HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,425Opened1,034Unresolved4,915Resolved12,058Rejected20,418
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

YoCasino - Unresolved tournament credit issue.

Closed Submitted: 25 Oct 2023
Disputed amount: ??
Safety Index:High
Our verdict Player stopped responding

CatCasino - Player faces repeated game disruptions.

Closed Submitted: 25 Oct 2023
Disputed amount: ??
Safety Index:Very high
Our verdict No reaction policy

Palm.Casino - Player from UK denied withdrawal and subsequently kicked out.

Unresolved Submitted: 25 Oct 2023
Black points: 596
Disputed amount: €6,200
Safety Index:Very low
Our verdict Case closed

Spin Fever Casino - Player's tournament prize denied by casino.

Resolved Submitted: 25 Oct 2023
Disputed amount: €400
Safety Index:High
Our verdict Player stopped responding

GoldenLion.bet Casino - Player's withdrawal is delayed.

Closed Submitted: 25 Oct 2023
Disputed amount: £103
Safety Index:Very low
Our verdict Case closed

RichPrize Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 25 Oct 2023
Disputed amount: C$408
Safety Index:Above average
Our verdict Unjustified complaint

GoSlot! Casino - Player claims GoSlot refuses to pay winnings.

Closed Submitted: 24 Oct 2023
Disputed amount: €14,000
Safety Index:Above average
Our verdict Case closed

JackpotCity Casino - Player facing ongoing withdrawal issues at JackpotCity Casino.

Resolved Submitted: 24 Oct 2023
Disputed amount: C$950
Safety Index:High
Our verdict Case closed

7Slots Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 24 Oct 2023
Disputed amount: $450,000 CLP
Safety Index:High
Our verdict Case closed

Bankonbet Casino - Player's account was closed and his winnings were confiscated.

Resolved Submitted: 24 Oct 2023
Disputed amount: €20,500
Safety Index:High
Show more complaints (+10)
Showing 24,661 - 24,670 of 38,425 complaints
1...2,466 2,467 2,468...3,843
Go to pageof 3,843 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.