Cashiopeia Casino Review

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Payment methods

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Withdrawal limits

per month

$7,000

Owner Grasswood

Established 2017

Estimated annual revenues

< $1,000,000

Licensing Authorities

Malta (MGA)

OverviewBonusesUser reviews1Safety Index explainedDiscussion1Payment methods20

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Cashiopeia Casino Review

Ever since the casino became a part of the Grasswood group, we haven’t found it problematic in any way possible. Even though it’s been blacklisted with the previous owner, we carefully reviewed it from the top to the bottom and haven’t found any new negative reviews or blacklists with the new owner.

That is why we decided not to count the old deeds and give the casino a chance to prove itself to you, the players.

We can proudly recommend you to play at this casino without any hesitation.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (20)

Withdrawal limits

per month

$7,000

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

No craps

No keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (3)

English customer support

All languages (3)

English live chat

All languages (3)

Game providers
Show all (45)
Game providers (45)

CASINO SCREENSHOTS

Positives

Huge selection of games
Exclusive promotions for existing players
Live dealer games are available
Mobile casino app for Android and iOS

Negatives

Live chat support is not available 24/7

Interesting facts

Medium sized casino targeting Europe and Scandinavia
Casino is part of the Aspire Global group of casinos

Author & Guarantor: Burak Onder Last updated: 20 Dec 2023 Anything incorrect or missing? Let me know

Cashiopeia Casino bonuses

Browse all bonuses offered by Cashiopeia Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Cashiopeia Casino

This is a place to share experience with Cashiopeia Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

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Rated by 1 user

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Casino Guru

We want players to understand gambling.

Ripjacker99

Advanced Novice

• 2 years ago

I was doing well on some free spins I got and accidentally bet $5. I realized I may have bet over the maximum on a bonus checked and yep it was $4. I talked with the support staff sitting at nearly $1000 thinking there was no point in continuing, when the person I talked to made an exception as long as I didn't do it again. That speaks volumes for a casino to me, having had my withdrawals denied in the past because of technicalities. Even though I ultimately lost it that still was a huge plus for this casino in my books

Good support staff
decent selection of games

Slow loading on mobile sometimes. About it

Safety Index of Cashiopeia Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Cashiopeia Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.6/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be somewhat unfair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about Cashiopeia Casino and related casinos (23)

23All0Opened1Not solved6Solved16Rejected

Complaints directly about Cashiopeia Casino

Case closed Our verdict

Player stopped responding

Disputed amount: ??

Player wants account to be closed.

The player from Ontario is unable to access the casino and asked for their account to be closed to stop receiving texts and emails. Despite their request, they continue to receive messages.

Submitted: 17 Jul 2023

Complaints about related PlayJango Casino (3)

Case closed

Disputed amount: €10

Player's deposit not showing up in casino account.

The player from Spain is experiencing difficulties where a deposit of 10€ via Bizun was debited from their account, but it's not reflecting in their game account. Player’s complaint has been resolved successfully.

PlayJango Casino

Safety Index:High Submitted: 25 Jul 2023

Case closed

Disputed amount: Can$279

Player's winnings disappeared from the account.

The player from Saskatchewan claims that after winning 232.00 Canadian dollars, the funds mysteriously disappeared from their account. Despite attempting to reach out to the casino's support via live chat and email, they have not received a response regarding the missing funds. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

PlayJango Casino

Safety Index:High Submitted: 12 Jul 2023

Case closed

Disputed amount: £200

The player's unable to withdraw.

The player's unable to withdraw due an active bonus. The complaint was closed as the player received his withdrawal.

PlayJango Casino

Safety Index:High Submitted: 07 Oct 2022

Complaints about related SpinShake Casino (1)

Case closed

Disputed amount: €1,380

Player’s withdrawal has been delayed.

The player from Germany has been struggling to receive their winnings for more than three weeks. Problem got solved without any investigation.

SpinShake Casino

Safety Index:High Submitted: 20 Oct 2020

Complaints about related Luckland Casino (2)

Case closed

Disputed amount: Can$1,500

Player’s struggling to withdraw her winnings for more than two months.

The player from Canada is experiencing difficulties withdrawing her winnings due to incomplete KYC verification. Player’s complaint has been resolved successfully.

Luckland Casino

Safety Index:High Submitted: 27 Sep 2020