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Zip Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
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Payment methods
Show all (23)
  • Neteller
  • Skrill
  • PaysafeCard
  • VISA
  • Mastercard
  • Bitcoin (BTC)
  • Bank transfer
  • Flexepin
Withdrawal limits
 per month
€12,000
 per week
€3,000
 per day
€600
Willx N.V.
Willx N.V.
2023
> $1,000,000
OverviewBonusesUser reviews13Safety Index explainedDiscussion82Payment methods23

Zip Casino Review

Zip Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Zip Casino has a Very high Safety Index of 9.0, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Read our Zip Casino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index of Zip Casino – Is it fair and safe?

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Zip Casino, we meticulously evaluated and analyzed the Terms and Conditions of Zip Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.

Based on our estimates or gathered data, Zip Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

As far as we are aware, no relevant casino blacklists mention Zip Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

On the whole, also considering other contributing factors in our assessment, Zip Casino has achieved a Safety Index of 9.0, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.

Note: As far as we are aware, Zip Casino is interconnected with 32 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Zip Casino. They resulted in a higher Safety Index than this casino would have without related casinos.

Terms and Conditions of Zip Casino evaluated

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Zip Casino to be mostly fair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Zip Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 1 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,497 black points in total, out of which 1,383 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Zip Casino user feedback and reviews evaluated

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Judging by the 13 user reviews given to Zip Casino, it has a Mixed User feedback score. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Licenses and company data

Zip Casino is owned by Willx N.V. and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.

Zip Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.

Payment methods, win and withdrawal limits

Zip Casino supports 23 payment options. This includes: Neteller, Skrill, PaysafeCard, Mastercard, VISA, Bitcoin (BTC), Bank transfer, Flexepin, Skrill 1-Tap, Cardano (ADA), Dogecoin (DOGE), Ripple (XRP), USD Coin (USDC), Ethereum (ETH), Tether (USDT), Solana (SOL), Litecoin (LTC), Bitcoin Cash (BCH), Jetonbank, MiFinity, eZeeWallet, Rapid Transfer, Google Pay.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 600 per day No win limit
EUR 3,000 per week
EUR 12,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at Zip Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
Japanese Yes Yes Yes24/7
German Yes Yes Yes24/7
Finnish Yes Yes Yes24/7
Italian Yes Yes Yes24/7
Czech Yes Yes Yes24/7
Greek Yes Yes Yes24/7
French Yes Yes Yes24/7
Arabic Yes Yes Yes24/7
Hungarian Yes Yes Yes24/7
Norwegian Yes Yes Yes24/7
Polish Yes Yes Yes24/7

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Zip Casino, managing your account, withdrawals, or other matters. Zip Casino has an average customer support, judging by the results of our testing.

Slots and casino games at Zip Casino

Zip Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 166 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, Eyecon, BGaming, GameArt, Endorphina, Wazdan, Habanero, Lightning Box, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Realistic Games, Belatra Games, MrSlotty, Relax Gaming, Ainsworth, Bullshark Games, Jelly, PearFiction Studios, Fantasma Games, Old Skool Studios, Turbo Games, Platipus, Half Pixel Studios, Slotopia, Lucky Streak, Amigo Gaming, Trusty Gaming, Mancala Gaming, Boomerang Studios, NetGaming, Nailed it! Games, ElCasino (TVBET), OneTouch, Urgent Games, Revolver Gaming, Spinthon, Reevo, Bitpunch, PLAYHUB, Mascot Gaming, Spinoro, Four Leaf Gaming, Triple Edge Studios, Amusnet, Givme Games, Infinity Dragon Studios, PGsoft (Pocket Games Soft), Reel Play, Ela Games, RCT Gaming, 100HP Gaming, Neon Valley Studios, Max Win Gaming, OctoPlay, Caleta Gaming, High Limit Studio, Pulse 8 Studios, AvatarUX, F*Bastards, Kitsune Studios, 3 Oaks Gaming, Hammertime, CT Interactive, Aurum Signature Studios, Games Global, Reel Web (Playtech), Amarix, Winfinity, Golden Rock Studios, Stormcraft Studios, 4ThePlayer, Spin Fury Gaming, Tornado Games, LAMBDA gaming, Ino Games, AceRun, Smartsoft Gaming, Formula Spin, Swintt, Win Fast, RevDev, Slingshot Studios, Backseat Gaming, Alchemy Gaming, Skillzzgaming, Bulletproof Games, Reflex Gaming, GONG Gaming Technologies, BF Games, Ace Roll, Spribe, Fortune Factory Studios, Gamomat, Expanse Studios, TrueLab Games, Spearhead Studios, NowNow Gaming, Bang Bang Games, Foxium, Betsolutions, Buck Stakes Entertainment, Onlyplay, Crazy Tooth Studio, Zeus Play, Oryx Gaming, Nucleus Gaming, Gaming Corps, Switch Studios, Gamebeat, Blue Ring Studios, Hölle games, Fugaso, Absolute Live Gaming (alg), Gamevy, Fazi, SpinPlay Games, Neko Games, Gold Coin Studios, PoggiPlay, Winspinity, NGM Game, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, PatePlay, InOut, EGT Digital, Clawbuster, Snowborn Games, Electric Elephant, Triple Cherry, 7Mojos, Hacksaw Gaming, EURASIAN (EA) Gaming, Netgame, Print Studios, Ruby Play, Speedy Tomatoes, Orbital Gaming, Ka Gaming.

Zip Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 3 bonuses from Zip Casino, which are listed in the 'Bonuses' section of this review.

Note: Our separate page features details on Zip Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (23)
  • Neteller
  • Skrill
  • PaysafeCard
  • VISA
  • Mastercard
  • Bitcoin (BTC)
  • Bank transfer
  • Flexepin
Withdrawal limits
 per month
€12,000
 per week
€3,000
 per day
€600

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (14)
English customer support
All languages (14)
English live chat
All languages (14)

Game providers

Show all (166)
  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • TaDa Gaming
  • Pragmatic Play
  • Novomatic
  • Playtech
  • ELK Studios

Casino screenshots

zip_casino_homepage_desktop
zip_casino_game_gallery_desktop
zip_casino_promotions_desktop
zip_casino_homepage_mobile
zip_casino_game_gallery_mobile
zip_casino_promotions_mobile

Positives

  • Deposits by cryptocurrencies are accepted
  • Simple and clean website design
  • Live chat support is available 24/7
  • Live dealer games are available

Negatives

  • Limited responsible gaming options
Casino Bonuses

Zip Casino bonuses

Browse all bonuses offered by Zip Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (13)

User reviews of Zip Casino

This is a place to share experience with Zip Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 13 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 2 months ago
I've been playing on this site for a while, and I like the bonuses they give, the roulette wheels, the missions and the deposit form! It also has all the well-known providers. It's worth playing here.
  • Timely withdrawal
  • Good events
  • Quests with bonuses
  • 24h support
  • They could just add more deposit bonuses
• 6 months ago
At first glance, this casino looks great – a
wide selection of providers, plenty of deposit options, and an appealing interface.

However, if you’re lucky enough to win and try to withdraw your funds, that’s when the real issues begin. The KYC (Know Your Customer) process is unlike anything I’ve ever experienced. They require a selfie holding your ID outside your home, along with an unreasonable amount of documentation. After reading other reviews (which I, unfortunately, didn’t do beforehand), it’s clear that many people have gone through the same ordeal.

I filed a complaint and contacted their affiliate partner for support. Eventually, my account was verified, my money was paid out, and then my account was permanently closed due to an "administrative decision."

I seriously question how this casino can have such a high safety rating when their business practices are clearly unfair and borderline predatory. The way they treat customers is unacceptable, and they seem to do everything they can to delay or deny payouts – likely hoping you’ll lose your winnings during the drawn-out KYC process.

My advice is simple: do not deposit here. If you win, the withdrawal process will be a nightmare.

Stay away.
  • A lot of providers
  • Insane KYC process
  • Slow withdrawals
  • Stalling KYC/withdrawals
• 1 year ago
The casino will verify your account before deposit, after withdrawal they will ask for re-verification which is practically impossible to do. They ask for some ID every now and then. They do not accept utility bills, phone. They do not accept Revolut even though you can deposit there through Revolut. When I was asked for a document from another bank it was still not enough because the account must be active. The casino is considered a scam and please do not advertise such platforms.

I would like to file an official complaint against this casino and get my money back. I could use the chargeback procedure but maybe you can help me get my money back and my winnings
  • there are no advantages, only disadvantages
  • not pleasant Support, difficult Verification and inventing new documents every day. Refusal to pay after uploading documents
• 1 year ago
Like all other Softgenius casinos, this one is just as bad. Their servers are probably located on the North Pole because there is no worse website in this industry. No matter what device you play on, you are constantly logged out, reels freeze for 1-2 minutes. Sometimes you can keep playing, sometimes not.
  • Not What the other casinos Don't have
  • Very slow payout
  • website very slow
  • Rollers hang continuously
  • No fluid gameplay
  • Reels sometimes spin for 1 2 minutes
• 1 year ago
Stay away from this casino!
Verification is very complicated and takes time. They constantly want new documents etc.!
Payouts take over a week and you can cancel the payout, which is not exactly an advantage for players.
At the beginning I deposited €300 in smaller amounts and won €500, which I also paid out.
Since depositing 1500€ nothing has happened.
I never make a single deposit that exceeds the deposit amount and I play for €0.4-€0.8!
RTP's are 100% fake.
I played over 500 spins in one game and played for 60-80 cents and didn't even get €50 back.
I asked support to block my account there and was told that they would contact me via email.
There was no message related to this issue, just a bonus to keep me as a player.
I will try to get my money back from this casino.
You really shouldn't play here unless you want to just lose.
  • Long payout
  • Maximum 2% chance of winning
  • RTP's Fake
  • Complicated verification
• 1 year ago
This casino is a real disaster. They do not adhere to bonus conditions. You should wager the bonus 35 times, it says in the bonus conditions. Afterwards they tell you that the real money you have deposited has to be wagered 35 times. Last but not least, there are only empty spins up to the very last cent. The live chat does not provide any information. Doesn't answer simple questions. Such casinos make you lose your desire to play. A shame for other reputable casinos. Why don't we just close these mafia shops?
  • All negative.
• 1 year ago
Very slow payments.Always ask for more papers.
I reached level 5 by playing exactly 5.892.450 euros and never got what i deserved.
Tha payment are awful.Sometimes you get paid sometimes cancelled for idiotic reasons.
Avoid by any chance.
  • Very slow payments
  • Bad communication with chat
  • Not all games available
  • Verification slow and very advanced
  • Can't withdraw in other way than what you deposit.
• 2 years ago
This casino must be some joke or just sad amateur management casino.
Again casono guru give somehow very wrong rating to this.

Most of slots not works at all, every 5 min website say i am not logged in.
Verification ask pic of my passport but it say i dont have camera on my phone when i try to take a pic and "thats why you cannot verified, close the window" hah.
No working bonus, support cannot help anything.
Luckily only one small deposit before i see all this issues on casino. Asking closure 1 hour after registration.
  • Nice colour of site....
  • No responsibility tools
  • Bonus not works
  • Verification not works
  • Many slots not works
  • Website log you out every 5 min
  • Working slots rolls very slowly
  • Technical issues every part of casino, amateur management
• 2 years ago
Very unclear operation on the site..Customer service doesn't even selfishly know what bonus conditions the casino has and there is no information about the processing of documents for a long time.
• 2 years ago
As a German, I was able to register here, deposit and also withdraw. The games run smoothly and the support is super friendly. I've never experienced anything like this in any other casino. The winnings were in my account within 2 days, and today I even received a quick transfer because I only requested the payout yesterday evening. Now that there are discussions here about whether German players are allowed to play here, I asked the casino and also sent a screenshot of their terms and conditions, because there is nothing there that says Germans are excluded. Now my account has been blocked by the casino until the matter is clarified.
  • Games run smoothly
  • Verify totally easy
  • Lightning fast payout
  • Mega friendly support
  • Nobody really knows whether German players are allowed to play
• 2 years ago
On 28/08 I uploaded my documents 9 pieces only for the payment method, of course they were all rejected and keep asking for more (a nightmare). So I could not receive my payment.
Zip casino is not recommended and I can only warn against it.
  • The site looks good.
  • bonuses are offered.
  • KYC is almost impossible.
  • Payout, no chance and are constantly rejected
  • Support tries hard, but not much help
• 2 years ago
High deposit fees.
KYC verification is mandatory for payout.
Verification is very complicated, you can
not upload files, but should use cameras.
I suspect there will be more problems with the payout
appear. If this still passes successfully, pass
I the rating.
  • Many providers
  • Non Sticky Bonuses
  • High deposit fees
  • Very complicated verification required
  • German players can register, now what?
Safety Index explained

Safety Index of Zip Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Zip Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.0/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • Players claiming one too many bonuses risk losing their winnings
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Players who only deposit when bonuses are offered risk losing their winnings
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more

Complaints about Zip Casino and related casinos

(1488)
1,488All44Opened5Unresolved651Resolved788Rejected

Complaints directly about Zip Casino

Show more complaints (+10)
Discussion

Zip Casino Discussion

Discuss anything related to Zip Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

Zip Casino payment methods

NetellerSkrillPaysafeCardVISAMastercardBitcoin (BTC)Bank transferFlexepinSkrill 1-TapEthereum (ETH)MiFinityeZeeWalletJetonbankRapid TransferBitcoin Cash (BCH)Solana (SOL)Dogecoin (DOGE)Litecoin (LTC)USD Coin (USDC)Cardano (ADA)Tether (USDT)Ripple (XRP)Google Pay

Currencies

USD, EUR, CHF, CZK, HUF, JPY, NOK, NZD, PLN
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