The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All29,321Opened743Unresolved3,943Resolved8,663Rejected15,972
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for Casino Guru to reply

6d 15h 34m 1s

Parimatch Casino IN - Player's withdrawal is delayed.

Parimatch Casino IN
Safety Index:Low Submitted: 15 Jul 2025
Opened Current status

Waiting for Casino Guru to reply

6d 16h 37m 7s

1win Casino - Player's funds have been confiscated.

1win Casino
Safety Index:High Submitted: 15 Jul 2025
Opened Current status

Waiting for Casino Guru to reply

6d 16h 14m 26s

Gama Casino - Player's bonus request is delayed and account access is restricted.

Gama Casino
Safety Index:Very high Submitted: 15 Jul 2025
Opened Current status

Waiting for Casino Guru to reply

6d 12h 35m 4s

Betrophy Casino - Player’s winnings have been reduced.

Betrophy Casino
Safety Index:Very low Submitted: 15 Jul 2025
Resolved Our verdict

Case closed

Disputed amount: $76,000

Goated Casino - Player reports issues with the fairness of casino games.

Goated Casino
Safety Index:High Submitted: 14 Jul 2025
Opened Current status

Waiting for Casino Guru to reply

6d 13h 26m 45s

Spinmama Casino - Player’s deposits have been withheld.

Spinmama Casino
Safety Index:Fresh casino Submitted: 14 Jul 2025
Opened Current status

Waiting for Casino Guru to reply

6d 14h 35m 56s

MonsterWin Casino - Player's withdrawal is delayed.

MonsterWin Casino
Safety Index:High Submitted: 14 Jul 2025
Opened Current status

Waiting for Casino Guru to reply

6d 19h 59m 31s

Mexplay Casino - Player believes that their withdrawal has been delayed.

Mexplay Casino
Safety Index:Above average Submitted: 14 Jul 2025
Opened Current status

Waiting for Casino Guru to reply

6d 19h 54m 8s

Justbit Casino - Player’s €13,000 withdrawal is blocked.

Justbit Casino
Safety Index:Below average Submitted: 14 Jul 2025
Opened Current status

Waiting for Casino Guru to reply

6d 16h 55m 55s

Wild Robin Casino - Player’s account has been closed.

Wild Robin Casino
Safety Index:Below average Submitted: 14 Jul 2025
Show more complaints (+10)
Showing 11 - 20 of 29,321 complaints
1 2 3...2,933
Go to pageof 2,933 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
SYDNEY_push_alt
Provide feedback on a website designed for gambling consumers and enter a prize draw
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news