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This review examines CryptoLeo Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. CryptoLeo Casino has a Very high Safety Index of 9.6, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Take a look at our full CryptoLeo Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Fairness and safety of CryptoLeo Casino
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our CryptoLeo Casino review, we carefully went through and inspected the Terms and Conditions of CryptoLeo Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based on our estimates or gathered data, CryptoLeo Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we are aware, no relevant casino blacklists mention CryptoLeo Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
On the whole, also considering other contributing factors in our assessment, CryptoLeo Casino has achieved a Safety Index of 9.6, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, CryptoLeo Casino is interconnected with 12 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of CryptoLeo Casino. They resulted in a higher Safety Index than this casino would have without related casinos.
Terms and Conditions of CryptoLeo Casino evaluated
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of CryptoLeo Casino during our review.
Player complaints submitted about CryptoLeo Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 0 complaints directly about this casino in our database, as well as 5 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,515 black points in total, out of which 1,515 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
CryptoLeo Casino user feedback and reviews evaluated
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
CryptoLeo Casino has a Good User feedback score based on the 20 user reviews in our database. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Licenses and company data
CryptoLeo Casino is owned by Uno Digital Media B.V. and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
CryptoLeo Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 1,000 per day
No win limit
EUR 3,000 per week
EUR 10,000 per month
USD 1,000 per day
USD 3,000 per week
USD 10,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at CryptoLeo Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
German
24/7
Italian
24/7
French
24/7
Polish
24/7
Turkish
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at CryptoLeo Casino, managing your account, withdrawals, or other matters. According to our tests and collected information, CryptoLeo Casino has a fast and professional customer support.
CryptoLeo Casino slots and casino games
CryptoLeo Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 104 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, Merkur Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Evoplay, Push Gaming, Eyecon, BGaming, Endorphina, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Spinomenal, Tom Horn, High 5 Games, Belatra Games, Booongo (BNG), Betgames, Jelly, PearFiction Studios, Old Skool Studios, Turbo Games, Half Pixel Studios, Platipus, Slotopia, Authentic Gaming, Amigo Gaming, Mancala Gaming, Spadegaming, Aviatrix, Nailed it! Games, Kiron Interactive, Golden Race, Galaxsys, Northern Lights Gaming, Mascot Gaming, Triple Edge Studios, Reel Play, Gameburger Studios, MGA, Neon Valley Studios, Max Win Gaming, High Limit Studio, Pulse 8 Studios, AvatarUX, Peter & Sons, Hammertime, Games Global, InnoGames, Golden Rock Studios, Stormcraft Studios, Smartsoft Gaming, Oros Gaming, Swintt, Slingshot Studios, Bulletproof Games, Skillzzgaming, Reflex Gaming, Fortune Factory Studios, Gamomat, TrueLab Games, Bang Bang Games, Foxium, Betsolutions, SlotMill, Onlyplay, Crazy Tooth Studio, Gaming Corps, Cryptoleo Originals, Leap Gaming, Switch Studios, Gamebeat, Fugaso, Felix Gaming, Gamevy, Fazi, SpinPlay Games, Neko Games, Retro Gaming, SpinLogic Gaming, Gamzix, 1spin4win, Zillion Games, Popiplay, Apparat Gaming, Just For The Win, Clawbuster, Snowborn Games, Hacksaw Gaming, Netgame, Ruby Play, Ka Gaming.
CryptoLeo Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 3 bonuses from CryptoLeo Casino, which are listed in the 'Bonuses' section of this review.
Note: Our separate page features details on CryptoLeo Casino bonuses for additional information about this casino's offers.
This is a place to share experience with CryptoLeo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
The casino has a decent selection of games. I ve been playing there in the past year and so. I used to play casino and sports book taking their bonus deposit offers until once i made two deposits while using their promo code, it was something like 35% bonus on sports betting deposits during the weekend. Made 2 deposits but i never got the bonus. I contacted support, they said they are working on it. It took more than 2 weeks, and then they just relased some bonus close to the amount i was supposed to get. After that, they canceled all bonus offers, the wheels, the FS i used to get them regularly before.
Regarding withdrawals, last they created was withdrawal limits of $1500 a day, which is a pure joke. Other than that, they also do not release my payments until the last end. The current withdrawal i am waiting for is 23 hours and 20 minutes at the time of the review, and support only tells you that it can take up to 24 hours. Compared to other crypto brands i never waitied more than 1 hour to get the cashout.
This casino is for amateur players, once i get my payments, i will never come back and play again.
Good selection of games
Terrible customers support
Slow withdrawals
CryptoLeo Casino
Hello, ACE_10! We are sorry to hear that your experience with our website did not meet your expectations. As stated in our Terms and Conditions, specifically in Section 7: Withdrawal Policy, Subsection 12, there are established withdrawal limits to help ensure secure and smooth transactions. These limits are in place to uphold the integrity of our platform and to comply with regulatory standards. As stated in our Terms and Conditions (Clause 7.10), withdrawal processing time can take up to 24 hours. Once a withdrawal has been processed, it can take up to 5 banking days to reach your account via bank transfer. By registering on our website, you confirm that you have read and accepted our terms and conditions. While we regret that the withdrawal process has caused you frustration, please understand that we operate in accordance with our established rules and regulations, which we strive to uphold consistently. Best regards, CryptoLeo Team
Great selection, payout within 12 hours - verification in 10 minutes. Everything as it should be!
Tolles Auswahl, Auszahlung innerhalb von 12 Stunden - Verifizierung in 10 Minuten. Alles so wie es sein soll !
Fast payout
Schnelle Auszahlung
Fast verification
Schnelle Verifizierung
Nice support
Netter support
Nothing
Nichts
CryptoLeo Casino
Hello! Thank you for sharing such a positive experience. It means the whole world to us. We will be glad to see you again on our website. Best regards, CryptoLeo team.
Playing at casino was good . Great games. Live support ok. Withdrawals are not paid even when they verified your account. 3 times I tried to withdraw 3 times it got cancelled. Very frustrating After closing account got an email saying my account needed verification for withdrawal. Unbelievable.
None
Don't pay withdrawals
CryptoLeo Casino
Dear mrgazza,
We understand that verification is not the most pleasant procedure and may take some time, but it is a mandatory process on our website. According to our terms and conditions, clause 7.4, we have the right to request identification documents, as well as verify deposit/withdrawal methods. Rest assured that all data is protected and we take it seriously. To summarize the above, we conclude that according to our rules, withdrawals will be processed after successful verification. Best Regards, CryptoLeo Team
The games and other offerings are comparable to other online casino's. No complaints around the games, VIP program or anything for that matter. My only issue was/is with the customer service specifically dealing with withdrawals.
At first I was concerned that I was not going to get paid my winnings because I kept getting different answers from chat support as to why the withdrawal was held up (it was past the quoted 72 hour max turnaround time when I started pestering chat). It finally took me getting to an agent who was willing to break script and inform me that there was KYC documents that needed to be filled out on a special tab in my user profile. Once those were filled out I was paid within 24 hours, in full.
I'd love to see CyrptoLeo more clearly highlight the KYC requirement during the first withdrawal.
game selection
24/7 support
wide array of currencies supported
24/7 support isn't always helpful
no clear withdrawal KYC requirements
CryptoLeo Casino
Hello, dearThanks for sharing your feedback. Your satisfaction is important to us, itninja04, and we will do our best to improve a current payout system.Best regards,CryptoLeo Team.
I deposited €50 with the 150% bonus, played for about an hour and was still able to withdraw around €950 in real money. The games run very well and the site looks good. The support staff are very nice! The payout took around 12 hours, but it could be significantly faster for a crypto casino. Otherwise I can recommend it to everyone
Habe 50€ mit dem 150% bonus eingezahlt, circa eine stunde gespielt und konnte noch im echtgeld circa 950€ auszahlen. Die spiele laufen sehr gut, und die seite sieht gut aus. Der supportmitarbeiter sind sehr nett! Die auszahlung hat circa 12std gedauert, könnte für ein cryptocasino deutlich schneller sein. Ansonsten kann ich es jedem empfehlen
150% bonus+ no max cashout
150% Bonus+ kein max cashout
Smooth site and no server problems
Flüssige seite und keine server probleme
Nice supprter
Nette supprter
Payout could be a little faster!
Auszahlung könnte etwas schneller sein!
CryptoLeo Casino
Hello, dear Thanks for sharing your feedback. Your satisfaction is important to us, AleKing, and we will do our best to improve a current payout system. Best regards, CryptoLeo Team.
AVOID LIKE THE PLAGE UK Please everyone from the UK United States et cetera avoid this company like the plague they are pure con artists I am from the UK
I joined this company by a link from purge A company in the UK that promotes online gambling I signed up with an English phone number an English email address and I verified both of these I then went onto live chat to ask how I fully verified my account and again asked if UK players could play I was told yes we love UK players and have many of them
So I asked if I needed to send in my identification ect and was told this was not needed currently only if I had a win and decided to withdraw
So from this information I then made a deposit, a deposit took a couple of hours to go through so I then went back on chat to be told UK players are not allowed even though I’d asked the question on live chat prior to depositing
Once my deposit had cleared I went back on live chat to ask how I got my deposit back into my UK bank account as Id been told I could not play from the UK after being told I could initially
I then was told by the third person in live chat UK players again we loved and there was lots of them and I should never of been told UK players could not play & I was given false information
I was rather happy about this and continued to play with my deposit, I didn’t have a win but then went to deposit again.
Money is no issue for the amount I was depositing but something told me to just doublecheck before making another deposit so I asked again if UK players could play and read reviews on many sites which all then said UK players wasn’t allowe.
I went to the terms and conditions even though I’d already spoke to people on live chat the guys in customer service to clearly see UK players United States players are not allowed
I was clearly lied to so I would spend my first deposit and also maybe more if I had not looked again so they did not have to refund it me or give me any winnings should I have had a win
Many reviews on this trust pilot are from UK, United States from people that are pretending they have played
These are clearly fake reviews as we are not allowed to play on this site
Even though I asked three people on live chat if I could play which they told me I was allowed, I was then told when I asked why they had lied that I should of read the terms and conditions.
Why would you read the terms and conditions when the only question you have is UK players allowed, ask on live chat and told yes they are
Please anyone from the UK United States where you are seeing reviews from your countries and told on live chat you can play do not believe them, do not fall for what I have just fallen for, they are liars and con artists that knew I had deposited and told me I could play from the UK so I would spend my money and not to request it back
Live chat of fully aware of the terms of conditions but they would like to you to make your deposit and either lose or if you do win they will not pay you because you are from a restricted country even though they have told you that you can play so you deposit and no way of withdrawing
Please please please be aware of them
I have screenshots of every single live chat I had with this company from start to finish with the three different people on live chat with them telling me clearly yes you can deposit and play from the UK knowing that I could deposit and play from the UK but I could never withdraw if I had a win
Rotten to the core on every level
CryptoLeo Casino
Hello, dear! We are sorry that your experience at CryptoLeo didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at [email protected] We’ll work with you to resolve any issues as quickly as possible. Your satisfaction is important to us, dear, and we will do our best to improve a current bonus system. Best regards, CryptoLeo Team.
I claimed my first deposit bonus. I read the T&C where it was stated that 40x wager is only valid for the bonus amount. I deposited 500 USDT and got a 150% bonus, so I played with 1250 USDT. After that, it turned out that for the first deposit bonus, the amount of the deposit + the bonus must be wagered 35x, which is 43750 USDT. Unfulfillable. I received a cashback bonus while leveling up, as well as other bonuses, which of course were lost when my first deposit bonus ran out of money. This casino is ridiculously crap. I definitely won't pay here anymore. Be careful and think carefully before you make a deposit and use a bonus, whether it is worth it...
Lot of games
Fast site
Terrible bonus terms.
CryptoLeo Casino
Hello, dear! We are sorry that your experience at CryptoLeo didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at [email protected] We’ll work with you to resolve any issues as quickly as possible. Your satisfaction is important to us, dear, and we will do our best to improve a current bonus system. Best regards, CryptoLeo Team.
I am waiting for verification more than 30 days. The casino does not want to verify the account and request withdrawals. no one can tell me how long to wait.
verification no possible
withdraw no possible
CryptoLeo Casino
Hello, dear! We are sorry that your experience at CryptoLeo didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at [email protected] We’ll work with you to resolve any issues as quickly as possible. Your satisfaction is important to us, dear, and we will do our best to improve a current bonus system. Best regards, CryptoLeo Team.
Casino do not pay out win about 1000euro in BTC. They explain it all the time by the failure of the system.They boast that they have very fast payouts of winnings.And after 3 days they are not able to withdraw 1000 €.
Nothing i can say positiv
Sorry but only bad expirience
Bad support
No way to withdraw win
CryptoLeo Casino
Hello, dear! We are sorry that your experience at CryptoLeo didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at [email protected] We’ll work with you to resolve any issues as quickly as possible. Your satisfaction is important to us, dear, and we will do our best to improve a current bonus system. Best regards, CryptoLeo Team.
This casino started bad, I made multiple deposits and never won anything. Then I deposited over 1000 in btc it automatically attached the money to a bonus with a rediculous play through. I didn’t notice it was attached and when I finally realized it after attempting to purchase the free spin bonus on a game I was playing and the option was available. When I canceled the bonus I lost all 1000. I argued relentlessly but they could care less and then canceled the chat. I then deposited months later very carefully checking anything attached and actually won. Cashed out and it took many hours but it came. Then made more deposits. Then it started glitching switching my bets from euros to dollars which destroyed my balance and I was on with support over and over again. For hours waiting and getting nothing. Then I’m sending btc to another casino last night and purchased btc using moonpay. The wallet attached to moon pay from crypto Leo shows I have a positive balance of 99.66 USD in btc. So I messaged moonpay support and that lasted hours tracking transactions through the blockchain to make sure the balance is correct. Printed a statement and then went to crypto Leo. Spoke to one agent named hunter and he looks into it and says to log out of the casino, clear cache, use chrome for browser and problem should be solved. I asked him was my balance on his end reflecting the 99.66 and he started typing and then immediately disconnected. So I followed the steps in his direction. But no balance. Then logged in and started a new support chat immediately. Dolores then attempted to help me and read the chat between hunter and I. I then explained everything sent snap shots and all for her to tell me that the blockchain isn’t accurate nor is moonpay. She also stated that the address crypto Leo assigned me to make deposits into my account is not a btc wallet. And that an accurate account of the funds in said btc address from anyone other than crypto Leo would be inaccurate and can not be reliable. I will spend my time posting my story and experience along with evidence to corroborate the truth that crypto Leo is a definite scamming casino!
This casino is a scam
CryptoLeo Casino
Hello!
Sorry to hear about this negative experience with our casino. We would greatly appreciate the opportunity to discuss this further with you. If you will be willing to talk further please reach us via [email protected].
pretty average amount of slots available...no signup bonus...low rakeback unhelpful chat who dont give a damn,,,id go to k8 if i were you
CryptoLeo Casino
Hello!
Sorry to hear about this negative experience with our casino. We would greatly appreciate the opportunity to discuss this further with you. If you will be willing to talk further please reach us via [email protected].
Best regards, CryptoLeo Casino Team.
Safety Index explained
Safety Index of CryptoLeo Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of CryptoLeo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.6/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index