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Unibet Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
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Payment methods
Show all (11)
  • Skrill
  • Neteller
  • PaySafeCard
  • Mastercard
  • VISA
  • PayPal
  • Trustly
  • Maestro
Withdrawal limits
Not Limited for GBP
Kindred Group
1997
> $100,000,000
OverviewBonusesUser reviews199Safety Index explainedDiscussion4Payment methods11
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Unibet Casino Review

When reviewing and assessing Unibet Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Unibet Casino has a High Safety Index of 8.5, which makes a recommendable option for most players in terms of fairness and safety. Proceed with reading our Unibet Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Safety Index – Unibet Casino fairness and safety

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Unibet Casino, we read and assessed Terms and Conditions of Unibet Casino in-depth. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.

Based on our estimates or gathered data, Unibet Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

As far as we are aware, no relevant casino blacklists mention Unibet Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All in all, when combined with other factors that come into play in our review, Unibet Casino has landed a High Safety Index of 8.5. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Note: As far as we are aware, Unibet Casino is interconnected with 21 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Unibet Casino.

Terms and Conditions of Unibet Casino evaluated

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Unibet Casino to be mostly fair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Unibet Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 34 complaints directly about this casino in our database, as well as 39 complaints about other casinos related to it. Because of these complaints, we've given this casino 20,003 black points in total, out of which 1,090 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Unibet Casino user feedback and reviews evaluated

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Unibet Casino has a Good User feedback score based on the 199 user reviews in our database. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Licenses and company data

Unibet Casino is owned by Kindred group and has estimated revenues exceeding $100,000,000 per year. This makes it a very big online casino according to our classification.

Unibet Casino has licenses from licensing organizations in the following countries or regions: United Kingdom (United Kingdom Gambling Commission), Gibraltar (Gibraltar Licensing Authority).

Payment methods, win and withdrawal limits

Unibet Casino supports 11 payment options. This includes: Skrill, Neteller, PaySafeCard, VISA, Mastercard, Trustly, PayPal, Maestro, VISA Electron, Bank transfer, ApplePay.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at Unibet Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Unibet Casino, managing your account, withdrawals, or other matters. According to our tests and collected information, Unibet Casino has a fast and professional customer support.

Casino games and slots available at Unibet Casino

Unibet Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows.

Casino games from 106 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Big Time Gaming, Playson, ELK Studios, Push Gaming, Eyecon, Wazdan, Lightning Box, Leander Games, 1X2 Gaming, Booming Games, Iron Dog Studio, Realistic Games, Relax Gaming, Betgames, Greentube, Inspired Gaming, Jelly, PearFiction Studios, Fantasma Games, Bluberi Gaming, Playzido, S Gaming, Indigo Magic, Boomerang Studios, G Games, Nailed it! Games, NetGaming, Trigger Studios, ALL41 STUDIOS, Northern Lights Gaming, On Air Entertainment, Pixiu Gaming, Four Leaf Gaming, Triple Edge Studios, Infinity Dragon Studios, PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Atomic Slot Lab, Atlantic Digital, Neon Valley Studios, Max Win Gaming, Crucible Gaming, Skywind Group, AvatarUX, Peter & Sons, Highlight Games, Blue Guru Games, Hammertime, Aurum Signature Studios, Design Works Gaming (DWG), Games Global, Gaming Realms, Light & Wonder, Golden Rock Studios, Stormcraft Studios, Coin Machine Gaming, 4ThePlayer, AreaVegas, Ino Games, Eurocoin, Oros Gaming, Prospect Gaming, Wishbone, Slingshot Studios, Alchemy Gaming, Ad Lunam, Bulletproof Games, GONG Gaming Technologies, Reflex Gaming, Fortune Factory Studios, Spribe, Gamomat, RAW iGaming, Bang Bang Games, Foxium, Buck Stakes Entertainment, Crazy Tooth Studio, Gaming Corps, Leap Gaming, Blue Ring Studios, Hot Rise Games, Stakelogic, SpinPlay Games, Neko Games, Gold Coin Studios, Kalamba Games, Just For The Win, Storm Gaming, Silverback Gaming, Snowborn Games, Electric Elephant, Hacksaw Gaming, Print Studios.

Unibet Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Unibet Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.

Note: Our separate page features details on Unibet Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (11)
  • Skrill
  • Neteller
  • PaySafeCard
  • Mastercard
  • VISA
  • PayPal
  • Trustly
  • Maestro
Withdrawal limits
Not Limited for GBP

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
English customer support
English live chat

Game providers
Show all (106)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • Big Time Gaming
  • ELK Studios
  • IGT
  • Yggdrasil Gaming
CASINO SCREENSHOTS
unibet_casino_uk_homepage_desktop
unibet_casino_uk_game_gallery_desktop
unibet_casino_uk_promotions_desktop

Positives

  • One of the largest online gambling operators online since 1997
  • Excellent reputation and many eGaming awards
  • Wide variety of live dealer games
  • Extensive collection of games from multiple providers
  • Casino has its own poker platform
  • Free phone support
  • Mobile casino application for iOS and Android
  • Unlimited withdrawals

Negatives

  • Live chat feature is difficult to find on the website

Interesting facts

  • Local version of an international casino
  • The company focuses on both casino and sports betting
Author & Guarantor: Dominika Lakotova Last updated: 22 Jul 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Unibet Casino bonuses

Browse all bonuses offered by Unibet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (199)

User reviews of Unibet Casino

This is a place to share experience with Unibet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 199 users

Very positivePositiveNeutralNegativeVery negative

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Write a review

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• 3 weeks ago
Low payouts to almost nothing, few promotions, slow site too
  • Slow site and not much gained from it yet
• 1 month ago
good casino, plenty of payout methods. The choice of games is also very large, the casino is without reservations! I heartily recommend and encourage you to register!
  • fast withdrawals
  • large choice of games
• 2 months ago
I registered at Unibet Casino in March and completed the verification process. After that, I received a message saying everything was fine the verification was completed, and the status of the documents changed. Without a second thought, I started playing: depositing, winning, losing, and withdrawing funds...

Then, another notification came, and I had to go through verification again: send my passport or driver’s license, proof of address, a utility bill, a bank statement, and proof of funds. A lengthy list, but the very next day, I uploaded all the necessary documents, yet the verification process didn’t end there!

They asked for a whole bunch of documents again, including a bank statement, and gathering them took me until August 9th. I also reminded the administration that I had previously sent them a 90-day Skrill statement, as I only deposited through this method, so all my transactions were there... What was the point of asking for the same documents? I was tormented with documents, I submitted everything, and still, everything went wrong.

It didn’t take long to get a response: on the 12th, I received an email saying that my account was closed for violating clause 10.3, and all my funds were brazenly seized... well, confiscated, of course.

At first, I thought it was a mistake since the email addressed me as "Anna," and the violation of clause 10.3 had nothing to do with me, as it essentially pertains to intellectual property.

I tried to find out what exactly I had "violated." Then they sent me another email, referring to a different clause, which seemed very strange to me. First, they call me Anna and say I violated clause 10.3, and now it turns out there’s a new clause. By the way, the account is still blocked. Every single day, they change the reasons for closing the account and come up with different excuses. Well, I didn’t get my money, but I did get a whole bunch of terrible emotions and emails with ridiculous excuses.
  • There is nothing good here
  • New emotions and ridiculous excuses
• 2 months ago
They are complete fraud. My account was verified and once I won 800€ and requested a withdrawal they forced me to additional KYC, despite they got all documents, they just closed my account without a reason and stole all money. Complains don't work because they just ignore them. Avoid these scammers...
  • they steal deposits and winnings
  • fast limits in sports
  • useless customer support
  • low return in casino games
  • small amount of games in casino
• 3 months ago
Avoid and don't play in this fraud casino. They don't pay and steal deposits. Operating illegally in my country, they stole 7500$ from my pocket.
  • decent software but
  • Operating illegally without license in Poland
  • They can close any-time your account without any reason
  • They steal players deposits and winnings if they close account
  • Customer service is not helpful
• 3 months ago
Could be better. Cash back at 8%. ....
......
......
My review is too short so i write this to fill it up. Little.
  • Fast withdrawal
  • Not alot of game providers
• 3 months ago
Can you imagine the thrill of winning at a casino? Yes, I know that feeling too. But the emotions when your winnings are taken away? I can't, damn it, imagine that, because I've been robbed of that chance.

I registered on the Unibet website in March this year and immediately encountered difficulties when making a deposit. I contacted support, verified my identity, and sent all the necessary documents. After that, I played peacefully and even managed to win. On June 14, I received an email requesting me to complete verification: confirm my address and fill out a responsible gambling questionnaire. I promptly did everything, and at the beginning of July, I completed the SOW verification. On July 12, I received another notification about the need to verify my account: I needed to send proof of address sent by mail and a photo with an ID next to my face. Once again, I promptly fulfilled all the requirements and received a notification of verification completion. However, that's when the first serious problems began: my withdrawal request had been pending for about a week – I contacted support, and...

They "helped" me so much! On July 17, without a clear explanation, my account was completely blocked, my funds confiscated, and access to the entire group of casinos revoked. Great result! Are you guys out of your mind?

I tried to find out the reason for this decision, and they referred to a point in their rules that they can close any account without explanation. Just because they felt like it. That's what their rules say. It's like if I suddenly closed your account and took your money, just because I can.

My balance was completely confiscated, and they justified it by saying that they had already processed withdrawals exceeding the total amount of my deposits. So the fact that I withdrew more money from the casino than I deposited is the main reason for blocking and stealing my money!

I am in complete shock at such behavior from the casino and very disappointed in them. They could have just returned my money! But no, it's easier for them to block you and take everything because they can.

Be careful and think twice before registering at Unibet Casino, because if you happen to "get lucky" and win – you won't see your winnings!
  • scammers
• 4 months ago
I just came back after half a year of self-exclusion, but I'll probably soon self-exclude myself again, but for a much longer time...before I excluded myself, he took the money in a very mean way, it was almost unplayable...now I'm back, about 80,000 HUF in 4 days with a small bet of 100- 150 fr in total didn't last more than half an hour in the casino...now it's much, much worse than half a year ago when I was banned...somewhere a process must be started so that the authorities will examine all the casinos, and while the examination is taking place, all of them it has to be suspended and those whose game is in order can continue... there wouldn't be many left on the whole internet... but seriously the authorities can't allow a few people to profit at the expense of others in a blatant way, ruining many people financially and mentally... the gamer gets what he pays for... he doesn't get a gaming experience, only more and more dirty swipes.. they never get a routine check.. or if they get it, they probably take care of it with a little "little money" All sites should be suspended and investigated, if there is any humanity in the jurisdictions!!
  • good selection of games
  • quick payment
  • unplayable games
  • getting worse
• 5 months ago
I have been playing here for years and have never had a problem with them. Great selection of casino games and is easy to deposit. Sometimes I bet, but not often, so I am not an expert, but the odds seem to be good. Finally, love their interface, perfect for me.
  • Trusted casino
  • Good betting odds
  • A lot of games
  • Easy to deposit
  • Perfect for me
• 5 months ago
Really not a bad casino, lots of variety in games, fast verification and responsive support team. Also in favor of this casino says the time that it already exists.
  • support
  • verification
• 5 months ago
Everything is fine except the appearance of the website.

Ultimately, the appearance of the design must be good.
  • Most games are available
  • Seems like a great casino - I guess you can trust, unlucky for me I didn't win on my first deposit
  • Design killed me, personally, it wasn't that good
• 5 months ago
A great, big casino. Time-tested. The quality of service is very high. I can confidently recommend Unibet as a company you can trust.
  • Technical support available 24 hours
  • Large selection of games. Most providers available.
  • Personally, I like the casino interface - it is easy to use and clear.
  • Deposit and withdrawal methods that are important to me are available for my region.
  • A good bonus program with clear conditions. Frequent personal bonuses for active players. Good cashback system.
• 7 months ago
Trusted casino. If you win, they will pay you, there is no obligation. But unfortunately the RTP is very bad recently, I think it was better last year. Maybe I was luckier last year, but then I won several times, but in 2024, almost none of the games gave an appreciable prize. As I can see, I'm not the only one who thinks this way. Because of the bad RTP, I would rather pay in another casino
  • Reliable
  • Quick payment
  • It's hard to win at the casino
• 10 months ago
Hello, I've been playing on Unibet for more than 2 years. During these two years, Unibet has been the number one casino that I deposit and play on because my account is fully verified and my withdrawals go through within a second to my accounts. My only problem with Unibet is RTP. I've been gambling for almost 6 years and speaking from experience Unibet has the worst RTP I have ever experienced. I don't know what to say, I've played lots of games from lots of providers. Never had a big win or surprising amounts. I also read complaints about RTP from other players on Unibet and other forums.
  • Instant payout
  • Variety of providers
  • Reliable
  • No payment fees
  • Really low RTP
  • No live chat 7/24
  • No satisfying bonuses for regular players
• 11 months ago
Payment methods were good but the website looked scammy. Everything took a while to load and if you are 60 years old and have never used the internet before this is the casino for you. I cannot really bash it, I won money, but there are way nicer websites out there.
  • Payment methods are wide
  • Looks like it was made 60 years go
  • Not much to the interface
  • Games were mediocre
  • Bonuses non existent
• 1 year ago
Instant payout but site layout is a bit outdated and they require a lot of verification for big payouts, trying to slow it down and perhaps make you give up.
• 1 year ago
I truly appreciate their approach to stake limits. Unlike some other poker sites where sky's the limit, Unibet seems to understand the essence of a recreational game. By capping the stakes to smaller amounts, they've created an environment where professional sharks are deterred from dominating the tables. I feel like I'm at a friendly poker night with pals, where the game is about fun, strategy, and camaraderie rather than just high stakes.

Kudos to Unibet for keeping the spirit of recreational poker alive and allowing us casual players to battle it out in good fun!
  • Great poker
  • The graphics are a bit out of date
• 1 year ago
I recommend it, I've been playing it for two years and I recommend it to everyone, there are many types of games, everyone will find something for themselves
• 1 year ago
Hassle-free withdrawal after quick verification, a wide range of payment methods to choose from, nice bonuses, favorable promotions, specific and fast live chat help. I would highly recommend!
  • all
• 1 year ago
Enjoyed playing on unibet, especially because of fast withdrawal which is instant .
  • Love it
• 1 year ago
I won't say that the slots have the best RTP, but you can play your money quite well if you play smart. At higher stakes the slots are dead, but at low stakes there is a chance for some fun. This cannot be said for many other casinos, because you can feel that the RTPs are very low and the loss is guaranteed. I have had positive experiences from this casino.
  • Fast payouts
  • Nice loyalty system
  • Fast KYC
  • I can't think of it right now.
• 1 year ago
I have been denied identity verification for a long time and have not been able to withdraw $70,000 for almost 3 months. Identity verification is never over for various reasons. They don't want me to play games and withdraw.
• 1 year ago
they are thieves they close accounts at random they ask for selfies certificates of residence to make you pay
crazy stuff
  • there are none
  • they are thieves
  • it is a legalized scam
  • they do not pay winnings
  • they fool people
  • slow games
  • I don't know what else to say
• 1 year ago
A DISGRACE of a site!!!!!!!!!!!!
BONUSES REMOVED,controlled games,over in literally SECONDS....the list goes on.........
AVOID ITS A SCAM!!!!!!!!!!!
  • EVERYTHING ABOUT THIS SITE IS NEGATIVE
• 1 year ago
I DON'T UNDERSTAND HOW YOU CAN GIVE THIS CASINO *****STARS WITH A DEPOSIT OF 400 EURO WITH ZERO WIN, THEN I ASK VERY NICELY IF I CAN GET CASHBACK OR FREESPINS, ANSWER: NO!

I CLOSED THE ACCOUNT IMMEDIATELY!

I ADVISE ANYONE NOT TO PLAY HERE IF YOU WANT TO WIN PLAY AT: PLAYYOUWIN OR LEOVEGAS, I'M HONEST, I'VE BEEN PLAYING FOR 4 YEARS AND I'VE NEVER LOST AT SO HIGH Stakes, EVER!
  • chat available
  • no winnings possible
  • only losses
  • no cashback, no free spins
  • unfriendly service
  • i think build on your previous reviews and take people out
  • verification takes longer than a week
  • No withdrawals possible without verification
• 1 year ago
I recently signed up for an online casino and was extremely disappointed with my experience. First of all, the website was difficult to navigate and it took me a while to find the games I was interested in. The graphics and user interface were also very outdated and made the site feel unprofessional.

When I finally found the games I wanted to play, I experienced multiple technical difficulties. Some games would freeze or crash in the middle of gameplay, causing me to lose my progress and any money I had bet. Other times, the games would load slowly or not at all, forcing me to restart my computer.
• 1 year ago
Played here for a quite long and I can't say I had any issues with them. If you are looking for a legit casino - Unibet is your choice.
However I will leave them for a while cause luck wasn't on my side
• 1 year ago
A complete site with both sports and casino.
Well-functioning payment solutions.
Lightning fast payouts.
Probably never had a problem with Unibet.
  • Payments
  • Range of games and machines
• 1 year ago
Be prepared that you have to go through a long verification process if you win big winnings, it is something almost everyone faces, but that is where the disadvantages end. Now for the reasons why it's still worth playing here. Cashback and bonuses, the more you play the higher the cashback amount and more tasty bonuses. Responsive customer service, they're here to SOLVE problems. A user-friendly application for computer in which everything works as it should without glitches and lags. And quick withdrawal of money after verification.
  • High quality design for many years
  • New games coming out
  • Great bonuses
  • Long verification timed for big winnings
• 1 year ago
Support was fast to respond.
Site loaded fast and was not cluttered with too much extra useless stuff.
Lot of different kind of slots are available.
Safety Index explained

Safety Index of Unibet Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Unibet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.5/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Unibet Casino and related casinos (119)

119All1Opened67Not solved10Solved41Rejected

Complaints directly about Unibet Casino

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