Vegasino Casino review
Accepts players from Canada
No Deposit Bonus:
Not available
Deposit Bonus:
100% up to C$750 and 200 extra spinsBonus T&C
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Payment methods
Show all (33)
  • Interac
  • Mastercard
  • VISA
  • PaysafeCard
  • MuchBetter
  • Skrill
  • Neteller
  • Neosurf
Withdrawal limits
 per month
C$10,500
 per day
C$750
NovaForge Ltd
NovaForge Ltd
2024
> C$20,000,000
OverviewBonuses1User reviews14Safety Index explainedDiscussion411Payment methods33

Vegasino Casino Review

Backed by an 8.6 Safety Index score and powered by 70+ providers, Vegasino delivers 36,200+ games, a 100% match bonus up to $750, and 200 free spins. With a fast sign-up process, Interac available, and speedy support, see what I thought of one of Canada's biggest casinos.

Key facts about Vegasino

Feature Details
Launch year 2024
Safety Index score 8.6
Provinces available All except Ontario
Welcome bonus 100% up to $750 and 200 free spins
Game count 36,200+
Providers with the most games Spinomenal, Yggdrasil, Play'n GO
Average withdrawal speed 3–5 business days

What stood out during my first visit to Vegasino casino

Vegasino scores a Safety Index rating of 8.6, which puts it in the top 19% of all casinos we've reviewed. This is an impressive score considering the site only launched in 2024. It ranks just above other Canadian online casinos like Spinsy and Supabet, which currently hold scores of 8.2 and 8.0, respectively.

What first caught my attention at Vegasino was the wide range of games from 70+ providers. The site boasts 36,200+ titles, including slots, jackpots, table games, and live dealer rooms. The game count is one of the largest in Canada, and, with so many providers at play, I knew there was a lot of variety to choose from.

Creating my account was quick, with just a two-step sign-up form and no document checks at the start. I also claimed the 100% match bonus of up to $750, 200 free spins, and a Bonus Crab with a $30 Interac deposit. That's in line with Spinsy and Supabet, though TonyBet offers a higher match of up to $1,000.

However, not everything impressed me. The Anjouan licence isn't the most reputable in the industry, and the lack of a mobile app was a letdown. Still, my overall experience was positive. I'll go into more detail in my full Vegasino casino review below.

Vegasino's strong points

  • Wide collection of games – I appreciate Vegasino's 36,200+ games, covering slots, table games, jackpots, and live dealer titles. In comparison, a site like Lemon Casino features 5,400+.
  • Telegram customer support – The casino provides Telegram customer support, which is rare and unavailable at TonyBet, Legiano, and PlayAmo.
  • Intuitive interface – The site's interface is intuitive with clear sections and a game count for each category. This made browsing the platform easy, although some other sites use a similar layout.

Vegasino's low points

  • Weaker gaming licence – The Anjouan licence is not as well recognized as those from Curaçao or Kahnawake.
  • No app – Unlike TonyBet, with a dedicated app, you can only play at the Vegasino mobile site.

Insights into Vegasino bonuses and promotions

After creating my Vegasino casino account, I claimed the 100% match bonus of up to $750 with 200 free spins and a Bonus Crab. And it was easy to get through the cashier after my first deposit.

This offer is similar to what's available at Spinsy and Supabet. It sits at the low end compared to other Canadian casino bonuses. TonyBet, for example, gives a bigger match of up to $1,000, although it comes with just 100 free spins. If you're after an even bigger welcome bonus package, our LuckyWins casino review noted that it offers new players up to $8,000 and 500 free spins.

To activate the Vegasino bonus, I deposited $30 using Interac, which is the minimum required. Unfortunately, Neteller and Skrill don't qualify for the bonus. TonyBet doesn't have this restriction, so I would head there if you're looking to use those.

The wagering requirements are 35x on the deposit plus bonus amount, and 40x for the free spins. I think this is a bit more reasonable than TonyBet's 50x overall. I also liked that you get 10 days to use the bonus. This is longer than LuckyWins, where I only had seven days and felt pressured to use my bonuses as soon as possible. I'll cover the other types of Vegasino promos below.

Best bits of the welcome bonus

  • Rewarding welcome offer – The 100% bonus up to $750 aligns with bonuses at other top casinos like Spinsy and Supabet.
  • High free spins amount – Vegasino adds 200 free spins in its welcome offer, which beats the 100 spins at TonyBet and LuckyWins.
  • Moderate wagering requirement – I only had to wager 35x to cash out, unlike the 50x I found at TonyBet.
  • Low minimum deposit – With a $30 minimum deposit, I received the Vegasino welcome offer. Meanwhile, casinos like LuckyWins require up to $45.
  • Sufficient validity period – Vegasino's 10-day duration to use the bonus is longer than the seven days I encountered at LuckyWins.

Shortcomings of the bonus

  • Separate wagering requirement – Vegasino has 35x wagering requirement for the cash bonus and 40x for free spins. I think this split can confuse players who are new to online casinos.
  • Excluded payment methods – Neteller and Skrill are excluded from the Vegasino bonus, but I could use these payment methods to claim bonuses at LuckyWins and TonyBet.

Overview of the sign-up promo

Feature Details
Free spins 200 free spins
Bonus amount 100% deposit match up to $750
Wagering requirements 35x for deposit + bonus and 40x for free spins
Expiry 10 days from claim
Contribution rates 100% for slots, 10% for table, live dealer, video poker, and Plinko games
Other bonuses Prize drops, time-limited offers

What other Vegasino bonus offers are available?

Vegasino doesn't have many standard bonuses beyond the welcome promotion. I couldn't get a no deposit bonus, but not every casino on the Canadian market offers them. Currently, Spinrise is one of the casinos with such an offer.

However, most bonuses on the site are time-limited, without any reloads, cashback, or free spins. This is unlike other Canadian casinos such as LuckyWins, which offer promotions almost every day of the week and keep things exciting. While going through my Legiano casino review, I also got free spins and reloads weekly.

The silver lining is that Vegasino has a VIP Club. It's tier-based with increasing rewards as you move from one level to the next. In the club, you can claim cashback and personalized offers and leverage benefits, such as higher withdrawal limits and a personal account manager.

Time-limited promotions to know

  • Roulette Run $12,000 – You can bet a minimum of $1.50 in eligible live roulette tables for a chance to win a share of the prize pool.
  • Kash Drops 241,000 Prize Drops – This promotion offers a random prize from the pool if you bet at least $0.75 on any of the 53 eligible games.
  • Live Trivia Game with $4,500 prize pool – The trivia promotion takes place every Tuesday and Thursday. If you answer all questions correctly, it rewards you with a share of the prize pool.

Expert tip: Since most Vegasino casino offers are time limited, I suggest keeping tabs on the promotions page. You can turn on bonus notifications to receive updates as soon as they're released.

A look at Vegasino's casino games

During my Vegasino review, I was impressed by the combination of 36,200+ games from 70+ developers. Having a strong gaming mix like this ensures there's variety, which is something that a seasoned player like me will enjoy.

The range of real money casino games puts the site on par with competitors like Supabet and narrowly short of Legiano, which has 37,800+ titles. However, it's significantly wider than Lemon Casino's 5,400+ games.

Overall, the Vegasino casino library is well-rounded. I found 32,300+ real money slots, 1,400+ live dealer games, 800+ table games, 3,600+ jackpots, and 350+ instant games. There's something for any kind of player. The site's leading games providers include Spinomenal, Play'n GO, Yggdrasil, Hacksaw, Microgaming, and ICONIC21.

I played slots like Majestic King by Spinomenal and Invictus by Hacksaw Gaming. My sessions were fun thanks to the wilds and free spins in Majestic King, and the three bonus rounds plus multipliers in Invictus.

For table and live dealer titles, I checked out American Blackjack by Betsoft and Gravity Roulette by ICONIC21. The blackjack title followed the classic rules, while the roulette game added an interesting twist with up to a 1,000x multiplier. Aviator by Spribe was my go-to instant game, thanks to the fast rounds and Provably Fair technology.

The one drawback is that demo mode isn't always available. From my checks, the option sometimes only works on mobile, and not when logged in. This is unlike a site like TonyBet, where I can choose demo mode or real money play each time.

Despite the demo mode limitation, the Vegasino game variety and quality are still excellent and kept me entertained as I explored the library.

Highlights of the game collection

  • Extensive collection – The 36,200+ game library at Vegasino beats competitors like Lemon Casino with 5,400+. With 70+ providers, there's enough game variety to keep you entertained.
  • Clean interface – Vegasino neatly arranges its game lobby, highlighting the total number of titles in each section. Interestingly, the jackpot section is standalone from regular slots at Vegasino, which I didn't see at TonyBet or JustCasino.
  • Fast-loading time – Most Vegasino games load under six seconds, and I didn't experience any major lag. This equals my experience on top sites like Supabet and Spinsy.

Drawbacks of the game collection

  • Limited demo mode – I could only access demo mode on mobile before logging into my account. This wasn't the case during my TonyBet and Lemon Casino reviews, where I could play demo mode on any device, logged in or not.
  • No originals – Vegasino doesn't have any in-house original crash games, which are the trend at online casinos today. I found some at Lemon Casino, however, including The Book of Lemon, a personal favourite.

How to play free demos at Vegasino

To play free casino games, you have to use a mobile device. The option appears when not logged in, so it's best to check it out before creating your account. This is unusual as most casinos let you play free games on desktop or mobile, including Supabet.

Leading game providers

The games at Vegasino casino are from 70+ software providers, which is similar to Supabet and Legiano, but lower than PlayAmo's 120+. The top three providers at the casino are Spinomenal with 690+ titles, Yggdrasil with 440+, and Play'n GO with 430+.

These are among the biggest names in the industry and are trusted by some of the most reputable casinos and players alike. As mentioned, the casino does not have in-house originals. Instead, the site offers exclusives from third-party brands like Betsoft and ELA Games.

However, I did miss seeing some big names like Pragmatic Play, Evolution, and NetEnt. Vegasino features these names in other countries where it operates, but not in Canada. Nonetheless, my verdict is that the range of providers at Vegasino offers sufficient variety for players who like to vary their gameplay.

Inside Vegasino's live casino section

The casino has over 1,400 live dealer games. This is decent and is a similar number to what our reviews of Supabet, Legiano, and Spinsy uncovered.

The top providers behind Vegasino's live dealer games are Winfinity, Stakelogic, OnAir, and ICONIC21. These aren't the most famous brands, but they still deliver. A couple of standout games I enjoyed were Gravity Roulette by ICONIC21 and Gold Salon Blackjack by OnAir. Still, I would have loved to see titles from Evolution and Pragmatic Play, two of the bigger game providers in the industry.

Expert tip: Check the New section if you're interested in the latest games from software providers. Meanwhile, you can visit Top to check out what other Canadian players are playing.

Depositing and withdrawing at Vegasino casino

Vegasino offers 15 payment methods, including Interac, Visa, Mastercard, and cryptocurrencies. This is above average for Canada, with most casinos offering eight options.

Vegasino's minimum deposit is generally $20, except for PaysafeCard, which is $15. Bitcoin requires a deposit of at least the equivalent of $45. Sadly, these limits are higher than some competitors I've reviewed. For example, Lemon Casino sets a minimum of $10 for CAD and $30 for Bitcoin.

Withdrawals are also fee-free and available through many of the same methods. Processing times vary by provider. Interac withdrawals are usually instant or completed within a day.

Bank transfers can take up to five days, which aligns with the 3-5 day periods found at competitors. Crypto withdrawals with Bitcoin, Litecoin, and Dogecoin may take up to 24 hours, which is a little slower than usual. It's still, though, quite fast compared to traditional banking methods.

Upsides of the payment methods

  • Friendly minimum deposit – The average $20 minimum deposit is moderate, not difficult to meet, and like what I found in many other casinos.
  • Low minimum payouts for Interac – The casino allows $10 withdrawals via Interac, which is on par with the likes of Lemon.
  • No fees – While Lemon has some withdrawal fees, this site doesn't charge any, which is great for players looking to enjoy all their rewards.

Downsides of the payment options

  • Slow average withdrawal time – Vegasino takes up to five days for payouts, which can improve, as at TonyBet, I received e-wallet and crypto withdrawals within 12 hours.
  • High Bitcoin minimum deposit – The minimum deposit with Bitcoin is $45, but Lemon allows $30.
  • Limited banking options – Other casinos, like Lemon, allow no less than 20 payment methods.

How to deposit at Vegasino in five steps

  1. Tap the orange wallet icon at the top right
  2. Select your preferred payment method
  3. Enter the amount you want to deposit
  4. Click the Deposit button and enter your payment details
  5. Authorize and submit the transaction

Vegasino min. deposits and withdrawal speeds

Payment method Min. deposit Withdrawal time
Interac $20 Up to one day
Visa $20 -
Mastercard $20 -
MuchBetter $20 Up to 5 days
Neosurf $20 -
PaysafeCard $15 -
Skrill $20 1 to 3 days
Neteller $20 -
CashtoCode $20 -
Jeton $20 Up to 5 days
MiFinity $20 Up to 5 days
Bitcoin $45 Up to 24 hours
Litecoin $20 Up to 24 hours
Dogecoin $20 Up to 24 hours
Bank transfer - Up to 5 days

Expert tip: I recommend using Interac for withdrawals at Vegasino because of the lower minimum withdrawal. You may want to skip BTC since the minimum withdrawal amount is the equivalent of $90.

My take on Vegasino's security

After Casino Guru's evaluations, Vegasino scores a Safety Index of 8.6. The rating places the site in the top 19% of all casinos in the Casino Guru database. Also, it's solid, especially compared to JustCasino (6.8), which, although large, falls behind.

Notably, our tests show the casino is big, which is a plus in terms of reputation and ability to pay out winnings. Its owner, NovaForge Ltd., also runs popular Canadian casino sites like Supabet and Spinsy, which means Vegasino shouldn't have any issues paying out to players. I also didn't see any major complaints from Vegasino players, and the site's terms are mostly fair.

The casino holds a licence from the Anjouan Gaming Board. It isn't as widely recognized as Curaçao or Kahnawake's licensing authorities. In comparison, PlayAmo (8.0) and Lemon Casino (9.8) have licences from the Curaçao Gaming Authority. Meanwhile, TonyBet holds a more trusted license from the Kahnawake Gaming Commission, which is older and holds international trust from the gaming community.

Vegasino earns its High rating thanks to its size, generally fair T&Cs, lack of direct player complaints, and established track record.

Main security benefits

  • Solid Safety Index score – At 8.6, Vegasino scores a higher Safety Index than Spinsy (8.2) and JustCasino (6.8). The operator behind Vegasino, NovaForge, also runs other top-rated sites like Supabet.
  • Fast complaint resolution – Vegasino has resolved 64+ valid complaints in the Casino Guru database. None were unresolved at the time of writing, which is impressive.
  • Fair terms and conditions – The casino's T&Cs are generally fair, especially when compared to Monro Casino's, which include some less favourable terms. I didn't see Vegasino on any casino blacklist during the course of my review.

Security pitfalls

  • Anjouan licence – Vegasino's licence holds it back. The authority isn't as well recognized as Curaçao or Kahnawake, which license Lemon Casino and TonyBet respectively.
  • Extra safety tools – Vegasino lacks two-factor authentication (2FA) and safe gaming tools, which are commonly available at other casinos such as TonyBet.

More security factors to keep in mind

Vegasino doesn't perform too favourably in terms of additional safety features. While the site provides reliable encryption using SSL technology, I didn't see two-factor authentication (2FA) for extra player security.

In terms of responsible gaming, I requested self-exclusion by contacting customer support. Unlike at TonyBet, I didn't see tools for setting deposit, wager, or session limits. Vegasino could do better in this regard.

Expert tip: I set my own deposit and time limit tools to stay in control since Vegasino only supports self-exclusion. Consider doing the same.

Accessing Vegasino casino on mobile

I tested the site via my smartphone browser. It's responsive and adapts well to fit any screen, so all features display properly. Nevertheless, this is standard for a modern online casino.

Right now, there's no Vegasino app. I consider this a drawback, but many other Canadian online casinos like PlayAmo and LuckyWins also don't have apps. TonyBet is one of the few exceptions, with a mobile casino app available on both Google Play and the App Store. The silver lining is that the Vegasino mobile site is fast loading, and games rarely lag.

The one issue I had was the lack of a bottom menu with buttons to essential sections. I got this on Lemon Casino and TonyBet, and it helped me access casino games, live casino titles, and deposit, with a few taps. Vegasino casino features a collapsible one at the top left instead, which is slightly jarring.

It would be great if Vegasino introduced a dedicated app and improved its mobile interface. However, the site is still smooth for playing games, which is what matters most.

Positive sides of the mobile experience

  • Complete features – I saw the same games, bonuses, and payment methods on the mobile site as on the desktop platform.
  • High responsiveness and speed – Like other top Canadian casinos, the Vegasino mobile site adjusts to fit any screen. My analysis confirms that most pages on the Vegasino mobile site load in 0.9 seconds or less on average.
  • Easy navigation – The mobile menu is collapsible for a fuller view when browsing or playing games. Also, Vegasino casino games are from modern software providers, meaning they're well-optimized for mobile devices.

Weak signals of the mobile experience

  • No dedicated app – Vegasino doesn't have an Android or iOS mobile app like TonyBet.
  • Lacks a bottom menu – I consider bottom menus as essential for mobile casino interfaces. Lemon Casino offers it, but Vegasino doesn't.

Expert tip: I installed the Vegasino mobile site as a progressive web app (PWA) on my iPhone using Safari. You can do the same on Android with Chrome to make access faster.

Checking out the Vegasino support team

At Vegasino casino, customer support is available 24/7 through live chat, Telegram, email, and a help centre. I tried the live chat option first and was connected to an agent within three minutes. It's a fair response time, as the average on most other casinos I've reviewed is five minutes.

The live chat agent was friendly and helpful when answering my questions about withdrawals. However, the response was sometimes a bit slow later in the conversation, with pauses of up to two minutes. I wasn't worried, though, as it's common with other sites, too.

Vegasino's Telegram option impressed me the most, as it's not something you see every day. For comparison, TonyBet and Legiano offer live chat and email, but no Telegram support. After messaging, I got a response within minutes, and the operator was kind and professional, which is always great for players who need help.

I do prefer the floating chat icon at the bottom right of the TonyBet website for quick access to the live chat. In contrast, you can only launch live chat at Vegasino via the menu or footer.

When I tested the email option during my review, I received responses in under 24 hours, which is standard across most casinos. The help centre is also reliable for queries on payments, verification, and bonuses. My experience with support at Vegasino was decent, and I can only ask for small improvements for quicker response times and live chat access.

Advantages of the customer service

  • 24/7 customer service – Vegasino joins reliable online casinos in Canada with round-the-clock customer support. The three-minute response time is better than some sites, which take up to five minutes to answer.
  • Telegram support – You can get help on Telegram at Vegasino, which isn't available at TonyBet or Legiano.
  • Comprehensive help centre – Vegasino's help centre covers important areas like payments, casino games, bonuses, and verification. I found it useful for DIY solutions.
  • Moderate email support – With replies within 24 hours, Vegasino performs well in terms of email support. Some other casinos I've played at take over 48 hours.

Disadvantages of the customer service

  • No phone channel – Vegasino has no phone customer support option, although this is rare at other CA casino sites.
  • Lacks live chat icon – Unlike TonyBet, Vegasino doesn't feature a floating icon at the bottom right for quick live chat access.

How we tested the support options

Support channel Response time
Live chat 3 minutes
Email Within 24 hours
Telephone N/A
Social media A few minutes

Expert tip: If you want to seek help in French, first set the overall language of the site to French. When you launch the live chat, you can directly ask for an agent who speaks French.

Five steps to sign up at Vegasino Canada

I created my Vegasino casino account in less than a minute after I visited the site. The registration form has just two steps: one for login credentials and the other for personal information.

After tapping the registration button, I selected the casino welcome bonus. Then, I entered my email, created a secure password, and accepted the terms and conditions in the first stage. Moving on, I entered details such as my name, address, phone number, and date of birth. Once I submitted, I had instant access to my account.

Here are the steps to follow if you also want to sign up:

  1. Visit the Vegasino casino website
  2. Tap Register at the top right and choose your welcome bonus
  3. Enter your email, create a password, and accept the T&Cs
  4. Fill out your details on the next page
  5. Tap Create Account to submit your registration and access your account

Final thoughts from my Vegasino casino review

I left Vegasino with a favourable view of the site's offerings, though there are a few areas for improvement. From the start, the welcome bonus of 100% up to $750 with 200 free spins is competitive, with moderate wagering requirements.

The wide game library ensured I had many titles to choose from, and my sessions were not boring. However, the lack of a demo mode I experienced when logged in is inconvenient, as I couldn't test games without playing with real money.

Payments weren't a hassle thanks to the range of fiat and cryptocurrency options. I consider the low $10 minimum for Interac a highlight, as it makes withdrawals fast and simple.

The fact that Vegasino offers Telegram support is quite impressive. I've reviewed a lot of Canadian casinos and very few offer support through social messaging apps. The quick responses were also reassuring.

Security and licensing are the main areas where Vegasino can improve. The Anjouan licence isn't the most renowned and the absence of safe gaming tools needs improving. Nevertheless, Vegasino is still a trusted casino due to its large size, ensuring that payouts are always in safe hands.

Ultimately, Vegasino merits its 8.6 Safety Index score, which again, is impressive for a relatively new casino, and I consider the site a reliable choice for Canadian players.

About the casino

  • Owner – NovaForge Ltd.
  • Other casinos in the same ownership group – Supabet, Spinsy, Slotuna, Winbay, Mafia Casino, Kripty, Winsane, Cashwin, Goldspin, Cashed, Casinoly, QuickCasino, Winota, VIPcasino.io, OhMySpins, Zip Casino, MonsterWin, Powbet, Sushi Casino, Joker8, ZetCasino, Spinaro, FEZbet, QuickWin, GreatWin, Kyngs, Betovo
  • License – Anjouan Gaming Board

Additional facts

  • Head office – 15684 PO Box 1212 Hamchako, Mustamudu, Autonomous Island of Anjouan, Union of Comoros
  • Other countries the casino's available in – Brazil, Italy, France, Germany, Spain, India, Mexico, Nigeria, Canada, Philippines, Japan, South Africa, Argentina, Australia, New Zealand, Colombia, Portugal, Finland, Norway, Ireland, Greece, Turkey, Czech Republic, Hungary, Poland, Kazakhstan.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
100% up to C$750 and 200 extra spinsBonus T&C

Payment methods

Payment methods
Show all (33)
  • Interac
  • Mastercard
  • VISA
  • PaysafeCard
  • MuchBetter
  • Skrill
  • Neteller
  • Neosurf
Withdrawal limits
 per month
C$10,500
 per day
C$750

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (15)
English customer support
All languages (15)
English live chat
All languages (15)

Game providers

Show all (114)
  • Novomatic
  • Pragmatic Play
  • TaDa Gaming
  • Merkur Gaming
  • Blueprint Gaming
  • Big Time Gaming
  • Playson
  • Betsoft Gaming

Casino screenshots

Vegasino_Casino_homepage_desktop
Vegasino_Casino_game_gallery_desktop
Vegasino_Casino_promotions_desktop
Vegasino_Casino_homepage_mobile
Vegasino_Casino_game_gallery_mobile
Vegasino_Casino_promotions_mobile

Positives

  • Deposits and withdrawals via cryptocurrencies
  • Huge selection of game providers
  • Live chat support is available 24/7
  • Live dealer games are available

Negatives

  • Players from some countries do not qualify for any bonuses
Casino Bonuses (1)

Vegasino Casino bonuses

Browse all bonuses offered by Vegasino Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
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User reviews (14)

User reviews of Vegasino Casino

This is a place to share experience with Vegasino Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Bad

Rated by 14 users

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Casino Guru
We want players to understand gambling.
• 4 months ago
This casino really has no intention of paying, they invent various situations. I received an email saying that I canceled my withdrawal after 3 days of requesting the withdrawal, I contacted the support and they said that there may have been some filling error (not true), right after that I try to enter the account and it says that vegasino does not allow me to access the site. I have money stuck in my account and I can't withdraw it, the support said that in the search bar I should delete a number, it turns out that I deleted it and the error is the same, I sent a video of the mobile screen and they know that there is no error on my part. I'm not satisfied with their attitude of holding on to the money so as not to pay, I really think it's a scam.
  • Nothing at the moment
  • They cancel the withdrawals, saying that there may have been a technical error
  • They block access to the account in order to prevent the withdrawal request, then cancel the withdrawal afterwards
• 5 months ago
I was really looking forward to Vegasino, I had a really good gut feeling about it. Now unfortunately I am pretty disappointed. It's just my personal opinion but I think it's pretty unfair to the customers that payouts just don't work on the weekend. Friday evening, you're chilling out and decide to make a deposit at Vegasino - not a really smart decision. A NO GO for me. No, it's completely incomprehensible and very tactical. You do win often and relatively quickly, but there are very few wins from Friday evening to Monday, SOMETIME(!!!) the payout comes! It's the same with all related casinos. So huh?! What?! Definitely the first and unfortunately last time, no matter what the selection of games or I don't know what, deliberate manipulation that is basically "in the contract" is sheer cheek in my opinion. Definitely never again. Unfortunately.
  • Professional and competent staff
  • Live Chat (I think) 24/7
  • Finance Department - "Payment Team" has the weekend off!
  • Deposit from 20€
  • Verification & payout within 48 hours
• 5 months ago
With a winnings of 5000 euros, it takes two months to withdraw because each 500 euros takes a week...that's miserable....
  • Payout almost impossible
  • Chat long waiting times and unfriendly
  • Withdrawal limit 500eur per day
• 6 months ago
Casino having problems processing payments, my withdrawal hasn't been processed for 10 days.
  • Time-consuming or non-existent surveys
• 7 months ago
If you play here and win you have to go after your money!!!
It usually takes 5-8 working days!!
Just annoying
  • Payout takes days
• 7 months ago
They actually have a good variety of games. But support take ages to reply and payments took ages to get approved, around 4 days which is a bit long. I will still give it another try, as maybe it took long since it was my first time depositing.
  • Variety of games
  • Slow payments
  • Slow support response
• 8 months ago
Do not sign up for this casino. Regardless off having the same games as any other site, the main think us player care about is how fast will they pay you. I made multiple 2k + deposits and they have no problem taking that instantly, I hit a big win 14k and customer support tells me i'm only allowed to process 1500 at a time and it can take up to 3 business days just to be REVIEWED before its even approved. Basically this scam is taking advantage of the inpatients of gamblers and want to tempt you into bricking your balance before you get paid. shit, even the CANCEL BUTTON IS HUGE and the "status" of your withdrawl button is super tiny close together in hope of a miss click because in their fine print if you cancel a transaction even on accident after waiting days you have to start the bullshit waiting process all over again. any other site i've played on you can make MULTIPLE $9999 withdrawls in one day and paid out anywhere between 10 minutes > less than 24 hours.
  • insanely slow withdrawl
  • limited amount withdrawl depending on "account level" which isn't even displayed
  • Up to 3 business days just to get your withdrawl approved before it's even SENT
  • They want you to lose your Winnings being impatient
• 8 months ago
However, you only get the payout at some point; it takes at least four business days... I don't recommend this casino. The support is also incompetent.
  • NOTHING IS REALLY GOOD
  • payout
  • support
• 10 months ago
I registered at the casino three weeks ago, deposited 300 euros straight away and also got a bonus which only expired after hours of playing!! Then I got a bit lucky and won a thousand euros in cash, thought yay, I'll make a withdrawal straight away and lo and behold, 3 weeks later there's still nothing in my account!! After several chats I was just put off and an email to support also had no result, I think this is a real scam!! I'll probably only get the money through my lawyers!!!!
  • Unfortunately there is nothing positive
  • No payout
  • No level increase
  • Casino support via email no response
  • I can not recommend it under any circumstances
• 10 months ago
Really bad behavior... My account was simply reopened even though I no longer have anything to do with casinos. When I asked, they said it was a technical error. I keep getting free spins and advertisements for bonuses, but the account remains open despite many attempts and there is no chance of closing it again.
  • Many game providers
  • Opened an account without permission that was closed due to gambling addiction
  • Don't close it again
  • Support and writing emails don't help.
  • Constantly receive advertisements for free spins and bonuses since
• 11 months ago
Overall it was horrible. I wish this rating site would take people’s own stories into account when giving a site a rating. This would be 3/10 for me.

Long withdrawal times on purpose so you cancel withdrawals and you can’t verify untill you wait 3 days for them to cancel your first withdrawal saying you need to verify.
You can’t verify before going through this.

Support staff is terrible don’t help at all no sense in having them on the site.

There goal is to get you in and lose money and if you win they will drag it out as long as they can hoping you give it back
Please avoid this casino

O and there daily withdrawal limit is only 750
  • Long withdrawal times
  • Customer service is like talking to a robot
  • Low withdrawal limits
  • Lower your vip stays as soon as you cash out
  • No verification until waiting 3 days for them to decline your withdral
• 11 months ago
I've been waiting for the eighth business day for my payment to be processed. I contact them with any questions and either don't get an answer or their answer is to wait patiently. Everything is fine with my payment. Once I finally get my money, I'll never play on this site again.
  • Withheld payments
• 1 year ago
One more good looking casino what is ruined all other ways.
Zimpler withdrawal happen other casino few minutes, here 3 working days.
No responsibility tools, not even under development



Now i wait my cashout and then closure. Avoid this kind of new not player-friendly casino's, it is so many better casino available.
  • Looks ok
  • Good selection of provider
  • No responsibility player tools
  • Slow zimpler withdrawal.
• 1 year ago
They do not respect the decision of the user to close an account even though they say that I am a gambling addict. They let me continue losing money after requesting immediate closure.
  • Good variety of games
  • Fast payment methods
  • Slow refunds
  • They do not respect responsible gaming
Safety Index explained

Safety Index of Vegasino Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Vegasino Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.6/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • Bonus winnings must be withdrawn immediately after meeting the wagering requirement to avoid additional winnings being capped
    T&C copied from the casino's website (in English):
    Read more
  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more

Other factors

  • Low withdrawal limit: 7,000 CHF / month

Complaints about Vegasino Casino and related casinos

(1612)
1,612All44Opened5Unresolved715Resolved848Rejected

Complaints directly about Vegasino Casino

Show more complaints (+10)
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