Maria Casino enjoys solid reputation. There was only one relevant complaint we could find, and it was eventually resolved. Another great advantage is the unlimited withdrawal limit when withdrawing to a bank account. On the other hand, Maria Casino could improve its live chat support availability, as well as both website and support language availability.
Maria Casino has been accepting players since 2007. Today, it is licensed by two authorities, namely in Malta and the United Kingdom. It is owned by Unibet Group plc, which also owns and operates Unibet and Carlos Place Casino. Maria, together with Unibet Casino and Bet 24 Casino, form a trio that belongs to the Unibet Affiliates program. Be careful when self-excluding at any of these mentioned casinos.
Most visitors to Maria Casino are players from northern European countries, and therefore language availability on the website is adapted to them. However, we consider the language support to be insufficient. Apart from English, you can choose from only 5 languages, but they all are languages of Nordic countries.
Customer support is available only in English as well, and unfortunately, there is no nonstop live chat. You can communicate with its operators only in appointed hours, namely from Monday to Friday, between 8:00 AM to 2:00 PM CET, and from 8:00 AM to 12:00 PM CET over the weekend. These hours are also valid for phone and email support.
Regarding the website, we can see that the aim of their designers was modern, perhaps futuristic look, which can cause some confusion. However, after a while, you will start to find your way around more comfortably, and you will find all necessary information to ease your gaming experience. We appreciate also the Casino guides section, where you will find lots of interesting information that can be useful - especially for newbies. You will find here, for example, instructions and tips on how to play the most popular casino games, or explanations of some interesting topics – e.g. winning lines, wild symbols etc.
We consider the reputation of this casino to be one of its great advantages. We found only one justified complaint in discussions online, related to longer waiting times for withdrawals, which was quickly closed and resolved. We can say that the casino treats players well, and behaves according to the principles of fair gambling.
However, as we assess the reputation of this casino within the same group as Unibet, we are also including complaints against them, as a sister casino. Unfortunately, Unibet has more of them than Maria casino, so we have to adjust our reputation rating accordingly. Another problem is that Unibet does not respond to all complaints which are addressed to them.
The casino usually needs 48 hours to approve a withdrawal request. If everything proves to be all right, you could expect your winnings after 3 to 10 days – depending on which payment method you chose.
Another great advantage of this casino is that if you have verified your account and you requested a withdrawal by bank transfer, the maximum withdrawal is unlimited. If you are interested in withdrawing by credit card, the amount of the limit is also much greater, at 10 000€ per day. By Neteller, you can withdraw 1 000€ per day.
Maria casino currently does not offer any no deposit bonus. It is worth mentioning that the casino offers different bonuses for players from different countries – whether more or less advantageous. Players from the United Kingdom can choose from 3 bonuses, which consist of two parts. The first one includes 40 free spins for the game Starburst. You get them in the form of 10 free spins daily, valid for 24 hours and credited over 4 days. The only condition is the wagering requirement, which is set at 15x.
The second part of bonus is either:
The wagering requirement is set at 35x for these bonuses.
On the other hand, players from some European countries will have a choice of only one bonus, a 50% bonus on the first deposit, the players from other countries get a 100% bonus on the first deposit and 25 free spins.
Different bonuses for different countries don’t seem to be a good solution, causing widespread confusion, as well as being unfair for some players.
The casino will not offer you membership to any VIP or bonus club. However, there are daily tournaments, where you can win real money, to keep you interested
The terms and conditions of the casino are clear and we haven’t found any clauses which could pose a threat to your account. Also, we haven’t encountered any complaints regarding the misuse of some of the “hidden” clauses of the terms and conditions in discussions on forums.
We consider Maria Casino as a casino which will not offer you extremely generous bonuses, or interesting benefits resulting from VIP club, but its online reputation is excellent. So, if you are looking for a fair casino with a decent lineup of games, you will find what you are searching for here.
Games are divided into four categories: casino and slot machines, live casino, Bingo and other games. You will find everything in these sections, from Blackjack, through to roulette and games which offer a progressive jackpot winnings (e.g. Mega Moolah, Caribbean Stud, and others), with around 350 kinds of slot machines. Of course, there is also a wide selection of live dealer games to enjoy.