A leading name in online casinos, LuckyWins is a player favourite thanks to its extensive game library, ongoing promotions, and relationship with 90+ top games providers. I spent a few weeks exploring the casino's ever-growing offerings. See what I made of it all below.
| Feature | Details |
|---|---|
| Launch year | 2023 |
| Safety Index score | 9.6 |
| Provinces available | All except Ontario |
| Welcome bonus | 100% up to $2,000 and 100 extra spins |
| Game count | 10,000+ |
| Providers with the most games | Pragmatic Play, BGaming, Betsoft |
| Average withdrawal speed | Instant to three days |
LuckyWins Casino scored one of the highest Safety Index scores a site can obtain from Casino Guru at 9.6. This puts it among the safest and most reliable online casinos in Canada and in the 96th-percentile of over 8,000 we've reviewed around the world.
The casino offers over 10,000 games, which was more than enough to keep me entertained. However, it's not as extensive as large casinos like Vegasino or Spinsy, which boast libraries of over 34,000 titles each.
The casino boasts 90+ popular software providers, including KA Gaming, Nucleus Gaming, and Spinomenal, whose games I've enjoyed in the past. Despite fewer games being available, the number of providers tops competitors like Legiano and Supabet, which both have 70 at the time of writing.
If you're interested in bonuses, LuckyWins offers one of the larger welcome packages on the market. You can claim bonuses that total up to $8,000 and 500 free spins over your first five deposits. By comparison, Spin City and Jackpot City offer a total of up to $1,000 and $1,600, respectively.
It was straightforward to claim my LuckyWins bonus during sign up. While making my first deposit, I found a box to enter a promo code and list of available online casino bonuses. The main 100% bonus unlocked a matched bonus for up to $500 and 100 free spins. The welcome bonus extended well past my first deposit, which is always nice.
Four further matched bonuses allowed me to claim up to another $500, $1,000, $1,000, and $5,000, respectively. Free spins are also part of each deposit. All told, this was a valuable welcome offer that tops out at $8,000 and 500 free spins if you deposit the maximum.
An exclusive Casino Guru LuckyWins bonus is also available. It's a 100% offer of up to $2,000 and 100 free spins, allowing you to claim a larger upfront bonus. A minimum deposit of $45 is, though, required to claim this bonus.
High rollers can claim a bigger bonus as well. I didn't find this type of deal during my Lemon or Vegasino reviews. At LuckyWins, I uncovered a first and second deposit match offer of 100% and up to $2,000 and 200 free spins. This offer requires a minimum $500 deposit.
The offer is solid for players with large bankrolls. However, JustCasino offers an even larger VIP promo of 150% and up to $6,000 with a minimum $500 deposit. You'll also get one week of 10% cashback and 60 days of VIP perks.
Compared to several competitors, LuckyWins' welcome bonus fares above the market average. Legiano and Spinsy, for example, only offer a first deposit bonus of 100% up to $750 and 200 free spins. Spin Casino offers a package that goes up to $1,000 over three deposits ($400, $300, and $300).
| Feature | Details |
|---|---|
| Free spins | 100 on first deposit |
| Bonus amount | Up to $500 on first deposit |
| Wagering requirements | 40x |
| Expiry | Seven days |
| Contribution rates | Slots 100% on select games, roulette and card games 10%, poker and video poker 5% |
| Other bonuses | Continued bonuses over the first five deposits that go up to $8,000 and 500 free spins. A High Roller welcome bonus over two deposits for 100% and up to $2,000, and 200 free spins each deposit is also available. |
The casino provides reloads and free spins on most days of the week. Plus, there's a monthly offer up for grabs. Between these multiple cash and free spins promos, players can earn more consistent value. PlayAmo for example, only offers up to 100 free spins twice a week, and up to $250 in reload bonuses on Fridays, which leaves a dull gap during the week.
LuckyWins provide a pot of rewards for every day of the week. I love it when casinos offer this kind of excitement and variety for players.
Expert tip: You can take advantage of LuckyWins' VIP transfer offer. If you're already a VIP at another online casino, simply contact LuckyWins support at [email protected] to inquire about transferring your status to the casino.
LuckyWins' library is thorough and provides a large selection of real money casino games suited to all kinds of players. The main categories include slots, table games, jackpots, and live dealer titles.
Locating exact totals for these categories is hard, though. Unlike most competitors, LuckyWins does not publish game counts by category. The estimated game count is 10,000+.
This figure would make the casino a mid-size Canadian online casino. Monro Casino offers over 8,000 games, Lemon Casino 5,400+, and Spin Casino only 1,000+. However, some sites, like Legiano, Vegasino, and Spinsy offer over 34,000.
I checked out the popular games section in the real money slots category and played Wolf of Wild Street by Gamebeat. I enjoyed the multiple ways to earn bonuses. These include free spins, an expanding wild that collects money symbols, and a 'Gamble' wheel that enabled me to try to up my winnings during the main and bonus games.
With a one-in-two chance of selecting the right winning colour on the wheel, I was able to double my winnings often when the feature was unlocked. This game also offers a good return to player (RTP) percentage of 96.07%.
One of the noticeable omissions from LuckyWins is the lack of a demo mode. This feature is often available at many competitors and allows new players to practice casino games for free.
The casino provides a simple search bar to locate games by your favourite software providers, despite not being able to filter by other categories. While exploring during my LuckyWins review, I found there were games from 92 providers.
This selection is comparable to several Canadian competitors and is around the healthy amount I like to see for variety. It tops the 70+ offered at Legiano, but is fewer than the 106 I discovered during my Monro Casino review.
Searching for games by the most popular providers isn't as easy at LuckyWins as at other casinos. That said, you'll certainly find games from well-liked and trusted providers like Pragmatic Play, Betsoft Gaming, KA Gaming, Spinomenal, and others.
However, I found some omissions, such as a lack of games from popular providers like Microgaming. If you like games from Microgaming, Supabet offers 270+ games from the provider.
I also didn't find any titles exclusive to LuckyWins, which is a shame as many casinos provide unique games. If you're after something special, you'll find exclusive games at both Spinsy and Vegasino.
The LuckyWins live casino covers the categories you'd expect, including roulette, blackjack, baccarat, poker, and game shows. I found a total of 86 live dealer games across all categories.
Getting an exact count on popular providers was harder than at some competitors. The current counts are not listed, and even the "Live Provider" list takes you to slots titles from the listed providers, instead of live games.
Not knowing what is available to play is always a bit of a letdown. Still found the usual games I enjoy, such as Oracle Blaze and Teen Patti Face Off. If you're looking for more variants of popular table games, sites like PlayAmo (820+) and Supabet (1,300+) offer more extensive live casino libraries.
A game I recommend highly is War of Bets from Betgames. It's a straightforward game where the higher card wins. However, what stood out was the personable live dealer, who explained the rules clearly, kept to a good flow, and made it welcoming for new players.
Expert tip: Scroll down from the homepage and you'll find a unique 'Crypto Games' category for crypto enthusiasts. This category isn't available at all competitors and offers hundreds of titles to choose from.
Depositing at LuckyWins took no longer than a couple of minutes. I was able to choose a convenient payment method like Interac from the deposit menu.
Even if you don't enter a welcome promo code during sign-up, I was easily able to find an option to do so afterwards in my account settings. Additionally, on the deposit page, I also found the option to choose from the many available bonuses.
When counting the three credit card options (Visa, Mastercard, and Maestro), I had 24 methods to choose from for deposits. All of them offered instant processing and zero fees.
These options go above and beyond the average of eight online casino payment methods at many Canadian sites. Monro Casino, for instance, also offers over 20 methods, however, many are multiple versions of USDC and Tether. LuckyWins gets a thumbs up from me by offering more e-wallet and credit card options (three), while Mastercard is the only credit card available at Spinsy.
However, I felt the minimum deposits were a little too high at LuckyWins. Several methods required at least $30. Monro offered $20 Interac deposits. Lemon Casino did not offer Interacm but did offer credit card deposits from only $12.
With 15 withdrawal methods, the casino gave me more options to withdraw winnings than the likes of Lemon Casino, which provides eight options.
I was able to make my initial deposit in a matter of minutes. After clicking on the 'Visit Casino' button, I was taken straight to the site. Next up was clicking on the 'Deposit' icon and choosing a method, like Interac.
| Payment method | Min. deposit | Withdrawal time |
|---|---|---|
| Interac | $30 | 1-3 days |
| Visa | $30 | 1-3 days |
| Mastercard | $30 | 1-3 days |
| Discover | $30 | N/A |
| INSTADEBIT | $30 | N/A |
| Macrocode | $30 | N/A |
| PaysafeCard | $30 | N/A |
| Neosurf | $30 | N/A |
| Mifinity | $30 | Instant |
| Jeton | $30 | Instant |
| AstroPay | $30 | Instant |
| MuchBetter | $30 | Instant |
| Bitcoin Cash | 0.001 BCH | Instant |
| Bitcoin | 0.0001 BTC | Instant |
| Dogecoin | 1 DOGE | Instant |
| Ethereum | 0.002 ETH | Instant |
| Litecoin | 0.01 LTC | Instant |
| Tether | 0.01 USDT | Instant |
| Tron | 1 TRX | N/A |
| Ripple | 0.001 XRP | Instant |
| Binance | 0.01 BNB | Instant |
| $30 | N/A | |
| iDebit | N/A | Instant |
| ecoPayz | N/A | Instant |
| Sofort | N/A | Instant |
| Coinspaid | N/A | Instant |
| Bank Transfer | N/A | 3-5 days |
| Skrill | N/A | Instant |
| Flexepin | $20 | N/A |
Expert tip: You can easily track how much of your deposit and winnings are withdrawable in your account page. I could see my withdrawable funds and those that were locked by the bonus.
I felt confident and safe when playing, based on the site's impressive 9.6 Safety Index rating. Among over 8,000 casinos rated by Casino Guru, LuckyWins ranked in the top 4%.
Our inhouse expert reviewers determine each site's Safety Index rating. We factor in a casino's revenues, terms and conditions, player complaints, and other key elements to rank its trustworthiness, fairness, and quality.
LuckyWins earned a high grade thanks to fair bonus terms, a clean record with no blacklist appearances, and few player complaints. At the time of my LuckyWins review, only one complaint was open.
The casino is considered a mid-size casino that's posted steady revenues over the past four years, so there shouldn't be issues when making withdrawals.
With such a strong record, there were no real negatives factored into the Safety Index rating. By comparison, well-known sites like Monro Casino and Spinsy had some terms flagged as unfair in our online casino reviews, which reflects in their scores of 8.0 and 8.2.
LuckyWins is licensed by the Curaçao Gaming Authority (CGA) and is owned and operated by Dama N.V. The company is incorporated under the laws of Curaçao, with a registration number of 152125.
Fellow high scorer Lemon Casino holds a Curaçao license. A Curaçao gaming license doesn't provide as high regulatory oversight as licenses from the UK Gambling Commission, Malta Gaming Authority, or Isle of Man.
Some sites like Jackpot City and TonyBet hold stronger and local licenses from the Kahnawake Gaming Commission (KGC). I'd like to see LuckyWins secure one of these for its Canadian operations to give players more assurance that they are in safe hands.
When reviewing responsible gambling resources, I found that the casino offered more external tools for support than Monro Casino.
These include links to Gamblers Anonymous, GamCare, and Gambling Therapy. However, at Monro, I was able to set self-exclusion limits more easily from my profile, whereas contacting customer support is required at LuckyWins.
Expert tip: Weigh up your gaming preferences before playing and contact LuckyWins support to set your limits. You can't do this directly from your profile like at Monro Casino. Setting limits early will help manage your bankroll.
The browser app offers the same sleek interface and graphics as the desktop version. I was able to search for specific game titles and providers. However, searching by game count or popular provider count was not available.
A competitor like Supabet, makes it simpler to find the most popular categories by displaying each of these figures. I know from experience that some players consider game counts while scoping out new online casinos.
The mobile site offered games from 61 different software providers. That's a condensed amount compared to the 90+ available on the desktop version. Even with a smaller number of providers on mobile, LuckyWins still stacks up comparably with a larger site like Supabet, which has 68 providers on mobile.
Sadly, there is no LuckyWins app, which is disappointing as some leading sites have mobile casino apps and many players prefer them over browser and desktop versions.
Expert tip: You can stay up to date with daily promos and bonus opportunities by turning on the 'Send promos by SMS' feature from your profile. This will keep you in the loop if you fancy claiming a LuckyWins bonus.
I found three means of communication for contacting LuckyWins support on desktop and mobile. Two are through email, by either using the contact form or the direct address ([email protected]). The third is a live chat option.
I also found an FAQ section that provides info about common accounts, banking, promos, and gaming questions, which is always nice when you don't want to go through the hassle of contacting a casino.
I sent over some questions using the contact form, which is straightforward. However, I never received a reply. This is always disappointing. If you're looking to contact LuckyWins, I recommend doing so via live chat.
Live chat proved much quicker to use in terms of getting a reply. I received a response instantly, and after being transferred to an agent, they looked into my questions in about five minutes. Unfortunately, game and provider counts were information they would not share.
Overall, these options hold out among competitors, but LuckyWins could offer more. Sites like Vegasino and Supabet provide social media channels like Telegram. Meanwhile, Tooniebet lists a phone number in its support section, which is a rarity among Canadian casinos.
I always like doing rigorous tests with support channels. With only three available, it didn't take long to get a flavour of how LuckyWins interacts with players.
| Support channel | Response time |
|---|---|
| Standard email | 3+ days |
| Email contact form | N/A |
| Mobile live chat | Instant |
To sign up at LuckyWins, I simply clicked on the 'Join Now' button.
Next up, the site asked for some basic personal information including my email, a password, location, currency, and phone number. This was done in a matter of minutes and was comparable to Monro Casino with a simple, straightforward sign-up process.
Overall, LuckyWins offered a solid experience for playing slots and table games. I would, though, like to see more in the live casino in the future. While you won't find transparent game and provider counts, the site offered more than enough to keep me entertained. It just took a little more exploring than usual.
The addition of a demo mode would be a great feature. It's something I've found available at most competitors, including during my Spinsy casino review. I always find new players prefer to test out games before they wager real money, and this is something I enjoy doing with newly released games.
I particularly liked the consistent daily promos and prize wheels, ongoing tournaments, and the weekly LuckyWins no deposit bonus offer. The main LuckyWins bonus of $8,000 over five deposits, also easily exceeds some offers, such as $1,400 at PlayAmo and $1,600 at Jackpot City.
Overall, I was satisfied with my gaming experience and felt completely secure playing at a site with one of our highest Safety Index scores. I look forward to seeing where the casino will expand through its live casino, mobile offerings, and free game experiences.
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