7Slots Casino Review

The player from Chile had requested a withdrawal of winnings on November 16th but encountered a system error that returned the funds to the casino. After starting the withdrawal process again on November 21st, she faced another 5 business days of waiting, which caused frustration as she needed the money urgently for personal reasons. The issue was resolved when the player followed the casino's recommendation to use an alternative payment method, resulting in her winnings being successfully processed within minutes on November 26th. The complaint was marked as resolved, and the player expressed the need for improved payment processes.

The player from Mexico had made a deposit of 200 through OXXO, but the funds did not appear in the game. The Complaints Team had attempted to assist by communicating with the casino, which was unable to locate the player's account due to insufficient information. Despite extending the response time for the player to clarify the situation, no response was received. As a result, the complaint was rejected due to lack of cooperation from the player.

The player from Chile faced difficulties withdrawing money from the casino, having waited a week for a deposit. Despite uploading required documents multiple times, those documents were inconsistently approved and rejected, causing further delays. The casino confirmed that her account had been successfully verified and that the withdrawal requests needed to be recreated due to payment provider limitations. The processing time for her withdrawals could take up to 21 business days. As the player did not provide further updates, the complaint was ultimately closed.

The player from Chile had deposited 15,000 and won over 1,000,000 but faced issues with withdrawing funds as the casino deducted 875,000 administratively. As a result, the player could only withdraw 75,000, which seemed to be denied. Despite attempts to resolve the issue, the player did not respond to the Complaints Team's inquiries and requests for additional information. Consequently, the complaint was rejected due to lack of communication from the player.

The player from Chile had been waiting for 8 days for a withdrawal of 610,000 across three transactions, facing repeated delays. Initial issues had concerned account verification, which required numerous high-resolution photos, and then the casino had cited a review process with no clear timeframe for completion. The Complaints Team had extended the response time for an additional 7 days but ultimately had to reject the complaint due to the player's lack of response to inquiries.

The player from Chile struggled to complete the verification process to withdraw winnings, having submitted bank and identity documents approximately 10 times along with over 30 photos, but consistently received feedback about poor quality or visibility. The issue was resolved after the player successfully submitted the required documents, leading to the approval of the withdrawal. The Complaints Team confirmed the resolution and closed the case.

The player from Chile was unable to withdraw winnings from 7Slots Casino despite multiple document submissions, which had been accepted by other casinos. He believed the casino was intentionally obstructing withdrawals. The Complaints Team decided to reject the case due to a lack of response from the player regarding their inquiries and messages, which prevented further investigation or potential solutions.

The player from Chile experienced delays in withdrawing money from the casino. Despite being initially informed that the withdrawal would arrive by July 6th, the date was pushed to July 10th, leaving the player frustrated with the lack of clear information and long wait times. The Complaints Team extended the investigation period by 7 days; however, the player did not respond to further inquiries. As a result, the complaint was rejected due to insufficient information to proceed.

The player from Chile was unable to complete the verification process despite multiple attempts over 7 months. Consequently, he was unable to withdraw 57,000 CLP. We requested detailed information from the player and communicated with the casino, which outlined the required documents. Despite extending the response time by 7 days, the player did not reply. Therefore, the complaint was rejected due to lack of response.

The player from Chile had requested a withdrawal two weeks prior, which had not been processed. The issue involved two transactions that the casino claimed had been successfully sent, but the player reported that she had not received them. After multiple communications with both the casino and her bank, the player was unable to provide the requested documents for further verification. Consequently, the complaint was rejected due to a lack of response and the inability to investigate further.

The player from Chile faced issues withdrawing winnings for 10 days due to unspecified technical failures. Attempts to contact support through chat and phone were unhelpful, with conflicting advice and no clear solutions. The player eventually received part of his winnings through a cryptocurrency transaction, incurring conversion fees. Additional issues arose with unwanted lottery ticket purchases during gameplay, leading to further deductions. The complaint was closed as resolved.

The player from Chile had been waiting nearly two weeks for their winnings, facing delays after the removal of the transfer method. Attempts to withdraw to a Visa card had failed, and the current option was Mastercard, which also faced delays. The player was frustrated by empty promises and suggestions to use cryptocurrencies, which they did not have an account for. The issue was resolved as we facilitated communication between the player and the casino, leading to the successful deposit of the player's winnings.

The player from Chile had her account blocked after she tried to withdraw 200,000 Chilean pesos. She was asked for verification, which she completed, but subsequently, her account was blocked under false accusations of having multiple accounts. We reached out to the player for more information but did not receive a response. Consequently, the complaint was rejected due to lack of communication.

The player from Chile faced issues with the generation of their winnings, and the process was delayed by about three weeks. The player experienced multiple failed withdrawal attempts due to technical issues, despite using verified payment methods. The casino suggested trying different payment options, but the player insisted on using the same method. After over a month of delays, the player finally received her withdrawal. The complaint was marked as resolved by us.

The player from Chile had been trying to withdraw her funds, but the casino was requesting verification. Despite sending all documentation and consulting with online support, they stated the documents were still unclear, and they were unable to complete verification and process a withdrawal. After submitting the correct documents multiple times, including a reissued bank card and related statements, the account was eventually verified. The withdrawal was successfully processed, and the complaint was marked as resolved by us.

The player from Chile had his account in 7slots blocked due to allegations of having more than one account. The player disputes this, claiming he made an account for a friend. He requests verification of the friend's account to prove they are not the same person.

The player from Chile had been waiting for her withdrawal deposit since February 27th. The player had completed all requested verification procedures. The casino had recommended that she create a new withdrawal request using an alternative payment method, such as cryptocurrency. Later, the casino confirmed that all previously requested withdrawal transactions had been successfully credited to the player. The casino assured the player that all her requests had been successfully processed on their end. The issue was considered resolved, but without confirmation from the player, the complaint was rejected.

The player from Chile had experienced issues with an online casino that refused to deposit her winnings. She had attempted to verify her documents multiple times, but the casino had not accepted them. The casino had requested specific documents, including photos of both sides of her ID and a bank statement. After several exchanges, the casino had verified the player's account. However, the casino later discovered that the player had a duplicate account, which was a violation of their terms and conditions. As a result, the player's account was blocked. The player did not respond to further inquiries, leading to the complaint being rejected.

A player from Chile is experiencing a delay with a withdrawal of 2,200,000 CLP requested on January 23rd. The casino executives stated that the account is under review by experts, but have not provided a completion date. Past withdrawals have been successful.

The player from Brazil had requested several withdrawals in broken-down amounts and had received only a part of them. After a month of waiting for the rest of his winnings, they had stopped responding and cited an "internal review" without setting a deadline. The player had initiated 23 withdrawals and had only received 5 of them. The casino had explained that the withdrawal limit was set by the payment provider and had assured the player that the rest of the transactions would be processed soon. After a period of back and forth communication, the player had confirmed that the casino had paid the entire outstanding balance. We had marked the complaint as 'resolved'.

The player from Turkey had faced difficulties with withdrawing money from the online casino. The casino had indicated that the withdrawal was suspended due to an ongoing verification process, and the requested amount had been spent in games. The Complaints Team had extended the time frame for the player to respond, but the player failed to do so. As a result, we were unable to proceed with the investigation and had to reject the complaint.

The player from Chile had faced an impasse with the account verification process due to a previously blocked card. The casino had requested a photo of the old card, which the player couldn't provide because it had been lost and replaced. This had led to a delay in processing a withdrawal request made on January 3rd. We had asked the casino to clarify the situation and they confirmed that the player's account had been successfully verified on January 12, 2024. The casino then proceeded to process the player's withdrawal, and all previously requested withdrawals had been successfully completed. The player had confirmed the resolution of the issue and the complaint had been marked as 'resolved'.

The player from Chile, despite multiple attempts at verification, experienced delayed payment of her 100,000 pesos winnings. She had provided the casino with necessary documents including her ID card and a photo of herself with the documents. The casino had requested for the back side of her documents for further verification. However, due to the player's lack of response to further inquiries from the complaints team, we were unable to proceed with the investigation. The complaint was therefore rejected.

The player from Chile had experienced issues with withdrawing her winnings from an online casino. Initially, her withdrawal request had been suspended pending account verification. After successful verification, the casino had informed her to create new withdrawal requests, each not exceeding a limit of 25,000 CLP due to restrictions by the payment provider. The casino had processed several transactions, but some were rejected by her bank. The casino then suggested using an alternative payment method like crypto for faster processing. Despite the team's efforts to assist her, the player did not respond to the suggested solutions. Consequently, we were unable to investigate further, leading to the rejection of the complaint.

The player from India had experienced a delay in his withdrawal, claiming that a month had passed since he requested his funds. His withdrawal request had been repeatedly cancelled after a week. The winnings had been accumulated without an active bonus. The casino had responded by successfully processing and crediting the payout of 3,000 INR to the player's account. However, due to the lack of a confirmation from the player regarding the resolution, the complaint was initially rejected. It was later reopened when the player confirmed that he had received the payment, resulting in the complaint being resolved.

The player from India hasn't received a withdrawal of 7200 rupees that was initiated on December 6, 2023, and expressed dissatisfaction with the casino's service. The complaint was resolved as the player got paid out.

The player from Brazil had won a total prize of R$5,600 and had managed to withdraw R$1,560 after significant effort. She had been waiting for 21 days to withdraw the rest, but the casino had insisted she split the remaining amount into installments. After her complaint, the casino had explained that the splitting of withdrawals was due to their payment provider's policy. After some back and forth communication and the mediation of the Complaints Team, the casino had processed and credited all the player's requested withdrawals to her account. The player had confirmed the receipt of her winnings but had expressed her dissatisfaction with the delay and installment payment method. The issue had eventually been resolved, and the complaint had been marked as 'resolved' in the system.

The player from Chile had been struggling to verify her account for the past month, despite numerous interactions with the casino. She continually received automated emails stating the verification quality was not sufficient. The casino had clarified that they had received some documents but were still awaiting additional required ones, including a photo of the back of her ID and a selfie with her holding her ID and bank card. However, due to the player's lack of response to our queries, we could not further investigate the issue and had to reject the complaint.

The player from Chile had requested a withdrawal less than two weeks prior to submitting her complaint. Her money hadn't been received yet. The Complaints Team had advised her to be patient and wait at least 14 days after requesting the withdrawal before submitting a complaint. After communication with the casino, it was confirmed that all requested payouts had been successfully processed. The player confirmed that she had received her money, and the issue was successfully resolved.

The player from Chile had struggled with the document verification process, which had impacted a pending withdrawal of 150,000. Despite multiple attempts, she had been unable to verify her account. The player had managed to successfully verify her account. Consequently, the issue was resolved and the complaint was closed.

The player from Chile had been waiting for a withdrawal for less than two weeks. Unfortunately, his payout hadn’t been received at that point. The player had expressed concern about potential issues with his bank's transfer limit. However, he later confirmed that he had received his withdrawal. We had marked the complaint as 'resolved' in our system.

The player from Brazil had submitted a withdrawal request less than two weeks before contacting us. Winnings hadn't been obtained up to that day. The casino had responded, stating that some withdrawals had already been processed and the remaining would be dealt with soon. The player acknowledged the partial payment but expressed frustration over the segmented payouts. We had requested additional information from the player regarding the current balance and any pending withdrawals, but didn't receive a response. The issue appeared to be in the process of resolution, however, without the player's confirmation, we had to reject the complaint.

The player from Chile, who had withdrawn large amounts, was instructed to make multiple smaller withdrawals. The casino had promised that all these transactions would be processed within a specific timeframe. However, they were processing only one per day, which was against their agreed terms. The player also reported that her account had been blocked due to the casino claiming she had multiple accounts. After investigation, we found evidence that supported the casino's decision. The player was discovered to have breached the casino's terms and conditions by having multiple accounts connected with the same IP, device, cookie, and using the same payment method in related accounts. Consequently, the complaint was rejected as unjustified.

The player from Chile had faced issues with account verification at an online casino, feeling that the casino had intentionally delayed his payment. Despite having submitted multiple photos for verification, his account had remained unverified. However, the casino later verified his account and processed his withdrawal on the same day. The player had expressed dissatisfaction with the casino's verification process, citing it as a reason for potential customer loss. The main issue had been resolved, but due to lack of confirmation from the player, we had to reject the complaint.

The player from Chile wanted to close his account at an online casino, but the casino demanded extensive personal information before closing the account. Despite requests through chat and email, the casino had not blocked the account. The player refused to provide personal data due to mistrust and fear of misuse for promotional purposes. Despite the Complaints Team's suggestion to cooperate with the casino, the player stood firm on his decision. As a result, due to lack of cooperation from the player's side, we were unable to assist further and had to reject the complaint.

The player from Chile, who had to register a new card because her previous one had been stolen, was asked by the casino to provide banking documents daily. The casino had not accepted these documents yet, and the player was unable to receive her 12,000,000 pesos winnings. Despite our efforts to assist her, the player had failed to respond to our messages and questions. As a result, we were unable to investigate further and had to reject the complaint.

The player from Chile had been awaiting the payout of her winnings worth 7,300,000 that she had requested for withdrawal on August 21. Despite having waited beyond the given 21-day timeline and having been asked to wait for another two days, her funds had still not been remitted. After a lengthy process involving account blocks due to casino errors, requests to split the withdrawal into smaller amounts, and delays in processing, the player opted to receive the remaining balance through Bitcoin. The casino had processed the Bitcoin withdrawal, and the player had confirmed receipt of the funds. The complaint had been resolved successfully with the assistance of the Complaints Team, and the player had expressed gratitude for the support received.

The player from the Philippines had requested a withdrawal less than two weeks before submitting that complaint, but his money hadn't been received at that time. He had made successful withdrawals in the past and had passed the KYC verification. The player hadn't used bonuses. After waiting for several weeks, the player had reported that the funds were transferred to his account. We had marked the complaint as 'resolved'.

The player from Albania had initially complained about a delayed withdrawal from an online casino. After the intervention of the Complaints Team, the casino had assured that they had processed the withdrawal and the player had confirmed receipt of his funds. The complaint was marked as resolved. However, the player later requested to reopen the complaint, stating that his second withdrawal had been delayed. The casino had cited technical difficulties as the reason for the delay, but assured the player that the withdrawal had been processed. The player confirmed receipt of his second withdrawal, and the complaint was once again marked as resolved.

The player from Chile made a withdrawal of 590 thousand pesos and after over 5 business days, the withdrawal has not been processed. Player stopped responding to our question therefore the complaint was rejected.

The player from Chile has faced a delay in his withdrawal process since August 13th with the casino blaming it on the external provider. The player stopped responding to our questions and comments, so we rejected the complaint.

The player from Brazil is experiencing issues making a withdrawal on the 7Slots site. Repeated attempts have resulted in errors and delayed funds withdrawal. We rejected the complaint because the player didn't respond to our messages and questions.

The player from the Philippines had an issue with a delayed withdrawal request that was made on July 26, 2023, but the funds have not been transferred yet. We contacted the casino and it informed us about finishing account verification, which enabled to proceed with the withdrawal request. A few days later the player confirmed receiving his winnings so we closed the complaint as resolved.

The player from Chile deposited 20,000 pesos to the casino, which have not been credited to the account for play. A subsequent deposit of 4,000 pesos was credited correctly, but the initial funds remain unavailable. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Chile has completed all necessary steps and account verification, met all withdrawal requirements but funds were not deposited to his account since initiating withdrawal process on July 13. The complaint was rejected as the player stopped responding.

The player from Chile has been trying to withdraw money for two weeks. Her withdrawal process is hindered due to the casino rejecting her verification documents numerous times. She also experiences unresponsiveness from customer support. The player did not respond to our questions, so we had to reject the complaint.

A player from Chile is experiencing difficulties validating their account in the casino with over 20 photos rejected. The player confirmed the withdrawal of his winnings was successful and the issue was resolved.

The player from Chile requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Chile requested a withdrawal on June 10, 2023, and it is still on hold. Despite contacting the online casino multiple times, the only response received has been automated messages indicating that the case has been forwarded to the finance department. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Chile won a big prize at Casino 7 slots, but was having trouble getting their identity verified despite providing clear documentation. The casino has not responded to their attempts at communication. We contacted the casino and it informed us that player was finally enabled to request a withdrawal, but he was asked to divide the amount into smaller installments due to the issues with the payment processor. We asked the player about the updates but they stopped responding to our messages, consequently, we rejected the complaint.

The player from Chile requested a withdrawal and was informed by customer service that it would be processed soon. However, 24 hours have passed without receiving the withdrawal, and communication with support is difficult. The player got tired from playing in this casino and she asked us to close the complaint.

The player from Chile has been waiting for over four months to receive his winnings. Initially, he tried to withdraw one million pesos, but the casino provided inconsistent withdrawal limits, eventually blocking his account for alleged fraud and offering to keep the account at the cost of losing his money. The player is frustrated with the lengthy withdrawal process and seeks assistance with the issue. The player stopped answering our questions and reacting to our comments, so we had to reject the complaint.

The player from Chile is seeking assistance regarding a withdrawal request that the online casino cannot currently fulfil due to payment system limitations. Even though we assumed that the issue had been resolved, without a confirmation from the player, we were forced to reject this complaint.

The player from Brazil deposited 100 reais, won 88,106.58 reais, and met withdrawal requirements. However, after requesting a withdrawal of 62,000.00 reais, the platform informed them that it would take up to 21 days to receive the funds. Days later, the player's account was unexpectedly banned. After reviewing all the gathered information and details, we decided to close this complaint as unjustified due to breaching the casino's terms and conditions - multiple accounts used by one person and bonus abuse. Based on the proven matches of personal details and devices/IPs used to access the platform from both linked accounts, it would be very difficult or likely impossible to prove anything else. The casino acted in accordance with its terms and conditions, and in the given circumstances, we are able to accept its decision.

The player from Chile has been attempting to withdraw their funds. After waiting for 12 days without receiving payment, they canceled the withdrawal and requested it again. However, it has been 7 days since the new request, and the casino has not deposited the funds. Player’s complaint has been resolved successfully.

The player from Chile requested a withdrawal more than two weeks prior to submitting this complaint. Unfortunately, the winnings haven’t been received yet. We rejected the complaint because the player didn't cooperate.

The player from Chile requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Chile submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Chile requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Chile has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. We contacted the casino, and it informed the player about a necessity to upload the photo of the back of the card in a better quality. Later the player confirmed his account to be verified, but he was required to withdraw his funds in 14 installments. After 2 months the player confirmed receiving the last payment, so we finally closed the complaint as resolved.

The player from Brazil requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player's deposit did not arrive for unknown reason. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

The player from Chile is experiencing difficulties withdrawing his winnings due to ongoing verification. The complaint was rejected as the casino discovered that the player had been taking advantage of the bonuses through technical loopholes. This finding was confirmed by substantial evidence.

The player from Brazil requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Brazil is experiencing difficulties withdrawing his winnings due to ongoing verification. After extensive investigation it was revealed by the casino that the player had breached terms and conditions by usage of a system malfunction. Therefore, the complaint has been rejected.

The player from Brazil is experiencing difficulties withdrawing her winnings due to ongoing verification. We contacted the casino and it informed us that there had been some technical issues. Later the casino representative stated that the player's account was verified and the winnings would be paid out in 2 installments. The player finally confirmed receiving the money, so we closed the complaint as resolved.