The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

Kingmaker Casino review

Name: Kingmaker Casino review
Item: Kingmaker Casino
Rating: 4.1

4.1/10Safety Index Low by Casino Guru

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Important (1)

Visit Casino

Show company details

Payment methods

Show all (54)

Withdrawal limits

per month

$7,000

per day

$500

Owner NovaForge Ltd

Operator NovaForge Ltd

Established 2024

Estimated annual revenues

> $5,000,000

Licensing Authorities

No license

OverviewBonusesUser reviews29Safety Index explainedDiscussion634Payment methods54

Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

Kingmaker Casino Review

Our expert casino review team has carefully analysed Kingmaker Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Kingmaker Casino has a Low Safety Index of 4.1, which means it ranks low in terms of fairness and safety according to our methodology. Proceed with reading our Kingmaker Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Safety Index of Kingmaker Casino – Is it fair and safe?

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Kingmaker Casino, we read and assessed Terms and Conditions of Kingmaker Casino in-depth. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.

Kingmaker Casino is a medium-sized online casino based on our estimates or collected information. It has a high amount of restrained payouts in complaints from players, when we take its size into account. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

To our knowledge, Kingmaker Casino is absent from any significant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

In our comprehensive review of all relevant aspects, Kingmaker Casino has attained a Low Safety Index of 4.1. We encourage players to avoid this casino and seek out one with a higher Safety Index.

T&Cs of Kingmaker Casino evaluated

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We did not find any unfair or predatory rules in the Terms and Conditions of Kingmaker Casino during our review.

Kingmaker Casino player complaints

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 23,055 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

Kingmaker Casino user reviews and feedback

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Kingmaker Casino has a Bad User feedback score based on the 29 user reviews in our database. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Company information and licenses of Kingmaker Casino

Kingmaker Casino is in the ownership of NovaForge Ltd and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.

Kingmaker Casino holds a gambling license in Comoros issued by Anjouan Gaming.

Withdrawal limits, win limits, and payment method options

Kingmaker Casino supports 52 payment methods. This includes: Skrill, Neteller, PaysafeCard, Mastercard, VISA, Nordea, Neosurf, PostePay, Zimpler, Bitcoin (BTC), Siru Mobile, Bank transfer, Santander, Skrill 1-Tap, OP-Pohjola, Tether (USDT), MiFinity, Ethereum (ETH), Jetonbank, Cardano (ADA), Dogecoin (DOGE), UTORG, Ripple (XRP), Litecoin (LTC), Bitcoin Cash (BCH), USD Coin (USDC), PIX, Rapid Transfer, Interac e-Transfer, Interac, CashtoCode, SticPay, Voucher, Khipu, Mach, Banco do Brasil, WebPay, Bradesco, Itaú, POP Pankki, Aktia, Alandsbanken, Handelsbanken, Danske Bank, S-Pankki, GrabPay, GCash, PromptPay, blik, Oma Säästöpankki, Säästöpankki, True Money.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits	Win limits
EUR 500 per day	No win limit
EUR 7,000 per month
USD 500 per day
USD 7,000 per month
NOK 5,000 per day
NOK 70,000 per month
CAD 750 per day
CAD 10,500 per month
AUD 800 per day
AUD 10,500 per month
HUF 200,000 per day
HUF 2,800,000 per month
BRL 1,850 per day
BRL 32,000 per month
CHF 500 per day
CHF 7,000 per month
CLP 500,000 per day
CLP 7,000,000 per month
CZK 12,500 per day
CZK 175,000 per month
NZD 1,000 per day
NZD 13,000 per month
PEN 2,000 per day
PEN 30,000 per month
PLN 2,000 per day
PLN 31,500 per month

Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. Languages and customer support options available at Kingmaker Casino are displayed in the table below.

Language	Website	Customer support	Live chat
English			24/7
Spanish			24/7
Portuguese			24/7
German			24/7
Finnish			24/7
Italian			24/7
Czech			24/7
Greek			24/7
French			24/7
Arabic			24/7
Hungarian			24/7
Norwegian			24/7
Polish			24/7

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Kingmaker Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Kingmaker Casino has an average customer support.

Slots and casino games at Kingmaker Casino

Kingmaker Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

The casino's game library includes titles from 111 providers. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, BGaming, GameArt, Endorphina, PariPlay, Habanero, Red Rake Gaming, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, High 5 Games, Belatra Games, MrSlotty, Relax Gaming, Betgames, FBM Digital Systems., Turbo Games, Platipus, Lucky Streak, Amigo Gaming, Spinmatic, Apollo Games, G Games, NetGaming, All For One Studios (ALL41), OneTouch, Kiron Interactive, Casino Technology, Revolver Gaming, On Air Entertainment, Mascot Gaming, Triple Edge Studios, Amusnet, PlayPearls, Givme Games, PGsoft (Pocket Games Soft), Real Dealer Studios, Gameburger Studios, Ela Games, OctoPlay, Skywind Group, Caleta Gaming, 3 Oaks Gaming, Golden Rock Studios, Vibra Gaming, Stormcraft Studios, Spinberry, 7777 gaming, Smartsoft Gaming, Swintt, Felt Gaming, BF Games, Spribe, Gamomat, Arcadem, CandleBets, Foxium, Betsolutions, Bally Wulff, SlotMill, Onlyplay, Bombay Live, Salsa Technology, Oryx Gaming, Gaming Corps, Nucleus Gaming, VoltEnt, Switch Studios, Leap Gaming, Ortiz, Gamebeat, Kajot, Fugaso, Felix Gaming, Stakelogic, Fazi, Zitro, Gamzix, Kalamba Games, Zillion Games, Golden Hero, Apparat Gaming, Just For The Win, InOut, Clawbuster, Rogue Gaming, Hacksaw Gaming, Solidicon, Ruby Play, Ka Gaming.

Bonuses and codes offered by Kingmaker Casino

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 4 bonuses from Kingmaker Casino in our database, and all offers are listed in the 'Bonuses' section.

Note: For more information about this casino's offers, check out our separate page dedicated to Kingmaker Casino bonuses.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (54)

Withdrawal limits

per month

$7,000

per day

$500

Games

Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Language options

English website

All languages (19)

English customer support

All languages (19)

English live chat

All languages (19)

Game providers

Show all (114)

Casino screenshots

Positives

Deposits and withdrawals via cryptocurrencies
Huge selection of game providers

Negatives

Slow withdrawals
Limited responsible gaming options

Author: Zuzana Cirochova Last updated: 29 Dec 2025 Anything incorrect or missing? Let me know

Kingmaker Casino bonuses

Browse all bonuses offered by Kingmaker Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Kingmaker Casino

This is a place to share experience with Kingmaker Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Bad

Rated by 29 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

leo9000

Bronze

Norway

• 1 month ago

offcourse they refuse to payout like casinolo1 did and guess what they both runs of kingmaker Group / Kingmaker Ltd how in the world these two casinoes are running,

chat not working
2 weeks still no withdraws
dont answer mails

KatjaM

Silver

Germany

• 4 months ago

Playing at this casino is truly enjoyable. Until June of this year, there were never any problems with processing withdrawals. However, there was only one withdrawal that took 15 business days—clearly too long. After that, a very quick withdrawal—less than 48 hours. Now, with a withdrawal of €500, it's unfortunately becoming delayed again—four business days have passed. If the mechanism for timely withdrawals worked, the casino would be perfect. Unfortunately, it isn't. There's no consistency in processing withdrawals. It's a shame.

Large selection
Große Auswahl
Good profits possible
Gute Gewinne möglich
Great fun factor
Großer Spaßfaktor
Good bonus selection
Gute Bonusauswahl

Lengthy withdrawals
Langwierige Abhebungen

Kingmaker Casino

Dear KatjaM,

Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

We kindly invite you to contact our support team or to open a complaint here on casino guru in case you have a particular issue you'd like us to investigate further. Please provide your account details and so we could review the details of the case.

Or you can open a complaint here on casinoguru and we'll make sure to sort it our asap.

Sincerely,
Kingmaker team.

SusieQ

Silver

Canada

• 7 months ago

I have played here several times and won. One particular occasion I had a bonus which was, only for six hours but managed to play through the wagering requirements, fast. And very nice win as a result. As far as exciting game play, this casino is great!! Large selection of games, customer service responds quickly. After contacting for withdrawals all were processed and paid. Would like to see progressive jackpots on the site, it's a fairly new casino and has great potential.

Great games and performance on this site
Most exciting site I have played on!!

Was a bit slow on processing of withdrawals but paid all that was won

Kingmaker Casino

Dear SusieQ,

Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

We kindly invite you to contact our support team or to open a complaint here on casino guru in case you have a particular issue you'd like us to investigate further. Please provide your account details and so we could review the details of the case.

Or you can open a complaint here on casinoguru and we'll make sure to sort it our asap.

Sincerely,
Kingmaker team.

damo84

Bronze

Australia

• 7 months ago

Amazing place to play, great graphic,great range of slots but most of all the customer service team here is fantasti. They do not stop trying until the customer is happy. Oh and bonuses from kingmaker is one of a kind. ⭐️⭐️⭐️⭐️⭐️ Keep up the good work kingmaker

Kingmaker Casino

Hi damo84,

Thank you for your wonderful review! We’re so happy to hear you’re enjoying your time with us.

Wishing you all the best,
Kingmaker Team

Tevi88

Bronze

Finland

• 8 months ago

The deposit went smoothly. Withdrawals could have been a little faster, but I was surprised when the withdrawal was approved on Sunday even though customer service said they were only processed on weekdays.

Friendly Finnish-speaking customer service
Ystävällinen suomenkielinen asiakaspalvelu
Withdrawal approval on Sunday
Kotiutuksen hyväksyminen sunnuntaina

Kingmaker Casino

Hi Tevi88,

Your kind words mean so much to us! We’re glad to have you as part of our community.

Happy gaming,
Kingmaker Team

Casinotesterr

Bronze

Finland

• 8 months ago

If you think its too good to be true, this is casino for you.
ive been depositting in beteum, talismania, spinanga and kingmaker every month multiple depoisits since those casinos released and 0 withrawal chances.

bonus crab game is rigged, since that crabber releases whenever it wants that toy before reset point.
and no, i cant believe i can lose over a year straight down to drain with 0 returns.

also super slow withrawal if you ever get them.

Kingmaker Casino

Dear Casinotesterr,

Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

We kindly invite you to contact our support team or to open a complaint here on casino guru in case you have a particular issue you'd like us to investigate further. Please provide your account details and so we could review the details of the case.

Sincerely,
Kingmaker team.

jimenezserranojc

Platinum

Spain

• 9 months ago

I advise any player not to invest a single cent of their money here. If you don't want to lose your health, don't play here. I have 14K and three pending withdrawals of €500 each since March 22nd. It's been 14 days now, and they still haven't paid, if they ever did. I'll spend a year withdrawing everything, but I don't plan on playing another €1. The live chat is made up of bots that always tell you the same answers over and over again. I'll keep everything updated here. I don't want more people to go through this.
Update:
On day 17 of waiting, I received my first three withdrawals of €500 each. I'll keep you posted on future withdrawals.

Very very very slow withdrawals
Retiros muy muy muy lentos

badluck

Silver

Finland

• 9 months ago

They refuse to let me make withdrawal request. They are saying they need to make manual withdrawal but they have not done that. Also money depositing was full of "technical" problems. Customer service is full of robotic answers and they close chats without any notice. Stay way from this site. Scamming site.

Absolutely nothing.

They dont even let me make withdrawal request.
Robotic customer service

Kingmaker Casino

Dear badluck,

Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

We kindly invite you to contact our support team or to open a complaint here on casino guru in case you have a particular issue you'd like us to investigate further. Please provide your account details and so we could review the details of the case.

Sincerely,
Kingmaker team.

jype

Bronze

Finland

• 9 months ago

Kingmaker is at least close to a scam. I have tried several times to close my account, but it is not working, even though they promise to do it within 24 hours. They do not even answer my emails anymore, even though the system says that the email has arrived and it has received a service number. I also cannot access the live chat. All in all, disgusting behavior. Playzilla, which is apparently a sister casino, is acting in the same way.

Kingmaker Casino

Dear jype,

Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

We kindly invite you to contact our support team via our second email [email protected] or to open a complaint here on casino guru in case you have a particular issue you'd like us to investigate further. Please provide your account details and so we could review the details of the case.

Sincerely,
Kingmaker team.

jknorppa

Bronze

Finland

• 10 months ago

16 day since withdraws, chat wont even tell the license they use. Writing this and 902€ in withdraws. If someone reads these, avoid at all cost.

Slow withdraws if there is any

Kingmaker Casino

Dear jknorppa,

Thank you for taking your time to provide the review. We truly appreciate your feedback. Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

We kindly invite you to contact our support team via our second email [email protected] or to open a complaint here on casino guru in case you have a particular issue you'd like us to investigate further. Please provide your account details and so we could review the details of the case.

Sincerely,
Kingmaker team.

forlonger73

Bronze

Australia

• 1 year ago

I have been playing at this casino for a few months now and loved it in the begining as I had a couple of good wins and withdrew my winnings twice without too much wait, as it stipulates in there regulations withdrawals can take up to 3 buisness days to be approved and a further 3-5 buisness days to reach your designated account. I opted for bank transfer as my payment method which is recommended to be the fastest way to recieve my money. The first 2 withdrawals I made I received without too much drama. This time around I have requested 2 x $800 withdrawals which you are only allowed 3 withdrawals at one given time so it was under the max withdrawal limit. I made the first request on the 03/12/2024 and the second request 04/12/2024 after waiting a week I started to contact customer service daily via live chat and via emails to see what was happening with my withdrawal request as the status of my withdrawals hadn't changed it was still under review. Each time I made contact I was told exactly the same thing every time it was like an automated message was sent telling me exactly the same thing to my disappointment but I would still contact them daily to be told the same thing over and over. You can imagine how frustrated I was getting. Now it's the 19/12/2024 and nothing has changed I am still waiting to recieve my winnings whilst still playing at the casino every day with hope of my withdrawal changing status. I'm just about to loose the plot waiting for this. I have wasted so much time and money trying to have this situation resolved as it is almost Christmas and I am counting on this money so we can have a good Christmas. The way it is looking so far it seems as Christmas will be spent without anything to put on the table. I'm at my whitts end. What do I do. Other than this I can't fault the casino games ect. But the customer service and payout time frame has to be questioned. There is a lot that needs attentio to bring this experience up to a five star rating. Kingmaker please help me
Update:: Finally my withdrawal requests had been approved yesterday 20/12/2024 just 17 days from the first withdrawal request. Their terms and conditions need to be changed as stated allow up to 3 business days for withdrawal to be approved it should Read allow up to 2 weeks for withdrawals be approved but no less than 3 days once approved it says can take 3-5 business days to reach your nominated banking option. Let's see how long it takes as my winnings haven't hit my account yet. I will update my review once it has, as its the weekend now and i will possibly have to wait until Monday before any money is deposited into my account. Just in time for Christmas thanks kingmaker. Send An email a day pays eventually... UPDATE I finally received my withdrawal of $1600 21 days later. I never doubted receiving my winnings it was just the time factor 21 days is a bit too long but thanks Kingmaker you rock and love the casino platform.

Finally withdrawal approved

More than time stipulated to be approved

Kingmaker Casino

Hi forlonger73,

Thank you for taking the time to write us a review! We truly appreciate your feedback! Our goal is to provide the best possible experience to our customers and we're sorry to hear that this isnt the case for you.

Withdrawals can sometimes take time, depending on the payments method you choose, but you are right, it shouldn't take this long.

We'd really like to investigate this, as well if there are any more withdrawals you are waiting on, to facilitate a faster withdrawal for you if possible.

Could you add your email you used for your account on Kingmaker and the username in the information compartment of your review, so we can look into it please? We'll make sure to solve everything asap.

Warm regards,
Kingmaker Team

Biskoto

Platinum

Greece

• 1 year ago

It's the second time I throw money at this casino. I'm not discussing that for over a thousand euro deposits I didn't get any bonus even though I applied, I never got an offer. Complete indifference. Leaving aside that I didn't make any significant wins playing low stakes. I asked for a bonus at the end and they gave me 50 euro wager X40 which was also lost on low stakes. I question its operation in general and more their behavior. Asking for my cash back, they deactivated my account saying it was at my request. Chaos rated above 8. Well done.

Fast deposits
Γρήγορες καταθέσεις
Variety of games and benefits
Ποικιλία παιχνιδιών και παροχών

Vip level resets after 90 days
Το Vip level μηδενίζεται μετά από 90 μέρες
No deposit bonuses
Ανύπαρκτα μπόνους κατάθεσης
Huge wait in communication
Τεράστια αναμονή στην επικοινωνία
Bad service regarding claiming some bonus
Κακή εξυπηρέτηση ως προς την αίτηση κάποιου μπόνους
They are not interested in the customer but in their deposits
Δεν τους ενδιαφέρει ο πελάτης αλλά οι καταθέσεις του
Impersonal casino
Απρόσωπο καζινο

Kingmaker Casino

Dear Biskoto,

Thank you for taking your time to provide the review. We truly appreciate your feedback.

Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

We kindly invite you to contact our support team via email or chat. Please provide our support team with your account details and so we could review the details of the case.

Sincerely,
Kingmaker team.

samijatkolaa

Bronze

Finland

• 1 year ago

At the moment, very bad expectations for KingMaker casino. Games well but 3rd day and withdrawal still waiting for approval, let's see if I ever get my money.
In other casinos I play, they are immediate

Today I received 3 messages that I have received a bonus, in the hope that I would play €400 pending withdrawal. I haven't been able to reach customer service via e-mail anymore.

I will follow and update the situation regarding the Casino.
Banned/kicked out of chat today.

I will update the feedback to positive and follow the situation if and when I get my discharge out.

The withdrawal arrived today, it took a week.

Sixth (6) day starting and withdrawal request. has not moved. I have read a lot of bad experiences about this casino. I'll see if I get my money, I'll update here. Really rude customer service, they kick you out of the chat and belittle the customer service
Kuudes (6) päivä alkamassa ja nostopyyntö. ei ole liikkunut. Olen lukenut paljon huonoja kokemuksia tästä casinosta. Saa nähdä saanko rahojani, päivittelen tänne. Todella töykeä asiakaspalvelu, potkivat ulo chatistä ja vähättelevät asiakaspalvelussa

Kingmaker Casino

Hi @ samijatkolaa,

We are sorry you had issues with withdrawing you money, sometimes the withdrawal process can take a little bit longer, depending on the method you choose.

We are happy to hear your money arrived in your account. Please let us know if there's anything we can help you with.

Kind regards,
Kingmaker Team

frischeumwelt

Bronze

Greece

• 1 year ago

Unfortunately, I have been withdrawing for over a week now. I keep bothering them, but they keep telling me to be patient. While I explain that there is a serious health issue and still there is no response. Unfortunately I have been disappointed to wait

Good menu
Καλό μενού

Very slow withdrawal
Πολύ αργή ανάληψη

Kingmaker Casino

Hi @ frischeumwelt,

We are sorry the withdrawal process has been so long. It takes sometimes up to 7 working days for a payments to be processed depending on the payments method selected.

We will definitely work on improving this aspect of our platform.

As for your withdrawal, we can see that is was processed yesterday. Please let us know if you got it.

Kind regards,
Kingmaker Team

LuckySimon

Bronze

Australia

• 1 year ago

1st review on Casino Guru, plan on doing many more!

County of registration: Australia

Deposit
Amt: $150
Payment: Card
When: Aug 11 10.30am

Bonus claimed: Sports Bonus 100% up to $150
I did have to reach out to Live Chat to get the Bonus credited, however it was credited shortly after.

Turnover Requirements
Qualify for Bonus = 1x @ 1.5+ odds.
Conversion = (Deposit + Bonus) * 6 @ 2.0+ odds or combo with 1.5+ odds 2+ legs.

I hit the turnover requirements pretty quickly through some Live Betting on Table Tennis (awful trying to pick winners there!).

Before completing the Bonus requirements, I did ask if I could verify my account knowing full well I'd have to verify prior to withdrawal. Asked a couple times on chat, each time told "nothing to verify at this point" - which I knew, because the verification page said this.

Did have an issue with my bonus turnover not calculating/adding up. It was stuck on $75 after several hundreds of dollars worth of qualifying bets. Did take several chats to get it resolved, a couple of the chats were useless, telling me about T&Cs when I pointed out I already had read them. Clearly the Live Chat operators weren't employees of Kingmaker, as I had to show them a copy of a promo available on their promotions page via screen shot.

Low and below, 48 hours after submitting a withdrawal, it was put on paused advising I had to KYC.

KYC itself seemed a bit excessive;

- Photo ID front/back
- Proof of Address
- Copies of card front/back
- Unedited transaction history from account linked to card
- Selfie in front of a device showing the Kingmaker website.

The first three I have no issue with, but the unedited transaction history seems a bit intrusive.

Did the KYC, after reading in the T&Cs it could take up to 10 days, Live Chat told me it would be within 3 business days. 10 days seems like a long time, 3 I could accept, even though its 2024 and KYC could/should be instant.

KYC compete Aug 14th from my side, and acknowledged complete by Aug 16th (2 days), so not bad there by KM.

Withdrawal
Amt: AU $800
When: Aug 13 (it sat pending due to KYC)
Paid: Aug 16th in afternoon
Received: Within 60 minutes

Overall, a reasonably standard experience, nothing special. As is with any casino doing shared Live Chat services, they were only able to provide very generic responses, occasionally just deflecting the question (i.e "Not our team", or "can't see that info").

I wouldn't be racing back to use them, but as far as "did I get paid?" well yes, I deposited, won, and received my money within a reasonable time frame. Ultimately, that's what you want from a casino, the fact you'll be paid if you win.

A basic tick from me in this regard.

Nice Design
Once approved - fast withdrawal

Emails/Chats handed by Managed Service
Issue with Bonus Turnover

Kingmaker Casino

Hi @LuckySimon,

Thank you so much for such a great review. It helps us a lot!

Kind regards,
Kingmaker Team

aerossalami71

Bronze

Greece

• 1 year ago

They sent me an email about a 200% bonus I made a deposit and played I finished with the spin and it is to receive a very good amount I requested a withdrawal and while I have withdrawn again from this particular casino and in and day I had my money the case I am now telling me they asked for identification on top of all this hassle I managed and found the right documents and because they are indeed correct they don't do the identification for me so that I don't receive my profits really don't give them a single euro it's a SCAM

Wide range of game options
Μεγάλη γκάμα σε επιλογές παιχνιδιών

Slow withdrawals
Αργές αναλήψεις
Bad live chat
Κακό live chat
Bad service
Κακή εξυπηρέτηση

Kingmaker Casino

Hi @aerossalami71,

We are pleased to inform you that your account verification successfully completed.

We would like to kindly request that you remain patient as we endeavour to complete the withdrawals as soon as possible.
Thank you in advance.
Have a lovely day.

Kind Regards,
Kingmaker Team

alpsko

Silver

Germany

• 1 year ago

Nothing. One more casino which wont pay you out, it takes weeks because they hope you play and lose your money. Support is bad. The performance of the whole website + games are bad. Do not recommend to play here.

Game provider

No Withdrawl
Support
Games are unplayable because of the bad performance

Kingmaker Casino

Dear @alpsko,

Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

Please feel free to contact us via our second email [email protected] and we'll make sure we sort out any issue. Also, please provide you account details, so we can investigate this matter faster.

Kind regards,
Kingmaker Team

marylouisegleeson79

Bronze

Australia

• 1 year ago

DO NOT TRUST KINGMASTER. I have been playing a few weeks and from day 1 I did a withdrawal 4 days later I did 2 more, that was 12days ago, I have not received money in my account and I've sent at least 20 emails just to get a generated reply, live chat tells me to email. Once I get, if ever, a reply I will remove the game from my screen, what a rip off and waste of lots of money. Look for another safe site, because this isn't it

Too many negatives to list

Kingmaker Casino

Hi @ marylouisegleeson79,

We're very sorry that withdrawals taking so long. The payments process usually takes a little time, and we're always asking for a little patience from our players. Please send your account details to [email protected] so we could look into this and try to solve it as soon as possible.

Best regards,
Kingmaker Team

stefanosstef

Bronze

Greece

• 1 year ago

I have made a ready withdrawal since the 28th of the month and still 6 days later I have not received the money and all the excuses priority order they tell me then a big day then it takes 5 days in general I am still on hold I will definitely not try this page again customer service is closing the chat without more information because others are waiting to be served

Kingmaker Casino

Hi @stefanosstef,

Our apologies for withdrawals taking so long. The payments process usually takes a little time, and we're always asking for a little patience from our players. If you could send you account details to [email protected] we will try to solve it as soon as possible.

Best regards,
Kingmaker Team

marciogardiniweb55

Platinum

Brazil

• 1 year ago

I was looking for a new casino to play, then I found this Kingmaker casino and its welcome offer offering 100% + 25 free spins on the first deposit I thought it was cool, I read about the bonus I created my account and selected this bonus, to my surprise I made my deposit and my bonus was not credited automatically, I contacted support they said they did not recognize this offer they asked me for screenshots later they added the bonus but they did not add the free spins that should have been in the dream drop game. I tried again without success, the chat was closed with no response. This first deposit bonus does not come with free spins or has been changed.

lots of deposits
muito meio de depositos
Brl currency
moeda Brl
many games
muitos jogos

first-time bonus does not correspond to the one selected during registration
bonus de primero não correspode ao selecionado durante o registro
the bonus is not credited automatically
o bonus não e creditado automaticamente
support does not recognize the offer
o suporte não reconhece a oferta

Kingmaker Casino

Hi @ marciogardiniweb55,

We are sorry you're having trouble with our platform. Our welcome bonus did not change, so it must be a bug. If you could send you account details to [email protected] we will try to solve it as soon as possible.

Best regards,
Kingmaker Team

PANAGIOTIDIS1991

Bronze

Greece

• 1 year ago

Fraud don't play no one no one withdraw they don't credit you the amount I wait 7 days and every day I send them they tell me tomorrow they will be credited and they never credit them be careful

There is no positive comment
Δεν υπάρχει θετικό σχόλιο

Fraud they don't credit the withdrawals when they tell you every day tomorrow
Άπατη δεν πιστώνουν τις αναλήψεις ποτε σ λένε κάθε μέρα αύριο

Kingmaker Casino

Hi @ PANAGIOTIDIS1991,

We are sorry you had trouble on withdrawals. The payments process usually takes a little time, and we're always asking for a little patience from our players. If you could send you account details to [email protected] we will try to solve it as soon as possible.

Best regards,
Kingmaker Team

Dimidim

Silver

United Kingdom

• 1 year ago

This is my first time writing a review. All is well with this particular casino in deposit games and in general in the environment until it is time to withdraw.
There things are tragically huge delays for no reason and a support that only says to be patient.
I don't recommend it just because there will be a lot of hassle when it comes time to withdraw. After all, it is no coincidence that there are so many complaints about the exact same issue.

Many toys
Πολλά παιχνίδια

Withdrawal
Ανάληψη
Support
Υποστήριξη

Kingmaker Casino

Hi @Dimidim,

We are sorry you had a such a bad experience with our platform. Thank you for the feedback, we will definitely take into consideration and work further on this matter. If you have any other issues with our platform, don't hesitate to contact us at [email protected] for additional support.

Kind regards,
Kingmaker Team

JanHainek101

Bronze

Czech Republic

• 1 year ago

My favorite casino so far. Cool style, fast software, easy to navigate, responsive support.

Not a single problem with withdrawals.

Kingmaker Casino

Hi @JanHainek10,

Thank you so much for the kind words!

Sincerely,
Kingmaker team.

FredrikLundkvist

Bronze

Norway

• 1 year ago

Just finished a 2 hour session and I can say that this is the best casino I’ve tried this year. I will be back with more details 👹

Big game selection
Great design
Very good bonus offers

Kingmaker Casino

Hi @FredrikLundkvist,

Thank you for your feedback, it helps us a lot!

Warm regards,
Kingmaker Team

djchirurg

Silver

Germany

• 1 year ago

Good variety of games. Good design. Registration is quick. Lots of deposit options. But that's where the positives end. Payouts are very bad. They don't stick to their own terms and conditions. Payouts should take 3 working days. Not kept. When you ask in the help chat, you only get standard sentences that are copied and pasted. Hardly any employee answers your personal question. Always copies the same answer, with a few exceptions who then come out with the truth. Payouts cannot be canceled by yourself, as stated. At certain times the games no longer run smoothly. Either you have to reload it or the game no longer loads at all. I'm still waiting for 3 payouts that are not approved or processed. They are overloaded. It is not possible to verify your identity in advance before requesting a payout in order to ensure an accelerated payout. If the casino answers my queries or emails quickly and requests the payout promptly, I will change my rating again. But at the moment I can't say anything good about this casino. There are no sensible answers in the chat or by email. You don't feel like you're in good hands there.

Many games
Viele Spiele
Quick registration.
Schnelle Anmeldung.
Good deposit option
Gute Einzahlungsmöglichkeit
Good design
Gutes Design

Poor payout
Schlechte Auszahlung
Bad support
Schlechter Support
In some places, poor connection or even complete dropouts during games
Stellenweise schlechte Verbindung bis Komplettaussetzer bei den Spielen
No verification in advance
Keine Verfikation im Vorfeld
No possibility to cancel withdrawals yourself
Keine Möglichkeit, Auszahlungen selbst zu stornieren
Bonus coins earned cannot be used for pending payouts
Erspielte Bonusmünzen können bei schwebenen Auszahlungen nicht eingesetzt werden
VIP status only applies to deposits.
VIP Status greift nur bei Einzahlungen.

Kingmaker Casino

Dear Customer,

Thank you for taking your time to provide the review. We truly appreciate your feedback.

Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.

We kindly invite you to contact our support team via email: [email protected] or chat. Please provide our support team with your account details and so we could review the details of the case.

Sincerely,
The Kingmaker team.

Moniqa

Silver

Poland

• 1 year ago

Very bad experience. Poor RTP, hanging games, login problems. Total lack of chat support and zero e-mail contact. Responsible gaming does not exist. A casino focused only on profit with zero attitude towards the player. Despite dozens of requests and e-mails, they do not want to close or freeze the account. They insult my chat and do not respond to emails. It's a shame to open an account... there are much better online casinos. I strongly warn against this casino :)

Number of games
Ilość gier
Graphic design
Oprawa graficzna
Number of payments
Ilość płatności

Rtp
Rtp
Support
Support
Responsible gaming
Odpowiedzialna gra
Customer approach
Podejście do klienta
Hanging games
Wieszające się gry

Kingmaker Casino

Dear Customer,
Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.
We kindly invite you to contact our support team via email: [email protected] or chat. Please provide our support team with your account details and so we could review the details of the case.
Sincerely,
The Kingmaker team.

Lilgoose

Gold

Romania

• 1 year ago

As long as a casino does not pay the withdrawal to the customer, from my point of view it gets the lowest grade.
The casino looks good, has good offers, a nice and practical page, as well as the sports bets. It's just that I don't approve the withdrawal from here and the negative grade

BONUS
Bonusurile
Sport bets
Pariuri sportive

Does not accept withdrawals
Nu acceptă retragerile

Kingmaker Casino

Hi @pamelapop9105,

We are sorry you had trouble on our platform. We still didn't get an answer from you on you account details. If you could send it to [email protected] we will try to solve it as soon as possible.

Best regards,
Kingmaker Team

Zabolota92

Bronze

Turkey

• 1 year ago

It's been exactly a month since I've been waiting for funds to be withdrawn from my account! I have never withdrawn money from my account. I was tormented for 3 weeks with account verification. In the end, I passed the verification, but it seemed to them that it wasn’t enough to torture me and they continued again. Now they are tormenting me with a new nagging. They need to prove that I don't use VPN. I have already logged into my account from different places to prove that I am not using VPN and so on. All hell with VPN lasts a week! I do not recommend this casino to everyone. I still can’t withdraw my money and it’s the second month of my problems with the casino!!!! It's horrible!!!

Kingmaker Casino

Dear Customer,

We are sorry for this experience and thank you for reaching out.

We've sent you an email to: z********[email protected], please get back to us as soon as possible.

Safety Index of Kingmaker Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Kingmaker Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low4.1/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

High value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Unfair terms and conditions

Bonus winnings must be withdrawn immediately after meeting the wagering requirement to avoid additional winnings being capped
T&C copied from the casino's website (in English):
Read less
Read more