In this review of Guts Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Guts Casino has a Very high Safety Index of 9.8, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Read our Guts Casino review to discover more about this casino and decide whether it is a suitable option for you.
Is Guts Casino fair and safe? Safety Index explained
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Guts Casino, we meticulously evaluated and analyzed the Terms and Conditions of Guts Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based on our estimates or gathered data, Guts Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we are aware, no relevant casino blacklists mention Guts Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
On the whole, also considering other contributing factors in our assessment, Guts Casino has achieved a Safety Index of 9.8, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, Guts Casino is interconnected with 41 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Guts Casino. They resulted in a higher Safety Index than this casino would have without related casinos.
Terms and Conditions of Guts Casino evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Guts Casino during our review.
Player complaints submitted about Guts Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 5 complaints directly about this casino in our database, as well as 45 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,877 black points in total, out of which 2,553 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Guts Casino user feedback and reviews evaluated
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Judging by the 263 user reviews given to Guts Casino, it has a Great User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Licenses and company data
Guts Casino is owned by Betsson Group and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
Guts Casino has been granted a gambling license in Malta issued by Malta Gaming Authority.
Payment methods, win and withdrawal limits
Guts Casino supports 16 payment options. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, POLi, Trustly, EuTeller, Bank transfer, Instant Bank Transfer, ApplePay, Interac, MuchBetter, MiFinity, LuxonPay.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
Unlimited in EUR
No win limit
Unlimited in USD
Unlimited in GBP
Unlimited in SEK
Unlimited in NOK
Unlimited in CAD
Unlimited in AUD
Unlimited in CLP
Unlimited in NZD
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at Guts Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Norwegian
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Guts Casino, managing your account, withdrawals, or other matters. Guts Casino has a good customer support, judging by the results of our testing.
Guts Casino casino games and slots
Guts Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games.
Casino games from 44 game providers are offered. This includes NetEnt, Nolimit City, Microgaming, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, iSoftBet, Scientific Games (SG Digital), Playson, NYX Gaming Group, ELK Studios, Push Gaming, Wazdan, Spinomenal, 1X2 Gaming, Booming Games, Iron Dog Studio, High 5 Games, Relax Gaming, Greentube, Inspired Gaming, Oryx, Games Inc., PearFiction Studios, Leap Gaming, Slingo, Fantasma, Synot Games, Swintt, Authentic Gaming, Stakelogic, Gamevy, Kalamba Games, Northern Lights Gaming, Spearhead Studios, SlotMill, Hacksaw Gaming, PGsoft (Pocket Games Soft).
Bonuses and codes offered by Guts Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 3 bonuses from Guts Casino, which are listed in the 'Bonuses' section of this review.
Note: Our separate page features details on Guts Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by Guts Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(263)
User reviews of Guts Casino
This is a place to share experience with Guts Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
"Guts Casino's handling of my withdrawal and identity verification process left me deeply disappointed. Despite my efforts to resolve the issue, their customer service team provided inconsistent excuses and failed to address the root cause. The constant back-and-forth communication, along with multiple rejections of valid documentation, made my experience highly unsatisfactory. I caution others against engaging with them until these issues are resolved.
Additionally, French players should be wary of Guts Casino. Their refusal to recognize legal documents in French and their rigid stance on the matter are concerning. Despite providing valid documentation, their tech team seems unable to process it properly, citing unfounded excuses. I strongly advise French players to avoid Guts Casino to prevent frustration and disappointment."
Guts Casino offers a wide variety of games and a user-friendly interface, providing players with an enjoyable gaming experience
Guts Casino's customer service team has been unresponsive and ineffective in resolving issues, leading to frustration and dissatisfaction among players
Very fun Casino ! I like the games they provide and the navigation is super smooth. I played with the bonus 20 euros but didnt cash out ye. the only thing would be the wagering is not that competitive
The best casino there is. I only play on here. Nice customer service and fast withdrawal process. Always there when you need help and reply very fast. Just awesome.
Guts Casino has been one of the most up to date when it comes to the roster of games that they offer, and I can say that the site really does a lot of great job to give me an enjoyable experience 5, but for now I have to say that the strong point of this casino would be its chat support which has been pretty helpful.
During my acquaintance with the casino, and this is about two days, no misunderstandings have arisen yet. Everything is fair and fairly stable! The main thing is that they give a real chance to win and do not cheat if you win
Fast in deposit and easy to make a transaction and easy to win. They have a lot of machine to play with and they have friendly customers who are professional to solve the problem.
Was Ok for awhile here until I ran into issues with their bonus system,live chat uncontactable,email didnt answer until 2nd email was sent,My experience so far 1 week, 5 deposits,1 withdrawal,2 deposits bonuses and somehow managed to lose 25% cashback without receiving a cent, also the bonus bar that gives a percentage for a shot at a spin was stuck on 55% after several deposits. So eventually after 4 hours waiting was contacted and told the usual clear cache,use another device etc. which I had already done. They wanted me to screenshot exactly what was happening before they looked into it further. End result account is now closed and I would be hesitant to trust this lot.
pays out quickly
great selection of games
Not easy to understand bonus system
Staff would rather just close your account than actually help
Live chat is a joke
Safety Index explained
Safety Index of Guts Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Guts Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Submitted:
09 Oct 2020
Complaints about related Betsson Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
26 Aug 2022
Complaints about related CasinoEuro
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
22 Feb 2022
Complaints about related Super Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
03 Jun 2022
Show more complaints (+7)
Discussion
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