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OverviewBonusesUser reviews22Safety Index explainedDiscussion97Payment methods24
MonsterWin Casino Review
MonsterWin Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. In terms of player safety and fairness, MonsterWin Casino has a High Safety Index of 8.1, which makes it a recommendable casino for most players. Read our MonsterWin Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index of MonsterWin Casino – Is it fair and safe?
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of MonsterWin Casino, we meticulously evaluated and analyzed the Terms and Conditions of MonsterWin Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
According to our approximate calculation or collected information, MonsterWin Casino is a very large online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
We did not find MonsterWin Casino on any relevant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
On the whole, also considering other contributing factors in our assessment, MonsterWin Casino has achieved a Safety Index of 8.1, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
Note: According to our records, MonsterWin Casino is related to 32 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of MonsterWin Casino. The relationship between these casinos has led to a higher Safety Index than it would have been otherwise for this casino.
MonsterWin Casino T&Cs
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of MonsterWin Casino to be mostly fair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to MonsterWin Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 1 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,092 black points in total, out of which 788 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of MonsterWin Casino
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
MonsterWin Casino has a Mixed User feedback score based on the 22 user reviews in our database. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
MonsterWin Casino company information and licenses
MonsterWin Casino has estimated annual revenues higher than $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
To the best of our knowledge, MonsterWin Casino has not been granted a license by any gambling regulatory authority.
About payment methods and win and withdrawal limits
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 500 per day
No win limit
EUR 7,000 per month
USD 500 per day
USD 7,000 per month
NOK 5,000 per day
NOK 70,000 per month
CAD 750 per day
CAD 10,500 per month
AUD 800 per day
AUD 10,500 per month
HUF 200,000 per day
HUF 2,800,000 per month
BRL 1,850 per day
BRL 32,000 per month
CHF 500 per day
CHF 7,000 per month
CLP 425,000 per day
CLP 5,950,000 per month
CZK 12,500 per day
CZK 175,000 per month
NZD 1,000 per day
NZD 13,000 per month
PLN 2,000 per day
PLN 31,500 per month
ZAR 8,000 per day
ZAR 112,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at MonsterWin Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
German
24/7
Finnish
24/7
Italian
24/7
Czech
24/7
Greek
24/7
French
24/7
Hungarian
24/7
Norwegian
24/7
Polish
24/7
Turkish
24/7
Arabic
24/7
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Since customer support can assist you with problems related to registration process at MonsterWin Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say MonsterWin Casino has a good customer support based on the responses we have received during our testing.
Slots and casino games at MonsterWin Casino
You can play these types of games at MonsterWin Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 115 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Evoplay, SA Gaming, GameArt, Endorphina, PariPlay, Habanero, Red Rake Gaming, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Relax Gaming, Betgames, FBM Digital Systems., Digitain, Turbo Games, Platipus, Amigo Gaming, Mancala Gaming, Spinmatic, Apollo Games, G Games, NetGaming, OneTouch, Kiron Interactive, Galaxsys, Revolver Gaming, On Air Entertainment, Reevo, PLAYHUB, Mascot Gaming, Amusnet, PlayPearls, Givme Games, Ela Games, 100HP Gaming, Skywind Group, Caleta Gaming, Iconic21 (BETER Live), AvatarUX, Imagine Live, 3 Oaks Gaming, CT Interactive, Shady Lady, Winfinity, Vibra Gaming, Spinberry, Playnetic, 7777 gaming, Smartsoft Gaming, Swintt, Tequity, BF Games, Spribe, Gamomat, Expanse Studios, Arcadem, CandleBets, Betsolutions, Bally Wulff, SlotMill, Vivo Gaming, Onlyplay, Bombay Live, Salsa Technology, Oryx Gaming, Penguin King, Gaming Corps, VoltEnt, Ortiz, Gamebeat, Kajot, Hölle games, GameTimeTec, Fugaso, Felix Gaming, Stakelogic, Fazi, Zitro, Gamzix, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, PatePlay, InOut, RakeRocket, EGT Digital, Barbara Bang, Clawbuster, Rogue Gaming, Hacksaw Gaming, Solidicon, Ruby Play.
MonsterWin Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from MonsterWin Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: Visit our separate page on MonsterWin Casino bonuses to learn more about this casino's offers.
Browse all bonuses offered by MonsterWin Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(22)
User reviews of MonsterWin Casino
This is a place to share experience with MonsterWin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
trust me guys im 100% legit and mosterwin is a scam site dont fall for the fake reddit bots and what not. monsterwins is not legit withdrawal has been in review for 3 month and i still havent got the paid. use chatgpt to find a reliable online casino not apps such as reddit, lesson learnt. and please for those who were able to withdraw please help me withdraw from this scam site or help me get a refund please
this is a scam site!
withdrawal has been in review for 3 weeks
customer service always says the same thing and doesnt help
I no longer have an account at this casino and I have even deleted the email I used to avoid any phishing attempts. Guys, what I am telling you is true and I have no reason to lie. Besides, this casino is reprehensible, as can be seen from all the complaints and comments about it.
I made a deposit of €200, which I increased to €15,000 by playing. When I requested a withdrawal according to the regulations, my transaction was never completed and remained in the evaluation stage for 60 full days. When I contacted the support chat, I was constantly told that the relevant department was reviewing my request… for two months. In the end, I never received my money.
Secondly, the casino tried to steal money from my bank card. My bank informed me over the phone that there was an attempted theft. Luckily I didn't have much money in my account, but they tried to deduct €299.
This casino is really a scam. Be careful with your money!
Δεν έχω πλέον λογαριασμό σε αυτό το καζίνο και έχω διαγράψει ακόμα και το email που χρησιμοποιούσα, για να αποφύγω οποιαδήποτε προσπάθεια phishing. Παιδιά, όσα σας λέω είναι αλήθεια και δεν έχω κανένα λόγο να πω ψέματα. Άλλωστε, το καζίνο αυτό είναι κατακριτέο, όπως φαίνεται από όλες τις καταγγελίες και τα σχόλια που υπάρχουν γι’ αυτό.
Έκανα κατάθεση 200€, την οποία αύξησα σε 15.000€ παίζοντας. Όταν ζήτησα ανάληψη σύμφωνα με τους κανονισμούς, η συναλλαγή μου ποτέ δεν ολοκληρώθηκε και παρέμεινε στο στάδιο αξιολόγησης για 60 ολόκληρες μέρες. Όταν επικοινωνούσα με το chat υποστήριξης, μου έλεγαν συνέχεια ότι το αρμόδιο τμήμα εξετάζει το αίτημά μου… επί δύο μήνες. Τελικά, ποτέ δεν έλαβα τα χρήματά μου.
Δεύτερον, το καζίνο προσπάθησε να κλέψει χρήματα από την τραπεζική μου κάρτα. Με ενημέρωσε η τράπεζά μου μέσω τηλεφώνου ότι υπήρξε προσπάθεια κλοπής. Ευτυχώς δεν είχα πολλά χρήματα στον λογαριασμό, αλλά προσπάθησαν να αφαιρέσουν 299€.
Το καζίνο αυτό είναι πραγματικά απάτη. Προσοχή στα χρήματά σας!
Poles good at not paying profits
Πόλοι καλοί στο να μην πληρώνουν κέρδη
Almost had money stolen from my card. THIEVES BEWARE READ BELOW!!!!!
Παραλίγο υποκλοπή χρηματων Από την κάρτα μου. ΚΛΕΦΤΕΣ ΠΡΟΣΟΧΗ ΔΙΑΒΑΣΤΕ ΑΠΟ ΚΑΤΩ!!!!!
Luckily, I only deposited €15 to try out the casino. I wanted to withdraw the resulting €25. I've been waiting for the payout for four days now!
Who knows if and when the amount will be paid out? Especially for larger amounts, it's probably not possible!
Ich habe zum Glück nur 15€ eingezahlt um das Casino auszuprobieren. Die daraus entstandenen 25€, wollte ich auszahlen. Auf die Auszahlung warte ich nun schon 4 Tage!
Wer weiß ob und wann der Betrag ausbezahlt wird. Grade bei höheren Beträgen wahrscheinlich gar nicht!
Very pathetic. I will never ever recommend anyone to play on this site. Their intention is not to give players winning money. They keep on saying that their finance department is working on it.
Withdrawal takes ages to get.
Their customer service representatives are trained to read a written script.
This site is a complete scam. After winning a grand prize 3 mo the ago, every withdrawl has been left on pending. Ive contacted customer support dozens of times and the responce is always the same. I am also pretty certain that there customer service is just bots, no real persons. They are no help and never vary there responces. They also refuse to share there legal information. Its a scam, 100% plain and simple. Do not understand any circumstances use this site.
I can't recommend Monsterwin at all. The payout has been dragging on for over a week, and support always gives the same standard response in the chat that the finance department is working hard on it, but nothing happens.
I ADVISE EVERYONE AGAINST MAKING A DEPOSIT THERE!!!!
Monsterwin kann ich überhaupt nicht empfehlen, die Auszahlung wird jetzt schon über 1 Woche in die Länge gezogen und vom Support erhält man immer nur dieselbe Standard Antwort im chat das die Finanzabteilung hart daran arbeiten würde aber passieren tut nichts....
The winnings weren't paid out. I waited 20 days for them to pay out €1,000. They said they were doing their best to pay out quickly. Just palaver.
Die Gewinne wurden nicht ausgezahlt. Habe 20 Tage gewartet das sie 1000€ auszahlen. Es hieß das sie das beste tun um schnell auszahlen zu können. Nur palawer
I've been waiting for my payout for 10 business days (12 regular days). I've never experienced anything like this at any other casino site before. Despite contacting support several times, I'm always fobbed off with standard replies and told that processing can take up to three business days (as I said, it's now day 10!!).
I rarely write reviews, but as of now, I can only advise against making a deposit. This problem exists at all Lumina Holdings Ltd. casinos. I honestly cannot explain why a rating of 8.1 is given here, despite the lack of a license and multiple complaints about no payouts and dubious terms and conditions.
As soon as the situation has changed/the payout has been confirmed, I will amend/retract my comment accordingly. However, I doubt the casino operator even sees the complaints, as, as far as I know, they don't have a CasinoGuru account and don't publicly respond to criticism anywhere online.
A complaint has already been filed.
Ich warte seit 10 Werktagen (12 regulären Tagen) auf meine Auszahlung. Sowas habe ich bislang auf keiner Casinoseite erlebt. Trotz mehrfachem kontakt zum Support werde ich immer mit Standard antworten hingehalten und auf eine BEarbeitungszeit von bis zu drei Werktagen verwiesen (wie gesagt mittlerweile Tag 10!!).
Ich schreibe extremst selten Bewertungen, aber kann stand jetzt nur von einer Einzahlung abraten. Das Problem besteht übendrings bei allen Casinos der Lumina Holdings Ltd. Wiso trotz fehlender Lizenz; mehrerer Beschwerden bezüglich keiner Auszahlung und unseriösen AGBs hier eine Bewertung von 8.1 angegeben ist, kann ich mir bei bestem Willen nicht erklären.
Sobald sich die Situtation geändert hat / die Auszahlung bestätigt wurde, werde ich mein Kommentar entsprechend ändern / zurücknehmen. Allerdings bezweifel ich das der Casinobetreiber die Beschwerden überhaupt sieht, da er meiner Erkenntnis nach keinen CasinoGuru-Account hat, beziehungsweise nirgendswo im Netz auf Kritik öffentlich reagiert.
Account closed after I requested a withdrawal for no reason and no explanation. To make matters worse, I was betting small amounts and I'm sure I didn't do anything to break the rules. And after asking for an explanation several times, I didn't get a response.The only answer I got was that it was the administrator's decision.STAY AWAY
This site is a scam. To withdraw the money you've won, they ask for 3 working days for the withdrawal to be made. On the second day they cancel your withdrawal. I contacted them in the chat room and they gave me the excuse that there was a problem with the provider and that I should try again. I tried 3 times. And I didn't get my money. Everything is fine with my account. The chat replies that there's nothing they can do, that there's no other way, that I have to keep trying. This is absurd
Esse site se trat de golpe. Para fazer o saque do dinheiro que você ganhou eles pedem 3 dias úteis para o saque ser feito. No segundo dia eles cancelam seu saque. Entrei em contato no chat e dão a desculpa que ouve problema no provedor que é pra tentar novamente. Tentei 3 vezes. E não consegui meu dinheiro. Estar tudo certo com a minha conta. O chat responde que não pode fazer nada que não tem outra forma que é para continuar tentando . Isso é um absurdo
I play and have played several times at this particular casino, it is very good and I have made both withdrawals and deposits and everything went well for me!
Παίζω και έχω παίξει αρκετές φορές στο συγκεκριμένο καζίνο είναι πολύ καλό και έχω κάνει και ανάληψη και κατάθεση και όλα καλά μου πήγανε!
Monsterwin is very good app. The deposit was very fast , the withdrawal is also very fast, the customer support response is very good. As a bet and you customer I am very satisfied by using this app. The app is fantastic..
They scammed me to deposit to get welcome bonuses and all but they didnot award me those bonuses.. i emajled them to close my account 20 times and after 25 days,theyboffer me 245euro to stay ..i accepted the offer but,instead they close my account already ... whta a scam websute it is... stay away from it and dont get mistalen by these fake reviews
New casino
License
ABSOULUTELY GARBAGE CASINO.
Fake promotion and scams
Will not pay you out of you win
All these positives reviews are from their own employee
My experience of the 4 times I've played so far was excellent, there were no issues, the rtp seemed to be playing well and the fun was at its peak!
Εμένα η εμπειρία μου της 4 φορές που έχω παίξει μέχρι στιγμής ήταν εξαιρετική δεν υπήρχε κάποιο θέμα έδειχνε να παίζουν καλά τα rtp και διασκέδαση υπήρχε στα ύψη!
Today I was able to turn €100 into €1,000. And just to be on the safe side, I cashed out €500. What I noticed is that no matter which game provider I use, there are always game breaks. And strangely enough, if I play with, for example, two euros per spin and my account balance is at €560, but the game is canceled right during that moment, normally the game should show €562 again when I reload. I paid special attention to this and that wasn't always the case. Quite often there were just breakages and the money was gone, even though the image where the break was was exactly the same before the break, if you know what I mean. So all in all, I can't really trust the casino. The chat isn't available 24/7 either. I submitted my documents for verification, but didn't receive any response. And what bothers me is that you can normally verify yourself beforehand or during the game. It's not possible on this site; it always says, "You don't need to be verified at the moment." I obviously consider this a stalling tactic, since if you win and want to make a withdrawal, you'll probably have to wait forever for verification, or they'll keep requesting your documents. So, all in all, I can't recommend the casino in good conscience.
Ich konnte heute aus 100 € 1000 € generieren. Und habe vorsichtshalber 500 € zur Auszahlung gegeben. Was mir aufgefallen ist, dass egal bei welchem Spiel Anbieter es ständig Spiel unter Brüche gibt. Und komischerweise, wenn ich zum Beispiel mit zwei Euro pro Dreh spiele, und ich bei 560 € im Kontostand bin Das Spiel aber genau währenddessen abgebrochen wird, müsste normalerweise bei dem Reload des Spieles wieder 562 € stehen. Ich hab extra darauf geachtet und das war nicht immer der Fall. Es wurden ganz oft einfach unter Brüche gemacht und das Geld war weg obwohl das Bild wo der Unterbruch war genau das gleiche war bevor der Unterbruch war wenn ihr wisst was ich meine. Also alles in allem kann ich dem Casino nicht wirklich vertrauen. Der Chat ist auch nicht 24 sieben verfügbar. Ich habe zwar meine Dokumente zur Verifizierung gegeben, aber hierauf auch keine Meldung erhalten. Und was mich auch noch stört. Normalerweise kann man sich vorab oder währenddessen alleine verifizieren. Dort auf dieser Seite ist es nicht möglich da steht dann immer. Im Moment müssen sie nicht verifiziert werden. Was ich natürlich als Hinhaltetaktik empfinde, dass wenn man mal gewonnen hat und eine Auszahlung machen möchte man wahrscheinlich Ewigkeiten auf die Verifizierung warten muss bis immer Unterlagen anfordern. Also alles in allem kann ich das Casino Nicht guten Gewissens weiterempfehlen
Good website structure
Guter webseitenaufbau
No matter which provider constantly crashes the game
deposited just a small amount to try out the casino, tried slots and blackjack etc, barely a win on anything, (maybe my luck was not with me) thats ok it happens, decided the casino was not for me, tried to close account then, impossible, same email over and over about if im sure i want to do this, if this is the attitude and support im getting now im glad i did not stick around and have to go through withdraw process, i would imagine its going to be a nightmare
update 13 days later account still not closed, contacted support they said it has to be reviewed! stay away from here its a nightmare!
nice site
good selection of games
terrible customer support
requested to close account 5 times now still not closed!
You can't withdraw more than €700. I can't delete my account after several emails. They claim they don't speak German and I should write the message in English, which I did. My account still hasn't been deleted. Messages and emails are blocked, but they're still arriving. Unreliable! When making a deposit it says no fee, but the fee will still be deducted! Hands off!
Mehr als 700,-€ kann man sich nicht auszahlen lassen. Konto löschen nach mehreren Mails nicht möglich. Behaupten sie sprechen kein Deutsch ich soll ich die Nachricht in Englisch schreiben, was ich auch gemacht habe. Konto immer noch nicht gelöscht. Nachrichten und Mails blockiert, kommen trotzdem noch an. Unseriös! Bei der Einzahlung steht, keine Gebühr, Gebühr wird trotzdem abgezogen! Finger weg!
I am not sure why they have so many bad reviews, because I had a good experience (so far). They have different deposit and withdrawal methods, which is great for me. Withdrawals limits are okay (but good for Curracao licenced casino). Bonuses are also good with fair terms.
Playing at Monster Win Casino is an amazing experience! The wide selection of slots and live games makes every session exciting, and the vibrant design with smooth animations creates the perfect casino atmosphere. Their Good User Experience enhances the Quality of their casino.
I play crypto/it's good that they have crypto options and card, but it's slow for withdrawals but they look legit asked KYC, also with FS you only receive 20 FS per day, but welcome bonus is good.
has all my favorite games
Good design, a lot of ways you can deposit, a lot of crypto
customer support was slow
KYC is mandatory for crypto
Safety Index explained
Safety Index of MonsterWin Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of MonsterWin Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.1/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
![MonsterWin Casino Review – Expert & Player Ratings [2026]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
