- Customer service
In this review, PlayJango Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. PlayJango Casino scored a High Safety Index of 8.9, which makes it a recommendable option for most players in terms of fairness and player safety. Continue reading our PlayJango Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of PlayJango Casino, we have looked closely into the Terms and Conditions of PlayJango Casino and reviewed them. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
PlayJango Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we know, no relevant casino blacklists include PlayJango Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
In our comprehensive review of all relevant aspects, PlayJango Casino has attained a High Safety Index of 8.9. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of PlayJango Casino to be somewhat unfair.
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 1 complaints directly about this casino in our database, as well as 1 complaints about other casinos related to it. Because of these complaints, we've given this casino 80 black points in total, out of which 30 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 5 player reviews so far. To view the casino's user reviews, navigate to the User reviews part of this page.
PlayJango Casino is owned by Skill On Net S.A. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
PlayJango Casino has a gambling license issued by Dirección General de Ordenación del Juego in Spain.
PlayJango Casino accepts deposits via 7 payment methods. This includes: PaySafeCard, VISA, Mastercard, PayPal, ApplePay, Cashlib, Bizum.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits | Win limits |
---|---|
Unlimited | No win limit |
When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at PlayJango Casino.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | 24/7 | ||
Spanish | 24/7 |
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at PlayJango Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of PlayJango Casino to be good.
PlayJango Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Bingo, Jackpot games, Live games, Keno, Scratch cards, Crash games, Live shows, Other games.
Games from 33 casino game providers are available. This includes NetEnt, Playtech, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Nextgen Gaming, Eyecon, Bally, Barcrest, Lightning Box, Williams Interactive, Inspired Gaming, Gameburger Studios, Slingo, Fantasma Games, MGA, Authentic Gaming, Pulse 8 Studios, Peter & Sons, ALL41 STUDIOS, GVG (Green Valley Games), Games Global, Just For The Win, Light & Wonder, Foxium, Cayetano, Stormcraft Studios, Amusnet (EGT).
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from PlayJango Casino in our database, listed in the 'Bonuses' section of this page.
Browse all bonuses offered by PlayJango Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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