The player from Argentina was experiencing difficulties with the withdrawal after the casino requested him to wager substantial amounts of money. Despite our efforts to understand the situation and assist him, the player did not respond to our inquiries. As a result, we were unable to further investigate the issue, leading us to reject the complaint.
CBet Casino - Player is unable to withdraw due to high wagering requirements.
Amount: $403,731 ARS
CBet Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
3.1
CBet Casino has a Safety Index of 3.1, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
1 year ago
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1 year ago
Dear romaansabella,
Thank you very much for submitting this complaint. I'm sorry to hear about your problem with CBet Casino. Please allow me to ask you a few questions to make sure I understand your situation completely.
- Could you please advise what wagering requirements have been associated with your bonus?
- Could you please clarify how much of your deposit have you wagered so far?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
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1 year ago
Dear romaansabella,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
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1 year ago
Thank you for the screenshot. However, it would help me greatly if you answered the questions I asked you in the first reply.
