Bullsbet.io Casino Review

A player from Finland had his account unexpectedly blocked after winning, despite being able to make several deposits. The casino cited a violation of terms, alleging the player signed up as underage. The player disagrees and offered age verification, but the casino proposed to refund the deposits instead of the winnings.

The player from Brazil had activated a bonus and completed the wagering requirements. However, he was unable to withdraw his winnings and was given a withdrawal date in 2024. He also claimed that the casino had confiscated all his winnings, leaving only his deposit amount. Upon investigation, we discovered that the player had not adhered to the bonus terms and conditions which stated that the bonus was only applicable for deposits made via Jeton, while the player had used Pix. Due to this violation, his winnings were confiscated as per the rules, and the complaint was rejected.

The player from Brazil had encountered issues with a bonus at an online casino. After using 50 free spins from a Casino Guru code and nearly meeting the 40x rollover requirement, the casino had unexpectedly exited the game. As a result, the player couldn't access three games contributing to the rollover, and their bonus balance had become zero. Despite the casino's claim that the issue had been resolved and the bonus balance had been wagered, the player didn't respond to our queries for further investigation. Consequently, we had to reject the complaint.

The player from Canada had claimed that his two favorite games were randomly removed from the online casino's selection. We had asked the player for more details on how this change affected him, while also explaining that the casino had the right to alter its game offerings. However, the player did not respond to our queries within the extended timeframe. As a result, we were unable to proceed with the investigation and the complaint had been rejected.

The player from Slovakia had won around €27,000 at bullsbet.io and had succeeded in making a withdrawal of €2,000, but then the casino blocked the account, alleging multiple accounts were created. However, the player insisted he only had one account. After the Complaints Team's thorough review of the casino's evidence, we found that the player had violated the casino's terms and conditions by creating multiple accounts from the same IP to benefit from multiple bonuses. As such, the casino's decision to block the player's account aligned with their policy. We advised the player to thoroughly review the terms and conditions before activating any bonuses in the future.

The player from Italy had been unable to access his casino account after accumulating a balance of 3500 euros. Despite having contacted support and promises of an email from the compliance department, the player had not received any responses. His account had been previously verified and he had successfully withdrawn earnings. The casino claimed that the player had violated multiple terms and conditions, including the misuse of bonuses and a possible link to a self-excluded account. After a series of exchanges, the casino agreed to lift the suspension. The player has since withdrawn his winnings and expressed satisfaction with the resolution.