Bingo.com Casino Review

The player from Norway had been experiencing difficulties withdrawing her funds due to limited availability of payment methods. After some time, player has contacted the oewner sof the casino and, in a week, the issue has been resolved.

The player from Canada had an active self-exclusion in a sister casino. He believes that he should not have been able to register a new account with Bingo.com Casino. Since the player confirmed receiving refund, we closed the case as 'resolved'.

The player opened an account and soon after that, they found out that the casino belonged to the same casino group from which they had self-excluded themself before. They then contacted the casino and asked for a refund of their deposit but they didn't react to their request nor the complaint itself. There's no other information available ever since.

The player couldn't pass the account verification because they were unable to provide utility bills since they were renting not owning a place. The casino refused to respond to the complaint and it remains unresolved.

After winning a couple of hundred euros, the player was asked to provide documents for verification, which they did right away. Unfortunately, later on, their account was closed and their winnings were confiscated without an explanation. The player wasn't aware of breaking any rules or terms. The casino became unresponsive and the complaint remained unresolved.

The player used a bonus and won NOK58,000. However, he was denied his withdrawal and accused with opening two accounts. He got his deposit back plus €,1000 which looked very strange. However, the player continued to play and won again, and this time, he was allowed to withdraw the entire amount of €3,500 without any problems. Causes some doubts in the casino's system, but they still owe the player €5,800. There is no update on this case and it remains unresolved.

The player played at the casino and used a refer-a-friend bonus to gain NOK1,500 in addition to his NOK100 initial deposit but the casino blocked his account and accused him of abusing the system and confiscated all of his money. The player admitted there might've been some activity seen as suspicious with his friend he had referred, but he wanted his NOK100deposit back. The casino only provided a vague statement with terms they claim the player breached and won't comment any further.

The player from Finland was experiencing difficulties withdrawing her winnings due to ongoing additional verification. The player was found to have multiple accounts, but was allowed to keep one of these open and continue playing. There was some confusion regarding outsatnding documents for verification, but then the casino looked into the player's account and confirmed that the account had been verified and that all issues were resolved. The player was then able to make their withdrawal and received their payment.