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Unibet Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Visit Casino
Payment methods
  • Mastercard
  • VISA
  • Trustly Pay
  • ApplePay
Withdrawal limits
 per day
£100,000
Platinum Gaming Limited
1997
> $100,000,000
OverviewBonusesUser reviews214Safety Index explainedDiscussion4Payment methods4

Unibet Casino Review

When reviewing and assessing Unibet Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Unibet Casino has a High Safety Index of 8.6, which makes a recommendable option for most players in terms of fairness and safety. Proceed with reading our Unibet Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Safety Index – Unibet Casino fairness and safety

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Unibet Casino, we read and assessed Terms and Conditions of Unibet Casino in-depth. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.

Based on our estimates or gathered data, Unibet Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

As far as we are aware, no relevant casino blacklists mention Unibet Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All in all, when combined with other factors that come into play in our review, Unibet Casino has landed a High Safety Index of 8.6. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Note: As far as we are aware, Unibet Casino is interconnected with 21 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Unibet Casino.

Terms and Conditions of Unibet Casino evaluated

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Unibet Casino to be mostly fair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Unibet Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 46 complaints directly about this casino in our database, as well as 37 complaints about other casinos related to it. Because of these complaints, we've given this casino 14,903 black points in total, out of which 441 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Unibet Casino user feedback and reviews evaluated

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Unibet Casino has a Good User feedback score based on the 214 user reviews in our database. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Licenses and company data

Unibet Casino has estimated annual revenues higher than $100,000,000. This makes it a very big online casino according to our classification.

Unibet Casino has licenses from licensing organizations in the following countries or regions: United Kingdom (United Kingdom Gambling Commission), Gibraltar (Gibraltar Licensing Authority).

Payment methods, win and withdrawal limits

Unibet Casino supports 4 payment options. This includes: Mastercard, VISA, Trustly Pay, ApplePay.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
GBP 100,000 per day GBP 250,000 per spin
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at Unibet Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Unibet Casino, managing your account, withdrawals, or other matters. Unibet Casino has a good customer support, judging by the results of our testing.

Casino games and slots available at Unibet Casino

Unibet Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 112 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Big Time Gaming, Playson, iSoftBet, ELK Studios, Push Gaming, Eyecon, Wazdan, Lightning Box, Leander Games, Spinomenal, 1X2 Network, Booming Games, Iron Dog Studio, Realistic Games, Relax Gaming, Greentube, Inspired Gaming, Jelly, PearFiction Studios, Fantasma Games, Bluberi Gaming, Playzido, S Gaming, Indigo Magic, Boomerang Studios, G Games, NetGaming, Nailed it! Games, Trigger Button Studios, All For One Studios (ALL41), Northern Lights Gaming, On Air Entertainment, Bitpunch, Pixiu Gaming, Four Leaf Gaming, Triple Edge Studios, Infinity Dragon Studios, Slammer Studios, Reel Play, Real Dealer Studios, Gameburger Studios, Atomic Slot Lab, Atlantic Digital, Neon Valley Studios, Max Win Gaming, OctoPlay, Crucible Gaming, Skywind Group, High Limit Studio, Peter & Sons, AvatarUX, Hammertime, Aurum Signature Studios, Design Works Gaming (DWG), Games Global, Gaming Realms, Light & Wonder, Golden Rock Studios, Stormcraft Studios, Circular Arrow, Coin Machine Gaming, 4ThePlayer, AreaVegas, Ino Games, Eurocoin, Oros Gaming, Prospect Gaming, Win Fast, Wishbone, Slingshot Studios, Alchemy Gaming, Ad Lunam, Bulletproof Games, Reflex Gaming, Spribe, Fortune Factory Studios, Gamomat, RAW iGaming, Bang Bang Games, Foxium, Buck Stakes Entertainment, Crazy Tooth Studio, Gaming Corps, Leap Gaming, Barstruck, Switch Studios, Blue Ring Studios, Stakelogic, Outrageously Innovative (Oi Studios), Flip Five Gaming, SpinPlay Games, Gold Coin Studios, Kalamba Games, Just For The Win, Playzia, Storm Gaming, Snowborn Games, Electric Elephant, Hacksaw Gaming, Print Studios.

Unibet Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 2 bonuses from Unibet Casino, which are listed in the 'Bonuses' section of this review.

Note: Our separate page features details on Unibet Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Mastercard
  • VISA
  • Trustly Pay
  • ApplePay
Withdrawal limits
 per day
£100,000

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
English customer support
English live chat

Game providers

Show all (112)
  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • IGT
  • ELK Studios
  • Big Time Gaming
  • Yggdrasil Gaming

Casino screenshots

unibet_casino_uk_homepage_desktop
unibet_casino_uk_game_gallery_desktop
unibet_casino_uk_promotions_desktop

Positives

  • Excellent reputation and many eGaming awards
  • Wide variety of live dealer games
  • Extensive collection of games from multiple providers
  • Casino has its own poker platform
  • Free phone support
  • Mobile casino application for iOS and Android

Negatives

  • Live chat feature is difficult to find on the website
Casino Bonuses

Unibet Casino bonuses

Browse all bonuses offered by Unibet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (214)

User reviews of Unibet Casino

This is a place to share experience with Unibet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 214 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 4 weeks ago
They restricted my account for no reason ( maybe because I won 10k€ ) and asked me for verification but of course they made it impossible to pass, rejecting all documents I provide them. It looks they do not want to pay 10900€ and they will make everything to not pay it. Avoid these frauds. I have to take the case to the court to get my money back.
  • block account for no reason
  • endless verification process
  • do not pay large winnings
  • do not react to complains
• 2 months ago
I’m very disappointed with Unibet. I had self-excluded for life to protect myself from gambling harm, yet I was still able to deposit money again. This shows they do not take responsible gambling seriously.

Also, the RTP on many of their games feels extremely low. It’s very easy to lose money fast, and there is no transparency or warning about it.
If you want to protect yourself, stay away from this casino — the combination of poor protection and very low RTP is dangerous.
  • Fast withdraw
  • Responsible gambling
• 2 months ago
I have been playing at Unibet for a long time and have had good experiences in the past.
Deposits and games work smoothly, and customer support is usually nice.
Unfortunately, I have now waited over a week for my withdrawal of SEK 191,000 because the verification process is taking too long.
I have submitted all the documents several times and hope this can be resolved soon.
I just want to get my winnings paid out and be able to continue as a regular customer.
  • Small profits are paid quickly
  • Large selection
  • Slow verification process
  • Previous withdrawals no problem but large withdrawals are stopped
• 3 months ago
I like Unibet, made some big winning with a spin of €0.10 or €0.20. Withdraw my winning are easy and fast payout. It takes a few seconds to receive my money on my Revolut bank account.
  • After withdrawal, it takes a few seconds to receive my winnings.
  • Deposits are changed to €10, instead of €5.
• 4 months ago
Unibet has been withholding my funds since 24 August. I own my own company and sent funds from my business account to myself, which is clearly stated in the bank statement I provided. I also submitted all the required SOW (Source of Wealth) documents, and at the time the threshold was below €2,000.

Unibet now demands a personal tax return, which I do not have (since all income flows through my company). I have explained this many times, yet they keep asking for the same documents again and again, instead of releasing my funds.

This is unacceptable. I escalated the case to eCOGRA (ADR), but Unibet continues to stall and ignore. They clearly do not care about their customers.

⚠️ Be warned: Unibet makes it extremely difficult to withdraw your money, even after you comply fully with their requests.
  • Unibet withholding my funds despite full verification
• 6 months ago
Decent welcome bonus, loyalty program can be better, withdrawal speed is fine
  • Just completed my withdrawal, which took 2 days, most games and lots are there but they are missing live dealers.
• 9 months ago
I have played at many casinos by this is by far the best many positive and I actually have nothing negative to say! Highly recommend playing here! Also make withdrawals
  • Fast verification
  • Lots of games
• 9 months ago

I registered on Unibet quite recently, about 2-2.5 months ago, the casino hooks with its simplicity and ease of use. The disadvantages include communication with support and a small variety of withdrawal methods
• 9 months ago
I have a good experience with this site and my friends also play frequently in this casino and good option of games are available in their platform and numerous methods of deposits are also available.
  • Less withdrawals time.
  • Good chat support.
  • Sometimes website gets slower.
• 11 months ago
The bonuses here are pretty solid, and I enjoyed the free spins. However, make sure you read the terms carefully, especially regarding bet limits when using bonus money.
  • Generous welcome bonus
  • reasonable wagering requirements
  • Strict rules on bonus funds
  • max bet limits
• 11 months ago
Its a pretty decent casino overall, Its not the best experience I've ever had, but not the worst neither. I recommend to those that wants to play in another casino than their main one, just for a change, but you will not be that surprised.
  • Decent performance and RTP
  • Good interface
  • No bonuses
• 1 year ago
A user-friendly site, a huge selection of games, and fast payouts. I really enjoyed playing here and will definitely come back for more winnings.
• 1 year ago
No. Casino manipulates the bonus output so you'll never get a free spin. I played over 800 spins and no free spins.
  • Payment went through quickly.
  • The site does not release any free spins or bonuses. You can play any game as many times as you like and the bonus or free spin will never come out. In a single game I played over 400 spins and it always threatened to come out, but I could tell it was rigged because 3 had to come out and the third bonus was spun upwards when it appeared. Blatantly manipulated.
• 1 year ago
Love this site is a must to join up and game,lots and lots of games to pick chosse them and start spinning straight away chat team are very helpful and polite
• 1 year ago
Low payouts to almost nothing, few promotions, slow site too
  • Slow site and not much gained from it yet
• 1 year ago
good casino, plenty of payout methods. The choice of games is also very large, the casino is without reservations! I heartily recommend and encourage you to register!
  • fast withdrawals
  • large choice of games
• 1 year ago
I registered at Unibet Casino in March and completed the verification process. After that, I received a message saying everything was fine the verification was completed, and the status of the documents changed. Without a second thought, I started playing: depositing, winning, losing, and withdrawing funds...

Then, another notification came, and I had to go through verification again: send my passport or driver’s license, proof of address, a utility bill, a bank statement, and proof of funds. A lengthy list, but the very next day, I uploaded all the necessary documents, yet the verification process didn’t end there!

They asked for a whole bunch of documents again, including a bank statement, and gathering them took me until August 9th. I also reminded the administration that I had previously sent them a 90-day Skrill statement, as I only deposited through this method, so all my transactions were there... What was the point of asking for the same documents? I was tormented with documents, I submitted everything, and still, everything went wrong.

It didn’t take long to get a response: on the 12th, I received an email saying that my account was closed for violating clause 10.3, and all my funds were brazenly seized... well, confiscated, of course.

At first, I thought it was a mistake since the email addressed me as "Anna," and the violation of clause 10.3 had nothing to do with me, as it essentially pertains to intellectual property.

I tried to find out what exactly I had "violated." Then they sent me another email, referring to a different clause, which seemed very strange to me. First, they call me Anna and say I violated clause 10.3, and now it turns out there’s a new clause. By the way, the account is still blocked. Every single day, they change the reasons for closing the account and come up with different excuses. Well, I didn’t get my money, but I did get a whole bunch of terrible emotions and emails with ridiculous excuses.
  • There is nothing good here
  • New emotions and ridiculous excuses
• 1 year ago
They are complete fraud. My account was verified and once I won 800€ and requested a withdrawal they forced me to additional KYC, despite they got all documents, they just closed my account without a reason and stole all money. Complains don't work because they just ignore them. Avoid these scammers...
  • they steal deposits and winnings
  • fast limits in sports
  • useless customer support
  • low return in casino games
  • small amount of games in casino
• 1 year ago
Avoid and don't play in this fraud casino. They don't pay and steal deposits. Operating illegally in my country, they stole 7500$ from my pocket.
  • decent software but
  • Operating illegally without license in Poland
  • They can close any-time your account without any reason
  • They steal players deposits and winnings if they close account
  • Customer service is not helpful
• 1 year ago
Could be better. Cash back at 8%. ....
......
......
My review is too short so i write this to fill it up. Little.
  • Fast withdrawal
  • Not alot of game providers
• 1 year ago
Can you imagine the thrill of winning at a casino? Yes, I know that feeling too. But the emotions when your winnings are taken away? I can't, damn it, imagine that, because I've been robbed of that chance.

I registered on the Unibet website in March this year and immediately encountered difficulties when making a deposit. I contacted support, verified my identity, and sent all the necessary documents. After that, I played peacefully and even managed to win. On June 14, I received an email requesting me to complete verification: confirm my address and fill out a responsible gambling questionnaire. I promptly did everything, and at the beginning of July, I completed the SOW verification. On July 12, I received another notification about the need to verify my account: I needed to send proof of address sent by mail and a photo with an ID next to my face. Once again, I promptly fulfilled all the requirements and received a notification of verification completion. However, that's when the first serious problems began: my withdrawal request had been pending for about a week – I contacted support, and...

They "helped" me so much! On July 17, without a clear explanation, my account was completely blocked, my funds confiscated, and access to the entire group of casinos revoked. Great result! Are you guys out of your mind?

I tried to find out the reason for this decision, and they referred to a point in their rules that they can close any account without explanation. Just because they felt like it. That's what their rules say. It's like if I suddenly closed your account and took your money, just because I can.

My balance was completely confiscated, and they justified it by saying that they had already processed withdrawals exceeding the total amount of my deposits. So the fact that I withdrew more money from the casino than I deposited is the main reason for blocking and stealing my money!

I am in complete shock at such behavior from the casino and very disappointed in them. They could have just returned my money! But no, it's easier for them to block you and take everything because they can.

Be careful and think twice before registering at Unibet Casino, because if you happen to "get lucky" and win – you won't see your winnings!
  • scammers
• 1 year ago
I just came back after half a year of self-exclusion, but I'll probably soon self-exclude myself again, but for a much longer time...before I excluded myself, he took the money in a very mean way, it was almost unplayable...now I'm back, about 80,000 HUF in 4 days with a small bet of 100- 150 fr in total didn't last more than half an hour in the casino...now it's much, much worse than half a year ago when I was banned...somewhere a process must be started so that the authorities will examine all the casinos, and while the examination is taking place, all of them it has to be suspended and those whose game is in order can continue... there wouldn't be many left on the whole internet... but seriously the authorities can't allow a few people to profit at the expense of others in a blatant way, ruining many people financially and mentally... the gamer gets what he pays for... he doesn't get a gaming experience, only more and more dirty swipes.. they never get a routine check.. or if they get it, they probably take care of it with a little "little money" All sites should be suspended and investigated, if there is any humanity in the jurisdictions!!
  • good selection of games
  • quick payment
  • unplayable games
  • getting worse
• 1 year ago
I have been playing here for years and have never had a problem with them. Great selection of casino games and is easy to deposit. Sometimes I bet, but not often, so I am not an expert, but the odds seem to be good. Finally, love their interface, perfect for me.
  • Trusted casino
  • Good betting odds
  • A lot of games
  • Easy to deposit
  • Perfect for me
• 1 year ago
Really not a bad casino, lots of variety in games, fast verification and responsive support team. Also in favor of this casino says the time that it already exists.
  • support
  • verification
• 1 year ago
Everything is fine except the appearance of the website.

Ultimately, the appearance of the design must be good.
  • Most games are available
  • Seems like a great casino - I guess you can trust, unlucky for me I didn't win on my first deposit
  • Design killed me, personally, it wasn't that good
• 1 year ago
A great, big casino. Time-tested. The quality of service is very high. I can confidently recommend Unibet as a company you can trust.
  • Technical support available 24 hours
  • Large selection of games. Most providers available.
  • Personally, I like the casino interface - it is easy to use and clear.
  • Deposit and withdrawal methods that are important to me are available for my region.
  • A good bonus program with clear conditions. Frequent personal bonuses for active players. Good cashback system.
• 1 year ago
Trusted casino. If you win, they will pay you, there is no obligation. But unfortunately the RTP is very bad recently, I think it was better last year. Maybe I was luckier last year, but then I won several times, but in 2024, almost none of the games gave an appreciable prize. As I can see, I'm not the only one who thinks this way. Because of the bad RTP, I would rather pay in another casino
  • Reliable
  • Quick payment
  • It's hard to win at the casino
• 1 year ago
Hello, I've been playing on Unibet for more than 2 years. During these two years, Unibet has been the number one casino that I deposit and play on because my account is fully verified and my withdrawals go through within a second to my accounts. My only problem with Unibet is RTP. I've been gambling for almost 6 years and speaking from experience Unibet has the worst RTP I have ever experienced. I don't know what to say, I've played lots of games from lots of providers. Never had a big win or surprising amounts. I also read complaints about RTP from other players on Unibet and other forums.
  • Instant payout
  • Variety of providers
  • Reliable
  • No payment fees
  • Really low RTP
  • No live chat 7/24
  • No satisfying bonuses for regular players
• 2 years ago
Payment methods were good but the website looked scammy. Everything took a while to load and if you are 60 years old and have never used the internet before this is the casino for you. I cannot really bash it, I won money, but there are way nicer websites out there.
  • Payment methods are wide
  • Looks like it was made 60 years go
  • Not much to the interface
  • Games were mediocre
  • Bonuses non existent
• 2 years ago
Instant payout but site layout is a bit outdated and they require a lot of verification for big payouts, trying to slow it down and perhaps make you give up.
Safety Index explained

Safety Index of Unibet Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Unibet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.6/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more

Other factors

  • Low win limit: £250,000 / spin or game round

Complaints about Unibet Casino and related casinos

(132)
132All0Opened75Unresolved11Resolved46Rejected

Complaints directly about Unibet Casino

Show more complaints (+10)
Discussion

Unibet Casino Discussion

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Payment methods

Unibet Casino payment methods

MastercardVISATrustly PayApplePay

Currencies

GBP
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