Maria Casino enjoys solid reputation. There was only one relevant complaint we could find, and it was eventually resolved. Another great advantage is the unlimited withdrawal limit when withdrawing to a bank account. On the other hand, Maria Casino could improve its live chat support availability, as well as both website and support language availability.
Maria Casino has been accepting players since 2007. Today, it is licensed by two authorities, namely in Malta and the United Kingdom. It is owned by Unibet Group plc, which also owns and operates Unibet and Carlos Place Casino. Maria, together with Unibet Casino and Bet 24 Casino, form a trio that belongs to the Unibet Affiliates program. Be careful when self-excluding at any of these mentioned casinos.
Most visitors to Maria Casino are players from northern European countries, and therefore language availability on the website is adapted to them. However, we consider the language support to be insufficient. Apart from English, you can choose from only 5 languages, but they all are languages of Nordic countries.
Customer support is available only in English as well, and unfortunately, there is no nonstop live chat. You can communicate with its operators only in appointed hours, namely from Monday to Friday, between 8:00 AM to 2:00 PM CET, and from 8:00 AM to 12:00 PM CET over the weekend. These hours are also valid for phone and email support.
Regarding the website, we can see that the aim of their designers was modern, perhaps futuristic look, which can cause some confusion. However, after a while, you will start to find your way around more comfortably, and you will find all necessary information to ease your gaming experience. We appreciate also the Casino guides section, where you will find lots of interesting information that can be useful - especially for newbies. You will find here, for example, instructions and tips on how to play the most popular casino games, or explanations of some interesting topics – e.g. winning lines, wild symbols etc.
We consider the reputation of this casino to be one of its great advantages. We found only one justified complaint in discussions online, related to longer waiting times for withdrawals, which was quickly closed and resolved. We can say that the casino treats players well, and behaves according to the principles of fair gambling.
However, as we assess the reputation of this casino within the same group as Unibet, we are also including complaints against them, as a sister casino. Unfortunately, Unibet has more of them than Maria casino, so we have to adjust our reputation rating accordingly. Another problem is that Unibet does not respond to all complaints which are addressed to them.
The casino usually needs 48 hours to approve a withdrawal request. If everything proves to be all right, you could expect your winnings after 3 to 10 days – depending on which payment method you chose.
Another great advantage of this casino is that if you have verified your account and you requested a withdrawal by bank transfer, the maximum withdrawal is unlimited. If you are interested in withdrawing by credit card, the amount of the limit is also much greater, at 10 000€ per day. By Neteller, you can withdraw 1 000€ per day.
Games are divided into four categories: casino and slot machines, live casino, Bingo and other games. You will find everything in these sections, from Blackjack, through to roulette and games which offer a progressive jackpot winnings (e.g. Mega Moolah, Caribbean Stud, and others), with around 350 kinds of slot machines. Of course, there is also a wide selection of live dealer games to enjoy.