Natalia is one of Casino Guru’s Casino Analysts and Complaint Specialists. She is spending her work time helping players with their complaints and also searching for new casinos to add to our site while working tirelessly to ensure our site’s information is kept up-to-date and accurate. Before joini...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Natalia B.
Author
Natalia Burlutskaia
Casino & Affiliate Communication Specialist
Natalia is one of Casino Guru’s Casino Analysts and Complaint Specialists. She is spending her work time helping players with their complaints and also searching for new casinos to add to our site while working tirelessly to ensure our site’s information is kept up-to-date and accurate. Before joini...
Not all payment methods are available for all countries
Casino screenshots
BetiBet Casino Review
Our expert team set out to review BetiBet Casino from all angles. We used our casino review methodology to find out what makes it tick and where it misses the mark. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Our team's review data was used to calculate the casino's Safety Index. This score rates the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. BetiBet Casino scored an Above average Safety Index of 7.5. This puts it in good shape for fairness and safety, though some casinos rank higher. Dig into BetiBet Casino with the rest of our review and see if this casino is right for you.
Safety Index of BetiBet Casino – Is it fair and safe?
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of BetiBet Casino, we thoroughly read and reviewed the Terms and Conditions of BetiBet Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based on our estimates or gathered data, BetiBet Casino is a very big online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we are aware, no relevant casino blacklists mention BetiBet Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, BetiBet Casino has scored a Safety Index of 7.5, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.
Note: As far as we are aware, BetiBet Casino is interconnected with 17 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of BetiBet Casino. They resulted in a higher Safety Index than this casino would have without related casinos.
Terms and Conditions of BetiBet Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of BetiBet Casino during our review.
Player complaints submitted about BetiBet Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 1 complaints directly about this casino in our database, as well as 7 complaints about other casinos related to it. Because of these complaints, we've given this casino 6,886 black points in total, out of which 3,836 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
BetiBet Casino user feedback and reviews evaluated
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Judging by the 25 user reviews given to BetiBet Casino, it has a Mixed User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company data
BetiBet Casino has estimated annual revenues higher than $1,000,000. Based on the categorization we use, this makes it one of smaller online casinos.
BetiBet Casino has been granted a gambling license in New Brunswick issued by Tobique Gaming Commission.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 1,000 per day
No win limit
EUR 2,500 per week
EUR 15,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
When evaluating an online casino, we take a close look at the languages supported and the customer support channels provided. The table below lists the language options at BetiBet Casino.
Language
Website
Customer support
Live chat
English
24/7
Portuguese
24/7
Japanese
24/7
German
24/7
German
24/7
Finnish
24/7
Italian
24/7
French
24/7
Norwegian
24/7
Slovenian
24/7
Polish
24/7
Arabic
24/7
We reach out to the casino's customer support as part of our review to check how helpful they are. Good customer support is always worth having. It can make a real difference if you ever have issues with your account, withdrawals, or anything else. Judging by the responses we have received, we consider the customer support of BetiBet Casino to be good.
Slots and casino games at BetiBet Casino
BetiBet Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 151 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Leander Games, Spinomenal, Booming Games, Tom Horn, Iron Dog Studio, High 5 Games, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, Lucky Games, Jelly, Fantasma Games, Turbo Games, Platipus, Slotopia, Altente, Wizard games, RFranco Games, Lucky Streak, Amigo Gaming, Trusty Gaming, Mancala Gaming, Boomerang Studios, Spadegaming, ElCasino (TVBET), Kiron Interactive, Galaxsys, Golden Race, Flatdog, Revolver Gaming, Spinthon, Reevo, Bitpunch, Enjoy Gaming, Mascot Gaming, Spinoro, Four Leaf Gaming, Amusnet, Givme Games, Jade Rabbit Studio, Reel Play, Atomic Slot Lab, TVBet, Slot Factory, 100HP Gaming, Max Win Gaming, Octoplay, HungryBear, Skywind Group, Ready Play Gaming, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Kitsune Studios, 3 Oaks Gaming, CT Interactive, Games Global, Reel Web (Playtech), Winfinity, Vibra Gaming, 4ThePlayer, Mplay, Spin Fury Gaming, Tornado Games, AceRun, Smartsoft Gaming, Swintt, Win Fast, SpinOn, Backseat Gaming, LIVE Solutions, Bulletproof Games, Reflex Gaming, BF Games, Ace Roll, Spribe, Gamomat, TrueLab Games, Spearhead Studios, NowNow Gaming, RAW iGaming, Bang Bang Games, Copacabana Games, SlotMill, Onlyplay, Oryx Gaming, Nucleus Gaming, Gaming Corps, VoltEnt, Leap Gaming, Gamebeat, Hölle games, Absolute Live Gaming (alg), Fugaso, Felix Gaming, Gamevy, Fazi, Retro Gaming, PoggiPlay, Winspinity, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, InOut, PatePlay, Barbara Bang, Clawbuster, Electric Elephant, Triple Cherry, 7Mojos, Hacksaw Gaming, EURASIAN (EA) Gaming, Netgame, Print Studios, Ruby Play, Speedy Tomatoes, Orbital Gaming, Ka Gaming.
BetiBet Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 10 bonuses from BetiBet Casino in our database, which include:
100% up to €500 and 75 extra spins
75% up to €750 and 75 extra spins
50% up to €1,000 and 75 extra spins
50% up to €500
50% up to €500
200% up to €1,000 and 200 extra spins
50% up to €1,000
50% up to €1,500
75% up to €1,750
100% up to €2,000
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
Read more
Read less
Company info
Operator
Novatrix S.R.L.
Established
2022
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of BetiBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Key metrics
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small to medium casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at BetiBet Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14
Not Available: 1
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by BetiBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by BetiBet Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(26)
Payment methods (26)
Transaction limits
Withdrawal limits
€15,000
per month
€2,500
per week
€1,000
per day
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
USDCADEURAUDKZTNOKNZDZAR
Crypto
Supported crypto currencies.
ADABCHBNBBTCDOGEETHLTCTRXUSDTXRP
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
12 languages
EnglishFrenchGermanGermanItalian
7 more
All languages (12)
English
French
German
German
Italian
Arabic
Finnish
Japanese
Norwegian
Polish
Portuguese
Slovenian
Live chat
Available in
12 languages
EnglishFrenchGermanGermanItalian
7 more
All languages (12)
English
French
German
German
Italian
Arabic
Finnish
Japanese
Norwegian
Polish
Portuguese
Slovenian
Customer support:
Available in
12 languages
EnglishFrenchGermanGermanItalian
7 more
All languages (12)
English
French
German
German
Italian
Arabic
Finnish
Japanese
Norwegian
Polish
Portuguese
Slovenian
Live chat rating
Good
Based on 5 tests
Date and tester
Rating
09 Aug 2025
Ayberk A.
Good
18 Jun 2024
Ayberk A.
Good
28 Nov 2023
Ayberk A.
Good
01 Feb 2023
Zuzana C.
Good
30 Aug 2022
Natalia B.
Subpar
E-mail support rating
Good
Based on 1 test
Date and tester
Rating
10 Jan 2025
Michaela S.
Good
User reviews
User reviews of BetiBet Casino
This is a place to share experience with BetiBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Mixed
Rated by 21 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 3 weeks ago
Don't play at this casino. If you make deposits and remain with balances of 0.11 cts or 0.03 cts for BetiBet you have not played the x3 and therefore all the old deposits accumulate... The evidence is in this complaint: https://casinoguru-it.com/complaints/betibet-casino-player-withdrawal-delayed
Where Casino Guru also penalized them for not finding their behavior correct.
These complaints and the great work of Casino Guru (for which I thank Michal again) must be useful to other players.
So a policy like this by a Casino, which is totally against player protection, where in the live chat they tell you that the system under 1 or 2 euros cancels the x3, is not true (it's all in the complaint, everything I say has been proven.
Stay away from this casino. I no longer even play at casinos in the NOvatrix, Metlait, etc. groups, all formerly Dama (which went bankrupt and created new groups).
Non giocate a questo casinò. se fate depositi e restate con saldi da 0,11 cts o 0,03 cts per BetiBet non avete giocato il x3 e quindi vi accumula tutti i vecchi versamenti ... Le prove sono in questo reclamo: https://casinoguru-it.com/reclami/betibet-casino-il-prelievo-del-giocatore-e-ritardato
Dove Casinò Guru li ha anche penalizzati non trovando corretto il loro comportamento.
Questi reclami e il grande lavoro di Casinò Guru (di cui ringrazio ancora Michal) devono essere utili agli altri giocatori.
Quindi una politica del genere da parte di una Casinò, che è totalmente contro alla tutela del giocatore, dove nella chat live ti dicono che il sistema sotto 1 o 2 euro cancella il x3, non è vero (è tutto nel reclamo, tutto ciò che dico è stato dimostrato.
State alla larga da questo Casinò. Io ora non gioco nemmeno più ai CAsinò del gruppo NOvatrix, Metlait, ecc tutti ex Dama ( che ha fatto bancarotta creando nuovi gruppi).
a large variety of games
una grande varietà di giochi
incompetent assistance
assistenza incompetente
You have to play every last cent at x3 (I'm talking about balances as low as 0.02 cents), otherwise sooner or later they'll stick to that to avoid paying out a win. You have to bring the balance down to 0.00 cents in your account before making a new deposit!
devi giocare fino all'ultimo centesimo il x3 (parlo anche di saldi da 0.02 cts) altrimenti prima o poi si attaccheranno a quello per non pagare una vincita. Bisogna tirare il saldo a 0,00 cts sul conto prima di fare un nuovo versamento!!!!
Email support is VERY SLOW to respond.
Assistenza via mail LENTISSIMA a rispondere
In live chat the operators say one thing, the casino decides to do the opposite
nella chat live gli operatori dicono una cosa, il casinò decide di fare l'opposto
Infinite payments minimum 48 hours and more (I can also prove this)
pagamenti infiniti minimo 48h e più (posso dimostrare anche questo)
• 2 months ago
BetiBet open site and BOOM games everywhere spinning lights live tables running. I scroll more MORE comes. Support fast, VIP guy helps, bonuses popping all time. Feels big alive casino, just tap play go no thinking, easy stay long and enjoy vibe
BIG game library… slots live tables everywhere never empty
Support + VIP manager fast help always there for you
Withdraw sometimes slow… verification delays happen
• 2 months ago
I receive several emails a week/day offering free spins - no name of the game - I have sent several messages through the website asking what game it is, no response. However, they boast that they are available 24/7.
Sähköposti viestejä tulee useampia viikossa / päivässä ja tarjotaan ilmaiskierroksia - ei pelin nimeä - olen lähettänyt useita viestejä sivuston kautta ja kysynyt että mikä peli on kyseessä, ei yhtään vastausta. Kehuvat kuitenkin olevansa 24/7 tavoitettavissa
I can't come up with anything positive when I can't contact them once.
En keksi mitään positiivista kun en saa heihin kerran yhteyttä
many contacts over several days and no response
monta yhteydenottoa useampana päivänä eikä yhtäkään vastausta
• 5 months ago
Look, I’m totally the gcirl who thought all online gambling was just a giant black hole for your money. Honestly, I’ve had such bad luck with other sites that just felt... sketchy? But then I tried Betibet and seriously, my whole perspective changed. Like, for real, I didn't think you could actually find a place that feels this legit and professional. It's wild!
Anyway, here’s the thing.
The games are just everywhere—thousands of them! I mean, I can spend hours just looking through the slots, and everything is so pretty and works perfectly on my phone. But the real kicker for me? The daily cashback. Seriously though, getting up to 20% back every single day makes me feel so much better even if I don't win big. It’s like a little safety net, you know?
Alright, real talk—the support is amazing.
Basically, I had a tiny question about my bonus and this VIP manager, Amy, was just the absolute best. She was so patient and actually made me feel like a valued player, not just a number. No kidding. And the withdrawals! Ugh, I was so worried about waiting weeks, but I actually got my winnings over the weekend. That’s like, unheard of, right?
Kinda weird but I actually trust this place.
Literally thousands of games to choose from, super generous daily cashback up to 20%, and the VIP managers like Amy are actually sweethearts who help you out. Plus, getting paid on a Sunday? Yes, please!
• 8 months ago
Unbelievable, every time I ask for my status, their response is: "IT WILL BE PAID OUT IN UP TO 96H."
My account is fully verified.
When it came to accepting deposits, they didn't seem to have any problems or delays.
Slow pay out
Live chat unhelpful
Slow,slow slow
BetiBet Casino
Hello Ballalalallala,
Thank you for sharing your feedback. We completely understand how waiting for a payout can be frustrating, especially when your account is fully verified. Please rest assured that the 96-hour timeframe is set to ensure all transactions are processed securely and accurately.
We truly appreciate your patience, and we are committed to making sure your payout reaches you without any further delay. If you haven’t already, our support team can provide a more detailed update on your specific withdrawal — feel free to reach out directly, and we’ll prioritize your case.
Thank you for your understanding and for being a valued player.
Best regards, BetiBet Team
• 1 year ago
I love betibet. Best vip manager. Good customer help. Lots of games and offers. Great casino.
Friendly customer help.
Vip express help on telegram
Good bonuses
Best vip manager
48 houers withdrawel.
Maximum 11.000 NOK withdrawel every 48 houers.
BetiBet Casino
Dear dgbfj6887r,
Thank you sincerely for your uplifting review. It’s incredibly encouraging to hear how much you’re enjoying your time with us — your words speak volumes, and we’re grateful for your support.
We’re especially pleased to know that your experience with our VIP service has stood out. Our VIP managers work diligently to provide attentive, tailored assistance that truly enhances the journey for each valued player. It’s equally rewarding to hear that our customer support team has made a positive impression, as we continuously aim to combine efficiency with genuine care in every interaction.
Your appreciation for our game variety and promotional offers tells us we’re on the right path. Thanks again for being part of our community. We look forward to offering you even more surprises and great moments ahead.
Best regards, BetiBet Team
• 1 year ago
Considering that it is a dama casino, the payout takes far too long. I have been waiting two days now. Other dama casinos pay out in minutes. So I would recommend any other dama casino, just not this one. In addition, there are very low limits for payouts....
The provider will now argue again that the payout takes so long because it is checked particularly carefully in the interest of the customer... So why do other dama casinos pay out in minutes (aren't they careful?) There isn't even a time frame specified for maximum processing, so it could take two weeks? Betibet: Please spare me your copied answer that it is only being checked very carefully and that is why it is taking so long. Everyone knows that it is only a stalling exercise.
So it’s better to use any other dama casino!
Edit:
Of course, my withdrawal was still not processed. Therefore, as in the response from betibet below, I contacted support again and received the following response...
"We are very sorry that you had such an experience, but please note that every withdrawal request is processed on a first come, first served basis and our professionals carefully review each request."
Why should I contact support again?
Gemessen daran, dass es ein dama casino ist, dauert die Auszahlung viel zu lange. Warte nun zwei Tage. Andere dama casinos zahlen in Minuten aus. Somit würde ich jedes andere dama casino empfehlen, nur nicht das. Hinzu kommen sehr niedrige limits bei bei der Auszahlung....
Der Anbieter wird jetzt wieder argumentieren, dass die Auszahlung so lange dauern, da man sie im Interesse des Kunden besonders sorgsam prüft... Wieso bezahlen dann andere dama casinos in Minuten aus (sind diese nicht sorgsam?) Es ist nicht mal ein Zeitfenster für eine maximale Bearbeitung angeben, also kann es auch mal zwei Wochen dauern? Betibet: erspart mir nun bitte eure kopierte Antwort, dass es nur sehr sorgsam geprüft wird und deshalb so lange dauert. Jeder weiß, dass es nur dem hinhalten dient.
Also lieber jedes andere dama casino nutzen!
Edit:
Natürlich wurde meine Auszahlung weiterhin nicht bearbeitet. Deshalb habe ich wie in der unten stehenden Antwort von betibet mich nochmal an den Support gewendet und folgende Antwort erhalten...
"Es tut uns sehr leid, dass Sie eine solche Erfahrung gemacht haben, aber bitte beachten Sie, dass jeder Abhebungsantrag nach dem Prinzip "Wer zuerst kommt, mahlt zuerst" bearbeitet wird, und dass unsere Fachleute jeden Antrag sorgfältig prüfen."
Wozu sollte ich mich nochmal beim Support melden?
Friendly support
Freundlicher Support
Annoying verification - but it works
Nervige Verifikation - aber funktioniert
Payments are much too slow
Viel zu langsame Auszahlung
BetiBet Casino
Dear Player,
Thank you for your feedback and for sharing your experience with us. We value every player and strive to provide the best possible service.
We understand that payout speed is an important factor for our users. We want to assure you that all payouts are thoroughly reviewed in accordance with our security standards and licensing requirements. In some cases, this process may take longer than at other casinos, as we are committed to ensuring that every transaction is transparent and secure.
As for the payout limits, they are set to ensure that our casino is financially stable and secure. We are constantly working to improve these processes and take into account the wishes of our players.
We sincerely regret any inconvenience you may have experienced and if your payout has not yet been processed, please contact our support team. We will be happy to check the status of your request and do our best to resolve it as soon as possible.
Thank you for your trust and we hope that we can improve your experience at our casino.
Best regards, BetiBet Casino Team.
• 1 year ago
I really love Betibet, really wide range of betting markets, I personally enjoy betting on chess, plus what makes me think Betibet is one of, if not the absolute best, is their exceptional vip service.
I really love Betibet, really wide range of betting markets, I personally enjoy betting on chess, plus what makes me think Betibet is one of, if not the absolute best, is their exceptional vip service.
The bank transfer is too slow. There is no option to prevent the withdrawal from being cancelled.
BetiBet Casino
Dear Adnanm3421,
Thank you for your feedback! We’re delighted to hear that you enjoy the wide range of betting markets on Betibet and that our VIP service has left such a positive impression. Providing the best experience for our customers is always our priority.
Regarding your concern about bank transfers, we understand how important fast withdrawals are, and we continuously work to improve this process. If you encounter any specific issues, please feel free to reach out to our support team – we’ll be happy to assist.
We also appreciate your suggestion about preventing withdrawal cancellations. Rest assured, we’ll consider it as we plan future platform improvements.
Thank you for choosing Betibet!
• 1 year ago
I have been a user for a long time. There has never been a problem with both deposits and withdrawals. Quick help and professional service make the fun at a great level. I have tested many casinos and I can recommend them to everyone with a clear conscience.
fast payments, fast and professional approach to the customer.
BetiBet Casino
Hello there,
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with both deposits and withdrawals, and that our support team has been able to assist you quickly and professionally. Your feedback means the world to us!
We’re so happy to know that you enjoy the fun with us, and we truly appreciate you recommending us to others. It’s players like you who make our community so great!
If you ever need anything, don’t hesitate to reach out. We're always here for you!
Best regards, BetiBet Casino Team.
• 1 year ago
I can only recommend the Betibet Casino. Not only is there a large selection of games, but also great customer support. They always try to help you and usually have a great bonus offer. You also get a VIP manager who is there for you at all times. For me it's Jimmy, who is always very friendly and helpful.
Das Betibet Casino kann ich nur empfehlen. Es gibt nicht nur eine zahlreiche Spieleauswahl, sondern auch ein tolles Kundensupport. Sie sind stets bemüht einem zu helfen und haben meist auch ein tolles Bonusangebot. Man bekommt auch einen VIP Manager, der zu jederzeit für einen da ist. Bei mir ist das der Jimmy, der zu jeder Zeit sehr freundlich und hilfsbereit ist.
Customer-friendly, helpful
Kundenfreundlich, Hilfsbereit
BetiBet Casino
Hi Phoenix2025,
Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoy our wide selection of games and that our customer support has left such a positive impression. It’s great to know that our bonus offers and VIP service have added to your experience.
We’ll be sure to pass on your kind words to Jimmy – he’ll be thrilled to know he’s been able to make your time with us even better!
If you ever need anything, feel free to reach out. We’re always here to help and make sure you have the best possible experience at Betibet!
Best regards, BetiBet Casino Team.
• 1 year ago
Amazing site to bet with a large pallet of games . Plus you are directly assigned to a vip manager that help you resolve right away any kind of problems . My vip manager for example named Daniel is really good at focusing on what costumers need and require and got a real instinct to understand costumers . Definitely recommend
Fast withdrawals, very friendly
BetiBet Casino
Dear Player,
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you enjoy our wide selection of games and that our VIP service has made such a positive impression on you.
It’s especially great to hear that Daniel has been doing such an excellent job as your VIP manager! We’ll make sure to pass along your compliments to him – he’ll be delighted to know his efforts are appreciated.
If there’s anything else we can do to make your experience even better, don’t hesitate to reach out. We’re always here for you!
Best regards, BetiBet Casino Team.
• 1 year ago
Good website. You have your own coordinator called VIP Manager as mine is James. He's a very competitive and useful person. Recommended
Friendly
Few payments methods
3 days waiting for approval of withdraw
BetiBet Casino
Hello!
Thank you for your feedback! We are extremely pleased to know that you were satisfied with our website and the work of your VIP manager James. We are proud that our managers provide a high level of professionalism, personalized approach, and willingness to help in any situation.
We would also like to thank you for your positive assessment of the friendly service and convenience of our payment methods. We are constantly working to make the gaming experience as comfortable as possible for all our customers.
We have also considered your comment about the wait time for processing requests. Ensuring security and compliance with all required standards is our priority, and we are constantly improving our internal processes to make them even more efficient and user-friendly. Regarding the waiting time for withdrawal approval, we strive to provide the fastest possible method. Still, sometimes it can take several days due to the need to complete all security checks.
Thank you for your recommendations and trust in our service. We are always open to your suggestions and comments to make your experience with us even more enjoyable. If you have any additional questions, please do not hesitate to contact our support team - we are always ready to help!
With Love, BetiBet Team
• 1 year ago
Here I can only advise against it, I would be interested to know how this Casio gets an 8.9.-
First, a deposit is simply debited twice from the account. Then it is not credited, that would take 3-5 days! For a REAL-TIME TRANSFER!!!
Then you wait like a complete idiot for them to finally put the money into your account, which takes 1 1/2 days!!!!!!! Mind you, this is a REAL-TIME TRANSFER.
Then they want half of the double deposit back... no, you have to wager it 3 times, so I'm glad I didn't deposit 1000, then 2000 would be gone. Unbelievable!!
And for verification you have to take a selfie with the piece of paper in your hand that says "Hello Betibet". At first I thought he was trying to fool me!!
If you lose the money, NEVER make a deposit again!!! Withdrawals will certainly work the same way, so you don't even need to win
the 62 !!!!!! no joke - they accepted the selfie. Now I have paid out and 30 hours have already passed, sorry, this casino is NOT recommended.
What do they mean by fast!!!! payouts?
Winspirit: 40 minutes
Rocket Play: 60 minutes
1go: 20!! minutes
THESE are fast payouts
I'll wait until 8pm, then I'll pay out the rest and never play there again. What a shitty place!! 8.9
Points? Was the casino tester drunk?
UPDATE: Information chat: payouts can take several days!!!!! And on the first page it says FAST PAYOUTS. This shop is a bottomless impudence. The amount in dispute is now 250 EURO
Hier kann ich nur abraten, wie dieses Casio hier eine 8.9 erhält würde mich mal interessieren.-
Erst wird eine Einzahlung einfach doppelt vom Konto abgebucht. Dann schreibt man diese nicht gut, das würde 3-5 Tage dauern! Für eine ECHTZEITÜBERWEISUNG!!!
Daraufhin warten man wie ein Vollidiot darauf, dass die Herrschaften das Geld endlich auf das Konto tun, was 1 1/2 tage!!!!!!! Wohlgemerkt ECHTZEITÜBERWEISUNG dauert.
Dann will man die Hälfte der doppelten einzahlung einfach wieder....nein Sie müssen 3-mal umsetzen, da kann ich ja froh sein, das ich keine 1000 einzgezahlt dann wären 2000 weg. Unfassbar!!
Und zu verifkation muss man ein Selfie machen mit dem Zettel in der Hand wo draufsteht "Hallo Betibet". Ich dachte erst der will mich verarschen!!
Wenn das Geld verspielt ist NIE wieder eine Einzahlung!!! Auszahlungen werden sicher genauso laufen, also braucht man gar nicht gewinnen
das 62 !!!!!! kein Witz - Selfie haben sie akzeptiert. Nun habe ich ausgezahlt und auch da sind schon wieder 30 Stunden vorbei, sorry dieses Casino ist NICHT zu empfehlen.
Was verstehen die unter schnelle!!!! Auszahlungen?
Winspirit: 40 Minuten
Rocket Play: 60 Minuten
1go: 20!! Minuten
DAS sind schnelle auszahlungen
Ich warte bis 20 uhr danach zahle ich den Rest aus und werde dort nie mehr spielen. Was ein Scheissladen!! 8,9
Punkte? War der Casinotester da besoffen?
UPDATE: Information chat: auszahlungen können mehre tage!!!!! dauern. Und auf der ersten Seite steht Schnelle AUSZAHLUNGEN. Eine bodenlose Frechheit dieser laden. Mittlerweile ist der Streitwert 250 EURO
what should one write there
was soll man da schreiben
catastrophic - with everything
katastrophal - bei allem
BetiBet Casino
Dear Mr. Corvini,
Thank you for your feedback and for sharing your experience with us. We are very sorry that your experience with our casino did not meet your expectations and we sincerely apologize for any inconvenience this may have caused. We understand how important it is for you to have everything run quickly and smoothly and we are committed to constantly improving our service.
Regarding the deposit issues, we sincerely apologize for any delays you may have experienced in crediting your funds. Although most transfers are processed in real time, minor delays may occur due to technical issues. We understand this inconvenience and are constantly working to make the process even faster and more convenient for our players. We would be grateful if you would contact us again so that we can review your situation in detail and resolve it in your favor.
As for withdrawals, we would like to assure you that we do everything we can to ensure that our players receive their winnings without any unnecessary delay. However, as with any process, delays may occur due to certain external factors. We strive to respond to all situations promptly and provide maximum convenience to our customers.
We understand that bonus terms and conditions can be confusing and we will be careful how we communicate these terms to you to avoid any future misunderstandings. We strive to make all of our terms as transparent and clear as possible so that you can enjoy your play with peace of mind.
Verifying documents by taking a selfie with a letter may seem unusual, but it is an important step to ensure the security of your account. We try to make this process as simple and convenient as possible for our users, so if you have any questions about this procedure, our consultants are always available to help you.
We really appreciate your feedback as it helps us to improve and make our casino even more enjoyable for every player. We hope you will give us another chance and that your next gaming experience will only be positive. If you have any further questions or need any assistance, do not hesitate to contact our support team via live chat or email at to contact us. We are always here for you!
We thank you for your understanding and patience!
Best regards BetiBet Support Team!
Sehr geehrter Herr Corvini,
Vielen Dank für Ihr Feedback und dafür, dass Sie uns Ihre Erfahrungen mitgeteilt haben. Es tut uns sehr leid, dass Ihre Erfahrung mit unserem Casino nicht Ihren Erwartungen entsprochen hat, und wir möchten uns aufrichtig für alle Unannehmlichkeiten entschuldigen, die dadurch entstanden sind. Wir verstehen, wie wichtig es für Sie ist, dass alles schnell und reibungslos abläuft, und wir sind bestrebt, unseren Service ständig zu verbessern.
Was die Probleme mit den Einzahlungen betrifft, so entschuldigen wir uns aufrichtig für etwaige Verzögerungen, die bei der Gutschrift aufgetreten sind. Obwohl die meisten Überweisungen in Echtzeit durchgeführt werden, kann es aufgrund von technischen Problemen zu kleineren Verzögerungen kommen. Wir haben Verständnis für diese Unannehmlichkeiten und arbeiten ständig daran, den Vorgang für unsere Spieler noch schneller und bequemer zu gestalten. Wir wären Ihnen dankbar, wenn Sie sich erneut mit uns in Verbindung setzen würden, damit wir Ihre Situation im Detail prüfen und zu Ihren Gunsten lösen können.
Was die Auszahlungen betrifft, so möchten wir Ihnen versichern, dass wir alles tun, um sicherzustellen, dass unsere Spieler ihre Gewinne ohne unnötige Verzögerung erhalten. Wie bei jedem Vorgang kann es jedoch aufgrund bestimmter externer Faktoren zu Verzögerungen kommen. Wir bemühen uns, auf alle Situationen umgehend zu reagieren und unseren Kunden maximalen Komfort zu bieten.
Wir verstehen, dass die Bonusbedingungen verwirrend sein können, und wir werden darauf achten, wie wir Ihnen diese Bedingungen mitteilen, um zukünftige Missverständnisse zu vermeiden. Wir bemühen uns, alle unsere Bedingungen so transparent und klar wie möglich zu formulieren, damit Sie Ihr Spiel unbesorgt genießen können.
Die Überprüfung von Dokumenten durch ein Selfie mit einem Brief mag ungewöhnlich erscheinen, ist aber ein wichtiger Schritt, um die Sicherheit Ihres Kontos zu gewährleisten. Wir versuchen, diesen Vorgang für unsere Nutzer so einfach und bequem wie möglich zu gestalten. Wenn Sie also Fragen zu diesem Verfahren haben, stehen Ihnen unsere Berater jederzeit zur Verfügung.
Wir wissen Ihr Feedback sehr zu schätzen, da es uns hilft, besser zu werden und unser Casino für jeden Spieler noch angenehmer zu gestalten. Wir hoffen, dass Sie uns eine weitere Chance geben werden und dass Ihre nächste Spielerfahrung nur positiv sein wird. Wenn Sie weitere Fragen haben oder Hilfe benötigen, zögern Sie nicht, unser Support-Team per Live-Chat oder E-Mail unter support@betibet.com zu kontaktieren. Wir sind immer für Sie da!
Wir danken Ihnen für Ihr Verständnis und Ihre Geduld!
Mit freundlichen Grüßen BetiBet Support Team!
• 2 years ago
Just keep your hands off the casino. You don't get any sensible information in the live chat, they don't help you. Certifying the account was a struggle that took 3 days. After that, all my withdrawals were rejected. I had bet €500 on a tennis match, the match was counted twice, so €1000 was gone from my account.
Lasst bloß die Finger von dem Casino. Im Live Chat bekommt man keine vernünftige Auskunft, es wird einem nicht geholfen. Das Konto zu zertifizieren war ein Kampf, der 3 Tage dauerte. Meine Auszahlungen danach wurden alle samt abgelehnt. Ich hatte 500€ auf ein Tennis Spiel gesetzt, das Spiel wurde 2 mal gewertet, somit waren 1000€ von meinem Konto weg.
no competent employees
keine kompetente Mitarbeiter
does not pay out money
zahlt Geld nicht aus
BetiBet Casino
Dear Mr. kehrergiuliano,
Thank you for contacting us and sharing your experience. We sincerely apologize for any inconvenience you may have experienced while using our services.
We take such situations very seriously and want to help you resolve these issues as quickly as possible. As for certifying your account, we strive to make this process as convenient and quick as possible and we regret that it took you three days to complete. We will review our procedures to avoid similar delays in the future.
We are also concerned about your declined payments and installment issues. Please provide us with additional information about your account and transaction details so that we can thoroughly investigate these issues. You can send this information to our email address [ support@betibet.com ] send.
We value your feedback and will provide additional training to our support staff to ensure that we can assist you even more competently and efficiently in the future.
We thank you for your patience and understanding. We hope that we can resolve this situation and regain your trust.
All the best for you, BetiBet Casino!
Sehr geehrter Herr kehrergiuliano,
vielen Dank, dass Sie sich mit uns in Verbindung gesetzt und uns Ihre Erfahrungen mitgeteilt haben. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen bei der Nutzung unserer Dienste entstanden sind.
Wir nehmen solche Situationen sehr ernst und möchten Ihnen helfen, diese Probleme so schnell wie möglich zu lösen. Was die Zertifizierung Ihres Kontos betrifft, so bemühen wir uns, diesen Prozess so bequem und schnell wie möglich zu gestalten, und wir bedauern, dass Sie drei Tage dafür gebraucht haben. Wir werden unsere Verfahren überprüfen, um ähnliche Verzögerungen in Zukunft zu vermeiden.
Wir sind auch besorgt über Ihre abgelehnten Zahlungen und Ratenprobleme. Bitte stellen Sie uns zusätzliche Informationen zu Ihrem Konto und den Transaktionsdetails zur Verfügung, damit wir diese Probleme gründlich untersuchen können. Sie können diese Informationen an unsere E-Mail-Adresse [support@betibet.com] senden.
Wir wissen Ihr Feedback zu schätzen und werden unsere Support-Mitarbeiter zusätzlich schulen, um sicherzustellen, dass wir Ihnen in Zukunft noch kompetenter und effizienter helfen können.
Wir danken Ihnen für Ihre Geduld und Ihr Verständnis. Wir hoffen, dass wir diese Situation bereinigen und Ihr Vertrauen zurückgewinnen können.
Alles Gute für Sie, BetiBet Casino!
• 2 years ago
Hello, First of all, good day. For the first payment of 200 euros, it took barely 24 hours for the money to be transferred. Unfortunately, I have been waiting for the other payments for 7 days. I'm a bit doubtful. Actually, it says that the money normally arrives in the bank account within 3 days. Please reply. Thanks in advance
Hallo, Erstmals Guten Tag. Bei der Ersten Auszahlung 200e hat es kaum 24 Stunden gebraucht um das Geld überwiesen zu haben. Leider warte ich seit 7 Tagen auf die anderen Auszahlungen. Bin bisschen zweifellos. Eigentlich steht dass innerhalb 3 Tagen das Geld normalerweise auf das Bankkonto kommt. Bitte um Antwort. Danke im Voraus
Nice VIP manager
Netter VIP Manager
Many gaming options
Viele Spielmöglichkeiten
Good offer
Gutes Angebot
Payment
Auszahlung
BetiBet Casino
Hello!
Thank you for your feedback and for contacting us. We understand how important it is for you to receive your winnings on time and we sincerely regret this delay.
We are happy that your first payment was processed quickly. However, sometimes there may be delays on the part of banks or payment systems that may affect the time it takes to credit your account.
To resolve this issue, please contact your VIP manager directly via live chat or email, where we can conduct a detailed check of your request. We are committed to assisting you as soon as possible.
We have also notified your VIP manager and they should be in touch with you shortly.
Thank you for your patience and understanding. We are working hard to resolve this issue as soon as possible.
All the best, BetiBet Casino!
• 2 years ago
I have written this several times. By email to betibet.
Good day,
I'm starting to get angry. I have submitted all the documents. Everything has been verified. Why do they always cancel my withdrawal? My ID card with a selfie, my deposits with a screenshot, my pay slip with my registered address on it, a selfie with a piece of paper with the words Hello betibet casino written on it and the date on it.
I sent everything. If you don't pay me my money, I will write bad reviews everywhere. For all providers where the name Betibet appears.
I have all the documents to present. I finally request a payout. It's about 500.00 euros.
Now my documents have been accepted. But my payment is in the queue. Unbelievable
The payment has been made!!!!
Das habe ich mehrmals geschrieben. Per Email an betibet.
Guten Tag,
Ich werde langsam sauer. Ich habe alle Unterlagen eingereicht. Alles wurde verifiziert. Warum stornieren sie immer meine Auszahlung? Meine Personalausweis mit selfie, meine Einzahlungen mit Screenshot, meine Gehaltsabrechnung mit Meldeaddresse drauf, ein selfie mit Zettel und darauf geschrieben mit der Aufschrift Hallo betibet casino und Datum drauf.
Ich habe alles geschickt. Wenn Sie mir mein Geld nicht auszahlen, werde ich überall schlechte Bewertungen schreiben . Bei allen Anbieter wo der Name Betibet vorkommt.
Habe alle Unterlagen zum vorlegen . Ich bitte endlich um eine Auszahlung. Es geht um 500,00 Euro.
Jetzt wurden meine Unterlagen angenommen. Aber meine Auszahlung in der Warteschlange. Unglaublich
Die Auszahlung ist erfolgt!!!!
Payment is made
Auszahlung erfolgt
Poor verification
Schlechte Verifizierung
No quick processing of payout
Keine schnelle Bearbeitung von Auszahlung
BetiBet Casino
Dear Mr. Ekinci,
Thank you for your message and your patience.
We understand your concern and would like to explain that the verification process is necessary to confirm the player's identity and prevent third parties from using payment methods that are prohibited in our Terms and Conditions.
This is a necessary measure to ensure the safety of all our players and to maintain trust in our casino.In some cases, the documents submitted by players for verification may not meet our requirements for various reasons. This may be due to image quality, data errors or other technical issues.
We always try to resolve such issues as quickly as possible and inform players of the necessary actions.We are pleased to inform you that after reviewing your documents, we have successfully verified your account and confirmed the withdrawal. Your withdrawal has been successfully processed by us and will be credited to your account shortly.
If you have any questions or need further assistance, please do not hesitate to contact us. We are always happy to help.
All the best, BetiBet Casino!
Sehr geehrte Herr Ekinci!
Vielen Dank für Ihre Nachricht und Ihre Geduld.
Wir verstehen Ihr Anliegen und möchten Ihnen erklären, dass der Verifizierungsprozess erforderlich ist, um die Identität des Spielers zu bestätigen und zu verhindern, dass Dritte Zahlungsmethoden verwenden, die in unseren Geschäftsbedingungen verboten sind.
Dies ist eine notwendige Maßnahme, um die Sicherheit aller unserer Spieler zu gewährleisten und das Vertrauen in unser Casino zu erhalten.In einigen Fällen kann es vorkommen, dass die von den Spielern zur Verifizierung eingereichten Dokumente aus verschiedenen Gründen nicht unseren Anforderungen entsprechen. Dies kann an der Bildqualität, an Datenfehlern oder anderen technischen Problemen liegen.
Wir versuchen immer, solche Probleme so schnell wie möglich zu lösen und die Spieler über die notwendigen Maßnahmen zu informieren.Wir freuen uns, Ihnen mitteilen zu können, dass wir nach Prüfung Ihrer Unterlagen Ihr Konto erfolgreich verifiziert und die Auszahlung bestätigt haben. Ihre Auszahlung wurde von uns erfolgreich bearbeitet und wird Ihrem Konto in Kürze gutgeschrieben.
Sollten Sie noch Fragen haben oder weitere Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir helfen Ihnen immer gerne weiter.
Alles Gute, BetiBet Casino!
• 2 years ago
I had three minor withdrawals at this casino. Since then I haven't won at all. No free spins. I lose 99% of the time when I'm rushing. It couldn't be worse. That's a real shame because otherwise I like the casino. I wouldn't register here again I believe that it is fraud. I've been playing for a few years. But so many deposits without anything is really bad. The chat is also not good here. Cant help.
Ich hatte drei kleinere Auszahlungen in diesem Casino. Seither gewinne ich überhaupt nicht mehr. Keine Freispiele. Ich verliere zu 99% im Eilzugtempo. Schlechter ist nicht mehr möglich. Das ist wirklich schade denn ansonsten gefällt mir das Casino gut. Ich würde mich hier nicht noch einmal anmelden Ich glaube dass es Betrug ist. Ich spiele schon seit einigen Jahren. Aber so viele Einzahlungen ohne irgendetwas ist wirklich schlecht.
My favorite games are all there
Meine Lieblingsspiele sind alle da
Very nice VIP manager
Sehr nette VIP Managerin
Absolutely no chance of winning
Absolut keine Gewinnchancen
BetiBet Casino
Dear Ms Oberhumer,
Thank you for your message and for sharing your experience with us. We sincerely apologize for any inconvenience you may have experienced while waiting for our response.
We understand your concerns about your gaming experience at our casino. We always strive to provide a fair and transparent gaming experience for all of our players. Payouts at our casino are determined using Random Number Generators (RNGs) to ensure that the results are random and fair. These systems are regularly audited by independent auditors to ensure that they remain reliable and fair.
We are sorry that your recent gaming sessions have not produced the desired results. Unfortunately, losing is a part of any gambling game and we understand that this can be frustrating. We always encourage you to gamble responsibly and recommend that you play within your means.
We have also taken note of your comment regarding the free spins. We are constantly working to give our players more ways to win and enjoy the game. Your opinion is very important to us and we will pass your comments on to our marketing team so they can be taken into account in future offers and promotions.
We appreciate your loyalty to our casino over the past few years and understand your frustration. To further discuss your situation and help you, please contact our VIP Manager Lily. She will be happy to speak to you personally, answer your questions and provide you with the support you need.
Thank you again for your feedback. We are always striving to improve our services and appreciate your honesty and openness.
All the best, BetiBet Casino!
Sehr geehrte Frau Oberhumer,
vielen Dank für Ihre Nachricht und dafür, dass Sie uns Ihre Erfahrungen mitgeteilt haben. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen entstanden sind, während Sie auf unsere Antwort gewartet haben.
Wir verstehen Ihre Bedenken bezüglich Ihrer Spielerfahrung in unserem Casino. Wir sind stets bestrebt, allen unseren Spielern ein faires und transparentes Spielerlebnis zu bieten. Die Auszahlungen in unserem Casino werden mit Hilfe von Zufallszahlengeneratoren (RNGs) bestimmt, um sicherzustellen, dass die Ergebnisse zufällig und fair sind. Diese Systeme werden regelmäßig von unabhängigen Prüfern kontrolliert, um sicherzustellen, dass sie zuverlässig und fair bleiben.
Es tut uns leid, dass Ihre letzten Spielsitzungen nicht die gewünschten Ergebnisse gebracht haben. Leider gehört das Verlieren zu jedem Glücksspiel dazu und wir verstehen, dass dies frustrierend sein kann. Wir ermutigen Sie immer zu verantwortungsvollem Spielen und empfehlen Ihnen, im Rahmen Ihrer Möglichkeiten zu spielen.
Wir haben auch Ihren Kommentar zu den Freispielen zur Kenntnis genommen. Wir arbeiten ständig daran, unseren Spielern mehr Möglichkeiten zum Gewinnen und Genießen des Spiels zu geben. Ihre Meinung ist uns sehr wichtig und wir werden Ihre Kommentare an unser Marketing-Team weiterleiten, damit sie bei zukünftigen Angeboten und Aktionen berücksichtigt werden können.
Wir schätzen Ihre Treue zu unserem Casino in den letzten Jahren und verstehen Ihre Frustration. Um Ihre Situation weiter zu besprechen und Ihnen zu helfen, wenden Sie sich bitte an unsere VIP-Managerin Lily. Sie wird sich gerne persönlich mit Ihnen unterhalten, Ihre Fragen beantworten und Ihnen die Unterstützung geben, die Sie benötigen.
Nochmals vielen Dank für Ihr Feedback. Wir sind stets bemüht, unsere Dienstleistungen zu verbessern und schätzen Ihre Ehrlichkeit und Offenheit.
Alles Gute, BetiBet Casino!
• 3 years ago
my account (nep.....81) was closed right after opening. I've been waiting for a response from the casino for almost 2 weeks. Always the same standard answers in chat.
mein Konto (nep.....81) wurde direkt nach der Eröffnung geschlossen. Ich warte seit fast 2 Wochen auf eine Stellungnahme des Casinos. Immer die gleichen Standartantworten im Chat.
BetiBet Casino
Hello there, Neptun07!
Thank you for pointing this out.
We are sorry to hear about the situation you have faced. We would love to help you out here, however, due to lack of information in the review and GDPR, we kindly ask you to write us at the email - support@betibet.com from the email, that you have used for registration at BetiBet casino with the following information: -name; -date of birth; -address; -mobile phone; -payment methods used. As soon as we will receive the letter from you, we will do our best to resolve this as soon as possible. Please, take into account that our support team is available round the clock, so do not hesitate to contact them.
Looking forward to hearing back from you.
With Love, BetiBet team.
• 3 years ago
I wish I read the other reviews on here before I deposited at this casino. Its all nice until you need to withdraw and then nothing. Just the same standard responses saying its in a queue and will be processed soon. All lies to get you to reverse your withdrawal, which I haven't. It has been 72 + hours and still reversable. Avoid this casino at all costs, its a scam. I wish I did. Don't play at a casino that won't pay you when you win.
Everything until you need to withdraw
Everything once you need to withdraw.
BetiBet Casino
Hello there, Twilly82!
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced with your withdrawal request at our casino.
We understand that timely processing of withdrawals is important to our players, and we strive to provide prompt and efficient service. However, due to certain security measures, withdrawal processing times may vary, and in some cases, may take longer than expected. Our goal is to provide a fair and transparent gaming experience for all our customers, and we take player satisfaction seriously.
We would like to investigate your specific case further to ensure that your withdrawal is processed as soon as possible. Please, be so kind to contact our customer support team with your account information, and we will look into the matter immediately.
Thank you for choosing our casino, and we look forward to serving you better in the future.
With Love, BetiBet team
• 3 years ago
they want a paper with date and id selfie for verify no thanks i would never play here again
BetiBet Casino
Hello there, Atti38!
Thank you for leaving your feedback, we appreciate that a lot!
We would like to inform you that verification is really important step at our casino due to security reasons. We understand that it may seem difficult and confusing, and due to this, our customer service is available round the clock and would gladly assist you and walk through this procedure. In case, you have faced any difficulties with verification or anything else, do not hesitate to contact our support team via live chat or per email.
Hope for your understanding in this case, and thanks once again for review!
With Love, BetiBet team
• 3 years ago
FINGER AWAY!!!Fraud - beware - technical errors are used as an excuse!!! I placed a lot of bets, but the stakes were never accepted because I supposedly didn't have any credit left. This is of course complete bullshit. It's now €352.40, which I actually would have won. Are peanuts for such a casino. Just kidding. I took pictures of it and will warn everyone to leave the finders away! Do you need it so much? Support is supposedly on it and they keep putting me off. Do you feel the need to fool other people?
FINGER WEG!!!Betrug - Vorsicht - technische Fehler werden als Vorwand genutzt!!! Viele Wetten wurden von mir platziert, allerdings wurden die Einsätze nie angenommen, da ich angeblich über keinen Guthaben mehr verfügt habe. Das ist natürlich völliger bullshit. Mittlerweile sind es 352,40€, die ich eigentlich gewonnen hätte. Sind doch peanuts für so ein Casino. Einfach nur ein Witz. Aufnahmen habe ich davon gemacht und werde jeden warnen, die Finder weg zu lassen! Habt ihr es so nötig? Der Support ist angeblich dran und man vertröstet mich immer wieder. Habt ihr es so nötig andere Leute zu verarschen ??
BetiBet Casino
Hello there, Someria!
Thank you for your feedback, we really appreciate it!
On behalf of our team, we would like to apologize for the impression you got from us. However, we cannot understand the reason for your negative feedback. We would be very grateful if you could provide us with further information to solve your problem, if you have any.
We are always honest with our customers and there are thousands of players around the world who are happy with our product. For this reason, we encourage you to contact our support team via live chat or email with any screenshots or information you may have. Our team will help you with any request as quickly as possible.
We hope for your understanding and wish you a nice day!
With love, BetiBet team
Discussion
BetiBet Casino discussion
Discuss anything related to BetiBet Casino with other players, share your opinion, or get answers to your questions.
![BetiBet Casino Review – Expert & Player Ratings [2026]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
