Unibet Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Unibet Casino has a High Safety Index of 8.9, which makes a recommendable option for most players in terms of fairness and safety. Proceed with reading our Unibet Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index – Unibet Casino fairness and safety
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Unibet Casino, we read and assessed Terms and Conditions of Unibet Casino in-depth. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based on our estimates or gathered data, Unibet Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention Unibet Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All in all, when combined with other factors that come into play in our review, Unibet Casino has landed a High Safety Index of 8.9. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, Unibet Casino is interconnected with 21 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Unibet Casino.
Terms and Conditions of Unibet Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We did not find any unfair or predatory rules in the Terms and Conditions of Unibet Casino during our review.
Player complaints submitted about Unibet Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 35 complaints directly about this casino in our database, as well as 39 complaints about other casinos related to it. Because of these complaints, we've given this casino 20,039 black points in total, out of which 1,090 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Unibet Casino user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Unibet Casino has a Good User feedback score based on the 198 user reviews in our database. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
Unibet Casino is owned by Kindred Group and has estimated revenues exceeding $100,000,000 per year. This makes it a very big online casino according to our classification.
Unibet Casino has been granted a gambling license in Netherlands issued by Kansspelautoriteit.
Payment methods, win and withdrawal limits
Unibet Casino supports 9 payment options. This includes: PaySafeCard, Mastercard, VISA, iDEAL, PayPal, Trustly, VISA Electron, ApplePay, Brite.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at Unibet Casino in the table below.
Language
Website
Customer support
Live chat
Dutch
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Unibet Casino, managing your account, withdrawals, or other matters. Unibet Casino has a good customer support, judging by the results of our testing.
Casino games and slots available at Unibet Casino
Unibet Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Other card games, Virtual sports, Other games, Crash games.
Casino games from 85 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, ELK Studios, Push Gaming, Wazdan, Lightning Box, Booming Games, Relax Gaming, Greentube, Inspired Gaming, PearFiction Studios, Jelly, Ino Games, Fantasma Games, Eurocoin, Oros Gaming, Bluberi Gaming, Felt Gaming, Wishbone, Slingshot Studios, Alchemy Gaming, Bulletproof Games, Boomerang Studios, GONG Gaming Technologies, G Games, Nailed it! Games, Fortune Factory Studios, Trigger Studios, ALL41 STUDIOS, Gamomat, Unibet, Northern Lights Gaming, RAW iGaming, Bang Bang Games, Foxium, Buck Stakes Entertainment, Four Leaf Gaming, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Jade Rabbit Studio, Reel Play, Gameburger Studios, Gaming Corps, Atomic Slot Lab, Neon Valley Studios, Max Win Gaming, Hot Rise Games, Stakelogic, High Limit Studio, Peter & Sons, AvatarUX, SpinPlay Games, Gold Coin Studios, Blue Guru Games, Kalamba Games, Hammertime, Aurum Signature Studios, Games Global, Just For The Win, Gaming Realms, Light & Wonder, Storm Gaming, Silverback Gaming, Snowborn Games, Spinstars, Electric Elephant, Stormcraft Studios, Hacksaw Gaming, 4ThePlayer, AreaVegas, Print Studios.
Unibet Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 2 bonuses from Unibet Casino, which are listed in the 'Bonuses' section of this review.
Note: Our separate page features details on Unibet Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by Unibet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(199)
User reviews of Unibet Casino
This is a place to share experience with Unibet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
good casino, plenty of payout methods. The choice of games is also very large, the casino is without reservations! I heartily recommend and encourage you to register!
I registered at Unibet Casino in March and completed the verification process. After that, I received a message saying everything was fine the verification was completed, and the status of the documents changed. Without a second thought, I started playing: depositing, winning, losing, and withdrawing funds...
Then, another notification came, and I had to go through verification again: send my passport or driver’s license, proof of address, a utility bill, a bank statement, and proof of funds. A lengthy list, but the very next day, I uploaded all the necessary documents, yet the verification process didn’t end there!
They asked for a whole bunch of documents again, including a bank statement, and gathering them took me until August 9th. I also reminded the administration that I had previously sent them a 90-day Skrill statement, as I only deposited through this method, so all my transactions were there... What was the point of asking for the same documents? I was tormented with documents, I submitted everything, and still, everything went wrong.
It didn’t take long to get a response: on the 12th, I received an email saying that my account was closed for violating clause 10.3, and all my funds were brazenly seized... well, confiscated, of course.
At first, I thought it was a mistake since the email addressed me as "Anna," and the violation of clause 10.3 had nothing to do with me, as it essentially pertains to intellectual property.
I tried to find out what exactly I had "violated." Then they sent me another email, referring to a different clause, which seemed very strange to me. First, they call me Anna and say I violated clause 10.3, and now it turns out there’s a new clause. By the way, the account is still blocked. Every single day, they change the reasons for closing the account and come up with different excuses. Well, I didn’t get my money, but I did get a whole bunch of terrible emotions and emails with ridiculous excuses.
They are complete fraud. My account was verified and once I won 800€ and requested a withdrawal they forced me to additional KYC, despite they got all documents, they just closed my account without a reason and stole all money. Complains don't work because they just ignore them. Avoid these scammers...
Can you imagine the thrill of winning at a casino? Yes, I know that feeling too. But the emotions when your winnings are taken away? I can't, damn it, imagine that, because I've been robbed of that chance.
I registered on the Unibet website in March this year and immediately encountered difficulties when making a deposit. I contacted support, verified my identity, and sent all the necessary documents. After that, I played peacefully and even managed to win. On June 14, I received an email requesting me to complete verification: confirm my address and fill out a responsible gambling questionnaire. I promptly did everything, and at the beginning of July, I completed the SOW verification. On July 12, I received another notification about the need to verify my account: I needed to send proof of address sent by mail and a photo with an ID next to my face. Once again, I promptly fulfilled all the requirements and received a notification of verification completion. However, that's when the first serious problems began: my withdrawal request had been pending for about a week – I contacted support, and...
They "helped" me so much! On July 17, without a clear explanation, my account was completely blocked, my funds confiscated, and access to the entire group of casinos revoked. Great result! Are you guys out of your mind?
I tried to find out the reason for this decision, and they referred to a point in their rules that they can close any account without explanation. Just because they felt like it. That's what their rules say. It's like if I suddenly closed your account and took your money, just because I can.
My balance was completely confiscated, and they justified it by saying that they had already processed withdrawals exceeding the total amount of my deposits. So the fact that I withdrew more money from the casino than I deposited is the main reason for blocking and stealing my money!
I am in complete shock at such behavior from the casino and very disappointed in them. They could have just returned my money! But no, it's easier for them to block you and take everything because they can.
Be careful and think twice before registering at Unibet Casino, because if you happen to "get lucky" and win – you won't see your winnings!
I just came back after half a year of self-exclusion, but I'll probably soon self-exclude myself again, but for a much longer time...before I excluded myself, he took the money in a very mean way, it was almost unplayable...now I'm back, about 80,000 HUF in 4 days with a small bet of 100- 150 fr in total didn't last more than half an hour in the casino...now it's much, much worse than half a year ago when I was banned...somewhere a process must be started so that the authorities will examine all the casinos, and while the examination is taking place, all of them it has to be suspended and those whose game is in order can continue... there wouldn't be many left on the whole internet... but seriously the authorities can't allow a few people to profit at the expense of others in a blatant way, ruining many people financially and mentally... the gamer gets what he pays for... he doesn't get a gaming experience, only more and more dirty swipes.. they never get a routine check.. or if they get it, they probably take care of it with a little "little money" All sites should be suspended and investigated, if there is any humanity in the jurisdictions!!
I have been playing here for years and have never had a problem with them. Great selection of casino games and is easy to deposit. Sometimes I bet, but not often, so I am not an expert, but the odds seem to be good. Finally, love their interface, perfect for me.
Really not a bad casino, lots of variety in games, fast verification and responsive support team. Also in favor of this casino says the time that it already exists.
Trusted casino. If you win, they will pay you, there is no obligation. But unfortunately the RTP is very bad recently, I think it was better last year. Maybe I was luckier last year, but then I won several times, but in 2024, almost none of the games gave an appreciable prize. As I can see, I'm not the only one who thinks this way. Because of the bad RTP, I would rather pay in another casino
Megbízható kaszinó. Ha nyersz, kifizetik, nem kötözködnek. De sajnos mostanában nagyon rossz az RTP, tavaly szerintem jobb volt . Lehet hogy tavaly szerencsésebb voltam de akkor többször is nyertem, de 2024 ben szinte egyik játék se adott értékelhető nyereményt. Ahogy látom nem csak én gondolom így a helyzetet. A rossz RTP miatt már más kaszinóban szivesebben fizetek be
Hello, I've been playing on Unibet for more than 2 years. During these two years, Unibet has been the number one casino that I deposit and play on because my account is fully verified and my withdrawals go through within a second to my accounts. My only problem with Unibet is RTP. I've been gambling for almost 6 years and speaking from experience Unibet has the worst RTP I have ever experienced. I don't know what to say, I've played lots of games from lots of providers. Never had a big win or surprising amounts. I also read complaints about RTP from other players on Unibet and other forums.
Payment methods were good but the website looked scammy. Everything took a while to load and if you are 60 years old and have never used the internet before this is the casino for you. I cannot really bash it, I won money, but there are way nicer websites out there.
Instant payout but site layout is a bit outdated and they require a lot of verification for big payouts, trying to slow it down and perhaps make you give up.
I truly appreciate their approach to stake limits. Unlike some other poker sites where sky's the limit, Unibet seems to understand the essence of a recreational game. By capping the stakes to smaller amounts, they've created an environment where professional sharks are deterred from dominating the tables. I feel like I'm at a friendly poker night with pals, where the game is about fun, strategy, and camaraderie rather than just high stakes.
Kudos to Unibet for keeping the spirit of recreational poker alive and allowing us casual players to battle it out in good fun!
I recommend it, I've been playing it for two years and I recommend it to everyone, there are many types of games, everyone will find something for themselves
polecam gram dwa lata i polecam kazdemu dużo rodzaju gier każdy znajdzie cos dla siebie
Hassle-free withdrawal after quick verification, a wide range of payment methods to choose from, nice bonuses, favorable promotions, specific and fast live chat help. I would highly recommend!
I won't say that the slots have the best RTP, but you can play your money quite well if you play smart. At higher stakes the slots are dead, but at low stakes there is a chance for some fun. This cannot be said for many other casinos, because you can feel that the RTPs are very low and the loss is guaranteed. I have had positive experiences from this casino.
I have been denied identity verification for a long time and have not been able to withdraw $70,000 for almost 3 months. Identity verification is never over for various reasons. They don't want me to play games and withdraw.
I DON'T UNDERSTAND HOW YOU CAN GIVE THIS CASINO *****STARS WITH A DEPOSIT OF 400 EURO WITH ZERO WIN, THEN I ASK VERY NICELY IF I CAN GET CASHBACK OR FREESPINS, ANSWER: NO!
I CLOSED THE ACCOUNT IMMEDIATELY!
I ADVISE ANYONE NOT TO PLAY HERE IF YOU WANT TO WIN PLAY AT: PLAYYOUWIN OR LEOVEGAS, I'M HONEST, I'VE BEEN PLAYING FOR 4 YEARS AND I'VE NEVER LOST AT SO HIGH Stakes, EVER!
ICH VERSTEHE NICHT WIE MAN DIESEM CASINO *****STERNE GEBEN KANN, BEI EINER EINZAHLUNG VON 400 EURO NULL GEWINN, DANN FRAGE ICH GANZ NETT OB ICH CASHBACK ODER FREESPINS BEKOMMEN KANN, ANTWORT: NEIN!
ICH HABE DAS KONTO UMGEHEND GESCHLOSSEN!
ICH RATE JEDEM NICHT HIER ZU SPIELEN, WENN SIE GEWINNEN WOLLEN SPIELEN SIE BEI: PLAYYOUWIN ODER LEOVEGAS, GANZ EHRLICH, ICH SPIELE SEIT 4 JAHREN UND HABE NOCH NIE BEI SO EINEM HOHEN EINSATZ VERLOREN, NOCH NIE!
chat available
chat erreichbar
no winnings possible
keine gewinne möglich
only losses
nur verluste
no cashback, no free spins
kein cashback, keine freespins
unfriendly service
unfreundlicher service
i think build on your previous reviews and take people out
bauen denke ich auf ihre bisherigen bewertungen und nehmen menschen aus
I recently signed up for an online casino and was extremely disappointed with my experience. First of all, the website was difficult to navigate and it took me a while to find the games I was interested in. The graphics and user interface were also very outdated and made the site feel unprofessional.
When I finally found the games I wanted to play, I experienced multiple technical difficulties. Some games would freeze or crash in the middle of gameplay, causing me to lose my progress and any money I had bet. Other times, the games would load slowly or not at all, forcing me to restart my computer.
Played here for a quite long and I can't say I had any issues with them. If you are looking for a legit casino - Unibet is your choice. However I will leave them for a while cause luck wasn't on my side
Be prepared that you have to go through a long verification process if you win big winnings, it is something almost everyone faces, but that is where the disadvantages end. Now for the reasons why it's still worth playing here. Cashback and bonuses, the more you play the higher the cashback amount and more tasty bonuses. Responsive customer service, they're here to SOLVE problems. A user-friendly application for computer in which everything works as it should without glitches and lags. And quick withdrawal of money after verification.
Support was fast to respond. Site loaded fast and was not cluttered with too much extra useless stuff. Lot of different kind of slots are available.
Safety Index explained
Safety Index of Unibet Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Unibet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Submitted:
22 Feb 2022
Complaints about related Kolikkopelit Casino
(Same owner)
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Submitted:
22 Feb 2022
Complaints about related 32Red Casino
(Same owner)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
14 Nov 2022
Show more complaints (+38)
Discussion
Unibet Casino Discussion
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