HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,209Opened787Unresolved5,612Resolved13,353Rejected22,457
Active filters: Casino:
Clear all filters
Sort
Current status Waiting for player to reply 6d 20h 57m 1s

Lucky Circus Casino - Player's withdrawal request is delayed.

Opened Submitted: 19 Aug 2026
Safety Index 6.8 Above average
Current status Waiting for player to reply 6d 21h 4m 35s

Axecasino - Player's winnings have been confiscated.

Opened Submitted: 19 Aug 2026
Safety Index 7.7 Above average
Current status Waiting for Casino Guru to reply 6d 23h 16m 12s

Goldbet Casino - Player's account has been closed without reason.

Opened Submitted: 19 Aug 2026
Safety Index 4.2 Low
Current status Waiting for player to reply 6d 22h 16m 2s

Yep Casino - Player's account closure request is ignored.

Opened Submitted: 19 Aug 2026
Safety Index 8.5 High
Current status Waiting for player to reply 6d 20h 51m 31s

Mafia Casino - Player's self-exclusion request is ignored.

Opened Submitted: 19 Aug 2026
Safety Index 8.0 High
Current status Waiting for player to reply 6d 21h 42m 42s

Regal96 Casino - Player is blocked from accessing account.

Opened Submitted: 19 Aug 2026
Safety Index 3.7 Low
Current status Waiting for Casino Guru to reply 6d 21h 33m 5s

Goldbet Casino - Player’s account has been closed unfairly.

Opened Submitted: 19 Aug 2026
Safety Index 4.2 Low
Our verdict Other

V.Vegas Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 19 Aug 2026
Disputed amount: €7,200
Safety Index 9.8 Very high
Current status Waiting for player to reply 6d 21h 23m 35s

Retro Bet Casino - Player’s winnings have been confiscated.

Opened Submitted: 19 Aug 2026
Safety Index 8.5 High
Our verdict Case closed

Vox Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 19 Aug 2026
Disputed amount: €1,825
Safety Index 8.8 High
Show more complaints (+10)
Showing 11 - 20 of 42,209 complaints
1 2 3...4,221
Go to pageof 4,221 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.