Bizzo Casino Review

The player from Spain had expressed dissatisfaction with a lengthy withdrawal process and customer service at Bizzo Casino. The casino had persistently requested proof of a deposit made on January 20, 2023, which the player insisted he never made. The casino had rejected all proof provided by the player and his bank. Frustrated with the process, the player had spent his remaining balance at the casino. However, he had still decided to file a complaint to warn others about his experience. We couldn't assist the player due to the absence of funds in his casino account and had recommended him to file a complaint immediately if he encountered similar issues in the future.

The player from Greece had requested that the casino close his account due to gambling problems, but the casino had not complied and instead had given him a bonus. Consequently, he had lost an additional 600 Euros. The player was demanding a refund of these funds. After reviewing his request, we found that the player had not clearly informed the casino of his gambling problem during his account closure request. Therefore we were unable to assist further and had to reject the complaint.

The Australian player had used a birthday bonus to win $8000 at an online casino. She insisted she had met all wagering requirements. However, the casino claimed she had violated the rules by placing large bets on live games and hence, had refused to pay out the winnings. The player argued that her bets on roulette, which had exceeded the allowed maximum, did not count towards the wagering requirements, as confirmed by the casino's live help desk. Despite this, her winnings were confiscated. We had attempted to resolve the issue by contacting the casino but received no response. Consequently, the complaint was marked as 'unresolved', potentially affecting the casino's rating negatively. The player was advised to contact the Antillephone Gaming Authority for further assistance.

The player from Greece had requested account closure to prevent further losses but had not received a response. The Complaints Team had advised her to unsubscribe from all casino communications and stop using the account, as most online casinos eventually close inactive accounts. They also suggested she request self-exclusion if gambling became too difficult or tempting, providing thorough instructions on how to do so. However, the player did not respond to these suggestions, which led to the rejection of the complaint due to lack of further communication.

The player from Germany had experienced difficulties withdrawing his winnings of 400 euros from an online casino. He had attempted multiple withdrawal methods, including bank transfer and sticpay, but was unsuccessful. The casino's support team had been unable to provide effective assistance. However, the issue was finally resolved when the casino processed his withdrawal via sticpay. The player had confirmed the successful transaction and the complaint had been subsequently closed as 'resolved'.

The player from Austria suspects unfair treatment across Bizzo Casino, Hell Spin and National Casino, claiming they are linked although stating they operate independently. The player feels deceived by a customer service representative and regrets losing large sums due to not being informed about the partner casinos. The complaint was rejected as the player stopped responding.

The player from Portugal had reported that she had won several slot tournaments at an online casino but had not received her winnings. Despite multiple attempts to contact the casino's support team, the issue had remained unresolved. The casino had attributed the delay to the tournament provider not releasing the list of winners. However, the issue was later resolved when the casino paid out the winnings. The player then requested to close the complaint as her issue had been successfully addressed.

An Australian player has been accused of fraudulent account activity and is seeking to recover winnings or a refund for the money spent during September 17-18. The complaint was resolved as the player received his refund from the casino.

A player from Portugal has a problem with a withdrawal and complaints about document requirements. Despite having his account fully verified and providing necessary documents, such as an IBAN receipt with his full name, his withdrawal requests are being denied. The casino is asking for a deposit receipt with his full name, which the player claims is impossible to provide. The complaint was closed as the player stopped responding.

The player from New Zealand had a big win at Bizzo using VIP bonuses. She read the terms and conditions stating a max bet of $8NZD but later found an email stating a lower max bet of $6.5NZD. Player’s complaint has been resolved successfully.

The player from Spain is facing withdrawal issues. The casino canceled the withdrawal requests, citing various reasons from card verification to adding a new payment method. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Spain had his casino account suddenly deactivated while communicating with a representative about document verification issues. We closed the complaint because the player stopped responding.

The player from Italy submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Chile won 5,100,000 CLP but the casino is refusing to verify her account, hence she is unable to withdraw his winnings after having submitted all required documents. The complaint was rejected because the player didn't respond to our messages and questions.

Player from Australia has requested account closure multiple times but the casino manager keeps offering rewards to entice the player to keep their account open. The complaint was closed as the player stopped responding.

The player from Portugal reports dissatisfaction with the information provided via live chat and believes it caused him to lose his bonus. Moreover, attempts to make a withdrawal are consistently rejected. The player stopped responding to our questions and comments, so we were unable to continue with the investigation.

The player from Greece used a bonus and won €1,000 after meeting wagering requirements. However, their withdrawal request was denied due to alleged terms violation and their balance was zeroed. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Spain made a deposit of 200 euros, played and won 14,600 euros, but their withdrawal request was denied due to breaching the maximum bet bonus. After a closer examination, we ended up rejecting this complaint as unjustified.

The player's verification failed for unknown reason. After a closer examination, we ended up rejecting this complaint as there is sufficient evidence the player has breached the casino's terms and conditions.

The player from Spain requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Spain requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was successful, therefore we marked the complaint as resolved.

The player from Sweden requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. We rejected the complaint because the player stopped responding.

The player from Portugal has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Greece submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Spain requested a withdrawal less than two weeks prior to submitting this complaint. It has not been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Portugal is experiencing difficulties withdrawing his winnings due to ongoing verification. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Greece has been accused of breaching bonus terms by placing single bets greater than the allowed ones. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Portugal requested a withdrawal two weeks prior to submitting this complaint. Unfortunately, the winnings haven’t been received yet. The casino indicated they provided the player with proof of payment. We haven't received a confirmation from the player that the withdrawal was complete and since the player stopped responding we were forced to reject the complaint.

The player from Spain has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Greece has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Portugal has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Greece has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Spain has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Austria has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Spain is experiencing difficulties withdrawing his winnings due to ongoing verification. The player was asked to verify one of the payment methods used. The complaint was rejected because the player did not respond to our messages and questions.

The player from US verified his account, but the casino keeps rejecting all withdrawal requests. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Italy is experiencing difficulties withdrawing his winnings due to ongoing verification. The casino representative informed us that the player's account was verified so he was able to withdraw the funds. A few transactions were credited back to the player's account, and he later gambled them away instead of submitting a new withdrawal request, other payouts were successfully received. The player stated that his complaint was resolved so we closed it as it is.

The player from Ontario is experiencing difficulties withdrawing his winnings due to ongoing verification. Unfortunately, the player decided to lose all his winnings and close the account, therefore, we were forced to reject this complaint.

The player from Greece requested a withdrawal of her bonus winnings. The casino canceled the withdrawal and confiscated the winnings. The complaint was rejected because the player didn't respond to our messages and questions.

The player from Spain breached bonus terms by placing a single bet greater than the allowed one. Since the player indicated that he breached the maximum allowed bet, we decided to reject this complaint.

The player from Italy breached the bonus T&Cs by placing bets higher than allowed, therefore we first rejected this complaint. Later the player informed us that the casino decided to return his winnings and after the casino confirmed that this was true we marked the complaint as resolved.

The player from Brazil had been experiencing difficulties withdrawing her winnings due to ongoing verification of the used payment method. The complaint was rejected because the player lost his disputed funds.

The player from Canada has entered wrong DOB by mistake while registering an account. Unfortunately, the withdrawal is now pending due to incomplete verification. Player’s complaint has been resolved successfully.

The player from Austria didn't deposit from their own funds. Casino confiscated winnings and closed the account. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Germany was complaining about the lengthy and complicated verification process. The player later passed the verification process and requested a withdrawal. The complaint was closed as 'resolved' after the player confirmed she had received her winnings.

The player from Netherlands has experienced a technical glitch while playing live roulette. The player placed a bet on number 31, straight up, but the winnings were not rewarded. The player's original bet was eventually credited back to the player.

The player from the Czech Republic is experiencing difficulties withdrawing funds, because the transactions to preferred payment methods have been declined. She has received her winnings by another payment method.

The player from the Czech Republic requested a withdrawal, but it has been rejected. Although the player deposited funds via third party cards, the casino has decided to pay the player his winnings and warned him not to deposit from third party cards again. The complaint is now resolved.

The player registered in the casino, had some trouble with the verification, but eventually passed it. The player continued playing and made several withdrawals. After some time, the player was asked to verify her account again. The isue was successfully resolved.

The player from Australia has been accused of opening multiple accounts. We received sufficient evidence of this from the casino and so the complaint was rejected. After some time, the casino reconsidered their position and decided to pay the player the previously confiscated winnings. As such the complaint has now been closed as 'resolved'.

The player from Germany requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Germany submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Bavaria has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully in compliance with the maximum cashout limit from the bonus that was activated, therefore we marked this complaint as resolved.

The player from Austria is experiencing difficulties verifying the account as the driving license wasn’t accepted by the casino. The issue was eventually resolved and the player received his winnings.

The player from Netherlands has deposited money into his account, but the funds were not credited. The case was solved when the player received his deposit. However, the player closed his account in the casino because of the negative experience.

The player from Spain had encountered issues with National Casino when he attempted to withdraw his winnings of 5000€. After some back-and-forth communication, the casino allowed the withdrawal of the player's winnings. The issue was then marked as resolved by the Complaints Team.