Yolo247 Casino Review

The player from India initiated a withdrawal transaction on April 5, 2024, for 84280.00 INR. The amount was debited from his casino account but has yet to be credited to his bank account, causing him significant financial inconvenience.

The player from India had claimed that a withdrawal of 14000 INR hadn't been processed by the casino. The player had confirmed that he won the amount after depositing his own money. The Complaints Team had advised him to wait for a week for the money to arrive if his account was already verified. However, the player did not respond to further communication and the complaint was subsequently rejected due to lack of response.

The player from India had experienced an issue with the casino not settling their money into the balance, which made it impossible to withdraw. The casino's customer service had simply told the player to wait. After the player confirmed he had passed the KYC verification, the Complaints Team had asked him for more details about his attempted transactions and the types of games he had played. However, the player did not respond to these inquiries. As a result, we had to reject the complaint due to the lack of necessary information for further investigation.

The player from India had the winnings canceled after the game provider flagged his play. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even two weeks after the casino was notified about the player's complaint.