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OverviewBonusesUser reviews16Safety Index explainedDiscussion18Payment methods42
MrPacho Casino Review
When reviewing and assessing MrPacho Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. MrPacho Casino has a Very high Safety Index of 9.7, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Read our MrPacho Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index – MrPacho Casino fairness and safety
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of MrPacho Casino, we meticulously evaluated and analyzed the Terms and Conditions of MrPacho Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based on our estimates or gathered data, MrPacho Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we are aware, no relevant casino blacklists mention MrPacho Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
On the whole, also considering other contributing factors in our assessment, MrPacho Casino has achieved a Safety Index of 9.7, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, MrPacho Casino is interconnected with 17 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of MrPacho Casino. They resulted in a higher Safety Index than this casino would have without related casinos.
Terms and Conditions of MrPacho Casino evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of MrPacho Casino during our review.
Player complaints submitted about MrPacho Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 106 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
MrPacho Casino user feedback and reviews evaluated
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Judging by the 16 user reviews given to MrPacho Casino, it has a Mixed User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Licenses and company data
MrPacho Casino is owned by Casolinia Group and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
MrPacho Casino has been granted a gambling license in Comoros issued by Anjouan Gaming.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 500 per day
No win limit
EUR 7,000 per month
USD 500 per day
USD 7,000 per month
NOK 6,000 per day
NOK 84,000 per month
CAD 750 per day
CAD 10,500 per month
AUD 800 per day
AUD 11,200 per month
HUF 200,000 per day
HUF 2,800,000 per month
BRL 1,850 per day
BRL 32,000 per month
CHF 500 per day
CHF 7,000 per month
CLP 450,000 per day
CLP 6,300,000 per month
CZK 12,000 per day
CZK 168,000 per month
IDR 8,100,000 per day
IDR 113,400,000 per month
INR 45,000 per day
INR 630,000 per month
JPY 70,000 per day
JPY 980,000 per month
KRW 700,000 per day
KRW 9,800,000 per month
MYR 2,500 per day
MYR 35,000 per month
NZD 900 per day
NZD 12,600 per month
PEN 2,000 per day
PEN 28,000 per month
PHP 30,000 per day
PHP 420,000 per month
PLN 2,500 per day
PLN 35,000 per month
SGD 700 per day
SGD 9,800 per month
THB 18,500 per day
THB 259,000 per month
ZAR 10,000 per day
ZAR 140,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at MrPacho Casino in the table below.
Language
Website
Customer support
Live chat
Slovak
24/7
English
24/7
Spanish
24/7
Portuguese
24/7
Japanese
24/7
German
24/7
Finnish
24/7
Italian
24/7
Czech
24/7
Greek
24/7
French
24/7
Norwegian
24/7
Polish
24/7
Hungarian
24/7
Croatian
24/7
Slovenian
24/7
Arabic
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at MrPacho Casino, managing your account, withdrawals, or other matters. MrPacho Casino has a good customer support, judging by the results of our testing.
Casino games and slots available at MrPacho Casino
MrPacho Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 115 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, GameArt, Endorphina, Wazdan, PariPlay, Habanero, Red Rake Gaming, Leander Games, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Relax Gaming, EveryMatrix, Betgames, FBM Digital Systems., Turbo Games, Platipus, Amigo Gaming, Mancala Gaming, Spinmatic, Apollo Games, G Games, Aviatrix, NetGaming, OneTouch, Kiron Interactive, Casino Technology, Revolver Gaming, BeeFee, On Air Entertainment, Reevo, Mascot Gaming, Amusnet, PlayPearls, Givme Games, Ela Games, Skywind Group, Caleta Gaming, Iconic21 (BETER Live), AvatarUX, 3 Oaks Gaming, Shady Lady, Winfinity, Vibra Gaming, Spinberry, Playnetic, 7777 gaming, Smartsoft Gaming, Swintt, Felt Gaming, Tequity, RevDev, Skillzzgaming, BF Games, Spribe, Gamomat, Arcadem, CandleBets, Betsolutions, Bally Wulff, SlotMill, Onlyplay, Bombay Live, Salsa Technology, Oryx Gaming, Gaming Corps, Penguin King, VoltEnt, Leap Gaming, Ortiz, Gamebeat, Kajot, Fugaso, Felix Gaming, Stakelogic, Fazi, Zitro, Gamzix, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, Creed Roomz, InOut, PatePlay, PopOK Gaming, Barbara Bang, Rogue Gaming, Solidicon, Hacksaw Gaming, Ruby Play.
MrPacho Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 2 bonuses from MrPacho Casino, which are listed in the 'Bonuses' section of this review.
Note: Our separate page features details on MrPacho Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by MrPacho Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(16)
User reviews of MrPacho Casino
This is a place to share experience with MrPacho Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
The game variety is great and the live casino games are perfect in their operation with no glitches like screen freezes etc. I have particularly enjoyed the speed of the withdrawal processing which has come a long way from waiting up to a week a while back to now receiving it within 24-48 hrs, so much better than many other sites.
Fast payments, good variety, great live games
Deposit bonuses are few and far between
MrPacho Casino
Dear Bunnyman7,
It is a real pleasure to hear how your experience with us continues to improve over time. Your recognition of the smooth performance of our live games means a lot, as we put considerable effort into ensuring that every session runs seamlessly for our players. Knowing that you can enjoy the tables without interruptions or distractions is exactly the standard we aim to uphold.
We are also very glad to learn that the efficiency of transactions has made such a noticeable difference for you. Convenience and trust are at the heart of what we strive to deliver, and it’s rewarding to see that these improvements have had a positive impact on your gaming journey.
Your feedback reassures us that the direction we are taking truly resonates with our community. Thank you once again for sharing your perspective and for placing your confidence in us. We will continue working hard to provide you with the same level of quality and enjoyment in every aspect of your experience.
Amazing casino,Amazing vip manager. A lot of slots to choose from.
Fast withdrawal Friendly customer service
MrPacho Casino
Dear vladimirlazic3089,
We greatly appreciate you taking the time to share your impressions with us. It’s wonderful to hear that your experience has been so positive and that our VIP team has lived up to your expectations. Delivering a personalized approach to every player is something we take seriously, and knowing that your manager has left such a strong impression makes us proud.
We’re equally glad that the variety of slots has met your preferences. Our goal is to provide both quality and choice, ensuring that every visit feels fresh and engaging. Your enthusiasm reminds us why we continue to expand and refine our offerings.
Thank you for your trust and for being part of our community. We look forward to making your future sessions even more enjoyable.
Where does such a good rating come from? What's going on at this store is completely unjustified.
I've mentioned the positives and negatives, that should be enough.
Ps: I am registered at about 50 casinos, I know what I'm talking about!
Don't you care about money? Play here out of boredom
If money is important to you and you want to make something of it, play somewhere else!
Woher die so gute Bewertung? Absolut nicht gerechtfertigt, was bei dem Laden abgeht.
Das Positive und Negative habe ich erwähnt, das sollte reichen.
Ps: Ich bin bei ca. 50 Casinos registriert, ich weiß wo von ich rede!
Ist euch Geld egal? Spielt hier aus Langeweile
Ist euch Geld wichtig und Ihr wollt was daraus machen? Spielt wo anders!
Deposit
Einzahlung
Overview (Design)
Übersicht (Design)
Payout (canceled after 5 days)
Auszahlung (Nach 5 Tagen abgebrochen)
Little to no profits
Kaum bis gar keine Gewinne
Poor RTP
Schlechte RTP
Poor customer service
Schlechter Kundenservice
Bad bonus program
Schlechtes Bonus Programm
MrPacho Casino
Dear Jurrivh99,
Thank you for your detailed feedback.
We are sorry that your experience did not meet your expectations.
If your withdrawal is canceled without explanation, we strongly recommend contacting our support team. We can review your case and provide you with a clear explanation or solution.
Regarding RTP (Return to Player), it's important to note that results are determined by certified RNG (Random Number Generator) systems. RTP is calculated over the long term, and short-term results can vary considerably—including extended losing or winning streaks.
We understand your dissatisfaction with customer support and welcome your feedback. We are actively working to improve our response quality and player satisfaction. Your feedback will be forwarded to the relevant teams.
When it comes to the bonus program, we strive to offer high-quality, personalized promotions that suit each player's preferences. Our bonus offers are carefully designed to cover a wide range of game categories, ensuring every player receives tailored rewards, regardless of their play style or frequency.
Thank you for taking the time to share your opinion with us. Your feedback helps us grow and improve.
Best regards Mr. Pacho Casino Team
Sehr geehrter Jurrivh99,
Vielen Dank für Ihr ausführliches Feedback.
Es tut uns leid, dass Ihre Erfahrung nicht Ihren Erwartungen entsprach.
Sollte Ihre Auszahlung ohne Begründung storniert werden, empfehlen wir Ihnen dringend, sich an unser Support-Team zu wenden. Wir können Ihren Fall prüfen und Ihnen eine klare Begründung oder Lösung anbieten.
Bezüglich des RTP (Return to Player) ist es wichtig zu beachten, dass die Ergebnisse von zertifizierten RNG-Systemen (Random Number Generator) ermittelt werden. Der RTP wird langfristig berechnet, und kurzfristige Ergebnisse können erheblich variieren – einschließlich längerer Verlust- oder Gewinnserien.
Wir verstehen Ihre Unzufriedenheit mit dem Kundensupport und freuen uns über Ihr Feedback. Wir arbeiten aktiv daran, unsere Reaktionsqualität und die Spielerzufriedenheit zu verbessern. Ihr Feedback wird an die zuständigen Teams weitergeleitet.
Was das Bonusprogramm betrifft, möchten wir hochwertige und personalisierte Aktionen anbieten, die den Vorlieben jedes Spielers entsprechen. Unsere Bonusangebote sind sorgfältig konzipiert, um eine breite Palette von Spielkategorien abzudecken und sicherzustellen, dass jeder Spieler maßgeschneiderte Belohnungen erhält, unabhängig von seinem Spielstil oder seiner Spielhäufigkeit.
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung mitzuteilen. Ihr Feedback hilft uns, zu wachsen und uns zu verbessern.
By far have the worst support in all of the casino’s that exist. Imagine, waiting for 2-3 hours for a one liner response. And as soon you tell them your concern, it will then take another 30-40 minutes to get a response. Omg!!! What a waste I just was into.
worst support bro.
MrPacho Casino
Dear Ujita_Ran,
Thank you for your feedback.
We understand your frustration with the long wait for a response. Our team processes requests in order of their turn, and during periods of high load, the waiting time may increase.
At the same time, we make every effort to ensure that each request is considered carefully and to the point. If your question is still relevant, please contact us again in live chat or by email.
I made my first deposit with a 100% bonus plus 200 spins. I contacted them about the spins and the attendant said that the management had not released the bonuses to my account. They simply canceled them for no reason. Thankfully it was the first and will be the last.
Depositei primeiro depósito 100% de bônus mais 200 rodadas . Entrei em contato a respeito das rodadas, o atendente falou q a gerência não liberou os bonus para a minha conta . Simplesmente cancelaram sem motivos. Ainda bem que foi o primeiro e será o último.
Lying bonuses
Bônus mentirosos
Misleading advertising
Propagandas enganosas
Unqualified staff
Atendentes não qualificados
MrPacho Casino
Dear nyquemarques,
Thank you for your feedback.
Please note that our bonuses are offered as additional entertainment for recreational players, and as stated in our Terms, we reserve the right to deny a bonus or promotion, or mark an account as ineligible to participate in any bonuses or promotions at any time.
This policy is applied at the discretion of our management team and does not affect any real money funds that are not linked to a bonus or promotion.
We appreciate your understanding and are always here to assist with any other concerns you may have.
Hi, I have to say I wasn't really confident they'd pay me, but after 5 days, I received the €1,000 I won. I made a €500 withdrawal via bank transfer and another €500 via cryptocurrency, as people were saying they weren't paying due to bank issues. This morning, I received both deposits in both my bank account and my wallet. So, great. It's not exactly the fastest paying casino, but it ended up paying out in my case. Yes, they have automatically blocked my account.
Buenas, pues yo tengo que decir que no confiaba mucho en que me pagaran pero después de 5 días me han ingresado los 1000€ que he ganado. Hice una retirada de 500€ por transferencia bancaria y otra de 500€ por criptomoneda, ya que la gente decía que no pagaban por problemas con el banco. Esta mañana he recibido los dos ingresos tanto en mi cuenta bancaria como en mi wallet. Así que genial. No es el casino que más rápido paga precisamente pero en mi caso lo ha acabado haciendo. Eso si, me han bloqueado la cuenta automáticamente.
Good customer service
Buena atención al cliente
They comply with the established withdrawal period (96 hours)
Cumplen con el plazo de retiro establecido (96 horas)
Good interface
Buena interfaz
Very late retirement
Retiro muy tardío
MrPacho Casino
Dear Quito1994,
Thank you for sharing your experience.
We are happy to hear that you successfully received your funds via bank transfer and cryptocurrency. While we understand that the processing time may not meet your expectations, we always strive to ensure that all confirmed withdrawals are processed safely and in full.
We would also like to inform you that your account was not blocked as you indicated, if you are experiencing problems logging into your account - please contact us via live chat or email, and we will help you resolve the issue.
We appreciate your feedback and look forward to assisting you in the future should you decide to return.
One of the worst casinos I have ever played at, please do not recommend it. I gambled away the withdrawals I had out of boredom. They don't give them to you, which is what they want. With the bonuses, they deceive you and when you ask to close your account because it is the worst there is, they try to convince you to continue depositing by telling you nonsense. I have all the evidence. Run away from here. I do not recommend it.
De los peores casinos que he jugado porfavor no lo aconsejo me jugué las retiradas que tenía por aburrimiento no te las dan que es lo que quieren con los bonos te engañan y cuando les pides cerrar la cuenta porque es de lo peor que hay te intentan convencer para que sigas depositando diciéndote tonterías tengo todas las pruebas salgan corriendo de aqui no lo aconsejo.
Nothing
Nada
Withdrawals, support, responsible gaming, they cheat you with bonuses
Retiros,trato support,juego responsable,te engañan con los bonos
MrPacho Casino
Dear User21!
Thank you for your feedback. We strive to provide a transparent and responsible gaming environment for all our players.
Regarding withdrawals and bonuses — all terms and conditions are clearly outlined and available for review before use. If you have specific concerns or would like us to investigate your case individually, we encourage you to contact our support team. We’re here to assist and provide clarification where needed.
Your feedback is important to us and helps us improve our services.
Good casino overall, one of the best I've seen so far. Customer service is fast and effective, withdrawals almost always reach me within 24 hours and sometimes within 48 hours. Lots of games and overall I am very happy with this casino. It's a shame that the withdrawals are so "poor" 500 a day and 7000 a month, it is one of the few casinos with very low withdrawals.
Buen casino en general, de los mejores que he visto hasta ahora. la atencion al cliente es rapida y efectiva, los retiros me llegan casi siempre a las 24 horas y algunas veces a las 48 horas. Muchos juegos y en definitiva estoy muy contento con este casino. Lástima que los retiros sean tan " pobres" 500 al dia y 7000 al mes, es unos de los pocos casinos con retiros muy bajos
Very fast refunds, 24 hours
reintegros muy rápidos, 24 horas
Good customer service through a VIP manager
buena atención al cliente a través de un manager vip
The withdrawal limits are very low
Los limites de retiro son muy bajos
MrPacho Casino
Dear Jobertin!
Thank you very much for your positive feedback! We are truly delighted to hear that you like the platform, the variety of games and the speed of our customer service and withdrawals. Your satisfaction means a lot to us!
We understand your concern about the withdrawal limits. Please note that withdrawal limits vary according to your VIP level on the site. However, we always appreciate constructive feedback and will take your comments into account as we continue to improve our service.
Thank you for being with us and for your kind words - we hope you continue to have a great experience!
I enjoy playing at Mr pacho, admittingly I have tried other casinos and I always go back to pacho, he is tried and tested , I have more wins than I’d like to say because I don’t usually withdraw them when I should, the web application is smooth , the vip team are great, would recommend.
Reasonable withdrawals
Fast web application
Good games
Good support
VIP give fair bonus
Withdrawal always comes through
MrPacho Casino
Dear Damonstar88,
Thank you so much for your valuable feedback!
We’re thrilled to hear your thoughts on Mr Pacho. It’s wonderful to know that you’re enjoying our game, fast web app, and VIP support. We’re always looking for ways to enhance our services, so your input means a lot to us. If you have any suggestions or ideas, please feel free to share! Wishing you the best of luck in your upcoming games!
If you have any questions or concerns, don’t hesitate to reach out to us at [email protected] or through our live chat.
I recently tried out MrPacho Casino, and overall, it was a decent experience. The platform offers a wide variety of games, from classic slots to live dealer tables, which kept me entertained. The game library is powered by some well-known software providers, ensuring that the graphics and gameplay are smooth and engaging. I particularly enjoyed the progressive jackpot slots, where the potential for big wins adds a lot of excitement.
Signing up was fairly straightforward, and I was happy to see they offered a nice welcome bonus for new players. However, the wagering requirements on the bonus were a bit steep, which made it harder to cash out any winnings. The payment methods available were quite varied, including credit cards, e-wallets, and even cryptocurrencies, making deposits and withdrawals convenient.
The casino's design is modern and easy to navigate, both on desktop and mobile, which is a plus for players who like to switch between devices. I did run into some minor issues with customer support, as response times were a bit slow, but once connected, they were helpful and polite.
While it’s not the best casino I’ve ever played at, MrPacho Casino is a solid choice for anyone looking for a wide selection of games and modern features. It’s worth checking out, especially for casual players.
Fast nice Support
MrPacho Casino
Dear airsoftuncorres,
Thank you for sharing your experience at MrPacho Casino!
It's great to hear that you enjoyed the variety of games and smooth gameplay from renowned software providers.
It's also wonderful to know that the payment options made transactions convenient for you.
We are glad that you liked the design on both desktop and mobile devices. We're glad to hear that the support team was helpful when you contacted us.
Your feedback inspires us to improve our services in the future.
Signed up and didn't get welcome bonus. Chat support said nothing they can do to help. Cashed out but pending for almost 3 days. Then reversed cashout without any email of communication as to why. Chat said try another payments system. I used internet to deposit and interac to withdrawal. Anyways, I played it to zero as it was only a small amount rather than deal with casinos that play stall tactics. Seems very sketchy as a new player. I would not play here. So many other great casinos that don't pull these tactics with players.
Fast chat support
Good selection of games
Poor communication
Doesn't honor welcome bonus
Reverse cashouts
Long pending times
MrPacho Casino
Dear Bbet7755,
Thank you for bringing this matter to our attention.
We advise you to contact our support team immediately if you encounter such issues and follow their instructions.
As for bonuses, we would like to emphasize that we reserve the right to deny a bonus to any customer, reject bonuses of any kind, cancel participation in any promotion. In the event of any dispute regarding our promotions Company’s decision shall be final and non-negotiable.
We are committed to improving our services and your feedback helps us to improve our platform. If you need any further assistance, please do not hesitate to contact our support team.
Made my first deposit here and casino refused to give me my welcome bonus without providing reasoning.Will not play at this casino again.Terrible support staff
Terrible staff
Didn't issuse welcome bonus
MrPacho Casino
Dear Vares,
Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you've experienced.
We would like to infoirm that we reserve the right to deny a bonus to any customer, reject bonuses of any kind, cancel participation in any promotion, as well as permanently or temporarily ban any customer or a group of customers from the promotion program of the Website at our sole and absolute discretion. In the event of any dispute regarding our promotions (including, without limitation, eligibility, use, abuse, fair play, calculation of winnings and wagering requirements) Company’s decision shall be final and non-negotiable.
We hope that you will have a better experience with us in the future.
One of the best casino izy platform too many slots fast withdrawals helpful 24/7 chat
Helpful chat
Fast withdrawals
Too many slots
Nothing at all
MrPacho Casino
Dear ofakitrelo4,
Your feedback is greatly appreciated by our entire team!
That's awesome to hear! It sounds like you've found a gem of a casino with a seamless experience. The variety of slots and speedy withdrawals must add to the excitement. Enjoy your gaming, and may the slots be ever in your favor!
Should you have any questions or concerns, please do not hesitate to contact us via email [email protected] or via live chat.
No, this is not a fake review! I deposited €20 and was able to earn €350 without a bonus etc. I then requested the withdrawal and it was in my account within 2 days :) Very satisfied
Nein das ist keine Fake Bewertung! Habe 20€ eingezahlt und ohne Bonus etc. 350€ erspielen können. Habe dann die Abhebung beantragt und war innerhalb von 2 Tagen auf meinem Konto :) Sehr zufrieden
Fast payout
Schnelle Auszahlung
Nice customer support
Netter Kundensupport
Information about payouts via email
Informationen über Auszahlungen per Email
Lots of offers and games
Viele Angebote und Spiele
MrPacho Casino
Dear Mr. dubistezzzzz,
Your feedback is greatly appreciated by our entire team!
We are very pleased to hear that you like our bonuses and games and enjoy playing in our casino.
We sincerely hope that your next visit to our website will be even happier and more satisfactory.
If you have any questions or concerns, please do not hesitate to email us [email protected] or contact us via live chat.
Best regards, Mr Pacho Casino Team.
Sehr geehrter Herr dubistezzzzz,
Ihr Feedback wird von unserem gesamten Team sehr geschätzt!
Es freut uns sehr zu hören, dass Sie unsere Boni und Spiele so gut finden und gerne in unserem Casino spielen.
Wir hoffen aufrichtig, dass Ihr nächster Besuch auf unserer Website noch glücklicher und zufriedenstellender sein wird.
Sollten Sie Fragen oder Bedenken haben, zögern Sie bitte nicht, uns per E-Mail [email protected] oder per Live-Chat zu kontaktieren.
I deposited more than 300 euros then I finally got free spins during the game and won 180 euros, which simply disappeared immediately afterwards. I tried to contact support myself. So far no one has responded. They wanted to check this, I've never experienced anything like this before. As I read on a site, this is probably not an isolated case! I feel cheated and I want my money
Habe mehr als 300 Euro einbezahlt dann habe ich endlich während des Spiels Freispiele bekommen und 180 Euro gewonnen diese sind unmittelbar danach einfach verschwunden . Habe versucht es eigenhändig den Support zu regeln.Bis jetzt hat sich noch niemand gemeldet . Man wollte dies überprüfen habe sowas noch nie erlebt .wie ich auf einer Seite gelesen habe ist das wohl kein Einzelfall ! Ich fühle mich betrogen und ich will mein Geld
Incomprehensible
Unfassbar
MrPacho Casino
Dear Ms. txxsp2crcw,
We thank you for bringing this matter to our attention and sincerely apologize for the inconvenience caused to you.
If you have had issues with your winnings not being credited, we apologize for the inconvenience this has caused you. Our customer service team will be happy to assist you to resolve any discrepancies. We noticed that you posted your complaint in which we replied that the bet ID you provided to us when speaking to the support team was calculated correctly. We encourage you to read the new responses to your complaint as we do our best to help you.
Your satisfaction is of the utmost importance to us and we value your feedback as it helps us maintain the integrity of our casino. We look forward to the opportunity to regain your trust and provide you with a positive gaming experience.
Best regards, Mr Pacho Casino
Sehr geehrte Frau txxsp2crcw,
wir danken Ihnen, dass Sie uns auf diese Angelegenheit aufmerksam gemacht haben und entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen entstanden sind.
Wenn Sie Probleme damit hatten, dass Ihre Gewinne nicht gutgeschrieben wurden, entschuldigen wir uns für die Unannehmlichkeiten, die Ihnen dadurch entstanden sind. Unser Kundendienstteam steht Ihnen gerne zur Verfügung, um alle Unstimmigkeiten zu klären. Wir haben bemerkt, dass Sie Ihre Beschwerde gepostet haben, in der wir Ihnen geantwortet haben, dass die Wett-ID, die Sie uns im Gespräch mit dem Support-Team mitgeteilt haben, korrekt berechnet wurde. Wir bitten Sie, die neuen Antworten auf Ihre Beschwerde zu lesen, da wir unser Bestes tun, um Ihnen zu helfen.
Ihre Zufriedenheit ist für uns von größter Bedeutung und wir schätzen Ihr Feedback, da es uns hilft, die Integrität unseres Casinos zu wahren. Wir freuen uns auf die Gelegenheit, Ihr Vertrauen zurückzugewinnen und Ihnen ein positives Spielerlebnis zu bieten.
Mit freundlichen Grüßen, Mr. Pacho Kasino
Safety Index explained
Safety Index of MrPacho Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of MrPacho Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.7/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a positive impact on the casino's Safety Index
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