Kingmaker Casino Review

The player from Greece had been waiting since the 30th of March for his withdrawal to be processed. Despite being told to be patient and sending multiple emails, he hadn't received any response. His account wasn't asked for verification and he played only with his own money. After we reached out to the Kingmaker Casino, they informed us that the player's withdrawal had been processed on 9th April 2024. The player confirmed receiving his winnings, resolving the issue.

The player from Spain had been attempting to withdraw his winnings for a week but had not received any update on the process. After submitting a complaint, he had been advised by our team to wait at least 14 days after requesting the withdrawal before escalating the issue. The delay had been attributed to possible unfinished KYC verification or a high volume of withdrawal requests. The player had been asked to cooperate fully with the casino. The issue had been resolved successfully which the player confirmed.

The player from Germany had experienced a delay in payout and expressed frustration over the unreliability of the casino. The player had been waiting for payment for 20 days, which was won using real money, not a bonus. The player also reported that his account verification had been rejected and that the casino had not been responsive to his inquiries. Despite the efforts of the Complaints Team to assist, the player had requested to reject his complaint. Consequently, we had rejected the complaint as per the player's explicit request.

The player from Spain had two pending withdrawals since March 28th and despite the assurance from Customer service, the payments were still not processed. We had advised the player that it was normal for withdrawals to take some time due to various reasons such as KYC verification or high volume of withdrawal requests. We had suggested the player to wait for at least 14 days after requesting the withdrawal. However, the player did not respond to our messages and queries within the extended time frame of 7 days. As a result, we were unable to proceed with the investigation and had to reject the complaint.

The player from Greece had a delayed withdrawal since the 21/03/2024, and he continued to receive the same message to wait from the casino. We had advised the player to be patient and wait at least 14 days after requesting their withdrawals before submitting a complaint. We also suggested that the delay could have been due to unfinished KYC verification or a high volume of withdrawal requests. Despite extending the time for response by 7 days, the player failed to respond to our messages and questions. As a result, we were unable to further investigate and had to reject the complaint.

The player from Greece had had a €500 withdrawal canceled without explanation. The casino had not responded to his attempts to communicate. The player had had multiple pending withdrawals since March 29, totaling €1150. He had been waiting for the casino's response and the processing of his withdrawals as per the casino's policy. Eventually, the casino had paid all three pending withdrawals. We had marked the complaint as 'resolved' in our system.

The player from Greece had made a withdrawal request for 65€ on 17/03 but as of 1/4, the request was still in processing. He had confirmed that he hadn't been asked for verification and that it had been his first withdrawal attempt. We had requested screenshots of the withdrawal request and any communication with the casino. However, the player hadn't responded to our messages, and as a result, we had to reject the complaint.

The player from Greece had been waiting for nearly ten days for his withdrawal. Despite repeated contact with customer service, he had been informed about delays due to a large volume of requests and hadn't been asked for identification yet. We had advised the player to wait at least 14 days after requesting the withdrawal before submitting a complaint, as delays could have been caused by unfinished KYC verification or a high volume of withdrawal requests. However, the player did not respond to our messages and questions, hence we were unable to investigate further and had to reject the complaint.

The player from Switzerland had submitted a withdrawal request less than two weeks before contacting us. Winnings hadn't been obtained up to that day. The player had confirmed his email address and had urged the casino to process the payment. The casino later confirmed that the payment had been processed and apologized for the delay. The player then acknowledged receipt of the payment and withdrew his complaint. We had concluded that the issue was resolved based on the correspondence but had to reject the complaint without official confirmation from the player.

The player from Greece had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hadn't been received yet. The player had questioned the withdrawal time stated on the website as they experienced a longer waiting period. However, the issue was resolved when the player received their withdrawal and decided to withdraw their complaint.

The player from Austria had experienced delayed withdrawals from Kingmaker Casino despite having submitted the required verification documents. The casino had promised to process the payment within three days, but had failed to do so. The player had also had to repeat the withdrawal process due to a €500 reversal. After several exchanges and a period of waiting, the player had finally received her money. The casino had apologized for the delay, citing the complexity of their process. The issue had then been marked as resolved by our team.

The player from Greece was struggling to withdraw his winnings amounting to 880 euros from an online casino. The casino told him to wait due to an excessive number of withdrawals, and the player was frustrated with this delay. The player's account was already verified and the winnings had been accumulated with real money. The casino eventually transferred part of the payout, and after several conversations and requests, the player received the full amount. We had marked the complaint as 'resolved'.

The player from Germany had been unable to withdraw his winnings since 8th of March, 2024. All withdrawal attempts, either via credit card or bank transfer, were declined. The player had received little support from the casino's staff, with delayed responses and repetitive avoidance. After the player's complaint, the casino confirmed that three withdrawals of 500 EUR each had been processed and should arrive shortly. The player, however, insisted that he had not received the full payout. Eventually, the player confirmed that he had received all his winnings. We had marked the complaint as 'resolved' in our system.

The player from Greece has requested a withdrawal on 16/03/2024 and has not received the funds ten days later. The casino is non-responsive to chat messages, emails, and accused of providing pre-formatted replies.

The player from Greece had had several pending withdrawals totaling €1000 and had not been receiving responses to his emails to the casino. After his complaint had been submitted, the casino had requested confirmation of his email address associated with his player account. Subsequently, the player had reported that all his pending withdrawals had been paid. The issue had been marked as resolved by the Complaints Team.

The player from Greece had requested a withdrawal of €400 more than two weeks ago, but it had not been processed despite the casino's 3-day policy. The customer service responses did not provide any explanation for the delay. After the player submitted a complaint, the casino confirmed that the payment was scheduled. The player later confirmed the receipt of his winnings. We had marked the complaint as 'resolved' in our system, after the player's confirmation of receiving his winnings.

The player from Greece had submitted a withdrawal request less than two weeks prior to contacting us. Winnings hadn't been obtained up to that day. We had advised the player to be patient and cooperate fully with the casino, as the delay could have been due to unfinished KYC verification or a high volume of withdrawal requests. The casino had requested to confirm the player's email for further investigation. However, the player did not respond to our inquiries, so we were unable to investigate further, leading to the rejection of the complaint.

The player from Greece had been waiting for a 195 Euro withdrawal for over a week despite the casino's claim that Visa card withdrawals would take 1 to 3 days. The player had requested the withdrawal on the 24th of March and it had been his first time making such a request. After the casino's representative was unable to locate the player's account, the player had provided additional details. Eventually, the player received his withdrawal after 15 days. We had marked the complaint as 'resolved' in our system after the player confirmed he had received his funds.

The player from Germany had experienced withdrawal delays from the casino with incoherent explanations for the delay, which included technical issues and verification problems. He had also been concerned that the casino site was not accessible and feared that he had lost his deposit and winnings. However, the Complaints Team had clarified that the casino website was operational and had advised the player to cooperate with the casino's verification process. After 14 days, the player's account had been successfully verified and his withdrawal request processed. The player had confirmed receipt of his winnings, resolving the issue.