LuckyWins! Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. LuckyWins! Casino has an Above average Safety Index of 7.8, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Keep reading our LuckyWins! Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index – LuckyWins! Casino fairness and safety
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our LuckyWins! Casino review, we extensively examined and analyzed the Terms and Conditions of LuckyWins! Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.
LuckyWins! Casino is a medium-sized online casino based on our estimates or collected information. This casino has a low value of denied payouts in player complaints with respect to its size. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
To our knowledge, LuckyWins! Casino is absent from any significant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
On the whole, also considering other contributing factors in our assessment, LuckyWins! Casino has achieved a Safety Index of 7.8, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.
T&Cs of LuckyWins! Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of LuckyWins! Casino to be somewhat unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
LuckyWins! Casino player complaints
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 1,015 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
LuckyWins! Casino user reviews and feedback
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 8 player reviews of LuckyWins! Casino so far. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Company information and licenses of LuckyWins! Casino
LuckyWins! Casino is in the ownership of Dama N.V. and has an annual revenue estimate greater than $20,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
LuckyWins! Casino holds a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Withdrawal limits, win limits, and payment method options
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 7,500 per week
No win limit
EUR 15,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. Languages and customer support options available at LuckyWins! Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Russian
24/7
German
24/7
Finnish
Italian
French
Arabic
Norwegian
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at LuckyWins! Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, LuckyWins! Casino has an average customer support.
Casino games and slots available at LuckyWins! Casino
LuckyWins! Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 118 providers. This includes NetEnt, Novomatic, Nolimit City, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Leander Games, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, High 5 Games, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, Lucky Games, Jelly, Fantasma Games, Platipus, Slotopia, Wizard games, Lucky Streak, Mancala Gaming, Boomerang Studios, ElCasino (TVBET), Kiron Interactive, Golden Race, Revolver Gaming, EAGaming, Mascot Gaming, Four Leaf Gaming, Amusnet (EGT), Givme Games, PGsoft (Pocket Games Soft), Reel Play, TVBet, Max Win Gaming, HungryBear, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Blue Guru Games, CT Interactive, Games Global, Golden Rock Studios, 4ThePlayer, 5Men Gaming, AceRun, Smartsoft Gaming, Prospect Gaming, Swintt, Win Fast, SpinOn, Backseat Gaming, Bulletproof Games, Ad Lunam, Reflex Gaming, Spribe, Gamomat, CandleBets, Atmosfera Live, TrueLab Games, Spearhead Studios, RAW iGaming, Bang Bang Games, SlotMill, Onlyplay, Oryx Gaming, Nucleus Gaming, Leap Gaming, Gamebeat, Hölle games, Hot Rise Games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Gamevy, Fazi, Retro Gaming, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, InOut, Games Lab, Silverback Gaming, Clawbuster, Electric Elephant, 7Mojos, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Orbital Gaming, Ka Gaming.
LuckyWins! Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 12 bonuses from LuckyWins! Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to LuckyWins! Casino bonuses.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(28)
Payment methods (28)
Withdrawal limits
per month
€15,000
per week
€7,500
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(7)
All website languages
EnglishFrenchGermanItalianArabicFinnishNorwegian
English customer support
All languages
(3)
All customer support languages
EnglishGermanRussian
English live chat
All languages
(3)
All livechat languages
EnglishGermanRussian
Game providers
Show all
(118)
Game providers (118)
CASINO SCREENSHOTS
Positives
Deposits and withdrawals in cryptocurrencies are available
Good selection of game providers
Live chat support is available 24/7
Various responsible gaming options available
Negatives
Many restricted countries
Not all payment methods are available for all countries
Interesting facts
Medium sized international casino
Casino uses a chatbot for customers' interaction
Deposits need to be wagered 3x before a withdrawal is requested
Browse all bonuses offered by LuckyWins! Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(8)
User reviews of LuckyWins! Casino
This is a place to share experience with LuckyWins! Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I received a 200% bonus offer and deposited €100 straight away. That seems to have gone wrong! I was surprised, such a high bonus even though I've never deposited anything there before. I was told via chat that the money would take 5-7 days to be refunded and nothing would happen. I then sent them the transaction via screenshot and now they want my bank statements for the last 10 days as a PDF file. They just need to contact the relevant departments, because my money has to be somewhere. POSTSCRIPT: The money arrived after 14 days. The new problem: The 200% bonus that I activated at the time was not given. I then contacted them again and even sent them a screenshot of the offer. It's supposed to be processed, but I don't believe it. Maybe I'm just unlucky with them, but facts will speak in the future. Wait and see! New addendum: I have come to an agreement with the casino. I got a 100% bonus and 100 free spins. I'm more than happy with that, because there are other casinos that don't compromise. Greetings elfe1962
Ich habe einen 200% Bonus Angebot bekommen und habe 100 € per sofort eingezahlt .Das lief anscheinend schief !!Ich habe mich schon gewundert, so ein hohen Bonus obwohl ich da noch nie eingezahlt habe .Mir wurde per Chat gesagt das die Rückbuchung des Geldes 5-7 Tage dauert und nichts passiert .Ich habe dann die Transaktion per Shot screen denen zugeschickt und jetzt wollen die meine Kontoauszüge der letzten 10 Tage als PDF Datei haben .Die brauchen sich nur bei jeweiligen Abteilungen nur melden , denn irgendwo muss mein Geld doch sein . NACHTRAG : Das Geld ist nach 14 Tagen doch noch angekommen .Das neue Problem : Den 200% Bonus den ich zu der Zeit aktiviert habe , wurde nicht gegeben .Habe mich dann dort wieder gemeldet und sogar ein screen Shot des Angebots zugesandt .Soll bearbeitet werden , ich glaube nicht dran . Vielleicht habe ich ja nur Pech bei denen , aber Fakten werden in Zukunft sprechen .Abwarten !!Neuer Nachtrag : Ich habe mich mit dem Casino geeinigt .Ich habe 100% Bonus und 100 Freispiele bekommen .Ich bin damit mehr als zufrieden , weil es auch andere Casinos gibt die sich auf keinen Kompromiss einlassen .Gruß elfe1962
A casino as a casino, a huge number of game providers, the winnings are great up to 50% of the completed bonus, but then they are smaller and smaller, so there is no theory that you can complete their bonus. It is a casino for players without a bonus, they can earn a lot, on the other hand, players with small deposits and bonus players have nothing to do here.
Kazino kot kazino,ogromno ponudnikov iger,dobitki so do 50% opravljenega bonusa odlični potem so pa vedno manjši in manjši,tako da ni teorije da opraviš njihov bonus.Je kazino za igralce brez bonusa,lahko zaslužijo ogromno,po drugi strani pa igralci z malimi pologi in igralci z bonusom tukaj nimajo kaj početi.
At Luckywins I feel a special need to write a review here today. I registered because I saw this casino here and thought I'd give it a try.
Registration was uncomplicated, and the first deposit via RapidTransfer was made straight away without any problems. After I wasted a whopping 350 euros, I thought to myself, okay, add another 50 euros and it paid off. Won a whopping 1100 on Legacy of Dead (almost played through) with a Euro bet.
Well, the joy was only brief for the time being, as I still had to verify myself and that can be a problem at some casinos. So uploaded all documents and contacted support because of the missing phone number verification.
But now comes the positive: phone number verified immediately via support. Then I thought, OK, let's take advantage of this opportunity, it won't help anyway, but it's worth a try. So I asked if he could verify my account straight away. And then the surprise... he went through every document with me, rejected two and told me why and what I had to change. Uploaded again 1 minute later and he approved it straight away. I have never completed an account verification in a casino in 10 minutes. So for me currently 5 stars for this casino!!!
I now have 900 euros in withdrawal via RapidTransfer (Skrill). Let's see if this works as quickly and without problems, then my 5 stars will remain.
Update: Payouts are also incredibly fast. Less than 45 minutes after the payout, it is already on its way. I've never experienced anything like this before.
Bei Luckywins ist es mir nach heute ein besonderes Bedürfnis hier eine Bewertung zu schreiben. Ich habe mich registriert, weil ich dieses Casino hier gesehen habe und dachte mir, ich probiere es mal aus.
Die Anmeldung war unkompliziert, und auch die erste Einzahlung über RapidTransfer war ohne Probleme gleich erledigt. Nach dem ich gleich mal satte 350 Euro verballert habe, dachte ich mir, ok noch 50 Euro rein und das hat sich dann auch ausgezahlt. Satte 1100 bei Legacy of Dead (fast durchgespielt) mit einem Euro Einsatz gewonnen.
Naja, die Freude war vorerst nur kurz, da ich mich ja nun noch verifizieren musste und das bei einigen Casinos doch ein Problemchen sein kann. Somit alle Dokumente hochgeladen und noch den Support kontaktiert wegen der fehlenden Telefonnummerverifizierung.
Jetzt kommt aber das positive: Telefonnummer über den Support sofort verifiziert. Dachte mir dann, ok nutzen wir die Chance gleich, wird zwar eh nichts helfen, aber ein Versuch ist es wert. Somit gefragt, ob er denn nicht gleich meinen Account verifizieren kann. Und dann die Überraschung... er ging mit mir jedes Dokument durch, lehnte auch 2 ab und teilte mir mit wieso und was ich ändern muss. Gleich 1 Minute später erneut hochgeladen und er hat es gleich freigegeben. Noch nie, habe ich in 10 Minuten eine Accountverifizierung abgeschlossen in einem Casino. Somit für mich aktuell 5 Sterne für dieses Casino!!!
Habe nun 900 Euro in Auszahlung über RapidTransfer (Skrill). Schauen wir ob dies nun auch so schnell und ohne Probleme funktioniert, dann bleiben meine 5 Sterne aufrecht.
Update: Auszahlungen auch noch unglaublich schnell. Keine 45 Minuten nach der Auszahlung, ist diese bereits auf dem Weg. Hab ich so noch niergends erlebt.
Worst support ever, deposit and withdrawal issue, site issue, game issue, no anwser from support , minimum withdrawal 500 EUR , no bonus recived, documents not approved techincal isse this site should not run.
nothing
Worst support ever, deposit and withdrawal issue, site issue, game issue, no anwser from support , minimum withdrawal 500 EUR , no bonus recived, documents not approved techincal isse this site should not run.
Another Casino from the dama group that were great but unfortunately they are falling too much, strange RTP, to make withdrawals the deposits have to be wagered 3 times, after that no game pays any more winnings, I don't recommend it at the moment
Mais um Casino do grupo dama que eram ótimos mas infelizmente estão caindo de mais,RTP estranho ,pra fazer saques o depósitos tem que ser apostado 3 vezes ,depois disso nenhum jogo paga mais nenhum ganho ,não recomendo no momento
Fast deposits
Depósitos rapido
Low RTP, very bureaucratic withdrawals, terrible experience, I don't recommend it
RTP baixo ,saques muito burocrático,péssimo experiência não recomendo
Casino rather for desperate people, poor customer service. My deposit is missing. The deposit from Revolut did not reach the account and was lost. The casino does nothing about this matter and only writes that the matter has been transferred to the intermediary. Nothing happens. The website is slow, games freeze. I know because the first deposit was made about a week after the payment. I do not recommend !
Kasyno raczej dla zdesperowanych, słaba obsługa Klienta. Mój depozyt zaginął. Wpłata z Revolut nie doszła na konto i zaginęła. Kasyno nic nie robi w tej sprawie tylko pisze, że sprawa została przekazana do formy pośrednika. Nic się nie dzieje. Strona działa powoli, gry się zawieszają. Wiem bo pierwszy depozyt pojawił się po około tygodniu od wpłaty. Nie polecam !
Great selection of games, but unfortunately extremely low RTP lost two deposit with bonus in a minutes, I believe they are honest Casino, but would not deposit here anymore because of low RTP
Good selection of games
Extremely low RTP
Safety Index explained
Safety Index of LuckyWins! Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LuckyWins! Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.8/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Complaints about LuckyWins! Casino and related casinos (13)
