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All42,375Opened803Unresolved5,645Resolved13,385Rejected22,542
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Our verdict Player stopped responding

Yolo247 Casino - Player's balance unexpectedly dropped to zero.

Closed Submitted: 03 May 2024
Disputed amount: 3,657 INR
Safety Index 2.0 Very low
Our verdict Player stopped responding

MrPacho Casino - Player's refund request has been delayed.

Closed Submitted: 03 May 2024
Disputed amount: €700
Safety Index 8.0 High
Our verdict Case closed

The Pokies Casino - Player's deposits are not credited.

Resolved Submitted: 03 May 2024
Disputed amount: A$160
Safety Index 2.8 Very low
Our verdict Player stopped responding

Parimatch Casino IN - Player believes that their withdrawal has been delayed.

Closed Submitted: 03 May 2024
Disputed amount: 4,000 INR
Safety Index 5.8 Below average
Our verdict Player stopped responding

LuckyMax Casino - Casino won’t close player’s account.

Closed Submitted: 03 May 2024
Disputed amount: ??
Safety Index 0.2 Very low
Our verdict Player stopped responding

Love Casino - Player is unable to close his account.

Closed Submitted: 03 May 2024
Disputed amount: ??
Safety Index 0.7 Very low
Our verdict Player stopped responding

Kingmaker Casino - Withdrawal is not being processed for player.

Closed Submitted: 03 May 2024
Disputed amount: €500
Safety Index 3.6 Low
Our verdict No reaction policy

Simsinos Casino - Cancellation of player's winnings after using a bonus.

Unresolved Submitted: 03 May 2024
Black points: 26
Disputed amount: €270
Safety Index 4.5 Low
Our verdict Case closed

Alphawin Casino - Player struggles with verifying a new virtual card.

Resolved Submitted: 03 May 2024
Disputed amount: 200 лв
Safety Index 9.4 Very high
Our verdict Case closed

Monro Casino - Player’s deposit was not credited to his account.

Resolved Submitted: 03 May 2024
Disputed amount: €74
Safety Index 7.1 Above average
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