Name: BetiBet Casino Review
Item: BetiBet Casino
Rating: 9.3
Author: Adam Maclean

OverviewBonusesUser reviewsSafety Index explainedDiscussionPayment methods

Adam M.

03/2026

Read our BetiBet Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio

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Pros and cons

Tournaments available
Multiple currencies in one account
Deposit, play and withdraw in Bitcoin
Huge selection of game providers
Live dealer games are available

Not all payment methods are available for all countries

Games

Games
Live games

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Available: 14 Not Available: 1

Game providers

Show all (151)

Payment methods

Show all (26)

Transaction limits

Withdrawal limits

€15,000

per month

€2,500

per week

€1,000

per day

Win limits

Unknown

Language options

Website

Available in 12 languages

EnglishFrenchGermanGermanItalian 7 more

Live chat

Available in 12 languages

EnglishFrenchGermanGermanItalian 7 more

Customer support:

Available in 12 languages

EnglishFrenchGermanGermanItalian 7 more

Licensing authorities

New Brunswick (TGC)
Verified

Casino screenshots

BetiBet Casino Review

Our expert team set out to review BetiBet Casino from all angles. We used our casino review methodology to find out what makes it tick and where it misses the mark. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. BetiBet Casino has a Very high Safety Index of 9.3, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Continue reading our BetiBet Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index of BetiBet Casino – Is it fair and safe?

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of BetiBet Casino, we thoroughly read and reviewed the Terms and Conditions of BetiBet Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Considering our estimates and the factual data we have collected, BetiBet Casino appears to be an average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

As far as we are aware, no relevant casino blacklists mention BetiBet Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

On the whole, also considering other contributing factors in our assessment, BetiBet Casino has achieved a Safety Index of 9.3, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.

Note: As far as we are aware, BetiBet Casino is interconnected with 17 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of BetiBet Casino. They resulted in a higher Safety Index than this casino would have without related casinos.

Terms and Conditions of BetiBet Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of BetiBet Casino during our review.

Player complaints submitted about BetiBet Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 0 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 463 black points in total, out of which 463 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

BetiBet Casino user feedback and reviews evaluated

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Judging by the 20 user reviews given to BetiBet Casino, it has a Mixed User feedback score. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company data

BetiBet Casino has estimated annual revenues higher than $1,000,000. Based on the categorization we use, this makes it one of smaller online casinos.

BetiBet Casino has been granted a gambling license in New Brunswick issued by Tobique Gaming Commission.

Payment methods, win and withdrawal limits

BetiBet Casino supports 26 payment options. This includes: Skrill, Neteller, PaysafeCard, Mastercard, VISA, Neosurf, Bitcoin (BTC), AstroPay, Bank transfer, Flexepin, Rapid Transfer, Bitcoin Cash (BCH), SkinsBack, Binance Coin (BNB), Jeton, CashtoCode, MiFinity, Ripple (XRP), MuchBetter, Ethereum (ETH), Dogecoin (DOGE), Tether (USDT), Litecoin (LTC), Interac e-Transfer, Interac, Noda pay.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits	Win limits
EUR 1,000 per day	No win limit
EUR 2,500 per week
EUR 15,000 per month

Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at BetiBet Casino in the table below.

Language	Website	Customer support	Live chat
English			24/7
Portuguese			24/7
Japanese			24/7
German			24/7
German			24/7
Finnish			24/7
Italian			24/7
French			24/7
Norwegian			24/7
Slovenian			24/7
Polish			24/7
Arabic			24/7

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at BetiBet Casino, managing your account, withdrawals, or other matters. BetiBet Casino has a good customer support, judging by the results of our testing.

Slots and casino games at BetiBet Casino

BetiBet Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 151 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Leander Games, Spinomenal, Booming Games, Tom Horn, Iron Dog Studio, High 5 Games, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, Lucky Games, Jelly, Fantasma Games, Turbo Games, Platipus, Slotopia, Altente, Wizard games, RFranco Games, Lucky Streak, Amigo Gaming, Trusty Gaming, Mancala Gaming, Boomerang Studios, Spadegaming, ElCasino (TVBET), Kiron Interactive, Galaxsys, Golden Race, Flatdog, Revolver Gaming, Spinthon, Reevo, Bitpunch, Enjoy Gaming, Mascot Gaming, Spinoro, Four Leaf Gaming, Amusnet, Givme Games, Jade Rabbit Studio, Reel Play, Atomic Slot Lab, TVBet, Slot Factory, 100HP Gaming, Max Win Gaming, Octoplay, HungryBear, Skywind Group, Ready Play Gaming, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Kitsune Studios, 3 Oaks Gaming, CT Interactive, Games Global, Reel Web (Playtech), Winfinity, Vibra Gaming, 4ThePlayer, Mplay, Spin Fury Gaming, Tornado Games, AceRun, Smartsoft Gaming, Swintt, Win Fast, SpinOn, Backseat Gaming, LIVE Solutions, Bulletproof Games, Reflex Gaming, BF Games, Ace Roll, Spribe, Gamomat, TrueLab Games, Spearhead Studios, NowNow Gaming, RAW iGaming, Bang Bang Games, Copacabana Games, SlotMill, Onlyplay, Oryx Gaming, Nucleus Gaming, Gaming Corps, VoltEnt, Leap Gaming, Gamebeat, Hölle games, Absolute Live Gaming (alg), Fugaso, Felix Gaming, Gamevy, Fazi, Retro Gaming, PoggiPlay, Winspinity, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, InOut, PatePlay, Barbara Bang, Clawbuster, Electric Elephant, Triple Cherry, 7Mojos, Hacksaw Gaming, EURASIAN (EA) Gaming, Netgame, Print Studios, Ruby Play, Speedy Tomatoes, Orbital Gaming, Ka Gaming.

BetiBet Casino bonus offers and codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

We currently have 10 bonuses from BetiBet Casino in our database, which include:

100% up to €500 and 75 extra spins
75% up to €750 and 75 extra spins
50% up to €1,000 and 75 extra spins
50% up to €500
50% up to €500
50% up to €1,000
200% up to €1,000 and 200 extra spins
50% up to €1,500
75% up to €1,750
100% up to €2,000

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.

Company info

Operator Novatrix S.R.L.
Established 2022
Estimated annual revenues < $1,000,000

Casino Bonuses

BetiBet Casino bonuses

Browse all bonuses offered by BetiBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews

User reviews of BetiBet Casino

This is a place to share experience with BetiBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Mixed

Rated by 20 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

CrowGuru123

Bronze

Australia

• 1 week ago

BetiBet open site and BOOM games everywhere spinning lights live tables running. I scroll more MORE comes. Support fast, VIP guy helps, bonuses popping all time. Feels big alive casino, just tap play go no thinking, easy stay long and enjoy vibe

BIG game library… slots live tables everywhere never empty
Support + VIP manager fast help always there for you

Withdraw sometimes slow… verification delays happen

painajainen1

Platinum

Finland

• 3 weeks ago

I receive several emails a week/day offering free spins - no name of the game - I have sent several messages through the website asking what game it is, no response.
However, they boast that they are available 24/7.

I can't come up with anything positive when I can't contact them once.
En keksi mitään positiivista kun en saa heihin kerran yhteyttä

many contacts over several days and no response
monta yhteydenottoa useampana päivänä eikä yhtäkään vastausta

JenngaPM

Bronze

Sweden

• 3 months ago

Look, I’m totally the gcirl who thought all online gambling was just a giant black hole for your money. Honestly, I’ve had such bad luck with other sites that just felt... sketchy? But then I tried Betibet and seriously, my whole perspective changed. Like, for real, I didn't think you could actually find a place that feels this legit and professional. It's wild!

Anyway, here’s the thing.

The games are just everywhere—thousands of them! I mean, I can spend hours just looking through the slots, and everything is so pretty and works perfectly on my phone. But the real kicker for me? The daily cashback. Seriously though, getting up to 20% back every single day makes me feel so much better even if I don't win big. It’s like a little safety net, you know?

Alright, real talk—the support is amazing.

Basically, I had a tiny question about my bonus and this VIP manager, Amy, was just the absolute best. She was so patient and actually made me feel like a valued player, not just a number. No kidding. And the withdrawals! Ugh, I was so worried about waiting weeks, but I actually got my winnings over the weekend. That’s like, unheard of, right?

Kinda weird but I actually trust this place.

Literally thousands of games to choose from, super generous daily cashback up to 20%, and the VIP managers like Amy are actually sweethearts who help you out. Plus, getting paid on a Sunday? Yes, please!

Ballalalallala

Bronze

Malta

• 6 months ago

Unbelievable, every time I ask for my status, their response is: "IT WILL BE PAID OUT IN UP TO 96H."

My account is fully verified.

When it came to accepting deposits, they didn't seem to have any problems or delays.

Slow pay out
Live chat unhelpful
Slow,slow slow

BetiBet Casino

Hello Ballalalallala,

Thank you for sharing your feedback. We completely understand how waiting for a payout can be frustrating, especially when your account is fully verified. Please rest assured that the 96-hour timeframe is set to ensure all transactions are processed securely and accurately.

We truly appreciate your patience, and we are committed to making sure your payout reaches you without any further delay. If you haven’t already, our support team can provide a more detailed update on your specific withdrawal — feel free to reach out directly, and we’ll prioritize your case.

Thank you for your understanding and for being a valued player.

Best regards,
BetiBet Team

dgbfj6887r

Bronze

Norway

• 11 months ago

I love betibet. Best vip manager. Good customer help. Lots of games and offers. Great casino.

Friendly customer help.
Vip express help on telegram
Good bonuses
Best vip manager

48 houers withdrawel.
Maximum 11.000 NOK withdrawel every 48 houers.

BetiBet Casino

Dear dgbfj6887r,

Thank you sincerely for your uplifting review. It’s incredibly encouraging to hear how much you’re enjoying your time with us — your words speak volumes, and we’re grateful for your support.

We’re especially pleased to know that your experience with our VIP service has stood out. Our VIP managers work diligently to provide attentive, tailored assistance that truly enhances the journey for each valued player. It’s equally rewarding to hear that our customer support team has made a positive impression, as we continuously aim to combine efficiency with genuine care in every interaction.

Your appreciation for our game variety and promotional offers tells us we’re on the right path. Thanks again for being part of our community. We look forward to offering you even more surprises and great moments ahead.

Best regards,
BetiBet Team

xxcc86

Silver

Germany

• 1 year ago

Considering that it is a dama casino, the payout takes far too long. I have been waiting two days now. Other dama casinos pay out in minutes. So I would recommend any other dama casino, just not this one. In addition, there are very low limits for payouts....

The provider will now argue again that the payout takes so long because it is checked particularly carefully in the interest of the customer... So why do other dama casinos pay out in minutes (aren't they careful?)
There isn't even a time frame specified for maximum processing, so it could take two weeks?
Betibet: Please spare me your copied answer that it is only being checked very carefully and that is why it is taking so long. Everyone knows that it is only a stalling exercise.

So it’s better to use any other dama casino!

Edit:

Of course, my withdrawal was still not processed. Therefore, as in the response from betibet below, I contacted support again and received the following response...

"We are very sorry that you had such an experience, but please note that every withdrawal request is processed on a first come, first served basis and our professionals carefully review each request."

Why should I contact support again?

Friendly support
Freundlicher Support

Annoying verification - but it works
Nervige Verifikation - aber funktioniert
Payments are much too slow
Viel zu langsame Auszahlung

BetiBet Casino

Dear Player,

Thank you for your feedback and for sharing your experience with us. We value every player and strive to provide the best possible service.

We understand that payout speed is an important factor for our users. We want to assure you that all payouts are thoroughly reviewed in accordance with our security standards and licensing requirements. In some cases, this process may take longer than at other casinos, as we are committed to ensuring that every transaction is transparent and secure.

As for the payout limits, they are set to ensure that our casino is financially stable and secure. We are constantly working to improve these processes and take into account the wishes of our players.

We sincerely regret any inconvenience you may have experienced and if your payout has not yet been processed, please contact our support team. We will be happy to check the status of your request and do our best to resolve it as soon as possible.

Thank you for your trust and we hope that we can improve your experience at our casino.

Best regards,
BetiBet Casino Team.

adnanm3421

Bronze

Slovenia

• 1 year ago

I really love Betibet, really wide range of betting markets, I personally enjoy betting on chess, plus what makes me think Betibet is one of, if not the absolute best, is their exceptional vip service.

I really love Betibet, really wide range of betting markets, I personally enjoy betting on chess, plus what makes me think Betibet is one of, if not the absolute best, is their exceptional vip service.

The bank transfer is too slow. There is no option to prevent the withdrawal from being cancelled.

BetiBet Casino

Dear Adnanm3421,

Thank you for your feedback! We’re delighted to hear that you enjoy the wide range of betting markets on Betibet and that our VIP service has left such a positive impression. Providing the best experience for our customers is always our priority.

Regarding your concern about bank transfers, we understand how important fast withdrawals are, and we continuously work to improve this process. If you encounter any specific issues, please feel free to reach out to our support team – we’ll be happy to assist.

We also appreciate your suggestion about preventing withdrawal cancellations. Rest assured, we’ll consider it as we plan future platform improvements.

Thank you for choosing Betibet!

Krzysztoff86

Bronze

Norway

• 1 year ago

I have been a user for a long time. There has never been a problem with both deposits and withdrawals. Quick help and professional service make the fun at a great level. I have tested many casinos and I can recommend them to everyone with a clear conscience.

fast payments, fast and professional approach to the customer.

BetiBet Casino

Hello there,

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with both deposits and withdrawals, and that our support team has been able to assist you quickly and professionally. Your feedback means the world to us!

We’re so happy to know that you enjoy the fun with us, and we truly appreciate you recommending us to others. It’s players like you who make our community so great!

If you ever need anything, don’t hesitate to reach out. We're always here for you!

Best regards,
BetiBet Casino Team.

Phoenix2025

Bronze

Germany

• 1 year ago

I can only recommend the Betibet Casino. Not only is there a large selection of games, but also great customer support. They always try to help you and usually have a great bonus offer. You also get a VIP manager who is there for you at all times. For me it's Jimmy, who is always very friendly and helpful.

Customer-friendly, helpful
Kundenfreundlich, Hilfsbereit

BetiBet Casino

Hi Phoenix2025,

Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoy our wide selection of games and that our customer support has left such a positive impression. It’s great to know that our bonus offers and VIP service have added to your experience.

We’ll be sure to pass on your kind words to Jimmy – he’ll be thrilled to know he’s been able to make your time with us even better!

If you ever need anything, feel free to reach out. We’re always here to help and make sure you have the best possible experience at Betibet!

Best regards,
BetiBet Casino Team.

Sidz98

Bronze

Canada

• 1 year ago

Amazing site to bet with a large pallet of games . Plus you are directly assigned to a vip manager that help you resolve right away any kind of problems . My vip manager for example named Daniel is really good at focusing on what costumers need and require and got a real instinct to understand costumers . Definitely recommend

Fast withdrawals, very friendly

BetiBet Casino

Dear Player,

Thank you so much for your kind words and recommendation! We’re thrilled to hear that you enjoy our wide selection of games and that our VIP service has made such a positive impression on you.

It’s especially great to hear that Daniel has been doing such an excellent job as your VIP manager! We’ll make sure to pass along your compliments to him – he’ll be delighted to know his efforts are appreciated.

If there’s anything else we can do to make your experience even better, don’t hesitate to reach out. We’re always here for you!

Best regards,
BetiBet Casino Team.

Martina2243

Bronze

Norway

• 1 year ago

Good website. You have your own coordinator called VIP Manager as mine is James. He's a very competitive and useful person. Recommended

Friendly
Few payments methods

3 days waiting for approval of withdraw

BetiBet Casino

Hello!

Thank you for your feedback! We are extremely pleased to know that you were satisfied with our website and the work of your VIP manager James. We are proud that our managers provide a high level of professionalism, personalized approach, and willingness to help in any situation.

We would also like to thank you for your positive assessment of the friendly service and convenience of our payment methods. We are constantly working to make the gaming experience as comfortable as possible for all our customers.

We have also considered your comment about the wait time for processing requests. Ensuring security and compliance with all required standards is our priority, and we are constantly improving our internal processes to make them even more efficient and user-friendly. Regarding the waiting time for withdrawal approval, we strive to provide the fastest possible method. Still, sometimes it can take several days due to the need to complete all security checks.

Thank you for your recommendations and trust in our service. We are always open to your suggestions and comments to make your experience with us even more enjoyable. If you have any additional questions, please do not hesitate to contact our support team - we are always ready to help!

With Love,
BetiBet Team

bluezoo

Silver

Austria

• 1 year ago

Here I can only advise against it, I would be interested to know how this Casio gets an 8.9.-

First, a deposit is simply debited twice from the account. Then it is not credited, that would take 3-5 days! For a REAL-TIME TRANSFER!!!

Then you wait like a complete idiot for them to finally put the money into your account, which takes 1 1/2 days!!!!!!! Mind you, this is a REAL-TIME TRANSFER.

Then they want half of the double deposit back... no, you have to wager it 3 times, so I'm glad I didn't deposit 1000, then 2000 would be gone. Unbelievable!!

And for verification you have to take a selfie with the piece of paper in your hand that says "Hello Betibet". At first I thought he was trying to fool me!!

If you lose the money, NEVER make a deposit again!!! Withdrawals will certainly work the same way, so you don't even need to win

the 62 !!!!!! no joke - they accepted the selfie. Now I have paid out and 30 hours have already passed, sorry, this casino is NOT recommended.

What do they mean by fast!!!! payouts?

Winspirit: 40 minutes

Rocket Play: 60 minutes

1go: 20!! minutes

THESE are fast payouts

I'll wait until 8pm, then I'll pay out the rest and never play there again. What a shitty place!! 8.9

Points? Was the casino tester drunk?

UPDATE: Information chat: payouts can take several days!!!!! And on the first page it says FAST PAYOUTS. This shop is a bottomless impudence. The amount in dispute is now 250 EURO

what should one write there
was soll man da schreiben

catastrophic - with everything
katastrophal - bei allem

BetiBet Casino

Dear Mr. Corvini,

Thank you for your feedback and for sharing your experience with us. We are very sorry that your experience with our casino did not meet your expectations and we sincerely apologize for any inconvenience this may have caused. We understand how important it is for you to have everything run quickly and smoothly and we are committed to constantly improving our service.

Regarding the deposit issues, we sincerely apologize for any delays you may have experienced in crediting your funds. Although most transfers are processed in real time, minor delays may occur due to technical issues. We understand this inconvenience and are constantly working to make the process even faster and more convenient for our players. We would be grateful if you would contact us again so that we can review your situation in detail and resolve it in your favor.

As for withdrawals, we would like to assure you that we do everything we can to ensure that our players receive their winnings without any unnecessary delay. However, as with any process, delays may occur due to certain external factors. We strive to respond to all situations promptly and provide maximum convenience to our customers.

We understand that bonus terms and conditions can be confusing and we will be careful how we communicate these terms to you to avoid any future misunderstandings. We strive to make all of our terms as transparent and clear as possible so that you can enjoy your play with peace of mind.

Verifying documents by taking a selfie with a letter may seem unusual, but it is an important step to ensure the security of your account. We try to make this process as simple and convenient as possible for our users, so if you have any questions about this procedure, our consultants are always available to help you.

We really appreciate your feedback as it helps us to improve and make our casino even more enjoyable for every player. We hope you will give us another chance and that your next gaming experience will only be positive. If you have any further questions or need any assistance, do not hesitate to contact our support team via live chat or email at to contact us. We are always here for you!

We thank you for your understanding and patience!

Best regards
BetiBet Support Team!

Sehr geehrter Herr Corvini,

Vielen Dank für Ihr Feedback und dafür, dass Sie uns Ihre Erfahrungen mitgeteilt haben. Es tut uns sehr leid, dass Ihre Erfahrung mit unserem Casino nicht Ihren Erwartungen entsprochen hat, und wir möchten uns aufrichtig für alle Unannehmlichkeiten entschuldigen, die dadurch entstanden sind. Wir verstehen, wie wichtig es für Sie ist, dass alles schnell und reibungslos abläuft, und wir sind bestrebt, unseren Service ständig zu verbessern.

Was die Probleme mit den Einzahlungen betrifft, so entschuldigen wir uns aufrichtig für etwaige Verzögerungen, die bei der Gutschrift aufgetreten sind. Obwohl die meisten Überweisungen in Echtzeit durchgeführt werden, kann es aufgrund von technischen Problemen zu kleineren Verzögerungen kommen. Wir haben Verständnis für diese Unannehmlichkeiten und arbeiten ständig daran, den Vorgang für unsere Spieler noch schneller und bequemer zu gestalten. Wir wären Ihnen dankbar, wenn Sie sich erneut mit uns in Verbindung setzen würden, damit wir Ihre Situation im Detail prüfen und zu Ihren Gunsten lösen können.

Was die Auszahlungen betrifft, so möchten wir Ihnen versichern, dass wir alles tun, um sicherzustellen, dass unsere Spieler ihre Gewinne ohne unnötige Verzögerung erhalten. Wie bei jedem Vorgang kann es jedoch aufgrund bestimmter externer Faktoren zu Verzögerungen kommen. Wir bemühen uns, auf alle Situationen umgehend zu reagieren und unseren Kunden maximalen Komfort zu bieten.

Wir verstehen, dass die Bonusbedingungen verwirrend sein können, und wir werden darauf achten, wie wir Ihnen diese Bedingungen mitteilen, um zukünftige Missverständnisse zu vermeiden. Wir bemühen uns, alle unsere Bedingungen so transparent und klar wie möglich zu formulieren, damit Sie Ihr Spiel unbesorgt genießen können.

Die Überprüfung von Dokumenten durch ein Selfie mit einem Brief mag ungewöhnlich erscheinen, ist aber ein wichtiger Schritt, um die Sicherheit Ihres Kontos zu gewährleisten. Wir versuchen, diesen Vorgang für unsere Nutzer so einfach und bequem wie möglich zu gestalten. Wenn Sie also Fragen zu diesem Verfahren haben, stehen Ihnen unsere Berater jederzeit zur Verfügung.

Wir wissen Ihr Feedback sehr zu schätzen, da es uns hilft, besser zu werden und unser Casino für jeden Spieler noch angenehmer zu gestalten. Wir hoffen, dass Sie uns eine weitere Chance geben werden und dass Ihre nächste Spielerfahrung nur positiv sein wird. Wenn Sie weitere Fragen haben oder Hilfe benötigen, zögern Sie nicht, unser Support-Team per Live-Chat oder E-Mail unter support@betibet.com zu kontaktieren. Wir sind immer für Sie da!

Wir danken Ihnen für Ihr Verständnis und Ihre Geduld!

Mit freundlichen Grüßen
BetiBet Support Team!

kehrergiuliano

Bronze

Germany

• 1 year ago

Just keep your hands off the casino. You don't get any sensible information in the live chat, they don't help you. Certifying the account was a struggle that took 3 days. After that, all my withdrawals were rejected. I had bet €500 on a tennis match, the match was counted twice, so €1000 was gone from my account.

no competent employees
keine kompetente Mitarbeiter
does not pay out money
zahlt Geld nicht aus

BetiBet Casino

Dear Mr. kehrergiuliano,

Thank you for contacting us and sharing your experience. We sincerely apologize for any inconvenience you may have experienced while using our services.

We take such situations very seriously and want to help you resolve these issues as quickly as possible. As for certifying your account, we strive to make this process as convenient and quick as possible and we regret that it took you three days to complete. We will review our procedures to avoid similar delays in the future.

We are also concerned about your declined payments and installment issues. Please provide us with additional information about your account and transaction details so that we can thoroughly investigate these issues. You can send this information to our email address [ support@betibet.com ] send.

We value your feedback and will provide additional training to our support staff to ensure that we can assist you even more competently and efficiently in the future.

We thank you for your patience and understanding. We hope that we can resolve this situation and regain your trust.

All the best for you,
BetiBet Casino!

Andrej250890

Bronze

Germany

• 1 year ago

Hello,
First of all, good day.
For the first payment of 200 euros, it took barely 24 hours for the money to be transferred. Unfortunately, I have been waiting for the other payments for 7 days. I'm a bit doubtful.
Actually, it says that the money normally arrives in the bank account within 3 days. Please reply. Thanks in advance

Nice VIP manager
Netter VIP Manager
Many gaming options
Viele Spielmöglichkeiten
Good offer
Gutes Angebot

Payment
Auszahlung

BetiBet Casino

Hello!

Thank you for your feedback and for contacting us. We understand how important it is for you to receive your winnings on time and we sincerely regret this delay.

We are happy that your first payment was processed quickly. However, sometimes there may be delays on the part of banks or payment systems that may affect the time it takes to credit your account.

To resolve this issue, please contact your VIP manager directly via live chat or email, where we can conduct a detailed check of your request. We are committed to assisting you as soon as possible.

We have also notified your VIP manager and they should be in touch with you shortly.

Thank you for your patience and understanding. We are working hard to resolve this issue as soon as possible.

All the best,
BetiBet Casino!

Veysi

Bronze

Germany

• 2 years ago

I have written this several times.
By email to betibet.

Good day,

I'm starting to get angry.
I have submitted all the documents.
Everything has been verified. Why do they always cancel my withdrawal?
My ID card with a selfie, my deposits with a screenshot, my pay slip with my registered address on it, a selfie with a piece of paper with the words Hello betibet casino written on it and the date on it.

I sent everything.
If you don't pay me my money, I will write bad reviews everywhere. For all providers where the name Betibet appears.

I have all the documents to present.
I finally request a payout.
It's about 500.00 euros.

Now my documents have been accepted. But my payment is in the queue. Unbelievable

The payment has been made!!!!

Payment is made
Auszahlung erfolgt

Poor verification
Schlechte Verifizierung
No quick processing of payout
Keine schnelle Bearbeitung von Auszahlung

BetiBet Casino

Dear Mr. Ekinci,

Thank you for your message and your patience.

We understand your concern and would like to explain that the verification process is necessary to confirm the player's identity and prevent third parties from using payment methods that are prohibited in our Terms and Conditions.

This is a necessary measure to ensure the safety of all our players and to maintain trust in our casino.In some cases, the documents submitted by players for verification may not meet our requirements for various reasons. This may be due to image quality, data errors or other technical issues.

We always try to resolve such issues as quickly as possible and inform players of the necessary actions.We are pleased to inform you that after reviewing your documents, we have successfully verified your account and confirmed the withdrawal. Your withdrawal has been successfully processed by us and will be credited to your account shortly.

If you have any questions or need further assistance, please do not hesitate to contact us. We are always happy to help.

All the best,
BetiBet Casino!

Phoenixmerlin

Silver

Austria

• 2 years ago

I had three minor withdrawals at this casino. Since then I haven't won at all. No free spins. I lose 99% of the time when I'm rushing. It couldn't be worse. That's a real shame because otherwise I like the casino. I wouldn't register here again
I believe that it is fraud. I've been playing for a few years. But so many deposits without anything is really bad. The chat is also not good here. Cant help.

My favorite games are all there
Meine Lieblingsspiele sind alle da
Very nice VIP manager
Sehr nette VIP Managerin

Absolutely no chance of winning
Absolut keine Gewinnchancen

BetiBet Casino

Dear Ms Oberhumer,

Thank you for your message and for sharing your experience with us. We sincerely apologize for any inconvenience you may have experienced while waiting for our response.

We understand your concerns about your gaming experience at our casino. We always strive to provide a fair and transparent gaming experience for all of our players. Payouts at our casino are determined using Random Number Generators (RNGs) to ensure that the results are random and fair. These systems are regularly audited by independent auditors to ensure that they remain reliable and fair.

We are sorry that your recent gaming sessions have not produced the desired results. Unfortunately, losing is a part of any gambling game and we understand that this can be frustrating. We always encourage you to gamble responsibly and recommend that you play within your means.

We have also taken note of your comment regarding the free spins. We are constantly working to give our players more ways to win and enjoy the game. Your opinion is very important to us and we will pass your comments on to our marketing team so they can be taken into account in future offers and promotions.

We appreciate your loyalty to our casino over the past few years and understand your frustration. To further discuss your situation and help you, please contact our VIP Manager Lily. She will be happy to speak to you personally, answer your questions and provide you with the support you need.

Thank you again for your feedback. We are always striving to improve our services and appreciate your honesty and openness.

All the best,
BetiBet Casino!

Sehr geehrte Frau Oberhumer,

vielen Dank für Ihre Nachricht und dafür, dass Sie uns Ihre Erfahrungen mitgeteilt haben. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen entstanden sind, während Sie auf unsere Antwort gewartet haben.

Wir verstehen Ihre Bedenken bezüglich Ihrer Spielerfahrung in unserem Casino. Wir sind stets bestrebt, allen unseren Spielern ein faires und transparentes Spielerlebnis zu bieten. Die Auszahlungen in unserem Casino werden mit Hilfe von Zufallszahlengeneratoren (RNGs) bestimmt, um sicherzustellen, dass die Ergebnisse zufällig und fair sind. Diese Systeme werden regelmäßig von unabhängigen Prüfern kontrolliert, um sicherzustellen, dass sie zuverlässig und fair bleiben.

Es tut uns leid, dass Ihre letzten Spielsitzungen nicht die gewünschten Ergebnisse gebracht haben. Leider gehört das Verlieren zu jedem Glücksspiel dazu und wir verstehen, dass dies frustrierend sein kann. Wir ermutigen Sie immer zu verantwortungsvollem Spielen und empfehlen Ihnen, im Rahmen Ihrer Möglichkeiten zu spielen.

Wir haben auch Ihren Kommentar zu den Freispielen zur Kenntnis genommen. Wir arbeiten ständig daran, unseren Spielern mehr Möglichkeiten zum Gewinnen und Genießen des Spiels zu geben. Ihre Meinung ist uns sehr wichtig und wir werden Ihre Kommentare an unser Marketing-Team weiterleiten, damit sie bei zukünftigen Angeboten und Aktionen berücksichtigt werden können.

Wir schätzen Ihre Treue zu unserem Casino in den letzten Jahren und verstehen Ihre Frustration. Um Ihre Situation weiter zu besprechen und Ihnen zu helfen, wenden Sie sich bitte an unsere VIP-Managerin Lily. Sie wird sich gerne persönlich mit Ihnen unterhalten, Ihre Fragen beantworten und Ihnen die Unterstützung geben, die Sie benötigen.

Nochmals vielen Dank für Ihr Feedback. Wir sind stets bemüht, unsere Dienstleistungen zu verbessern und schätzen Ihre Ehrlichkeit und Offenheit.

Alles Gute,
BetiBet Casino!

Neptun07

Silver

Germany

• 2 years ago

my account (nep.....81) was closed right after opening. I've been waiting for a response from the casino for almost 2 weeks. Always the same standard answers in chat.

BetiBet Casino

Hello there, Neptun07!

Thank you for pointing this out.

We are sorry to hear about the situation you have faced. We would love to help you out here, however, due to lack of information in the review and GDPR, we kindly ask you to write us at the email - support@betibet.com from the email, that you have used for registration at BetiBet casino with the following information:
-name;
-date of birth;
-address;
-mobile phone;
-payment methods used.
As soon as we will receive the letter from you, we will do our best to resolve this as soon as possible. Please, take into account that our support team is available round the clock, so do not hesitate to contact them.

Looking forward to hearing back from you.

With Love,
BetiBet team.

Twilly82

Bronze

Australia

• 3 years ago

I wish I read the other reviews on here before I deposited at this casino. Its all nice until you need to withdraw and then nothing. Just the same standard responses saying its in a queue and will be processed soon. All lies to get you to reverse your withdrawal, which I haven't. It has been 72 + hours and still reversable.
Avoid this casino at all costs, its a scam. I wish I did. Don't play at a casino that won't pay you when you win.

Everything until you need to withdraw

Everything once you need to withdraw.

BetiBet Casino

Hello there, Twilly82!

Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced with your withdrawal request at our casino.

We understand that timely processing of withdrawals is important to our players, and we strive to provide prompt and efficient service. However, due to certain security measures, withdrawal processing times may vary, and in some cases, may take longer than expected. Our goal is to provide a fair and transparent gaming experience for all our customers, and we take player satisfaction seriously.

We would like to investigate your specific case further to ensure that your withdrawal is processed as soon as possible. Please, be so kind to contact our customer support team with your account information, and we will look into the matter immediately.

Thank you for choosing our casino, and we look forward to serving you better in the future.

With Love,
BetiBet team

atti38

Platinum

Austria

• 3 years ago

they want a paper with date and id selfie for verify no thanks i would never play here again

BetiBet Casino

Hello there, Atti38!

Thank you for leaving your feedback, we appreciate that a lot!

We would like to inform you that verification is really important step at our casino due to security reasons. We understand that it may seem difficult and confusing, and due to this, our customer service is available round the clock and would gladly assist you and walk through this procedure. In case, you have faced any difficulties with verification or anything else, do not hesitate to contact our support team via live chat or per email.

Hope for your understanding in this case, and thanks once again for review!

With Love,
BetiBet team

Someria

Unregistered user

Germany

• 3 years ago

FINGER AWAY!!!Fraud - beware - technical errors are used as an excuse!!!
I placed a lot of bets, but the stakes were never accepted because I supposedly didn't have any credit left. This is of course complete bullshit.
It's now €352.40, which I actually would have won. Are peanuts for such a casino. Just kidding.
I took pictures of it and will warn everyone to leave the finders away!
Do you need it so much?
Support is supposedly on it and they keep putting me off. Do you feel the need to fool other people?

BetiBet Casino

Hello there, Someria!

Thank you for your feedback, we really appreciate it!

On behalf of our team, we would like to apologize for the impression you got from us. However, we cannot understand the reason for your negative feedback. We would be very grateful if you could provide us with further information to solve your problem, if you have any.

We are always honest with our customers and there are thousands of players around the world who are happy with our product. For this reason, we encourage you to contact our support team via live chat or email with any screenshots or information you may have. Our team will help you with any request as quickly as possible.

We hope for your understanding and wish you a nice day!

With love,
BetiBet team

Safety Index explained

Safety Index of BetiBet Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BetiBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.3/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a positive impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about BetiBet Casino and related casinos

(52)

52All1Opened0Unresolved24Resolved27Rejected

Complaints directly about BetiBet Casino

Current status Waiting for casino to reply 1d 3h 54m 20s

Player's withdrawal is delayed due to unclear wagering requirements.

The player from Switzerland is facing difficulties withdrawing her winnings of 1300 euros after depositing 40 euros without bonuses. She was informed by customer service that she still needs to wager 400 euros, but received no clear explanation for this requirement, and the chat was closed by the representative.

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Opened Submitted: 18 Apr 2026

Our verdict Case closed

Player's withdrawal is delayed.

The player from Germany won €1500 after a €50 deposit at BetiBet but faced obstacles in withdrawing his winnings due to ongoing verification issues. He had provided the necessary documentation but was still unable to access his funds. The player completed all verification requirements and eventually succeeded in processing a withdrawal after reinitiating the payout request. The issue was confirmed as resolved by the player, and the complaint was closed by the Complaints Team.

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Resolved Submitted: 16 Feb 2026

Disputed amount: €1,500

Our verdict Case closed

Player believes that their withdrawal has been delayed.

The player from Ireland had requested a withdrawal less than two weeks before submitting this complaint. Their money had not been received at that time. The issue was marked as resolved by the player through the complaint system. We acknowledged the resolution and closed the case accordingly. The player was encouraged to contact us again for any future casino-related issues.

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Resolved Submitted: 26 Dec 2025

Disputed amount: €911

Our verdict Case closed

Player believes that their withdrawal has been delayed.

The player from Germany had requested a withdrawal less than two weeks prior to submitting the complaint. Their money had not been received yet. The issue was addressed after the recommended processing time had elapsed, and the player confirmed that the withdrawal had been successfully received. Consequently, the complaint was marked as resolved.

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Resolved Submitted: 24 Nov 2025

Disputed amount: €1,000

Our verdict Other

Player faces delayed withdrawal process.

The player from Norway had requested a withdrawal of 968 EUR two weeks ago after verifying their account but had not received the funds. As a VIP member, they received regular communications about the casino but were frustrated with the extended delay in processing their withdrawal. The Complaints Team reviewed the situation but concluded that they could not provide further support due to insufficient insight into the casino's investigation results, which had led to the confiscation of the player's winnings. Consequently, the complaint was closed without further intervention.

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Closed Submitted: 29 Oct 2025

Disputed amount: €950

Our verdict Other

Player's account has been closed.

The player from Norway found his account closed due to a violation of terms regarding betting from the same IP address. He requested proof of the violation and sought the return of his deposit, as the terms did not confirm that the casino could confiscate it. The Complaints Team reviewed the situation but concluded that they lacked the expertise to assess disputes related to sports betting and were unable to assist further. Consequently, the complaint was closed without resolution.

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Closed Submitted: 29 Sep 2025

Disputed amount: 30,000 kr

Our verdict Other

Player's account restrictions are causing issues.

The player from Norway had deposited 1500 euros into Betibet and won 1900 euros but faced restrictions after completing verification. He could not place sports bets and was forced to wager a total of 4300 euros on casino games, which he considered poor practice. After multiple attempts to resolve his withdrawal issues, including a delay of over 12 days and subsequent account closure due to alleged violations of site rules, the Complaints Team reviewed the situation but found insufficient grounds to mediate the complaint. Ultimately, the complaint was rejected as the team could not evaluate the issue fairly.

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Closed Submitted: 06 Sep 2025

Disputed amount: €1,500

Our verdict Unjustified complaint

Player's account has been closed over alleged collusion.

The player from Norway faced account closure at Betibet due to allegations of collusion based on shared IP addresses, which he claimed were unsubstantiated. He requested clarification on the situation and a refund of his 500€ deposits. The Complaints Team reviewed the evidence provided by the casino and concluded that the player accounts were linked due to the same device usage, making it impossible to determine if there had been collusion or not. Consequently, the complaint was rejected, and the player was advised to avoid sharing devices for casino logins in the future.

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Closed Submitted: 26 Aug 2025

Disputed amount: €1,500

Our verdict Player stopped responding

Player's withdrawal is delayed due to verification issues.

The player from Germany faced issues withdrawing money as the casino did not accept his verification documents, including selfies and ID. He also had not received a response to his request for verification via video chat and found no reference to such requirements in the provider's terms and conditions. The Complaints Team confirmed that his KYC verification had been successfully completed after multiple submissions, and he had been prompted to initiate a withdrawal request. However, due to a lack of response from him, the complaint was closed at that time, with the option to reopen it in the future.

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Closed Submitted: 25 May 2025

Disputed amount: €184

Our verdict Other

Player experiences delayed deposit with no response.

The player from Austria had deposited money using Tron on Thursday, but the funds and bonus had not yet appeared in her account. Despite daily inquiries via chat and attempts to email, she received no clear response or resolution. The casino confirmed that the deposit was being recovered due to a mismatch in the currency sent, and the process could take up to 90 days. The Complaints Team communicated that they could not wait for the full duration of the recovery process and informed the player that the complaint would be rejected, advising her to request a reopening if the funds were not received within that timeframe.

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Closed Submitted: 18 Feb 2025

Disputed amount: €100

Show more complaints (+10)

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