Pribet Casino Review

The player from Germany had her withdrawal refused by Pribet Casino for 'business reasons' and struggled to get her account closed despite having addiction issues. Additionally, after depositing again, she noticed an unauthorized transaction on her credit card. The Complaints Team attempted to assist by requesting further communication from the player regarding her self-exclusion request. However, due to a lack of response from the player, the complaint was ultimately rejected.

The player from Portugal experienced delays in withdrawing funds from PRIBET, with withdrawals remaining 'PENDING' for an extended period. The live chat provided only automated responses, and the player discovered that many others faced the same issue. We advised the player to wait 14 days for the withdrawal to process. Despite multiple follow-ups, no progress was made, and the player submitted additional documents as requested. Ultimately, the complaint was rejected due to the player's lack of response within the given timeframe.

The player from Austria had requested a withdrawal less than two weeks prior to submitting the complaint. The payment had not been processed and the player gambled away the balance and claimed it wasn't her who did it. The Complaints Team reviewed the situation and, after examining the evidence provided by the casino, determined that the player's gaming activity and IP address matched previous records. Consequently, the complaint was closed as rejected, and the player was advised to contact the casino support for account deletion while noting that certain records had to be retained as per legal requirements.

The player from Austria made numerous attempts since 02.05 to close his Pribet account due to a gambling addiction but didn't receive any response from the casino. The casino stated that the delay was due to the player's lack of response to their requests for documents necessary for verification. The player claimed he provided the necessary information but did not receive a response. The complaint was ultimately rejected because the player failed to respond to our follow-up messages and questions.

The player from Greece had requested a withdrawal of €2,000 and, despite having submitted all requested documents, faced a delay. Additionally, attempts to visit the casino page resulted in a security warning. The Complaints Team had been informed by the casino that the player's withdrawal was declined due to insufficient documentation and that the funds had been credited back to their account. The player was encouraged to communicate with the casino for further assistance, but ultimately, the complaint was rejected due to a lack of cooperation and proof of document submission from the player.

The player from Germany had reported an issue with Pribet Casino, stating that despite his request to close his account due to a gambling addiction, the casino had failed to do so promptly. Consequently, he had lost over €3000 and sought account closure and compensation. After reviewing the case, we found that the casino had closed the player's account within a reasonable timeframe and no deposits were made on the day of account closure. Therefore, we concluded that no refund was due. The player had expressed dissatisfaction with the resolution, but due to the reasons mentioned, we had rejected the complaint.

The player from Germany had deposited 50 Euros with a 75% bonus and their winnings were reduced due to the maximum win rule. After wagering the bonus and eventually winning 3500 Euros, the casino had accused them of bonus manipulation and denied the withdrawal. The casino had stopped responding to their emails. We had asked the player for additional information to better understand the situation, but they failed to respond. As a result, we could not investigate further and had to reject the complaint.

The player from Italy reported that after utilizing a bonus and increasing winnings to 1300 euros, the casino cancelled the withdrawal citing bonus manipulation. The account had then been wiped clean of the winnings. The player clarified that he had played slots and that the bonus had been used on the first deposit, not the second one when the winnings occurred. Despite our attempts to gather more information, the player did not respond to our messages. Consequently, we couldn't investigate further, leading to the rejection of the complaint.

The player from Italy had reported a delay in receiving his withdrawal of 300 euros. The casino had asked the player to provide specific documents, which he had found absurd. He later confirmed that he had received his money on his Astropay account but faced issues when transferring it to another bank. The Complaints Team had concluded that the issue was not with the casino but between the player's Astropay account and his bank. As such, the complaint was closed as resolved because the casino had successfully paid out the player.

The payer complained about the casino rejecting his verification documents, therefore, he was unable to complete a withdrawal request. His verification was delayed for 5 days at least. The casino didn't react to this complaint and it remained unresolved.

The player complained that after he'd been through very long but successful verification process, he requested a withdrawal but it got rejected, winnings were confiscated, and the player was accused of bonus manipulation. The casino didn't react to this complaint and it remained unresolved.

The player from Portugal had requested a withdrawal less than two weeks prior to submitting his complaint. His money hadn't been received yet. The player had been informed by the casino about issues with Astropay, a payment method he had used, and was promised an update. After eight days, the player confirmed that he had received his funds, resolving the issue. Consequently, we had marked the complaint as 'resolved'.

The player from Austria was experiencing a delay in his first withdrawal through Fast Bank Transfer from a casino. Despite daily communication with the casino via Live chat and emails, he was not receiving a satisfactory response. We advised the player that withdrawal processing could take up to 14 days and might be delayed due to KYC verification or high volume of requests. We extended the complaint resolution timer by 7 days, but the player did not respond. As a result, we were unable to investigate further and had to reject the complaint.

The player from Finland requested self-exclusion from Pribet due to excessive gambling, but the company didn't close the account and kept sending new offers. The player requests a refund of her previous deposits. After gathering more information, we ended up rejecting the complaint.

The player from British Columbia has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Austria has a pending withdrawal of €12,500. Even though his verification has been completed, his withdrawal request has been canceled due to a technical issue, and a new withdrawal request has exceeded the 48 hours promised by the live chat. The player stopped responding to our questions and comments, so we had to reject the complaint.

The player from Hungary had his winnings voided due to his gaming style. After gathering all the necessary information, we decided to close this complaint as unjustified due to breaching the casino's Terms and Conditions - reasonable grounds to believe the player registered and used more than one account in the casino. In the given circumstances, it would be very hard or even impossible to prove that the player did not play with other connected accounts. The casino acted in accordance with its Terms and Conditions.

The player from Portugal requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Portugal requested a withdrawal two weeks prior to submitting this complaint. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Portugal has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Switzerland has requested a withdrawal two weeks prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. We rejected the complaint because the player didn't respond to our messages and questions.

The player's verification is delayed for almost 2 weeks. The player has submitted an official complaint to the regulator, so we closed this case as "Unresolved, waiting for decision of the regulator" once we receive a decision we change the classification accordingly. We have been informed by Pribet Casino that the issue has been resolved. Player verification finished successfully, and the payout was processed successfully as well. The player confirmed that, so we've closed this complaint as resolved.

The player from Baden-Württemberg had had an issue with a delayed withdrawal from Zodiacbet Casino. Despite the withdrawal request having been made less than two weeks prior, he had not received his money. After a series of correspondences with our team and the casino, the player had confirmed that he received his payment. The delay in processing time had been noted as unacceptable by the player. However, with the receipt of his withdrawal, the issue had been considered resolved.

The player from Ireland had requested a withdrawal less than two weeks prior to submitting his complaint. His money hadn't been received yet. After expressing his frustration with the delay and poor customer service, he was able to resolve the issue himself by insisting on better service from the casino. We had marked the complaint as resolved following his notification.