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Lucky Wins Casino Review

Casino closed

Lucky Wins Casino has been closed and no longer operates.

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Luckwins LTD
2021
< $1,000,000
Casino operates without an official license!
OverviewUser reviews15Safety Index explainedDiscussion78

Casino closed

Lucky Wins Casino has been closed and no longer operates.

Browse recommended casinos
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Warning:Fake games
This casino has fake games. These games look very similar to original slots and casino games but are not original. Fake games can have altered mathematical setup, such as a lower RTP.
Warning:No Reaction Policy for complaints
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
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Lucky Wins Casino Review

This review examines Lucky Wins Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Lucky Wins Casino scored a Very low Safety Index of 0.6, which represents a significant inadequacy in ensuring fairness and safety, as per our evaluation. Continue reading our Lucky Wins Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Fairness and safety of Lucky Wins Casino

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Lucky Wins Casino, we have looked closely into the Terms and Conditions of Lucky Wins Casino and reviewed them. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.

Considering our estimates and the factual data we have collected, Lucky Wins Casino appears to be a one of smaller online casinos. In relation to its size, it has a very high value of withheld winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

Based on our findings, no important casino blacklists feature Lucky Wins Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

On the whole, also considering other contributing factors in our assessment, Lucky Wins Casino has achieved a Safety Index of 0.6, which is classified as Very low. We strongly urge players to refrain from using this casino and search for one with a higher Safety Index instead.

Terms and Conditions of Lucky Wins Casino

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Lucky Wins Casino to be unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding Lucky Wins Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 45 complaints about this casino in our database. Because of these complaints, we've given this casino 8,420 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Lucky Wins Casino

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Our database has a total of 15 user reviews of Lucky Wins Casino, giving it a Bad User feedback rating. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Licenses and company information

Lucky Wins Casino is owned by Luckwins LTD, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.

As far as we are aware, Lucky Wins Casino has not been granted any official gambling license.

Payment options, withdrawal limits and win limits

Lucky Wins Casino supports 6 deposit methods. This includes: VISA, Mastercard, Bitcoin (BTC), Bank transfer, WebPayz, Cashlib.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
EUR 5,000 per week No win limit
EUR 20,000 per month
GBP 5,000 per week
GBP 20,000 per month
AUD 5,000 per week
AUD 20,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at Lucky Wins Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes No No
German Yes No No
Swedish Yes No No
Italian Yes No No
French Yes No No

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Lucky Wins Casino, your account, withdrawals, or anything else. According to our tests and collected information, Lucky Wins Casino has a good customer support.

Lucky Wins Casino slots and casino games

Players can enjoy these types of casino games at Lucky Wins Casino: Slots, Roulette, Blackjack, Video poker, Baccarat, Live games.

Casino games supplied by 24 game providers are available. This includes NetEnt, Novomatic, Playtech, Apricot (Microgaming), Merkur Gaming, Play'n GO, IGT, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Betsoft Gaming, Playson, Amatic, Wazdan, Booongo (BNG), Relax Gaming, Platipus, Kajot, Vivo Gaming, Apollo Games, Hacksaw Gaming, Netgame, Konami.

Warning: Lucky Wins Casino has fake games on offer. These games might have been modified to have a higher house edge and therefore give the casino a bigger advantage than the developers of the original games intended. This does not necessarily mean that all available games are fake, but it is still a significant issue. We strongly advise you to stay away from this casino.

Bonuses and codes offered by Lucky Wins Casino

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Our database presently holds 5 bonuses from Lucky Wins Casino, which are listed in the 'Bonuses' section of this review.

Note: Take a look at our designated Lucky Wins Casino bonuses page for more details about this casino's bonus offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
No jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

English website
All languages (6)
English customer support
English live chat

Game providers
Show all (24)

  • NetEnt
  • Betsoft Gaming
  • Pragmatic Play
  • Novomatic
  • Playtech
  • Apricot (Microgaming)
  • IGT
  • Yggdrasil Gaming

Positives

  • Quick registration with only basic information

Negatives

  • If a player’s single withdrawal or cumulative lifetime withdrawals total five times or more than the value of their lifetime deposit, then the withdrawal will be issued in increments of 5000 €/£/$ or 500 mbtc per week
  • Fees are associated with some payment methods
  • Not all of the terms and conditions are translated to the language option provided on the website
  • Limited choice of game genres

Interesting facts

  • Small international casino
  • Brand new casino that hasn't been proven by time
  • The company focuses on both casino and sports betting
Author & Guarantor: Zuzana Safran Last updated: 27 Dec 2022 Anything incorrect or missing? Let me know
Casino Bonuses

Lucky Wins Casino bonuses

Browse all bonuses offered by Lucky Wins Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (15)

User reviews of Lucky Wins Casino

This is a place to share experience with Lucky Wins Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Bad

Rated by 15 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 year ago
You receive great fast service. Offers good bonus and always get a response. You should try them out if u haven't already.
  • Fast cash out and load
• 1 year ago
This is SCAM!!
This is SCAM!!! PLEASE DON'T MAKE A DEPOSIT IF YOU WILL WIN YOU WILL NEVER SEE YOUR MONEY! I'm Already waiting more then 4 weeks, when I start to ask about my money they told me I will get money soon. Everyday same!!! They always left a chat, that supports is very rude! PLEASE don't waist your money guys!!!!!!!!!!!
  • SCAM SCAM SCAM
• 1 year ago
I’m already 2 months waiting for my €3000.- withdraw and they still tell me the same things like :
" we are on it "
" we will send this case to the department "
" we will try to do our best "

But they never gonna pay me out !
It’s not just a €100 it is a €3000 scam for me!

I hope someone can please help me to get this site out of the air or help me how i can get my withdraw
  • DONT pay out your money
  • SCAM casino to play
• 1 year ago
Hi, i played a month ago on luckywins. Deposited 1500 euro and won 4000 euro. After reading the reviews here i thought i would never get my money but today, 20 business days after requesting my withdrawal, i received the 4000 euro. So after all they pay out.
• 2 years ago
WARNING BEWARE SCAM CASINO THEY DO NOT PAY OUT YOUR WINS WARNING BEWARE DO NOT PLAY HERE
  • SCAM SCAM SCAM SCAM SCAM
  • SCAM SCAM SCAM SCAM SCAM
• 2 years ago
Hi
Keep your hands off, the fake casino doesn't pay a cent. I applied for a payout 3 times after half a year and didn't get anything. Biggest rip-off from Cyprus with fake licenses.
  • Payout no chance.
• 2 years ago
I requested a payout on March 7th 22 we have today April 8th to this day I still have not received any payout from the customer separately I keep getting stalled and she keeps telling me the same thing that you need to double check that blah blah blah one very dubious platform and I do not recommend anyone to play because you do not get your winnings
  • You don't get your winnings paid out if you are dubious
  • And I didn't claim any bonus
• 2 years ago
Please do not play at this casino!!! There is no payout, I've been waiting for almost 2 months and I won't get it either. I just don't understand why such fake casinos are allowed to exist.
  • No payment
• 2 years ago
I cannot recommend the casino
  • One is stalled with the payout always new rules
• 2 years ago
chat is told tomorrow will be payout but what do i get can't log in anymore it's really complete fool the whole thing you can deposit but pay out is really impossible o stars is still highly rated on chat you only get to hear fables something different every time
very disappointed

major storm
• 2 years ago
they are not licensed and never pay winnings, do not play there
  • they are not licensed and never pay winnings, do not play there
• 3 years ago
Winnings are not paid out! So if you want to make some quick money, you are definitely in the wrong place and should look for another casino! Only waited almost 3 months for payment, now the account is blocked without giving me a reason! It's just ridiculous how the customers are being fooled there! Avoid this casino!
  • When it comes to customer service, you are only put off
  • Money is not paid out!
• 3 years ago
Luckywins.io looks like a good casino with a beautifull bonus offer. I played for the first time and i won this great amount of € 5400 only with one videoslot. When i got the wagering requirements there was about
€ 4400 left, not bad at all. When i want to withdrawl € 800 of it, i was told that i had to spent firtst € 200 of my own money before i can withdrawl. I could withdrawl € 200 as a new player ( 10 x my first deposit) . They took € 3300 from my account and € 800 they still left on the sport section (dont know why). Bottom of all i did not discuss with them about their rare and unpleasant rules for new players but withdrawl my € 200 which was allowed. After 3 weeks i am still waiting, my account is verified but they dont send me the money and tell me in the last mail it can take 21 workingdays before paying out ??? Dont play this Casino, they dont want to pay you, have rare rules which say you cannot become your winnings as a new player. There are a lot of good online casinos but Luckywins is not one of them. There is more bad news of this "Luckywins" so its told its not a real casino and they have a rare Gibraltar licence from which its said it does not exist
  • Nice Bonus
  • Unfair and rare bonus rules
Safety Index explained

Safety Index of Lucky Wins Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lucky Wins Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low0.6/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Warning:Fake games
This casino has fake games. These games look very similar to original slots and casino games but are not original. Fake games can have altered mathematical setup, such as a lower RTP.
Warning:No Reaction Policy for complaints
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

Unfair terms and conditions

  • This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
  • This casino limits the amount of money players can win when playing with real money (without a bonus).
  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Other factors

  • Fake games
  • Operates without a license

Complaints about Lucky Wins Casino and related casinos (57)

57All0Opened45Not solved5Solved7Rejected

Complaints directly about Lucky Wins Casino

Show more complaints (+47)
Discussion

Lucky Wins Casino Discussion

Discuss anything related to Lucky Wins Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

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Payment methods

Lucky Wins Casino payment methods

MastercardVISABitcoin (BTC)Bank transferCashlibWebPayz
Currencies
CAD,EUR,GBP,AUD,NZD,SEK
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