Endri is one of our precious casino analysts and complaint specialists, making sure that our data about online casinos are up to date and none remains off our database. Endri is a positive-minded and proactive individual with excellent administrative, managing, learning, and communication skills. He...
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Endri K.
Author
Endri Kaleshi
Casino Analyst
Endri is one of our precious casino analysts and complaint specialists, making sure that our data about online casinos are up to date and none remains off our database. Endri is a positive-minded and proactive individual with excellent administrative, managing, learning, and communication skills. He...
Betsafe Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. Betsafe Casino scored a High Safety Index of 8.8, which makes it a recommendable option for most players in terms of fairness and player safety. Dig into Betsafe Casino with the rest of our review and see if this casino is right for you.
Safety Index of Betsafe Casino – Is it fair and safe?
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Betsafe Casino, we have looked closely into the Terms and Conditions of Betsafe Casino and reviewed them. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
Betsafe Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we know, no relevant casino blacklists include Betsafe Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
In our comprehensive review of all relevant aspects, Betsafe Casino has attained a High Safety Index of 8.8. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, Betsafe Casino is related to 40 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Betsafe Casino.
Betsafe Casino Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Betsafe Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Betsafe Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 3 complaints directly about this casino in our database, as well as 66 complaints about other casinos related to it. Because of these complaints, we've given this casino 5,207 black points in total, out of which 4,700 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Betsafe Casino user feedback and reviews
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Judging by the 10 user reviews given to Betsafe Casino, it has a Good User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Betsafe Casino company data and licenses
Betsafe Casino is owned by BML Group Ltd. and has estimated annual revenues higher than $20,000,000. This makes it a big online casino according to our classification.
Betsafe Casino holds licenses issued by licensing authorities in these countries or regions: Sweden (Spelinspektionen), Malta (Malta Gaming Authority).
Win and withdrawal limits, payment options
Betsafe Casino accepts deposits via 22 payment methods. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, Trustly Pay, PayPal, Neosurf, Maestro, Online bank transfer, Bank transfer, ApplePay, Google Pay, Jeton, Jeton Cash, MiFinity, Swish, LuxonPay, Blixtpay, Interac, MuchBetter.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 50,000 per day
No win limit
USD 50,000 per day
SEK 500,000 per day
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at Betsafe Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Swedish
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Betsafe Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Betsafe Casino to be good.
Slots and casino games at Betsafe Casino
Betsafe Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 131 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amaya, iSoftBet, ELK Studios, Ezugi, Evoplay, Push Gaming, Eyecon, BGaming, GameArt, Endorphina, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Leander Games, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Realistic Games, Ash Gaming, Relax Gaming, Betgames, Greentube, Genii, Ainsworth Game Technology, Bullshark Games, Inspired Gaming, Jelly, Fantasma Games, Game360, Bluberi Gaming, Playzido, Wizard games, Indigo Magic, RFranco Games, Boomerang Studios, G Games, Apollo Games, Aviatrix, NetGaming, Trigger Button Studios, Darwin gaming, Sega Sammy, Northern Lights Gaming, OnAir Entertainment, Religa, Reevo, Bitpunch, Four Leaf Gaming, Amusnet, Slammer Studios, PG Soft (Pocket Games Soft), Reel Play, Atomic Slot Lab, Ela Games, Max Win Gaming, HungryBear, Crucible Gaming, Skywind Group, King Show Games, AvatarUX, Peter & Sons, Design Works Gaming (DWG), Ingenuity Gaming, Redline Games, Games Global, rocabee, Reel Web (Playtech), Gaming Realms, Light & Wonder, Golden Rock Studios, Rarestone gaming, Spinberry, 4ThePlayer, The Games Company, AceRun, Smartsoft Gaming, Prospect Gaming, Origins (playtech), Psiclone Games, Swintt, Win Fast, SpinOn, Bulletproof Games, Ad Lunam, Skillzzgaming, Reflex Gaming, Saber Interactive, BF Games, Spribe, Gamomat, CandleBets, Enrich Gaming, RAW iGaming, Bang Bang Games, Foxium, Bally Wulff, SlotMill, HITSqwad, Oryx Gaming, Games Inc., Leap Gaming, Synot Games, Stakelogic, Lucksome, Kalamba Games, Apparat Gaming, Sigma Gaming, Rogue Gaming, Electric Elephant, Hacksaw Gaming, Print Studios, Elysium Game Studio.
Betsafe Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
Our database presently holds 5 bonuses from Betsafe Casino:
100% up to $100
100 EXTRA SPINS on Pirots 4
100% up to €100 and 50 extra spins
100 EXTRA SPINS on Gates of Olympus
100% up to C$1,000 and up to 250 extra spins
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
BML Group Ltd.
Established
2006
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betsafe Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Very big casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Casino Bonuses
Betsafe Casino bonuses
Browse all bonuses offered by Betsafe Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Betsafe Casino payment methods
Not available in your country
Currencies
USD,
CAD,
EUR,
BGN,
NZD,
PEN,
PLN,
SEK
User reviews
User reviews of Betsafe Casino
This is a place to share experience with Betsafe Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Overall, not bad. I like that payouts in Latvia are instant—every casino I’ve tried pays out fast, which is a big plus. Deposit methods are pretty standard for local online casinos, so no surprises there. Slot selection is decent, but I’d love to see more variety. Responsible gambling tools are available, which is good, but nothing special. The website interface could definitely be smoother—feels a bit outdated and not super intuitive.
What I dislike the most is that after playing for a couple of months, I never got a single bonus. The promotions also are lame compared to other casinos, that’s a letdown.
Money voided on the suspicions of IP address. 21st century and the company still thinks that IP address is a private property of the person not the public property.
One of my favorite casino I always playing there it's been 3-4 years u definitely can win a lot tgere.castumore service is amazing and the manager Nick really helpful.
Having trusted what seemed to be a reputable casino, BetSafe, and having undergone full verification there, when attempting to withdraw my winnings, I received the most absurd excuses from the administration of the site, claiming they couldn't proceed because they were awaiting verification of my data from other casinos. And this has been ongoing since October 2, 2023, and has not been resolved to this day!
Promising the safety of my bets (literally stated in the casino's name) and guaranteed withdrawal of funds, I was simply led astray as soon as it came to withdrawing my winnings. This verification confirmation from other sources had never come up before; it was simply invented on the spot, presumably to make me lose my money while waiting for BetSafe to finally do the right thing and pay out my winnings!
I'm sure this dubious (I never thought so before!) casino has plenty more excuses up its sleeve just to avoid paying out winnings to its players. My experience with this site has been extremely negative, and to potential BetSafe players, I advise you to think twice before dealing with this slippery casino.
First of all good website design with easy navigation through mobile phone. A lot of different slots and sports betting in real-time. Nice promos, a lot of different payment methods. But not the best welcome bonus
I've interacted with countless live chat features across various platforms, but my recent experience with Betplay stands out in a very pleasant way.
Even though I had to wait a brief 2 minutes, once I got connected to an agent, they were already fully aware of my issue. I had encountered a small hiccup with their in-play betting feature, where a bet I placed seemed to have vanished from my active bets.
The agent quickly and professionally clarified my misunderstanding, walked me through the process, and ensured I was comfortable with the resolution.
Betplay's approach might be a bit different, but it's evident they prioritize offering a comprehensive solution rather than a rushed one. I genuinely appreciate their dedication to providing thorough customer service. It's a refreshing change! Honestly, it's impressive they maintain such rock-solid customer service, especially when dealing with quirky bunches like us gamblers all day. Hats off to them!
Amazing site and everything works perfect and easy so best online casino I played so far! I can recommend everybody this website and have fun and trust worthy site..
I believe that this platform is above-average and I hope that it will improve because I believe in its foundation. Alongside the casino, it has a sportsbook as well. It is not as refined as other top platforms but I think Betsafe is a solid find too.
I’ve been playing here for half a year, not very often but I still manage to earn some money. I usually play blackjack or other card games, but there is a big choice for those who like playing slot machines. When I win big sums of money I don’t have my profile blocked and money is transferred without any problems.
Not much to dislike, but if it would be something to point fingers on, the customer service - the times I´ve been in contact with em, it hasn't been that impressive, but no big deal in this case.
Discussion
Betsafe Casino discussion
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