HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44630Opened929Not solved5585Solved12598Rejected25518
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for player to reply

6d 23h 24m 56s

Disputed amount: $16,000 ARS

1xBet Casino LAT - Player’s cashback request is denied.

1xBet Casino LAT
Safety Index:Below average Submitted: 20 Nov 2024
Case opened Current status

Waiting for player to reply

6d 23h 14m 33s

Disputed amount: €700

Winsane Casino - Player’s withdrawal has been rejected.

Winsane Casino
Safety Index:High Submitted: 20 Nov 2024
Case opened Current status

Waiting for player to reply

6d 23h 7m 17s

Disputed amount: $600

Lucky Legends Casino - Player experiences delayed withdrawal and unjust denial.

Lucky Legends Casino
Safety Index:Below average Submitted: 20 Nov 2024
Case opened Current status

Waiting for player to reply

6d 22h 49m 45s

Disputed amount: 960 ₮

Immerion Casino - Player's withdrawal is delayed due to KYC verification.

Immerion Casino
Safety Index:Fresh casino Submitted: 20 Nov 2024
Case opened Current status

Waiting for player to reply

6d 22h 22m 23s

Disputed amount: €1,129

BetFlag Casino - Player's deposits are disputed and account closed.

BetFlag Casino
Safety Index:High Submitted: 20 Nov 2024
Case opened Current status

Waiting for player to reply

6d 22h 33m 50s

Disputed amount: €3,514

Goldenbet Casino - Player's withdrawal has been delayed for a month.

Goldenbet Casino
Safety Index:Low Submitted: 20 Nov 2024
Case opened Current status

Waiting for player to reply

6d 22h 1m 11s

Disputed amount: €1,100

Goldwin Casino - Player is having difficulties with account verification.

Goldwin Casino
Safety Index:Above average Submitted: 20 Nov 2024
Case opened Current status

Waiting for player to reply

6d 21h 23m 8s

Disputed amount: €80

Magic Win Casino - Player's deposit is delayed.

Magic Win Casino
Safety Index:Very low Submitted: 20 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 21h 48m 59s

Disputed amount: 23,000 INR

BlueChip Casino - Player’s withdrawals have been confiscated.

BlueChip Casino
Safety Index:High Submitted: 20 Nov 2024
Case opened Current status

Waiting for player to reply

6d 22h 15m 49s

Disputed amount: €877

LuckyBull Casino - Player's withdrawal request is delayed.

LuckyBull Casino
Safety Index:Below average Submitted: 20 Nov 2024
Show more complaints (+10)
Showing 11 - 20 of 44,630 complaints
1 2 3...4463
Go to pageof 4,463 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news