contacting eCOGRA for further assistance. The complaint was marked as 'unresolved' in the system.

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Submitted: 16 Aug 2024

Resolved Our verdict

Case closed

Disputed amount: €960

Player’s withdrawals repeatedly delayed.

The player from Greece won 1000 EUR at Betsson and faced multiple failed withdrawal attempts due to alleged bank issues and repeated document requests. Despite full document approval, withdrawal attempts continue to be canceled, leaving the player frustrated and seeking 960 EUR.

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Submitted: 06 Aug 2024

Player stopped responding

Disputed amount: Mex$450

Player accuses casino of game manipulation.

The player from Mexico had alleged that all the games in the casino were manipulated and fraudulent. We had informed him that without any evidence or additional information supporting these claims, we were unable to proceed with an investigation. We had requested that he provide us with his complete game history to address the casino regarding their Return to Player (RTP) ratio. However, due to the player's lack of response to our messages and questions, we were forced to reject the complaint.

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Submitted: 20 Apr 2024

Player stopped responding

Disputed amount: 4,070 R$

Player’s deposit has not been credited to the casino.

The player from Brazil had transferred a significant amount of money to the Betsson online casino through Nexta Payment Services LTD. The transfer was confirmed by her bank but the funds had not been received by the casino. The player requested an investigation and a resolution. The player had been in regular contact with the casino and had submitted all necessary documentation for the investigation. We had extended the investigation period to a full month to allow the casino adequate time to resolve the issue. The player had expressed confidence in the casino's ability to resolve the issue. However, despite multiple attempts to reach the player for an update after the investigation period, there was no response. Consequently, we had to reject the complaint due to lack of further information.

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Submitted: 18 Apr 2024

Player stopped responding

Disputed amount: 400 S/.

Player complains about possible game manipulation.

The player from Peru had suspected that the Gates of Olympus 1000 game was rigged, after purchasing multiple bonuses and receiving minimal returns. He demanded a refund, stating his experience fell far from the advertised 98% return to player rate. We had informed the player that without concrete evidence of unfair practices, we could not take action. The player was advised to contact the casino support and eCOGRA, an alternative dispute resolution service, for further assistance. However, due to the player's lack of response, we were unable to investigate further and had to reject the complaint.

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Submitted: 24 Feb 2024

Unresolved Our verdict

No reaction policy, good regulator

Disputed amount: €380

Player's winnings have been confiscated.

The player from Greece is facing difficulties in withdrawing his winnings of 380 Euros. The Casino reportedly withheld these funds due to a suspected violation of terms and bonus abuse. The player denies any intentional wrongdoing and finds the lack of communication and warning from the casino unfair. We approached the casino about the issue but were recommended to forward the player to the ADR service and licensing authority. We have closed the complaints as unresolved.

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Submitted: 19 Dec 2023

Resolved Our verdict

Case closed

Disputed amount: $17,000 ARS

Player's account has been unexpectedly blocked.

The player from Argentina had reported that his Betsson Casino account was suddenly blocked while he was engaged in a slot game, and he was unable to get in touch with the casino. After the Complaints Team had engaged with him and extended the complaint resolution timeline, the player had managed to resolve the issue independently. Consequently, we had marked the complaint as 'resolved'.

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Submitted: 23 Oct 2023

Player stopped responding

Disputed amount: $2,500 ARS

Player's account is inaccessible after deposit.

The player from Argentina deposited 2500 ARS but was unable to play. The player now has concerns about their deposited funds. We closed the complaint becasue the player stopped responding.

Submitted: 31 Aug 2023