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Casinoly Casino Review
When reviewing and assessing Casinoly Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Casinoly Casino has a Very high Safety Index of 9.2, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Continue reading our Casinoly Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Safety Index – Casinoly Casino fairness and safety
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Casinoly Casino, we have looked closely into the Terms and Conditions of Casinoly Casino and reviewed them. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based on our estimates or gathered data, Casinoly Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we are aware, no relevant casino blacklists mention Casinoly Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
On the whole, also considering other contributing factors in our assessment, Casinoly Casino has achieved a Safety Index of 9.2, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, Casinoly Casino is interconnected with 32 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Casinoly Casino.
Terms and Conditions of Casinoly Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Casinoly Casino during our review.
Player complaints submitted about Casinoly Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 0 complaints directly about this casino in our database, as well as 6 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,356 black points in total, out of which 2,356 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casinoly Casino user feedback and reviews evaluated
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
The user satisfaction feedback of Casinoly Casino shared by 36 users has resulted in a Bad User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Licenses and company data
Casinoly Casino is owned by NovaForge Ltd and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
Casinoly Casino has been granted a gambling license in Comoros issued by Anjouan Gaming.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 500 per day
No win limit
EUR 7,000 per month
USD 500 per day
USD 7,000 per month
NOK 5,000 per day
NOK 70,000 per month
CAD 750 per day
CAD 10,500 per month
AUD 800 per day
AUD 10,500 per month
HUF 160,000 per day
HUF 2,100,000 per month
BRL 1,850 per day
BRL 32,000 per month
CHF 500 per day
CHF 7,000 per month
CLP 425,000 per day
CLP 5,950,000 per month
COP 2,000,000 per day
COP 30,000,000 per month
CZK 12,500 per day
CZK 175,000 per month
INR 40,000 per day
INR 560,000 per month
JPY 65,000 per day
JPY 775,000 per month
KRW 680,000 per day
KRW 9,500,000 per month
MYR 2,240 per day
MYR 32,000 per month
NZD 1,000 per day
NZD 13,000 per month
PEN 2,000 per day
PEN 30,000 per month
PHP 28,500 per day
PHP 400,000 per month
PLN 2,000 per day
PLN 31,500 per month
SGD 800 per day
SGD 10,000 per month
THB 5,000 per day
THB 175,000 per month
TRY 10,000 per day
TRY 130,000 per month
ZAR 10,000 per day
ZAR 135,000 per month
NGN 237,500 per day
NGN 3,325,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at Casinoly Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Russian
24/7
German
24/7
Finnish
24/7
Italian
24/7
Czech
24/7
Greek
24/7
French
24/7
Turkish
24/7
Polish
24/7
Norwegian
24/7
Hungarian
24/7
Arabic
24/7
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Casinoly Casino, managing your account, withdrawals, or other matters. Casinoly Casino has a good customer support, judging by the results of our testing.
Casino games and slots available at Casinoly Casino
Casinoly Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 124 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Ezugi, Evoplay, SA Gaming, GameArt, Endorphina, PariPlay, Habanero, Red Rake Gaming, Leander Games, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Relax Gaming, EveryMatrix, Betgames, FBM Digital Systems., Digitain, Turbo Games, Platipus, Amigo Gaming, Mancala Gaming, Spinmatic, Apollo Games, G Games, Aviatrix, NetGaming, OneTouch, Kiron Interactive, Galaxsys, Revolver Gaming, BeeFee, On Air Entertainment, Reevo, PLAYHUB, Mascot Gaming, Amusnet (EGT), PlayPearls, Givme Games, Ela Games, 100HP Gaming, Skywind Group, Caleta Gaming, Iconic21 (BETER Live), AvatarUX, Imagine Live, 3 Oaks Gaming, CT Interactive, Shady Lady, Winfinity, Vibra Gaming, Spinberry, Playnetic, 7777 gaming, Smartsoft Gaming, Swintt, Tequity, RevDev, Skillzzgaming, BF Games, Spribe, Gamomat, Expanse Studios, Arcadem, CandleBets, Betsolutions, Bally Wulff, SlotMill, Onlyplay, Bombay Live, Salsa Technology, Oryx Gaming, Penguin King, Gaming Corps, VoltEnt, Ortiz, Gamebeat, Alea Partners, Kajot, Hölle games, GameTimeTec, Fugaso, Felix Gaming, Stakelogic, Fazi, Zitro, Gamzix, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, Creed Roomz, PatePlay, InOut, PopOK Gaming, RakeRocket, EGT Digital, Barbara Bang, Clawbuster, Rogue Gaming, Hacksaw Gaming, Solidicon, Ruby Play.
Bonuses and codes offered by Casinoly Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Casinoly Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.
Note: Our separate page features details on Casinoly Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by Casinoly Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of Casinoly Casino
This is a place to share experience with Casinoly Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
The server URL is always changing which uses a spy software! As soon as you are about to win, the game slows down and a server error is displayed, then I go back into the game and nothing happens, the reels jump! I have all the screenshots and video recordings of these! As soon as I mentioned this, I was immediately banned from the site! But I have already filed a complaint in quite a few places! No one should play on this fraudulent site! I had a bigger win when I started the payments as it should have been, they threw it back every 24 hours! They don't allow the payments either! They are cheating, I have the documents and photos about these too! Be careful with this fraudulent site, don't deposit a single cent! I regretted my 40,000 euros but I won't leave them with them!
Kiszolgáló urlt mindig változtatja ami egy kém szoftvert használ ! Ahogy nyerésre állsz abban a pillanatban a játék be lassul és szerver hibát ír ki majd vissza lépek ismét a játékba és már semmit nem ad ugranak a tárcsák ! Ezekről mind megvannak a képernyő fotók illetve videó felvételek is ! Ahogy ezt szóvá tettem azonnal kitiltottak az oldalról ! De a feljelentést megtettem már jó pár helyen ! Senki ne játsszon ezen a csaló oldalon ! Volt egy nagyobb nyereményem is amikor a kifizetéseket indítottam úgy ahogy kellett 24 órán ként dobálták vissza ! Nem engedik a kifizetéseket sem ! Csalnak ezekről is megvannak a dokumentumok és fotók is ! Vigyázzatok ezzel a csaló oldallal egy centet se szabad befizetni ! 40000 eurom bánta de nem hagyom náluk !
Fraudulent site
Csaló oldal
He uses such a strategy that he can immediately manipulate the game if the player is in the saddle and has a winning streak.
Olyan urlht használ hogy egyből tudja manipulálni a játékot ha nyeregben nyeresben van a játékos
I've always enjoyed playing at the casino, but unfortunately, there are problems with withdrawals. When you ask, the friendly staff don't give you clear answers. One time they say my bank won't accept the money, then there are technical difficulties, and so on. Now I've requested a withdrawal for the fifth time and hope to finally receive it. It's disappointing to feel like they don't care about you. You wait at least 2-3 days for each withdrawal request, only to be canceled again. When you ask, the problem isn't addressed immediately; instead, you wait another 2-3 days. I won't spend a cent at the casino in the future.
Ich habe immer sehr gerne im Casino gespielt, aber leider gibt es Probleme mit den Auszahlungen. Wenn man nachfragt, bekommt man vom freundlichen Personal keine klare Auskunft. Einmal heißt es, meine Bank nimmt das Geld nicht an, dann gibt es technische Schwierigkeiten und so weiter. Nun habe ich die Auszahlung zum fünften Mal beantragt und hoffe, sie endlich zu erhalten. Es ist enttäuschend, dass man das Gefühl hat, man sei ihnen egal. Man wartet pro Auszahlungsantrag mindestens 2-3 Tage, nur um dann wieder eine Stornierung zu erhalten. Wenn man nachfragt, wird das Problem nicht sofort angegangen, sondern man wartet erneut 2-3 Tage. In Zukunft werde ich keinen Cent mehr im Casino ausgeben.
I won 4000 euros in this trash casino I i put to withdraw 500 and after 1 week the first 500 was in my bank , so i was going to login again to withdraw another 500 and i see in my balance 0,12 cents Im going to game history and someone played black jack and some slots games they (hacked me) it’s obvious that was a guy from casinoly so i speak to live chat and they close my account so i later i was speaking by gmail with casinoly they was saying to me that the situation is in control , for 2 weeks they was saying me this all time So 1 day they send me (after the check your account balance was played by your self and no one hacked you ) so guys they are scammers don’t play there
Two years ago, I closed my account from the horrible game experience and never had a chance to withdraw. Recently I noticed that they opened my account without my request or approval. Requested my account to be closed with two email approvals, but they didn't close it. I find their casino to be corrupt and definitely not the best online as they advertise, more like the worst online casino.
I get Christmas offer bonus of 75 euro. Before I play with this money I ask at live chat which is the max profit which I could withdraw from this offer and after a check which they done with the casino team they answered X10. So the max amount of the cash that I can have from this offer is 750 euros. The money that I have to bet before make a withdrawal is X40. So I have to bet 3000€ if I want to get 750 profit. So I start to play with the 75 euro and the god of luck come with me and the money went to almost 2.000 when I complete the X40 requirement. So I have in my mind that 750 of them will come to me and other 1250 stays at casino. They cheat me and they give me only 300 euros. I send to chat and at VIP manager as a VIP player and didn't get any answer or solution. I have screenshots with the chat to be sure and already send them to casino but nothing done. Don't play here it is a casino scam
i made a withdrawal more than 12 days ago, but every time I talk with customer support, they say they apologize i sent 4 times email to support i didn't took any respond. they are lier and after 12 days my request is first step they are rubber and steal money i take chat transcript and i took screen shot of my withdraw request .if i don't receive my money to this w
Update 6 Sept 2024 I received payment yesterday, so I can confirm that this is a legit casino, and they do eventually pay but the processing time is very slow. In my particular case it was close to 2 weeks. I'm not very impressed by that, so while I do recommend Casinoly as a decent casino as everything else about them is pretty good, but if you're expecting fast payment then I strongly advise you to play elsewhere. If you're someone who gets impatient waiting and gets tempted to reverse the withdrawal and play down the balance, then I urge you to stay away from this site because the extended delays will frustrate you to bits and you will lose all your winnings. A rule that I have implemented for myself when gambling is... once I've submitted a withdrawal request I will never reverse it and play it down, no matter how long the wait is because sometimes I feel like this is what they want you to do so my number one rule for myself is to never touch the withdrawal even if it takes weeks or months. It's frustrating as hell waiting that long, but if you can wait it out, you do eventually get your money. But if you don't have control over this faculty, then yeah best to stay as far away as possible from this casino and their other brands under the same management. Save yourself the agony.
I'm glad I got paid but I'm not sure if I'd be a regular patron at this casino. They really should re-evaulate their processes because I'd imagine they would be losing a lot of returning players.
Original post.... Everything about this casino is pretty good except for one thing, and it's a crucial one... withdrawal time. I won $3000 and submitted a withdrawal request a week ago and have still not received anything. Have contacted support on several occassions and they assure me that I will receive my winnings. I do believe that they are a legit casino and I will eventually be paid but the long wait for withdrawal is a major set back and I will probably avoid playing here in the future if withdrawals were to take this long everytime. Unless they improve in this department, I can only give this casino an average rating, which is ashame because everything else was great.
Huge game library
Nice website
Fantastic bonuses
Several deposit methods
Legit casino and they do pay you but it's very slow
Very slow withdrawal processing time. T&C states 3 days but in reality it took close to 2 weeks to receive my winnings in cryptocurrency.
The worst casino I've ever played at. I've never seen anything so bad! Run away! They keep your money and disappear. The assistants always respond the same. I won 5000 euros and they disappeared! Nobody says anything! This Casino should close and Casino Guru has to rate it as VERY BAD! Security doesn't exist here! CAREFUL!
O pior casino onde já joguei. Nunca vi nada tão mau! Fujam! Ficam com o vosso dinheiro e desaparecem. Os assistentes respondem sempre o mesmo. Ganhei 5000 euros e desapareceram! Ninguém diz nada! Este Casino devia fechar e o Casino Guru tem de o classificar como MUITO MAU! Segurança é coisa que não existe aqui! CUIDADO!
Casinoly site does not refund your winnings. I requested a withdrawal of 10,000 TL from the site on 17.01.2024, and my withdrawal request was rejected for no reason on 22.01.2024. When I tried to log in to my account, I saw that my account was disabled. I did not receive a response from the authorities, they said just send me an e-mail and they will get back to me, but there is no response. Do not trust this site and deposit money, you will not be able to get your earnings back.
Casinoly sitesi kazancınızı geri ödemiyor. Siteden 17.01.2024 tarihinde 10.000 TL çekim talebinde bulundum ve 22.01.2024 tarihinde para çekme talebim sebepsiz yere reddedildi, hesabıma giriş yapmaya çalıştığımda hesabımın devredışı bırakıldığını gördüm. yetkililerden bir cevap alamadım bana sadece mail atın dönüş olacak dediler ancak geri dönüş olmuyor. Bu siteye güvenip para yatırmayın, kazancınızı geri alamazsınız.
Very good casino, very nice menu and interface, which some casinos don't have. Withdrawal request takes 3 days and depending on the payment method, the money is credited immediately, I don't understand why there are bad reviews, the site is top and the best, I have made 3 withdrawals so far 400+500+180 and I'm waiting for a new 500€ identification they haven't asked me yet but even if they ask there won't be a problem I like Rabidi I've never had a problem in general prefer this casino and don't be afraid the bad reviews are probably from players who don't know that in the casino it's 50/50 if you win or if you lose!!
Πολύ καλό καζίνο πολύ ωραίο μενου και interface που αλλά καζίνο δεν τα έχουν αίτημα ανάληψης 3μερες και ανάλογα τον τρόπο πληρωμής τα λεφτά πιστώνονται αμέσως δεν καταλαβαίνω γιατί υπάρχουν κακές κριτικές το site είναι top και το καλύτερο έχω κάνει 3 αναλήψεις μέχρι τώρα 400+500+180 και περιμένω μια καινούργια στα 500€ ταυτοποίηση δεν μου έχουν ζητήσει ακόμα αλλά και να ζητήσουν δεν θα υπάρχει πρόβλημα μου αρέσει η Rabidi ποτέ δεν είχα θέμα γενικά προτίμησε αυτό το καζίνο και μην φοβάσαι οι κακές κριτικές μάλλον είναι από παίχτες που δεν ξέρουν ότι στο καζίνο είναι 50/50 άμα κερδίσεις η άμα χάσεις !!
Top casino! Great game selection! Payout after 2 days, I like it there! I have no idea why everyone is talking badly, I've been playing at Casinoly for 2 years and can pay out 5000 euros! Kind regards to the Casinoly team👍
Top Casino ! Super Spielauswahl ! Auszahlung nach 2 Tage , bin gern dort ! Ich habe keine Ahnung wieso jeder schlecht redet , ich spiele seit 2 Jahre bei casinoly kann 5000 euro auszahlen ! Liebe Grüße an das Casinoly Team👍 Benutzername : TarkanZek23 :)
I had a big hit in this casino and a balance of 9800 Euros. After cancelling my First withdrawal, i tried another method. After i have seen that this was stated as deposit i tried to sort this out with the Support and all of a sudden they closed my Account and said that i wanted a permanent closer!! Why should i do that. All i wanted to do is withdrawal my Money.
Please i insist not to pay any Money in this or any other Rabidi Casino and i also insist that this scam gets blocked or blacklisted or whatever by Casino Guru because this is crime at its finest
I am shocked that Casino Guru gave this casino a high rating because it is clearly a scam. I urge them to remove the promoted link immediately and prevent players from falling victim to their fraudulent practices.
I deposited €1500 and won €900, but when I attempted to withdraw my winnings, I could only withdraw €500. Despite contacting support, they told me that the amount I could withdraw depended on my level, even though this was not mentioned in their terms and conditions. They provided a photo with withdrawal information, but this was still misleading.
Their website claims that withdrawals take 1-3 business days to process, so I withdrew €500 and played with the remaining €400. The next day, I contacted support to verify my account to avoid delays in payment, but they said it was unnecessary. I insisted on verifying my account and was given an email address to send my documents, but the email address was incorrect. When I contacted support again, they refused to provide the correct email and said that they would contact me if verification was necessary. I have never experienced this issue in any other casino.
I told them that I expected to receive an email in 5-10 days asking me to verify my account, and then I would have to wait an additional 10 days to complete the verification process. After that, I would have to wait even longer to receive my payment, which was unacceptable. They assured me that I did not need to verify my account and that I would receive my payment within 1-3 days. However, they gave me another email address to send my documents, which was also not working. I received an email stating that the verification process was not working at the moment.
On Tuesday, I contacted support again to inquire about my payment, and they told me that it would take 1-3 days to receive my payment, which was expected to arrive on Thursday or late Wednesday. When I contacted them on Wednesday, they told me to wait until Thursday, but on Thursday, they said it might take a bit longer and that I should expect my payment on Friday. I contacted them on Friday, and they assured me that I would receive my payment later that day, but I did not receive anything. Today, Saturday, I am convinced that I have been scammed.
Before I won, I purchased €40 of "free spins" on Gates of Olympus. After a few spins, the website went down, and I was unable to access it for about an hour. When I was finally able to log back in, the €40 was missing from my balance, and I did not know how much I had won, if anything. When I contacted support, they asked me to find the round, which I did and have a screenshot of. However, Casinoly did not return my money or winnings, and they claimed that they had checked everything and found no mistake on their part.
I have screenshots of every chat with support, my winnings, and all other evidence that proves their fraudulent activities. I caution everyone to avoid this casino and not fall victim to their scams. Do not make the same mistake I did. This casino is 100% a scam.
Update: After 14 days, they emailed me that my withdrawl failed and i had to choos another payment method. After 6 days and contacting support they told me that my withdrawl will be in my bank account at 1-3 days. After almost a week , i contact them again and told me that my withdrawl will have a delay because i re-submit it BUT they cancel my withdrawl!
Should be a no star's casino. Yikes 1 I experienced something I've never experienced prior at any other casino I've used. Your terms and services are ridiculous, what exactly would the bets of terms and services abiding guest look like?
Worst casino ever, which is ironic cause I thought I'd already dealt that piece of cake! I'm up and end over for the lot of these folks. It's disappointing cuz if your here, and reading this odds are ya've already been there.
.... Read the terms and service...cuz they'll always protect the casino...it any about the guest... apparently it's okay to booby trapt your casino. Terms and services should protect the guest as much as the casino. Seriously if ya'll can't take ppls money without being fair.... your in the wrong business.
You claim that your bonus are for entertainment, and when the money's all gone and the light get turned on and the guest is left scratching their head wondering why it seems like they didn't have fun?
I love to gamble sometime big bets other times lil bets. Do I bet cuz the idea of winning seems nice, yup. Am I miserable because I lost? Not in the slightest.
Only took me 50 dollars to see just how low some casinos might go. From this moment forward I will not use another casino without reading the terms and services immediately. Not just glibly or retrospectively.
Cuz yikes.
To those who have won, RUN. I can't help but feel it's the casino who's gambling; their betting on the fact you didn't read three terms and services. There addicted to greed. It's kind of disgusting.
Game selection! Lol didn't play more than three.
Pretty UI
Horrible customer support
What's appears solid on the surface, quickly erodes
Since October I've been fighting for 250€ to be paid out.....Documents submitted for verification will not be processed.....No lie-free emails.... HANDS OFF !!!!! That's cheating!
Seit Oktober kämpfe ich, dass 250€ ausbezahlt werden.....Eingereichte Dokumente zur Verifizierung, werden nicht bearbeitet.....Keine Lügenfreie Emails.... FINGER WEG !!!!! Das ist Betrug!
My experience has been good. I deposited $55.00 and played wild wild riches. I cashed out $600.00 in 3 hours. I could have cashed out another $300 but played it out. I got the funds 2 days later.
If you make small deposits and win, your account will be closed permanently. As long as you are losing, you are welcome. The moment you win, you are out.
They accused my of fraud; however, I am still waiting for that evidence of fraud, which I will never get. If I did really commit fraud, why did they pay me my winnings?
Clearly, customers winning is not only condemned by them, but also winning accounts will eventually be banned.
My deposit via giropay in the amount of 500 EUR is not credited even after 8 days. All complaints via email or live chat were unsuccessful. I sent the transfer receipt via screenshot. I don't get an answer. Today is November 24th. and 17 days have passed since my deposit. I have reminded several times and only received the information that the matter is being examined. To date, no credit has been issued. Apparently my 500 euros are gone. only where to?
Meine Einzahlung über giropay in Höhe von 500 EUR wird auch nach 8 Tagen nicht gutgeschrieben . Alle Beschwerden über E-Mail oder Live Chat brachten keinen Erfolg. Den Überweisungsbeleg habe ich per Screenshot zugesandt. Ich erhalte keine Antwort. Heute ist der 24.11. und 17 Tage seit meiner Einzahlung vergangen. Ich habe mehrmals angemahnt und nur den Hinweis erhalten, dass man die Sache prüfe. Eine Gutschrift erfolgte bis dato nicht. Anscheinend sind meine 500 Euro weg. Nur, wohin?
There is nothing positive
Es gibt nichts Positives
The behavior of the casino looks like fraud. Can only advise against this casino.
Das Verhalten des Casinos sieht nach Betrug aus. Kann nur von diesem Casino abraten.
I've been waiting for a payout for 14 days, every 3 days I get an email canceling my payout because no account matches, although that's not true!!!Casino rubbish!!!!Scam!!!
Warte seit,14 Tagen auf eine Auszahlung, jede 3 Tagen bekomme Ich Email Auszahlung storniert weil kein Konto übereinstimmt, obwohl das nicht Stimmt!!!Müll vom Casino!!!!Betrug!!!
Spike1985
Unregistered user
• 3 years ago
Winnings from games just don't get credited, nor did any of my deposits. I even got video evidence of it and then have to hit me with the support rum.
If you don't get a number of small amounts and 2 slightly larger ones and these are declared as a 0 win during the course of the game...
Gewinne aus Spielen werden einfach nicht gut geschrieben , genauso wenig wie eine meiner Einzahlungen. Habe es sogar als Videobeweis festgehalten, und muss mich dann noch mit dem Support Rum schlagen .
Wenn man etliche kleinbeträge und 2 etwas größere nicht gut geschrieben bekommt und diese im Spielverlauf als Gewinn 0 deklariert werden...
Many games
Viele Spiele
Winnings from games are zeroed in history and account
Gewinne aus Spielen werden im Verlauf und auf dem Konto genullt
One of my deposits was not credited
Eine meiner Einzahlungen wurde nicht gut geschrieben
Nice casino and nice slots. Even if the verification takes a while, but then you can win and the winnings are paid out without any problems
Schönes Casino und schöne Slots. Auch wenn die Verifizierung etwas dauert, aber dann kann man auch Gewinnen und die Gewinne werden problemlos ausbezahlt
Good casino with many games to choose from. But it's best to just play and not win. Because when you win you are just frustrated with the withdrawal policy. No responses to inquiries or anything like that and payouts are delayed to the extreme.
Gutes Casino mit vielen Spielen zur Auswahl. Aber am besten nur spielen und nicht gewinnen. Denn wenn ihr gewinne seid ihr nur frustriert mit der Auszahlungspolitik. Keine Reaktionen auf Anfragen oder ähnliches und Auszahlungen werden verzögert bis ins extreme.
I will tell you briefly about my experience in this casino: I am currently able to accumulate winnings equal to € 205600 Plus three pending withdrawals of € 500 Each, I have accumulated coins for a total of 34759 but they blocked me from buying the rewards to exchange in bonus also before I had a daily withdrawal limit of 1500 € now only 500 € among other things with the usual procedure of 3/5 working days to collect the winnings, according to the current situation to collect all the winnings since I am managing to withdraw when I am lucky 1000 € a week it will take 5 years to collect everything, I am very worried about this and I have already contacted a lawyer, I do not recommend everyone to play ..
La mia esperienza in questo casino ve la racconto brevemente : io attualmente sono riuscito ad accumulare vincite pari a 205600€ Più tre prelievi pendenti da 500€ L’ uno , ho accumulato monete per 34759 totali ma mi hanno bloccato L acquisto delle rocompense per scambiare in bonus inoltre prima avevo un limite di prelievo giornaliero di 1500€ adesso solo 500€ tra L altro con la solita trafila dei 3/5 giorni lavorativi per riscuotere le vincite , stando alla situazione attuale per riscuotere tutta la vincita visto che sto riuscendo a prelevare quando sono fortunato 1000€ alla settimana ci vorranno 5 anni per riscuotere tutto , sono molto preoccupato di questo è mi sono già rivolto ad un legale , sconsiglio a tutti di giocare ..
Withdrawal Limits
Limiti di prelievo
Abnormal interruptions during bonus rounds in slots
Interruzioni anomale durante round bonus nelle slot
VIP level that is demoted when you no longer deposit
Livello vip che viene retrocesso quando non depositi più
Do yourself and your account a favor and give this casino a very wide berth.
I've played at countless casino sites, but I've never seen anything rigged like this. It always works according to the same principle, no matter which game you play, you lose. Free spins come at most once after a deposit and bring almost nothing, no matter what stakes, whether 10 cents or 5 euros, there is nothing at all.
The chances of winning also decrease with every deposit you make. This principle was also used by another, not unknown, online casino which strangely enough no longer exists.
Statements such as it is a game of chance and the casino has nothing to do with the course of the game definitely do not apply here.
I can only warn against this casino and advise everyone to find out beforehand on the internet which shady organization you are disclosing your data to.
Better to play on reputable sites with German support, e.g. NetBet and Co.
Tut euch und eurem Konto ein Gefallen und macht einen sehr großen Bogen um dieses Casino.
Ich habe schon auf unzähligen Casinoseiten gespielt, aber sowas manipuliertes habe noch nie erlebt. Es läuft immer nach dem gleichen Prinzip, egal welches Spiel ihr spielt, ihr verliert. Freispiele kommen höchstens einmal nach einer Einzahlung und bringen fast garnix, egal auf welchen Einsätzen, ob 10 Cent oder 5 Euro, es kommt überhaupt nix.
Die Gewinnchancen sinken auch mit jeder Einzahlung die ihr tätigt. Dieses Prinzip hatte auch schon ein anderes nicht unbekanntes Onlinecasino welches komischerweise nicht mehr existiert.
Aussagen wie das es sich um Glücksspiel handelt und das Casino nichts mit den Spielverläufen zu tun hat treffen hier definitiv nicht zu.
Ich kann nur vor diesem Casino warnen und jedem raten sich vorher genau im Internet darüber zu informieren, welcher zwielichtigen Organisation ihr eure Daten preisgibt.
Spielt lieber auf seriösen Seiten mit deutschen Support z.B. NetBet und Co.
Constant connection problems
Ständige Verbindungsprobleme
Suspicious operations in the slots
Verdächtige Abläufe in den Slots
Low to no winnings on all stakes
Niedriger bis garkeine Gewinne bei allen Einsätzen
Bonus never credited second and third deposit .... moreover automatic cancellation after clarification via chat. Not recommended
Bonus mai accreditati secondo e terzo deposito....per di più cancellazione automatica dopo chiarimento via chat. Sconsigliatissimo
Safety Index explained
Safety Index of Casinoly Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casinoly Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.2/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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