When reviewing and assessing Parimatch Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Parimatch Casino has a Below average Safety Index of 5.8, which means it may not be the best choice for most players in terms of fairness and safety. Keep reading our Parimatch Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index – Parimatch Casino fairness and safety
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Parimatch Casino review, we extensively examined and analyzed the Terms and Conditions of Parimatch Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.
Considering our estimates and the factual data we have collected, Parimatch Casino appears to be a very large online casino. Considering its size, this casino has an average sum of disputed winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
To our knowledge, Parimatch Casino is absent from any significant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
On the whole, also considering other contributing factors in our assessment, Parimatch Casino has achieved a Safety Index of 5.8, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.
Note: Parimatch Casino is linked to 4 other online casinos, based on the information we've collected. The Safety Index of Parimatch Casino takes into account the qualities of all the interconnected online casinos. This connection has resulted in a decreased Safety Index.
T&Cs of Parimatch Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Parimatch Casino to be mostly fair.
Note: You can find our specific findings from the T&Cs evaluation here.
Parimatch Casino player complaints
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 79 complaints directly about this casino in our database, as well as 23 complaints about other casinos related to it. Because of these complaints, we've given this casino 34,429 black points in total, out of which 13,901 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Parimatch Casino user reviews and feedback
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Our database has a total of 17 user reviews of Parimatch Casino, giving it a Mixed User feedback rating. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Company information and licenses of Parimatch Casino
Parimatch Casino has estimated annual revenues higher than $20,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
Parimatch Casino holds a gambling license in Curaçao issued by Curaçao Gaming Authority.
Withdrawal limits, win limits, and payment method options
Parimatch Casino supports 15 payment methods. This includes: Mastercard, VISA, Bank transfer, RuPay, ICICI Bank, Axis Bank, SBI, Unified Payments Interface (UPI), HDFC Bank, Google Pay, YES BANK, Kotak Mahindra Bank, Paytm, PhonePe, Binance Pay.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
Unspecified or no withdrawal limit
USD 1,000,000 per spin
Win limit also applies to progressive jackpot wins!
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. Languages and customer support options available at Parimatch Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Hindi
24/7
Tamil
24/7
Bengali
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Parimatch Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Parimatch Casino has an average customer support.
Casino games and slots available at Parimatch Casino
Parimatch Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 111 providers. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Rival, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Belatra Games, MrSlotty, Relax Gaming, Betgames, Turbo Games, Platipus, InBet Games, Mechanico, Amigo Gaming, Mancala Gaming, Spinmatic, Spadegaming, G Games, Apollo Games, NetGaming, JDB Gaming, Kiron Interactive, Galaxsys, Golden Race, Mascot Gaming, Amusnet, Silver Bullet, Givme Games, PG Soft (Pocket Games Soft), Ela Games, Pascal Gaming, Skywind Group, Caleta Gaming, Iconic21 (BETER Live), Live88, 3 Oaks Gaming, CT Interactive, Gaming Realms, Mplay, Spin Fury Gaming, Smartsoft Gaming, Origins (playtech), Swintt, BF Games, Fired up Games, Spribe, Gamomat, TrueLab Games, Spearhead Studios, Betsolutions, SlotMill, Champion Studio, Onlyplay, Oryx Gaming, JILI, Gaming Corps, VoltEnt, Worldmatch, Leap Gaming, Gamebeat, Kajot, Hölle games, Fugaso, Stakelogic, Fazi, PoggiPlay, Konami, Superlotto Games, Gamzix, Kalamba Games, 1spin4win, Zillion Games, Betradar, Golden Hero, InOut, PatePlay, EGT Digital, Thunderspin, Barbara Bang, TopSpin Games, Triple Cherry, 7Mojos, Hacksaw Gaming, Netgame, Ruby Play, Asia Gaming, Ka Gaming.
Parimatch Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
Currently, our database has the following bonus from Parimatch Casino:
150% up to 105,000 INR
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
Browse all bonuses offered by Parimatch Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(17)
User reviews of Parimatch Casino
This is a place to share experience with Parimatch Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Credit money in Parimatch wallet and just forget if you think it is enjoyable. I registered complaint on all web/app forums but no response from any authorities. I have shared my personal bank account details with Parimatch more than 100 times to just accept their apologies. Chat agent always vomits sorry, experts are working, need little more time, your money is safe with us, we will update you blah blah etc etc. Support email displaying error: no MX record found for parimatch domain that means their Email support stopped working.
Player ID: 827231430 There are 4 deposit tickets pending since 26th Aug and I lost hope to get back my money. Please do not make any deposit on Parimatch if you thing your money is hard earning. I lost more then 2500 INR and feeling like i got scammed.
I remember some deposits which are in my records, I don't even know some which have not been processed for many months, all of them together would be around Rs 5,000.
Deposit pending from last 44 days of 3400. Giving false statement
Parimatch Casino
Thank you for your feedback, and we sincerely apologize for any inconvenience you may have experienced.
We would like to inform you that all four of the previously unresolved deposits have now been successfully processed, and the funds have been credited to your gaming account.
Kindly log in to your account to review the updated balance at your convenience. If you notice anything unusual or require further assistance, please do not hesitate to contact us — we will be happy to help.
We truly appreciate your patience and understanding in this matter.
Parimatch has good casino and sports book. Though for parlay lovers it's capped.
Their bonus system is the way they cheat.. Bonus and Real money are not separate and they club both... So you end up wagering you deposit money also into meeting wagering requirements.. Say NO to bonus on this site always.. Never ever opt for bonus though it's flooded with bonus options but that's the way they cheat...
Fast withdrawals, Supports all slot providers for Indian players (Pragmatic and Play n GO)
Bonus requirements
Parimatch Casino
Thank you for your feedback—we’re glad you’re enjoying our casino and sportsbook.
We’d like to assure you that our bonus system is fully transparent, and all wagering terms, including how bonus and deposited funds are used, are clearly explained before activation. There is no intention to mislead, and many players successfully benefit from these offers once the terms are understood.
We truly value your concerns and encourage you to reach out to our support team anytime—we’re always here to clarify and help.
Dangerous scammer casino ,I'm not sure they have license ,they mention licensed by cuaraco gaming aithorty ,even if they have ,they operating multiple plat forms ,another name is glassi casino ,both plat forms steal our deposits.
Stealing deposit
Rarely get withdrawals on same day ,but some times no guarantee for withdrawals credit to the bank account
No proper customer support
When deposit failed won't get refund
Parimatch Casino
Thank you for your feedback.
We would like to clarify that Parimatch operates under a valid license and complies with applicable regulations. We are not affiliated with other platforms mentioned in your review.
Regarding your concerns, all deposits and withdrawals are processed according to our Terms and Conditions. In cases of unsuccessful deposits, we rely on confirmation from payment providers before issuing refunds. Withdrawal processing times may vary depending on the selected method and external banking procedures.
We are committed to providing reliable customer support and continuously improving our services.
At the moment, we are unable to identify a specific case based on your review. We kindly ask you to provide your account details and relevant transaction information so we can investigate and assist you further.
I once encountered a technical glitch while playing one of my favorite slot games on Parimatch. It was super frustrating, but the support team was quick to step in. I contacted them via live chat, and they responded almost immediately. They reassured me that the issue was being addressed, and within an hour, everything was back to normal. Not only did they fix the problem, but they also offered me a small bonus as compensation for the inconvenience. While technical issues do happen from time to time, I really appreciate how fast and effectively the support team resolves them
quick resolution of technical issues
friendly support
occassional technical support
Parimatch Casino
Thank you for your feedback and for sharing your experience with Parimatch.
We’re sorry to hear about the technical issue you encountered, and we truly appreciate your patience and understanding. Our team always strives to resolve such situations as quickly as possible to ensure a smooth gaming experience.
We’re glad to hear that our support team was able to assist you promptly and provide a suitable resolution.
Your feedback is very important to us, and it helps us continue improving our services.
Classic casino feeling boring to me so on Parimatch I go to dice casino I was feeling adventurou, so I gave it a shot.
It was all about chance and luck 🤞 For the first few rounds, I felt like I was on a winning streak, guessing the right numbers all the time. And I continued playing for around 2houra straight
But then things took a turn, and I couldn't catch a break. It's a high-risk game where you either win big or lose fast. Definitely not for the faint-hearted. But yepp I m aware of all tuts of casino so i definitely enjoy and never give up easily
Quick-paced
thrilling game interesting
Very high risk
can drain your balance in minutes
Parimatch Casino
Thank you for sharing your experience with Parimatch.
We’re glad to hear you enjoyed the excitement of dice games — they truly offer a fast-paced and unpredictable experience. As you mentioned, outcomes can change quickly, which is part of the nature of such games.
We appreciate your understanding of how these games work and your approach to playing. At the same time, we always encourage keeping gameplay enjoyable and within comfortable limits.
Thank you for choosing us, and we hope you continue to have an entertaining experience on our platform.
Hey everyone just wanted to share my experience. Been playing on it for a while now and it's been really good! My friend told me about it and I've been hooked since then The platform has so many games! From blackjack to baccarat, there's something for everyone I especially enjoy playing the live casino games where you can interact with real dealers I also found casinguru which gave me some good tips to improve my strategy
Tons of game options
Easy withdrawals and deposits
Good support and resources like Casinguru
Can be overwhelming with so many games
Need to be careful with spending
Parimatch Casino
Thank you for sharing your experience with Parimatch!
We’re thrilled to hear that you’re enjoying the wide variety of games, from blackjack and baccarat to live dealer experiences, and that deposits and withdrawals have been smooth for you.
We also appreciate your honest feedback. We understand that the large selection can feel overwhelming at times, and it’s always important to play responsibly and manage your spending.
We’re glad you found CasinoGuru tips helpful, and we hope you continue enjoying your time on our platform!
My ID 741471259 They steal our deposits and add to their parimatch accounts and they lie about this saying that we have shared our payment details to others and they have claimed it or they say we transferred to wrong person. In reality they are the ones who are stealing it and adding it to their parimatch account. Biggest fraud in history of gambling.
Stealing deposits
No customer support
Fraud payment system
Parimatch Casino
Thank you for your feedback.
We take such claims very seriously. Parimatch operates under a valid license and in full compliance with all applicable regulations. We do not "steal deposits," and we do not have any unauthorized access to users’ funds.
All deposits and withdrawals are handled securely through verified payment providers. If a transaction fails or a deposit is missing, we thoroughly investigate each case and issue refunds when confirmed by the provider. Our customer support team is always available to assist with any issues.
If you have a specific case, please provide your account details and transaction information so we can investigate and resolve it properly.
PARIMATCH IS A SCAM AND FRAUD WEBSITE. PARIMATCH IS A SCAM AND FRAUD WEBSITE. ON 2/7/2024 i deposited 5000inr which was creditedet to merchants account on 4/7/2024. Merchant bank confirmed sucessful credit and merchant receiving the money. In reply PARIMATCH is saying that i have transfered the amount to another account. I have transfered to the merchant whose name is DATA SOLUTION whose upi id is nals.datasolutions@timecosmos and in this id i have transfered 5000inr on 2/7/24.then 5000inr on 9/7/24,5000inr on 9/7/24,2500inr on 2/7/24,1000inr on1/7/24,699inr on30/6/24. These proove that PARIMATCH IS A TOTAL SCAM SITE. My userid is-497949090
Date of experience: July 02, 2024
User friendly app
Fraud payment system
Parimatch Casino
Helllo,
thank you for your feedback, it is important to us. We’re are sorry to see you have not so fine experience. We know how frustrating this can be. We're working with Payment provider to resolve this issue. Have a nice day!
I've been trying out parimatch lately, mainly for some casino fun. Gotta say, the Aviator game is a blast! it's like riding a rollercoaster of winnings, especially when the place crashes and you win big. Casino games are decent too, but aviator steals the show for me. However, I ran into a snag with my deposits, which was a bummer. It took a whole 5-6 days for customer support to sort it out and refund the extra charge. That's too long for a simple fix.
fun aviator game
decent casino options
quick deposit process
slow customer support for fixing payment issues
Parimatch Casino
Dear Suryakumar,
thank you for your feedback, it is important to us. We’re are sorry to see you have not so fine experience. We know how frustrating this can be. Some time it takes 5-7 working days. Thank you for you patience and cooperation.
Good evening all. I want to say a couple of things about Parimatch. I played on 1 win before, so my experience is quite limited.
But I already can bring some facts to the table. First of all the tech team is so rude! This guy I was talking about me waiting my deposit too long was very arrogant. Not withstanding this fact I really makes me engaged. I can switch from one to another without losing motivation.
slow depositing
rude tech guy
Parimatch Casino
Dear Shujeet,
We understand your worries. Let us see if there is any way we can help you overcome this.
Kindly ask you provide your ID number via email - support@parimatch.in. We do everything in our power to assist you with your requests as soon as possible.
The casino service deserves attention. Deposits and withdrawals were fast, I tried with several cards and cryptocurrencies. There are enough withdrawal options, you can find something specific for yourself. There are many good games in the casino, where it's interesting to spend time. Bonuses are also pleasant, quite frequent, and sometimes very large.
Overall, all processes are fast, and the service works without lags. I didn't contact support, and I didn't use the mobile application.
fast deposits and withdrawals
diverse withdrawal options
wide selection of games
generous bonuses
Limited information about customer support
Parimatch Casino
Dear Megh,
Thank you for taking the time to write the review and warm words.
In case you have any questions regarding Customer Support you can always contact via email - support@parimatch.in.
More than a month has passed since I started betting on Parimatch, and before that, I had about a year of experience with other bookmakers. From my experience, I can share some observations:
- There are sometimes issues with support; they take a long time to respond. Often, I found answers on forums myself rather than waiting for their assistance. It's not critical since the problems were minor. - I noticed that splitting the withdrawal amount into several parts speeds up the withdrawal process. - It's worth noting that verification is mandatory. In my opinion, verified accounts have faster withdrawal times, whereas unverified ones may face delays. I can't be sure since I completed verification immediately after registration. Perhaps, there is some security sense in this. - I placed bets on sports: football, cricket, sometimes MMA. I tried the casino a couple of times, but personally, slots and the like don't bring me any excitement. Sometimes the odds are higher than on other services I've used. The chances of winning also depend on the users.
These are just my observations, but overall, the service is good. I particularly liked it as a bookmaker.
Optional casino feature
Good odds on sports betting
Verification speeds up withdrawals
Slow support response times
Withdrawal process may require splitting
Parimatch Casino
Dear Radheshyamnori,
Thank you for your time writing the review and kind words addressed to us. We will do our best to help out our customers. In case any issues feel free to email us whenever you can, so that we can proceed with helping you out. Apologies for inconvenience caused with some delay.
I decided to try this casino, I don't have much experience, but I liked it here. The welcome bonuses upon registration are good. I often saw advertisements related to sports events and big bonuses for them, but I missed them all. The website design is intuitive, I didn't have to spend much time searching for the necessary information. Withdrawals were fast, without delays or reversals. I liked it.
Sports events
Bonuses are good
Parimatch Casino
Dear OwaisAjayMehta,
Thank you for your review. Customer satisfaction is our number one priority. We are very happy that you enjoy our product. Have a nice day!
Hello, Now I have completed tow months on parimatch so a quick recap of 2 months I will share with you all guys. Tech support is ok on call but no on chat. In chat they share you with post for your queries and mark chat that solved your problem. Chat support is best in telling you about promotion not to solve your other problems. I like how fast all the processes are like verification is fast, deposit and withdrawal as well. But they have limited withdrawal options there should me more . And alos it seems like there is limit to the money you can win. Now talking about casino games . They have plenty of good casino games and slot from which we can play and win. I like there casino bonus . but if you take casino bonus for me there wager is too high . In wagering bonus I lost all winning they should do something about if we cant get the benefits of bonus than what it use. Only time waste. Overall I can say this website is good if they improved there tech and casino bonus wager.
My honest opinion on parimatch . Quick tech support , it really means a lot to me , don't need to wait ages . And they have alot of bonuses and special offers , so that you will not need a lot of money depositing . It is just goes this way . And also the things i don't like are mostly related to the visual side of the website . it has too many ads and interface is too complicated +overloaded
tech support is fast
a lot of bonuses
too many ads
website is a mess
Parimatch Casino
Hi Araah,
Thank you for sharing your opinion.
Customer satisfaction is our number one priority. We are very happy that you enjoy our product.
Good time to you, people. sharing is caring so I'm here to care for you in some way on Parimatch.
To me generally it's ok, I like the design, so I can foocus on important things and do not be caught ads. Adding to this it's really nice for me to have a lot of casino various options, this website has it. I would change the process of registration, it's too strict as for me and aslo I will give out more bonuses. I did not receive any yet((
casino variety
design
registartion is too strict
no bonuses
Parimatch Casino
Hi Tanya784,
Thank you for your opinion.
We do everything in our power to assist you with your requests as soon as possible. Customer satisfaction is our number one priority.
Huge issue with withdrawals. UPI available for deposit but not for withdrawals. The company doesn't seem like paying the customers. In sportsbook, they turn off categories where you are constantly playing and winning, manipulating you to bet on other categories you are not confident about.
No upi available for withdrawal but available for deposit
Late withdrawals
Worst customer support
Manipulative policies
Parimatch Casino
Hi, Thank you for sharing your feedback, it is very important for us. We’re sorry your experience didn’t match your expectations. Please reach out to our support via the Online Chat or support@parimatch.in and let them know the details so that we can help you as quickly as possible. Have a nice day!
Safety Index explained
Safety Index of Parimatch Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Parimatch Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Unfortunately, to comply with local regulations, we cannot display the review of this casino to you. However, you can choose from the best available online casinos below.
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