Betsafe Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Betsafe Casino scored a High Safety Index of 8.9, which makes it a recommendable option for most players in terms of fairness and player safety. Continue reading our Betsafe Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Safety Index of Betsafe Casino – Is it fair and safe?
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Betsafe Casino, we have looked closely into the Terms and Conditions of Betsafe Casino and reviewed them. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
Betsafe Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we know, no relevant casino blacklists include Betsafe Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
In our comprehensive review of all relevant aspects, Betsafe Casino has attained a High Safety Index of 8.9. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, Betsafe Casino is related to 39 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Betsafe Casino. This connection has resulted in an increased Safety Index.
Betsafe Casino Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Betsafe Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Betsafe Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 3 complaints directly about this casino in our database, as well as 57 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,519 black points in total, out of which 3,095 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Betsafe Casino user feedback and reviews
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
The user satisfaction feedback of Betsafe Casino shared by 75 users has resulted in an Excellent User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Betsafe Casino company data and licenses
Betsafe Casino is owned by BML Group Ltd and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.
Betsafe Casino holds licenses issued by licensing authorities in these countries or regions: Sweden (Spelinspektionen), Malta (Malta Gaming Authority).
Win and withdrawal limits, payment options
Betsafe Casino accepts deposits via 19 payment methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, PayPal, Trustly, Maestro, Bank transfer, PagoDirecto, LuxonPay, Instant Payments by Citadel, Interac, MiFinity, Blixtpay, MuchBetter, Pago Efectivo, Swish.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 50,000 per day
No win limit
EUR 1,500,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at Betsafe Casino.
Language
Website
Customer support
Live chat
English
Spanish
Swedish
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Betsafe Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Betsafe Casino to be good.
Slots and casino games at Betsafe Casino
Betsafe Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games.
Games from 186 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, WMS, Scientific Games (SG Digital), Playson, iSoftBet, NYX Gaming Group, Nextgen Gaming, ELK Studios, Evoplay, Push Gaming, Eyecon, BGaming, GameArt, Endorphina, Bally, Barcrest, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Leander Games, Spinomenal, Rabcat, 1X2 Gaming, Booming Games, 2By2 Gaming, Iron Dog Studio, Realistic Games, Genesis Gaming, Ash Gaming, Relax Gaming, Quickfire, Betgames, Greentube, Genii, Ainsworth, Inspired Gaming, Jelly, PearFiction Studios, Probability Jones, Fantasma, Fuga Gaming, Game360, Live 5 Gaming, Old Skool Studios, Bluberi Gaming, Half Pixel Studios, Playzido, Indigo Magic, Wizard games, RFranco Games, Authentic Gaming, Boomerang, Apollo Games, G Games, Nailed it! Games, NetGaming, Touchstone Games, ALL41 STUDIOS, Darwin gaming, Sega Sammy, Northern Lights Gaming, Religa, On Air Entertainment, Wild Streak Gaming, YoloPlay, Four Leaf Gaming, Triple Edge Studios, Amusnet (EGT), Infinity Dragon Studios, Silver Bullet, PGsoft (Pocket Games Soft), Reel Play, Asylum Labs, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, Slingo, MetaGU, Neon Valley Studios, Max Win Gaming, Skywind Group, King Show Games, High Limit Studio, Pulse 8 Studios, AvatarUX, Peter & Sons, Blue Guru Games, Hammertime, Aurum Signature Studios, Design Works Gaming (DWG), Ingenuity Gaming, rocabee, Games Global, Snowcat Games, Golden Rock Studios, Rarestone gaming, Spinberry, Stormcraft Studios, Circular Arrow, Red7, 4ThePlayer, AreaVegas, The Games Company, Gacha studios, Ino Games, AceRun, Smartsoft Gaming, Oros Gaming, Prospect Gaming, Psiclone Games, Swintt, Felt Gaming, Win Fast, Wishbone, Slingshot Studios, Alchemy Gaming, Ad Lunam, Bulletproof Games, Skillzzgaming, Reflex Gaming, Shuffle Master, GONG Gaming Technologies, Saber Interactive, Fortune Factory Studios, Spribe, Gamomat, CandleBets, Enrich Gaming, Spearhead Studios, RAW iGaming, Bang Bang, Bet Digital, Foxium, Bally Wulff, Bad Dingo, Buck Stakes Entertainment, SpielDev, SlotMill, HITSqwad, Crazy Tooth Studio, Oryx, Games Inc., Leap Gaming, Switch Studios, Blue Ring Studios, Synot Games, Hot Rise Games, Present Creative, SlotMatrix, Stakelogic, Gamevy, SpinPlay Games, Neko Games, Gold Coin Studios, Zitro, Lucksome, Kalamba Games, Betradar, Side City, Core Gaming, Apparat Gaming, Just For The Win, Seven Deuce gaming, Sigma Gaming, MahiGaming, Games Lab, Snowborn Games, Electric Elephant, Hacksaw Gaming, Print Studios, Ruby Play.
Bonuses and codes offered by Betsafe Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 6 bonuses from Betsafe Casino based on the data from our database.
Note: In case you are looking for more information about this casino's bonus offers, visit our Betsafe Casino bonuses page.
Browse all bonuses offered by Betsafe Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(75)
User reviews of Betsafe Casino
This is a place to share experience with Betsafe Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Having trusted what seemed to be a reputable casino, BetSafe, and having undergone full verification there, when attempting to withdraw my winnings, I received the most absurd excuses from the administration of the site, claiming they couldn't proceed because they were awaiting verification of my data from other casinos. And this has been ongoing since October 2, 2023, and has not been resolved to this day!
Promising the safety of my bets (literally stated in the casino's name) and guaranteed withdrawal of funds, I was simply led astray as soon as it came to withdrawing my winnings. This verification confirmation from other sources had never come up before; it was simply invented on the spot, presumably to make me lose my money while waiting for BetSafe to finally do the right thing and pay out my winnings!
I'm sure this dubious (I never thought so before!) casino has plenty more excuses up its sleeve just to avoid paying out winnings to its players. My experience with this site has been extremely negative, and to potential BetSafe players, I advise you to think twice before dealing with this slippery casino.
First of all good website design with easy navigation through mobile phone. A lot of different slots and sports betting in real-time. Nice promos, a lot of different payment methods. But not the best welcome bonus
I've interacted with countless live chat features across various platforms, but my recent experience with Betplay stands out in a very pleasant way.
Even though I had to wait a brief 2 minutes, once I got connected to an agent, they were already fully aware of my issue. I had encountered a small hiccup with their in-play betting feature, where a bet I placed seemed to have vanished from my active bets.
The agent quickly and professionally clarified my misunderstanding, walked me through the process, and ensured I was comfortable with the resolution.
Betplay's approach might be a bit different, but it's evident they prioritize offering a comprehensive solution rather than a rushed one. I genuinely appreciate their dedication to providing thorough customer service. It's a refreshing change! Honestly, it's impressive they maintain such rock-solid customer service, especially when dealing with quirky bunches like us gamblers all day. Hats off to them!
Amazing site and everything works perfect and easy so best online casino I played so far! I can recommend everybody this website and have fun and trust worthy site..
I believe that this platform is above-average and I hope that it will improve because I believe in its foundation. Alongside the casino, it has a sportsbook as well. It is not as refined as other top platforms but I think Betsafe is a solid find too.
I’ve been playing here for half a year, not very often but I still manage to earn some money. I usually play blackjack or other card games, but there is a big choice for those who like playing slot machines. When I win big sums of money I don’t have my profile blocked and money is transferred without any problems.
Not much to dislike, but if it would be something to point fingers on, the customer service - the times I´ve been in contact with em, it hasn't been that impressive, but no big deal in this case.
Safety Index explained
Safety Index of Betsafe Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betsafe Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
26 Aug 2022
Complaints about related Rizk Casino
(Same management)
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Submitted:
09 Oct 2020
Complaints about related CasinoEuro
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
22 Feb 2022
Complaints about related Super Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
03 Jun 2022
Complaints about related Guts Casino
(Same management)
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Submitted:
05 Mar 2024
Show more complaints (+10)
Discussion
Betsafe Casino Discussion
Discuss anything related to Betsafe Casino with other players, share your opinion, or get answers to your questions.
